Customer Service Associate (Freshers) Mumbai

€¢ Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution

€¢ Dealing with customer issues and churning out an easy-to-follow solution

€¢ Managing payment and delivery of customer orders

€¢ Helping customers choose the right product for their requirements and budget

€¢ Handling customer concerns and complaints in a timely manner

€¢ Informing customers of upcoming promotions or deals

€¢ Establishing a positive rapport with all clients and customers in person or via phone

€¢ Forming reports based on customer satisfaction statistics and helping their team to develop new skills

€¢ Interacting with customers to ensure they have a desirable and shareable experience

• Experience

  0 - 2 Years

• No. of Openings

  6

• Education

  12th Pass

• Role

  Customer Service Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  NSEIT Pvt Ltd 1st floor, Trade Globe Compound, Chakala JB Nagar, Andheri – Kurla Road, Andheri east