CRM Executive Fresher Jobs in Jaipur

Job Summary : The Customer Relationship Manager (CRM) is responsible for building and maintaining strong relationships with customers to ensure their satisfaction and loyalty. The CRM will serve as a liaison between the company and its customers, confirming orders, addressing inquiries, resolving issues, and promoting the company's products or services.Key Responsibilities : 1. Customer Relationship Management :- Develop and maintain strong relationships with existing customers.- Act as the primary point of contact for customer inquiries and concerns.- Ensure timely and effective resolution of customer issues.2. Sales Support:- Collaborate with the sales team to identify opportunities for upselling or cross-selling to existing customers.- Provide product or service information to customers and assist with their purchasing decisions.3. Customer Data Management :- Maintain accurate and up-to-date customer records in the CRM system.- Analyze customer data to identify trends and opportunities for improvement.4. Communication :- Communicate product updates, promotions, and company news to customers.5. Retention and Growth : - Implement strategies to retain existing customers and increase their lifetime value.- Identify opportunities for customer expansion and growth.6. Reporting : - Prepare regular reports on customer satisfaction, engagement, and sales metrics.- Provide insights and recommendations based on data analysis.Qualifications : - Proven experience in customer relationship management or a similar role.- Strong communication and interpersonal skills.- Familiarity with CRM software and tools.- Excellent problem-solving and conflict resolution abilities.- Ability to work independently and as part of a team.- Attention to detail and organizational skills.

Job Overview:We are looking for an enthusiastic CRM Executive / Senior CRM Executives to contribute in generating business for our company. That will be responsible for closing sales deals over the phone and maintaining good customer relationships on the leads provided by the organization.The goal is to help the company grow by bringing in customers and developing business.Responsibilities and Duties:1. Contact potential or existing customers to inform them about a product or service using scripts.2. Generating Daily/Weekly/Monthly Sales Funnel.3. Answer questions about products or the company.4. Ask questions to understand customer requirements and close sales5. Enter and update customer information in the database6. Counsel to the students with the expert knowledge.7. Developing good relations between students, briefing the students about the offerings and guide them as per their requirements and needs.8. Sharing the feedbacks, reviews or suggestions from the students to the Team lead for the better strategies and planning.9. Go the extra mile to meet sales quota and facilitate future sales.10. Outstanding negotiation skills with the ability to resolve issues and address complaints.Specific Skills: Good Verbal and Written Communication skills, Convincing and sales skillsPersonal characteristics: Extrovert and Enthusiastic personality with good values of work ethics.Job Location: Kota and JaipurQualifications: Minimum qualification is Graduation.Experience: 0 to 2 Year experience For CRM And Above 2 years Senior CRMSalary: No Bar for Good Candidate.