B.A Freshers For Customer Service Associate

Omsguru Solutions Pvt. Ltd.

0 - 3 Years
10 Openings
Not Disclosed
Posted 1 days ago
Face-to-Face interview
Bopal, Ahmedabad

Key Skills

Customer Care Cons Chat Support Customer Relationship Customer Guidance Voice Process Convincing Power Microsoft Office Typing English Client Servicing Client Support Associate Client Support Executive Customer Support Customer Care

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Job Description

• understand omsguru platform and it’s functioning thoroughly

• support our existing clients via chat, phone, email & tickets.

• help onboard new clients onto our system

• respond promptly and professionally to customer inquiries in person, by telephone, or

by email

• maintain an updated knowledge of the organization's products, services, and customer

service policies

• explain simply and clearly in response to customer questions and check for customer

understanding and acceptance

• recommend new products or services or make suggestions for improvements by

identifying relevant features and benefits

• assist clients by demonstrating the use of goods and programs and answering any

questions they may have.

• establish and maintain good rapport with customers by using positive language and

anticipating their needs.

Experience
0 - 3 Years
No. of Openings
10
Education
B.A, B.C.A, B.B.A, B.Com, B.Pharma, B.Sc, B.E, B.Tech, Any Master Degree
Role
Customer Service Associate
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
1312-1313 Shivalik Satyamev, Nr Ambli Bopal Cross Road, Sardar Patel Ring Rd, Bopal, Ahmedabad, Guja

About Omsguru Solutions Pvt. Ltd.

OMSGuru is built with single goal in mind: to help big & small sellers and retailers manage their back-end business operations with ease.

Our goal is to make the best online order management system that gives sellers what they want in seconds. We provide you with the solution to scale the eCommerce business across multiple marketplaces. OMSGuru provides you a streamlined process that increases your productivity and grows your business profitability.