Customer Associate 10th Pass Jobs in Mumbai

A Retail Sales Associate drives store sales and builds customer loyalty by providing excellent service, offering product knowledge, and processing transactions accurately. Key responsibilities include greeting customers, restocking merchandise, maintaining store cleanliness, and achieving sales goals. This role requires strong communication skills and the ability to work in a fast-paced environment.

We are looking for a results-driven Retail Sales Associate (Sales Girl/Boy) to be responsible for all sales job duties, from generating leads to closing sales. You will work on the front line, helping customers find what they need, maintaining the shops appearance, and ensuring every shopper leaves with a smile (and a bag).Key Responsibilities Customer Engagement: Welcome customers upon their arrival and offer proactive support without appearing overly aggressive. Product Knowledge: Learn the features, benefits, and pricing of our inventory to answer customer questions accurately. Sales & Upselling: Suggest complementary items (cross-selling) to increase the average transaction value. Store Maintenance: Keep shelves stocked, products neatly folded/arranged, and the sales floor clean and inviting. Inventory Support: Assist in unpacking new shipments, tagging items, and conducting periodic stock counts. Point of Sale (POS): Handle cash and credit card transactions accurately using the billing system.Requirements & Skills Previous experience in retail or sales is preferred. Fluent in the local language (Marathi/Hindi/etc.) with a friendly and professional tone. Friendly, enthusiastic, and customer-focused. Basic calculation and familiarity with POS systems.

Key Responsibilities:1. Attend to customer inquiries: Respond to customer calls, emails, and messages promptly to address their queries and concerns.2. Process customer orders: Input orders into the system accurately and ensure timely delivery to customers.3. Assist customers with product information: Provide detailed information about products or services to help customers make informed purchasing decisions.4. Handle customer complaints: Listen attentively to customer complaints, troubleshoot issues, and provide appropriate solutions to ensure customer satisfaction.5. Upsell products or services: Suggest additional products or services that may benefit the customer and increase sales revenue.Required Skills and Expectations:1. Excellent communication skills: Ability to communicate clearly and effectively with customers to provide assistance and resolve issues.2. Customer service orientation: Strong focus on meeting customer needs and ensuring customer satisfaction.3. Problem-solving skills: Capability to identify and resolve customer concerns in a timely and efficient manner.4. Basic computer knowledge: Proficiency in using computer systems and software to process customer orders and inquiries.5. Patience and empathy: Ability to empathize with customers and remain patient while addressing their concerns.

Customer Service Voice Process, Sales, Banking, Insurance.

Multiple process5days working2 rotational week offDrop facility24*7 rotational shiftAge 38 max

Key Responsibilities in the BPO Sector:Handle customer queries via phone, email, or chat efficiently and professionally.Provide accurate information and effective solutions to ensure customer satisfaction.Maintain high-quality service standards and adhere to company policies.Perform accurate data entry and documentation of customer interactions.Meet performance targets such as quality scores, turnaround time, and productivity.Resolve issues promptly while maintaining a positive customer experience.Uphold confidentiality and data security at all times.Adapt to various client processes, tools, and business requirements.Participate in regular training and skill development programs.Contribute to continuous process improvement and team collaboration.

Cruise Customer Service Representative (India)Who We AreWelcome to arrivia. We specialize in making brands better through the power of travel. With over 55 years of combined experience, we are a merger of three industry-leading brands -ICE, SOR Technology, and WMPH Vacations. Our offices span both coasts of the US and other global locations, embracing diversity and a passion for travel within our worldwide team.We are committed to building a customer-first culture, offering the best travel experiences at every stage of our customers journey. Our team creates extraordinary memories by delivering innovative solutions and outstanding service. Join our mission to help people travel better and experience more. Adventure awaits you at arrivia!Our Core Values Stay Curious: Explore fresh challenges and embrace learning and improvement. Keep it Real: Earn trust through open, honest, and clear communication. Own it: Seek ways to make an impact and take decisive action. Win Together: Foster a culture of connection and inclusion, enabling everyone to perform at their best.Position OverviewAs a Cruise Customer Service Representative, you will deliver exceptional service and demonstrate sales acumen to upsell travel products. You will be the primary contact for customer inquiries, reservations, issue resolution, and upselling, ensuring a seamless and memorable experience for our clients in a multicultural environment.Key Responsibilities Professionally handle inbound and outbound customer interactions via phone and email. Welcome customers, identify their needs, provide precise information, and recommend suitable products and upsell opportunities through consultative techniques. Manage reservations, including creation, modification, cancellation, and troubleshooting for cruises, flights, hotels, and related travel services. Assist customers with travel documentation, visa requirements, health protocols, and special requests. Resolve complaints and scheduling changes efficiently, coordinating with relevant teams. Maintain confidentiality and comply with company policies, Indian labor laws, and data protection standards. Collaborate effectively with colleagues and utilize various company software systems to ensure quality service. Take accountability for personal monthly sales and service targets and contribute to team goals.Skills & Qualifications Legally eligible to work in India. Minimum high school diploma: bachelors degree preferred. 12 years of experience in customer service, travel, tourism, or hospitality, ideally servicing a US market. Fluent English (verbal and written). Ability to work flexible shifts aligned with US market hours, including evenings, weekends, and holidays. Proficiency in Microsoft Office and rapid learning of ticketing, booking, and CRM systems. Strong organizational skills, attention to detail, multitasking, critical thinking, and patience.Preferred Qualifications Cruise or travel industry experience. Sales experience in a call center. Multilingual abilities to support international guests.Competencies Customer-centric, empathetic, and professional. Sales-oriented with strong consultative upselling ability. Capable of managing stress, prioritizing, and making decisions under pressure. Adaptable, resilient, and a collaborative team player.Compensation & Benefits Maximum gross monthly salary of 32,000, based on experience. Performance-based commissions and incentives. Company-provided transport within specified boundaries. Employee Assistance Program, Referral Program, Enrichment & Recognition Programs. Exclusive employee travel discounts on cruises, hotels, tours, flights, and vehicle rentals.Work Environment Office-based in India (no work-from-home option). Full-time work aligned to US market shifts, including evenings, weekends, and holidays. Provided with company workstation, computer, headset, and licensed software. Primarily sedentary role, with occasional standing or walking. Individual contributor role with direct supervision and frequent task reviews

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Role: Outbound Soft Sales / Customer ServiceEligibility: Minimum 12th Pass (Freshers & Experienced both can apply)Age Limit: Up to 35 yearsCommunication: Excellent English communication (V4 quality required)Shift: Day rotational shift (9 hours) with one rotational weekly offSalary: 19,000 21,000 in-hand (Salary starts from Day 1!)

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

We are hiring Telecalling Executives (Work From Home). Responsibilities: - Make outbound calls to candidates and explain work details. - Share information clearly and maintain daily call records. - Guide interested candidates through basic onboarding steps. Requirements: - Minimum qualification: 12th pass (any stream). - Good communication skills in Hindi/Marathi/English. - Smartphone & internet connection required. - Freshers, students & housewives are welcome. Perks: - Work from home (part-time). - Training will be provided. - Performance-based incentives in addition to fixed pay.

Job Title: Customer Service Executive (Full-Time / Part-Time)Company: One Point One SolutionsProcess: SBI Renewal / JFL (Dominos) / Gynoveda (Inbound Process)Location: C/42, Pawane Village Rd, TTC Industrial Area, MIDC, Turbhe, Navi Mumbai 400705Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-Time / Part-TimeShift Timing:Rotational / Day Shifts:9:30 AM 6:30 PM11:00 AM 11:00 PM (Any 9 hours rotational)9:00 AM 9:00 PM (Any 9 hours rotational)Work Days: Monday to SaturdayWeekly Off: 1 Rotational OffInterview Mode: Face-to-FaceInterview Time: 10:00 AM 05:00 PMJob Description:One Point One Solutions is hiring Customer Service Executives for inbound processes across banking, QSR, and wellness segments. The role involves handling customer inquiries, renewals, and support in regional or English languages.Key Responsibilities:Attend inbound customer calls and resolve queries efficiently.Maintain professional communication and ensure high customer satisfaction.Record details and follow standard operating procedures.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Fresher / Minimum 6 months BPO experience.Age Limit: 18 to 35 years.Gender: Male & Female candidates eligible.Language Requirement:Average to good English communicationOR good communication in Tamil, Telugu, Kannada, Kokani, or GujaratiCompensation & Benefits:Salary: 7,000 21,000 (based on shift & language)Transportation: Pick-up & drop facility from Koparkhairane Station to Office and back

* customer telephonic interaction * fix appointment with executive for test drive

Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in a timely manner Informing customers of upcoming promotions or deals Establishing a positive rapport with all clients and customers in person or via phone Forming reports based on customer satisfaction statistics and helping their team to develop new skills Interacting with customers to ensure they have a desirable and shareable experience

Position: Business development associateLocation: RemoteReports to: Sales ManagerEmployment Type: Full-TimeAbout Us:Exotic Research Centre is dedicated to fostering entrepreneurship and innovation, supporting startups with market insights and solutions to enhance growth and competitiveness.Sounds like you?You want to work with a fast-growing start-up and dynamic teams.You love business development and sales roles.You want to solve challenging problems in the SMB space.You seek to learn beyond general business development and sales skills.You desire a role that offers continuous growth opportunitiespersonal, professional, and financial.Who Will Be An Ideal CandidateFirst and foremost an ideal candidate would be someone who is good convincing skill..They should act at all times to provide a life-changing experience to our clients.And they should be Task-oriented and Target drivenWhat Are The Job Roles And ResponsibilitiesConnect with our prospective clients over the phone, email, and chat.Recommend and suggest the right product to the client based on their unique requirements and preferences including any extra services that may enhance their experience.Identify the unique needs of each Clients.Skills And QualificationsThings you will need to bring to begin your adventure with us:.Bachelor's degree in any Field.Sales SkillsExceptional communication and interpersonal skills.Strong negotiation and relationship-building abilities.Innate talent for establishing rapport with clients.Commitment to delivering outstanding customer service.Self-motivated and results-oriented.Monthly target - 12 UNIT salesSalary - 3 lpa fixed + 3 lpa variable (incentive).

Roles and Responsibilities- Approaching clients to sell services- Generating and managing the leads- Researching and reaching out to target companies/ business owners- Connecting with new clients through various sources and creating value for the company- Achieving targets through the acquisition of new clients- Presenting ideas and budgets to the clientSkills Required- 1 Year of professional experience in managing and growing client accounts- 1 Year of experience working within a digital, product or creative agency- Storyteller with superior presentation skills to effectively present and sell ideas to clients- Sound business acumen and negotiation skills.- Be an out-of-the-box thinker and create new avenues for growth- Quick thinking and problem-solving skills- Able to work independently and as a team player- Effective communication, comprehension skills & Active listening skills- Customer focus and result-oriented approach- Ability to build rapport with customers instantly- Good motivator, passionate and confidentWhy Join Us?- Since we are in the business of growing the results of clients very fast, we value the employees equally and they would get the benefits transferred to them as well.- Get Bonus, Incentives & Commission over & above Salary on successfully achieving targets outlined.- Learn better skills & achieve career goals faster.Key Skills: Business Development, Client Acquisition, Lead Generation, Sales Targets

HelloAre you looking for jobSearching for job Wait is overrrKindly give us a call if you are looking for job in BPO / KPO / CUSTOMER SERVICE / BACK END INDUSTRYJobs available ALL OVER MUMBAITie-ups with more than 500 companies, also having renowned companies such as GEBBS, ACCENTURE , MEDUSIND, CONCENTIX , TELEPERFORMANCE , TSI, WIPRO, Skinnsi, Toothsi and many more.HSC FRESHER / EXPERIENCEDGRADUATE FRESHER / EXPERIENCED*JOBS AVAILABLE FOR ONE AND ALL*Salary scale start from 7k - 60k depends on your experience and skills.Training will be provided on*HOW TO CRACK INTERVIEWS?*Contact and watsapp - *9167443507*

BPO, Customer service representative (Insurance Sales)

HelloAre you looking for jobSearching for job Wait is overrrKindly give us a call if you are looking for job in BPO / KPO / CUSTOMER SERVICE / BACK END INDUSTRYJobs available ALL OVER MUMBAITie-ups with more than 500 companies, also having renowned companies such as GEBBS, ACCENTURE , MEDUSIND, CONCENTIX , TELEPERFORMANCE , TSI, WIPRO, Skinnsi, Toothsi and many more.HSC FRESHER / EXPERIENCEDGRADUATE FRESHER / EXPERIENCED*JOBS AVAILABLE FOR ONE AND ALL*Salary scale start from 7k - 60k depends on your experience and skills.Training will be provided on*HOW TO CRACK INTERVIEWS?*Contact and watsapp - *9167443507*