Customer Associate 12th Pass Experience Jobs in Mumbai

A Retail Sales Associate drives store sales and builds customer loyalty by providing excellent service, offering product knowledge, and processing transactions accurately. Key responsibilities include greeting customers, restocking merchandise, maintaining store cleanliness, and achieving sales goals. This role requires strong communication skills and the ability to work in a fast-paced environment.

Key Responsibilities:1. Attend to customer inquiries: Respond to customer calls, emails, and messages promptly to address their queries and concerns.2. Process customer orders: Input orders into the system accurately and ensure timely delivery to customers.3. Assist customers with product information: Provide detailed information about products or services to help customers make informed purchasing decisions.4. Handle customer complaints: Listen attentively to customer complaints, troubleshoot issues, and provide appropriate solutions to ensure customer satisfaction.5. Upsell products or services: Suggest additional products or services that may benefit the customer and increase sales revenue.Required Skills and Expectations:1. Excellent communication skills: Ability to communicate clearly and effectively with customers to provide assistance and resolve issues.2. Customer service orientation: Strong focus on meeting customer needs and ensuring customer satisfaction.3. Problem-solving skills: Capability to identify and resolve customer concerns in a timely and efficient manner.4. Basic computer knowledge: Proficiency in using computer systems and software to process customer orders and inquiries.5. Patience and empathy: Ability to empathize with customers and remain patient while addressing their concerns.

Cruise Customer Service Representative (India)Who We AreWelcome to arrivia. We specialize in making brands better through the power of travel. With over 55 years of combined experience, we are a merger of three industry-leading brands -ICE, SOR Technology, and WMPH Vacations. Our offices span both coasts of the US and other global locations, embracing diversity and a passion for travel within our worldwide team.We are committed to building a customer-first culture, offering the best travel experiences at every stage of our customers journey. Our team creates extraordinary memories by delivering innovative solutions and outstanding service. Join our mission to help people travel better and experience more. Adventure awaits you at arrivia!Our Core Values Stay Curious: Explore fresh challenges and embrace learning and improvement. Keep it Real: Earn trust through open, honest, and clear communication. Own it: Seek ways to make an impact and take decisive action. Win Together: Foster a culture of connection and inclusion, enabling everyone to perform at their best.Position OverviewAs a Cruise Customer Service Representative, you will deliver exceptional service and demonstrate sales acumen to upsell travel products. You will be the primary contact for customer inquiries, reservations, issue resolution, and upselling, ensuring a seamless and memorable experience for our clients in a multicultural environment.Key Responsibilities Professionally handle inbound and outbound customer interactions via phone and email. Welcome customers, identify their needs, provide precise information, and recommend suitable products and upsell opportunities through consultative techniques. Manage reservations, including creation, modification, cancellation, and troubleshooting for cruises, flights, hotels, and related travel services. Assist customers with travel documentation, visa requirements, health protocols, and special requests. Resolve complaints and scheduling changes efficiently, coordinating with relevant teams. Maintain confidentiality and comply with company policies, Indian labor laws, and data protection standards. Collaborate effectively with colleagues and utilize various company software systems to ensure quality service. Take accountability for personal monthly sales and service targets and contribute to team goals.Skills & Qualifications Legally eligible to work in India. Minimum high school diploma: bachelors degree preferred. 12 years of experience in customer service, travel, tourism, or hospitality, ideally servicing a US market. Fluent English (verbal and written). Ability to work flexible shifts aligned with US market hours, including evenings, weekends, and holidays. Proficiency in Microsoft Office and rapid learning of ticketing, booking, and CRM systems. Strong organizational skills, attention to detail, multitasking, critical thinking, and patience.Preferred Qualifications Cruise or travel industry experience. Sales experience in a call center. Multilingual abilities to support international guests.Competencies Customer-centric, empathetic, and professional. Sales-oriented with strong consultative upselling ability. Capable of managing stress, prioritizing, and making decisions under pressure. Adaptable, resilient, and a collaborative team player.Compensation & Benefits Maximum gross monthly salary of 32,000, based on experience. Performance-based commissions and incentives. Company-provided transport within specified boundaries. Employee Assistance Program, Referral Program, Enrichment & Recognition Programs. Exclusive employee travel discounts on cruises, hotels, tours, flights, and vehicle rentals.Work Environment Office-based in India (no work-from-home option). Full-time work aligned to US market shifts, including evenings, weekends, and holidays. Provided with company workstation, computer, headset, and licensed software. Primarily sedentary role, with occasional standing or walking. Individual contributor role with direct supervision and frequent task reviews

* customer telephonic interaction * fix appointment with executive for test drive

Roles and Responsibilities- Approaching clients to sell services- Generating and managing the leads- Researching and reaching out to target companies/ business owners- Connecting with new clients through various sources and creating value for the company- Achieving targets through the acquisition of new clients- Presenting ideas and budgets to the clientSkills Required- 1 Year of professional experience in managing and growing client accounts- 1 Year of experience working within a digital, product or creative agency- Storyteller with superior presentation skills to effectively present and sell ideas to clients- Sound business acumen and negotiation skills.- Be an out-of-the-box thinker and create new avenues for growth- Quick thinking and problem-solving skills- Able to work independently and as a team player- Effective communication, comprehension skills & Active listening skills- Customer focus and result-oriented approach- Ability to build rapport with customers instantly- Good motivator, passionate and confidentWhy Join Us?- Since we are in the business of growing the results of clients very fast, we value the employees equally and they would get the benefits transferred to them as well.- Get Bonus, Incentives & Commission over & above Salary on successfully achieving targets outlined.- Learn better skills & achieve career goals faster.Key Skills: Business Development, Client Acquisition, Lead Generation, Sales Targets

TME (Telemarketing Executive Work From Office)Location: -PuneAge: 18- 35Salary: Up to 22kEducation: Graduate pass outExperience: 0-3 years exp can applyResponsibility: Data will be given, need to make outbound calls and sell JD services. Preferable Should have at least 1 year of experience in sales with excellent communication skills.Skill Set Needed:- Go getter attitude Basic knowledge of methods involved in promoting, and selling products or services Outbound calling or sales experience would be an added advantage. Good Convincing Skills Basic Computer Knowledge English, Hindi & Marathi Only Female can applyDocuments1. Aadhar Card, Pan Card, Education marksheet

ROLE- CUTOMER SUPPORT (INTERNATIONAL PROCESS)LOCATION- Thane, Wagle EstateSalary- 35k to 40k +Unlimited IncentivesExperience- 1 year in INTERNATIONAL BPO 5 days working, shift time- 7pm to 4am, CAB FACILITY AVAILABLENeed candidates with US SALES/ RETENTIONS/ COLLECTIONS/ CUSTOMER SERVICEQualificationsCustomer Support and Technical Support skillsExcellent Interpersonal SkillsAnalytical SkillsExperience in resolving customer inquiries and complaintsAbility to provide support to customersStrong communication skills, both written and verbalBachelor's Degree/ Undergraduates

Urgent hiring for FIS (Fidelity National Information Services)Handle customer queries and resolve issues. *FinTech Process *US Voice Process *24/7 ShiftsWeek Offs: Any 2 rotational Salary: 33k CTCInhand - 28k Who can apply? HSC + 6 months exp Grad fresherApplicant must have excellent communication skills in English (Written and Verbal) Interview rounds: HR Amcat - Svar 65 Typing Ops

Job Openings for 15 Customer Service Advisor Jobs with minimum 1 Year Experience in Mumbai, Telecaller, Telesales Executive, Telemarketing, Customer Associate, Customer Care Consultant, Inside Sales Executive, Presales, having Educational qualification of : Higher Secondary with Good knowledge in Telecaller, Telesales Executive, Telemarketing, Customer Associate, Customer Care Consultant, Inside Sales Executive, Presales etc.,

US & UK Collection1st & 3rd party collection5 days working with 2 Rotational offMax Salary upto 38k ctc

Borzo Customer Support and TelesalesProcess:Call prospective customers and should be able to generate leads via various marketing channelsEvaluate customers interests and schedule product demo/ meetings for them. (Online / Offline)Timely and proper entry in dispatcher creating a proper pipeline and in sequence.Remind the customers before meeting day and ensure their availability by pre-qualifyingAssign meetings to sales guys based on the customers confirmation.Assign meetings based on the location of the field sales executives. Resolve customer issues if required.Salary: 23k to 25k in handJob Timing: 9:00AM to 9:00PM any 9 hours rotational shift Any 1 day week off

Working as a flight attendant for a major airline provides plenty of contact with people as well as opportunities to travel. The air cabin crew of a commercial airline share responsibility for the safety and comfort of its passengers. Duties include: greeting passengers as they board and exit the plane showing passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled serving meals and refreshments checking the condition and provision of emergency equipment and information for passengers demonstrating emergency equipment and safety procedures administering first aid dealing with emergencies

Inbound and outbound calls from/to residents and engineers. Making appointments to get the maintenance work done.Interaction with Residents, housing and engineers. Report making. Very good in English communication is must.WORKING HOURS IST 12:30 hrs to 21:30hrs & Day light saving - IST 13:30hrs to 22:30hrsWORKING DAYS 5 days working Sat Sunday Off

Job ResponsibilitiesCustomer Relations - Understanding the requirement of the hi-end gold jewellery customer - Explaining all the details and the speciality of the product and the service - Convincing the customer and closing the sale - Final delivery to the customer after the Item is ready- Ensuring customer satisfaction Order Management - Giving the order details to the workshop - Explaining the order to the Karigar - Following up with the workshop and getting the work done in the committed timeline

Job descriptionDear Candidate, We are looking to hire experienced, customer oriented telesales executives to contribute in generating sales for our company. You will be responsible for closing sales leads over the phone and maintaining good customer relationships.REQUIREMENT: Excellent Communication skills (English,Hindi). Graduate/Post graduate with minimum 1-3 years of experience. Is Energetic and Passionate about work. Target Oriented. Candidates should have Android Mobile. Candidates Should have Laptop.PERKS AND BENEFITS: Permanent Work from Home. 6 Days Working (Sunday Off). Good Incentive Bonus after achieving Target.Job Types: Full-time, PermanentSalary: 10,000.00 per month

Overview - The Customer Support and Service team always represents the voice of the customers. They are responsible for understanding customer requirements, meeting service metrics guidelines, and retaining them. They are saviors to all our members, who reach out to them through call, chat or email.Role We are looking for a high-performing Customer service professional for VIP SHAADI who is self-driven, loves to interact with customers, can easily strike a conversation with customers and is a high achiever. He should be enthusiastic for Sales & Service for Shaadis new business VIP. We are in the business of finding people happiness and consequently somebody who is jovial, mature, and result-oriented and cares deeply for our customers will be able to succeed in this role. The role is a customer interaction role for VIP SHAADI where the individual is expected to handle escalations, be extremely driven to resolve situations of irate customers, handle the entire consultant team and drive them to achieve sales & service success, through a large and distributed Telesales organization.What you will do in this role Manage post-sales experience and service of premium members of VIP Shaadi. Ensure accurate identification of the clients requirements and helping them find the right match with a seamless best in class experience over the phone. Jointly prospect and shortlist suitable matches for the member. Represent the member and connect with desirable prospects. Facilitate meetings with only consented and relevant matches for the member. Renewal of membership. Maintain a good rapport with customers. To be progressive in the approach and yet respect tradition and backgrounds for our HNI clients. Ensure adherence to service delivery standards and excellence in service. Needs to be partner with the clients in their search for life partner. Involve counseling the member and ensure timely achievement of all LanguageBengaliMalayalamGujarati

Handling inbound calls/queries and outbound calling. Candidate must have 1-2 yrs experience in REAL ESTATE INDUSTRY. Respond to customer queries on Mail & converse with customers (internal/external). Coordination with customer and team members to resolve customer issues. No sales / No Targets.

Handling inbound calls/queries and outbound calling. Respond to customer queries on Mail & converse with customers (internal/external). Coordination with customer and team members to resolve customer issues. No sales / No Targets.

Counsel students regarding program and admission requirement. Relevant experience in counselling profile. Good convincing and communication skills. Should be able to convert maximum no. of enquiries into admissions through calls. Follow-ups for admission process completion, fees collection.

Outbound Sales specialist to cold call the clients and arrange meeting for sales team

Neem min 2 years experience as customer service executive