CRM Job Vacancies in Punjab

Deepak Global Fasteners is looking for a confident and result-oriented Telecalling / Telesales / Inside Sales Executive to handle B2B customer communication, generate enquiries, follow up on quotations, and convert leads into orders.Candidates with experience in the fasteners, nuts & bolts, hardware, industrial or engineering products industry will be preferred.

Hiring: Customer Service Executive - International ProcessLocation: MohaliExperience: 1-5 YearsSalary: 25,000 - 35,000 per month, based on experience, skills & competencyShift: Night Shift Candidates must be comfortable working in international/US shiftsJob OverviewWe are hiring Customer Service Executives to support an international client. The role involves handling customer queries, providing appropriate resolutions, and delivering a high-quality customer experience.Key ResponsibilitiesHandle customer queries through voice/customer service channels.Provide accurate information and effective solutions to customers.Maintain a professional and customer-focused approach.Resolve customer concerns within defined timelines.Follow process guidelines, quality standards and company policies.Maintain required productivity and customer satisfaction levels.Candidate Requirements1-5 years of experience in International Customer Service / International BPO.Excellent English communication skills.Strong customer-handling and problem-solving abilities.Comfortable working in night shifts.Candidates with experience handling international/US customers will be preferred.Salary & Benefits25,000 - 35,000 per month, depending on experience and competency.Opportunity to work with a leading international client.Growth-oriented work environment.TransportationFemale candidates: Drop facility available for night shifts as per company policy.Male candidates: No cab facility; candidates should arrange their own transportation.

We are looking for a motivated Field Sales Executive to join our team in Zirakpur, India. This role is ideal for individuals with 1 to 3 years of experience in sales who are passionate about building customer relationships and driving sales growth. Key Responsibilities:1. Prospecting and Lead Generation: Identify potential clients and generate leads through various methods, including networking, cold calling, and referrals.2. Customer Engagement: Approach prospective customers to present our products and services, ensuring you understand their needs and provide suitable solutions.3. Sales Presentations: Conduct effective sales presentations to showcase products, demonstrating their features and benefits to persuade clients.4. Relationship Management: Maintain strong relationships with existing clients, addressing their inquiries and providing ongoing support to enhance customer satisfaction.5. Sales Reporting: Keep accurate records of sales activities and provide regular reports to management, helping to track performance and identify areas for improvement.Required Skills and Expectations:Candidates should possess a graduate degree and have experience in a sales environment. Strong communication skills are essential for engaging clients and presenting offers effectively. The ability to work independently is important, as this role involves travelling to meet clients. Additionally, candidates should be goal-oriented, with a track record of achieving sales targets, and demonstrate problem-solving skills to address client needs efficiently. A valid driver

Job SummaryWe are looking for an experienced and proactive Manager - Backend Operations to lead and manage the backend processing team within the immigration industry. The ideal candidate should have a strong understanding of immigration documentation, case management, process compliance, and team leadership. The role requires ensuring smooth operations, maintaining quality standards, and meeting turnaround timelines while coordinating with internal teams and international partners.Key ResponsibilitiesManage the end-to-end backend operations for immigration and visa processing.Supervise and mentor the backend processing team to ensure productivity and accuracy.Monitor case progress and ensure timely completion of documentation and submissions.Review immigration documents for completeness, accuracy, and compliance.Coordinate with sales, legal, documentation, and client service teams to ensure seamless workflow.Develop and implement SOPs to improve operational efficiency and quality.Ensure adherence to company policies, immigration regulations, and compliance requirements.Track team performance, productivity, and turnaround time (TAT).Conduct regular training sessions and provide performance feedback to team members.Resolve operational issues and escalate complex cases when required.Prepare operational reports, MIS, and performance dashboards for management.Drive process improvements to enhance client satisfaction and operational excellence.Required QualificationsBachelor's degree in any discipline (Master's degree preferred).Minimum 5 years of experience in backend operations within the immigration industry.At least 2 years of experience in a team handling or managerial role.Strong knowledge of immigration documentation, visa processes, and compliance requirements.Excellent leadership, communication, and problem-solving skills.Experience in handling multiple countries and immigration programs is an added advantage.Proficiency in MS Office (Excel, Word, PowerPoint) and CRM systems.

We are looking for a Customer Care Executive to provide excellent support to our customers. This role is ideal for freshers who have completed their 12th grade and are eager to develop their communication skills while working from home in Ludhiana.Key Responsibilities:1. Respond to Customer Inquiries: You will be the first point of contact for our customers, addressing their questions and concerns through phone calls, emails, or chat. Your friendly approach will help create a positive impression.2. Provide Information: You will assist customers by providing accurate information about our products and services, guiding them through their purchasing decisions and ensuring their needs are met.3. Troubleshooting: When customers experience issues, you will troubleshoot their concerns, offering solutions or escalating more complex problems to the appropriate team.4. Maintain Records: You will input customer interactions into our database to keep track of inquiries and resolutions, ensuring that all information is up to date and accurate.5. Follow Up: Following up with customers after inquiries to ensure satisfaction and resolve any outstanding issues will be part of your role, reinforcing our commitment to customer service.Required Skills and Expectations:You should possess excellent verbal and written communication skills to effectively interact with customers. A good understanding of basic computer applications is necessary to navigate our systems easily. You should also be patient, empathetic, and eager to learn, as these qualities will help you excel in customer service. Attention to detail is important to provide accurate and helpful responses.

We are looking for a dedicated and responsible Delivery Executive to join our team in Patiala. As a Delivery Executive, you will play a crucial role in ensuring that our products reach our customers in a timely and efficient manner.Key Responsibilities:- Order Delivery: You will be responsible for delivering packages to customers' addresses, ensuring that each delivery is made in a friendly and professional manner.- Route Planning: You will plan your delivery routes effectively to ensure that products are delivered on time, saving time and fuel.- Package Handling: You will carefully handle packages during delivery to avoid any damage and ensure that products arrive in excellent condition.- Customer Interaction: You will engage with customers upon delivery, answering any questions they may have and ensuring satisfaction with the service provided.- Record Keeping: You will maintain accurate records of deliveries, including all relevant details such as customer signatures and any issues encountered during delivery.Required Skills and Expectations:- Communication Skills: Ability to communicate clearly and courteously with customers and team members.- Time Management: Strong skills in managing time effectively to ensure timely deliveries.- Reliability: Punctuality is essential; you should be trustworthy and dependable.- Physical Fitness: You should be in good physical condition, as the job may require lifting and carrying packages.- Team Player: You should work well with others in a team environment, contributing positively to the workplace. This position is suitable for freshers who have completed their 10th grade and are willing to work full-time from our office.

We're Hiring Sales Executive (Remote)Join TeamKartik, a fast-growing Healthcare & Wellness organization dedicated to helping individuals achieve better physical and mental well-being.- Position: Sales Executive- Location: Remote- Working Days: Monday to SaturdayKey Responsibilities:- Connect with prospective clients through G-meet.- Understand client requirements and recommend suitable services- Conduct follow-ups and convert leads into customers- Maintain CRM and sales records accurately- Achieve monthly sales targets and contribute to business growth- Build strong client relationships and ensure customer satisfactionRequirements:- Excellent communication and interpersonal skills- 6 months

As a Field Sales Executive, you will be responsible for driving sales in your assigned territory. Your main goal will be to attract new customers and maintain strong relationships with existing ones..

Handle customer follow-ups and queriesMaintain CRM data and reportsCoordinate with sales/service teamResolve customer issues professionallyGood communication and MS Excel knowledge required

Job description:URGENT HIRING!!POSITION: FIELD SALES EXECUTIVEEXP: 0-3 YRSLOCATION: JALANDHAR, PUNJABSALARY: UPTO 20KPERKS & BENIFTS: PF+ESIC+TA+INCENTIVESNOTE: CANDIDATE MUST HAVE VECHICLECONTACT: 7508522282Benefits:Health insuranceInternet reimbursementLeave encashmentPaid sick timeProvident Fund

Job Summary:We are looking for a Customer Relationship Manager to build and maintain strong relationships with customers, ensure high satisfaction, and drive repeat business.Key Responsibilities:Manage and maintain customer relationshipsHandle customer queries, complaints, and feedbackEnsure timely follow-ups and issue resolutionMaintain customer database and recordsCoordinate with sales and support teamsIdentify opportunities for upselling/cross-selling

As an Inside Sales Representative, you will play a vital role in connecting with potential customers and driving sales. Your primary focus will be on generating leads and closing sales from our office in Mohali.Key Responsibilities:- Lead Generation: Reach out to potential customers via phone calls, emails, and social media to introduce our products and services and gather information about their needs.- Customer Relationship Management: Build and maintain strong relationships with existing and potential clients to promote long-term loyalty and repeat business.- Sales Presentations: Effectively present our offerings to customers, highlighting features and benefits that address their specific needs.- Follow-up Activities: Conduct timely follow-ups with leads and customers to address any queries and encourage decision-making.- Sales Reporting: Record daily sales activities and maintain customer records, ensuring accurate reporting of sales performance to management.- Collaboration with Team: Work closely with other team members to share feedback and insights that can improve product offerings and service delivery.Required Skills and Expectations:Ideal candidates should possess excellent communication skills, both written and spoken, to effectively engage with customers. Strong negotiation and persuasion abilities are essential to convert potential leads into sales. A proactive attitude and the ability to work independently in a fast-paced environment are important for success in this role. Familiarity with CRM software or sales tools is beneficial but not mandatory. A background in B.C.A, B.B.A, B.Com, or B.E is preferred to understand our technical products better. If you are eager to learn and grow your career in sales, we encourage you to apply.

Position - Customer Care ExecutiveLocation: Industrial Area, Phase-8, Mohali, Punjab 160071Salary Range: 15KEmployment Type: Full-time, PermanentShifts: Morning & RotationalWork Arrangement: Work From OfficeRequirements:Qualifications: 12th and aboveFresher and Experienced both are welcome

We are looking for a Customer Representative to join our team. In this role, you will assist customers by answering their questions, addressing their concerns, and providing them with information about our products and services. Job Description: Pay: $120 to $300 per day Assistance with online operations Possible overtime No experience neededOne-on-one free training and guidanceDaily wagesPossible OvertimeFlexible working hours. Requirements; Basic English Priority 18 years and older.To succeed in this role, you should have strong communication skills and a friendly demeanor. Being patient and empathetic while dealing with customer issues is essential. You should be able to work with basic computer programs and learn new systems quickly. We expect you to be a team player who can work independently from home. As a fresher, a positive attitude and eagerness to learn are key to thriving in this position.

WE ARE HIRINGReceptionist CITC - The Hub of IT Address:1st Floor, CITY HEART, SCO 40 B, Janta Nagar,Kharar, Mohali, Punjab 140301 Contact:+91-7341103555 +91-8727963466 Website:www.citcchandigarh.com

We are looking for a motivated and energetic Sales Executive to join our team. The ideal candidate will be responsible for generating new leads, building relationships with clients, and closing sales. The candidate should have strong communication skills and a passion for sales.Key Responsibilities:Identify and generate new sales opportunities through calls, networking, and referralsMeet potential clients to understand their needs and present suitable products/servicesMaintain strong relationships with existing customersAchieve monthly and quarterly sales targetsPrepare sales reports and maintain customer recordsFollow up with leads and convert them into salesRepresent the company in a professional mannerRequirements:Proven experience in sales or a similar role (preferred)Strong communication and negotiation skillsSelf-motivated and target-drivenBasic computer and CRM knowledgeAbility to work independently and as part of a teamPreferred Qualifications:Bachelors degree in Business, Marketing, or related fieldExperience in real estate / retail / service sales (depending on your industry)Benefits:Competitive salary + attractive commissionCareer growth opportunitiesTraining and development programsSupportive work environment

We are looking for an enthusiastic Airport Guest Relationship Executive to join our team in Amritsar. This entry-level role is perfect for individuals who enjoy working with people and have strong communication skills.Key responsibilities include greeting and assisting guests as they arrive at the airport, providing information about flights, services, and facilities, and ensuring a pleasant travel experience. You will be responsible for resolving any issues that guests may face, coordinating with airport staff, and maintaining a clean and welcoming environment. Additionally, you will handle customer feedback and suggestions to improve services.To succeed in this role, you should have excellent communication skills in both English and Hindi, as you will interact with guests from various backgrounds. A friendly and approachable demeanor is essential, as well as the ability to remain calm under pressure. You should also have good organizational skills to manage guest inquiries efficiently.A high school diploma is the minimum education requirement, and while prior experience is not necessary, a willingness to learn and adapt to a fast-paced environment is crucial. You must be able to work in a team setting and show a strong commitment to providing excellent customer service. Flexibility in your work hours is important, as airport duties may involve working at various times throughout the day.

As a Field Sales Executive based in Mohali, you will play a crucial role in driving sales and expanding our customer base. This full-time position is ideal for male candidates who have 0 to 1 year of experience and hold a degree in B.A, B.B.A, B.Com, B.Ed, or B.Sc.Key Responsibilities:- Customer Engagement: Actively engage with potential and existing customers to understand their needs and promote our products.- Sales Target Achievement: Work towards achieving monthly and quarterly sales targets set by the management to contribute to the overall growth of the company.- Market Research: Conduct research to identify new sales opportunities and understand market trends to stay competitive.- Relationship Building: Build and maintain strong relationships with customers to ensure repeat business and customer loyalty.- Reporting and Documentation: Maintain accurate records of sales activities, customer interactions, and feedback for management review.Required Skills and Expectations:- Strong communication skills, both verbal and written, to effectively convey product benefits to customers.- A proactive attitude and self-motivation to drive sales without much supervision.- Basic understanding of sales principles and techniques to engage customers effectively.- Ability to work collaboratively with team members and adapt to a fast-paced environment.- A willingness to travel within the assigned territory to meet clients and attend sales meetings. Candidates who are enthusiastic about sales and eager to learn and grow are encouraged to apply.

We are looking for a dedicated Customer Representative to join our team in Amritsar. This entry-level position, suitable for recent school graduates, involves providing excellent support to our customers while working from home. Key Responsibilities:- Customer Support: Respond promptly to customer inquiries via phone, email, or chat. You will assist customers by answering their questions and resolving any issues they might face.- Order Management: Help customers with order placement, tracking, and updates. Ensuring that customers receive their orders on time is essential, so you will keep them informed.- Feedback Collection: Gather and record customer feedback about our products and services. This information helps us improve and meet customer needs better.- Problem Solving: Address and resolve complaints in a friendly and professional manner. You will be the first point of contact, so it

We are looking for a dedicated Customer Care Executive to join our team in Amritsar. This is a full-time work-from-home position suited for freshers who have completed their 12th grade. Key Responsibilities:- Responding to Customer Inquiries: You will be the first point of contact for customers, addressing their questions and providing information about our products and services.- Resolving Issues: You will assist customers by troubleshooting their problems and providing solutions to enhance their experience.- Maintaining Records: Its important to accurately document customer interactions, inquiries, and feedback to ensure effective follow-up and service improvement.- Promoting Products: You will inform customers about new products or services that may interest them, helping to drive sales and customer satisfaction.- Enhancing Customer Engagement: You will maintain a friendly and professional demeanor while interacting with customers, ensuring a positive experience.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting with customers effectively.- Problem-Solving Abilities: You should be able to think critically and handle customer complaints efficiently, finding the best solution quickly.- Patience and Empathy: A customer-centric attitude is necessary, as you will need to understand customer needs and provide support with a positive outlook.- Basic Computer Skills: Familiarity with using computers and handling online communication tools is required for this role.- Time Management: You should be able to manage your time effectively to ensure all customer inquiries are addressed promptly.