Array ( [0] => bpo-executive [1] => mumbai ) BPO Executive Graduate Experience Jobs in Mumbai
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BPO Executive Graduate Experience Jobs in Mumbai

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Looking For AR Caller

SPS Ventures

  • 1 - 4 yrs
  • Mumbai
Communication Skills BPO Voice
As an AR Caller, you will play a crucial role in managing accounts receivable by communicating with clients and ensuring timely payments. Your main focus will be on maintaining positive relationships while efficiently handling financial transactions.Key Responsibilities:- **Contact Clients for Payments**: You will reach out to clients via phone calls and emails to remind them of outstanding invoices and negotiate payment timelines.- **Update Payment Records**: After each interaction, its essential to accurately update payment records in the system, ensuring all information is current and precise.- **Resolve Payment Issues**: You will assist clients in addressing any payment-related queries or disputes, working to resolve issues quickly and professionally.- **Analyze Accounts**: Regularly review and analyze accounts receivable to identify overdue accounts and develop strategies for collection.- **Collaborate with Team Members**: Work closely with your team and other departments to ensure a smooth flow of information regarding account statuses and customer concerns.Required Skills and Expectations:Candidates should have a bachelors degree in fields like B.A, B.C.A, B.B.A, B.Com, or B.Sc. A minimum of 1-4 years of experience in a similar role is essential. Strong communication skills are crucial, as you will be dealing with clients regularly. You should be organized and detail-oriented, with the ability to manage multiple accounts efficiently. Proficiency in basic accounting principles and familiarity with accounting software will enhance your performance in this role. A proactive attitude and strong problem-solving skills are also important for succeeding in this position.
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Walk-In For Telecalling Executive - Full Time

GG Consultancy

  • 1 - 7 yrs
  • 7.5 Lac/Yr
  • Andheri East Mumbai
Bancassurance Marketing Agency Sales Insurance Sales Field Sales Insurance Marketing Sales Telecommunication Outbound Calling Voice Process Negotiation Skills Convincing Power Cold Calling BPO Sales Customer Focus Call Center Basic Computers BPO Call Center Tele Marketing Telesales
We are seeking a dedicated Telecalling Executive to join our team in Andheri East, Mumbai. This role involves engaging with potential and existing clients through phone calls to promote our products and services.Key Responsibilities:- **Cold Calling**: Initiate calls to prospective customers to introduce our offerings and generate interest, maintaining a positive and encouraging tone.- **Customer Engagement**: Build and maintain strong relationships with clients by understanding their needs and providing suitable solutions, ensuring a personalized approach.- **Lead Generation**: Identify and qualify leads to support the sales team, utilizing effective questioning techniques to gather essential information.- **Follow-up Calls**: Reach out to leads and clients for follow-ups, ensuring timely communication and addressing any queries they may have.- **Data Recording**: Maintain accurate records of customer interactions and transaction details in our CRM system, ensuring all information is up-to-date for future reference.Required Skills and Expectations:Candidates must possess excellent verbal communication skills and be comfortable speaking on the phone. A good understanding of sales techniques and the ability to persuade others will be crucial for success in this role. Strong organizational skills and attention to detail are essential for managing multiple tasks effectively. The ideal candidate should be a graduate with 1 to 7 years of experience in telecalling or customer service, demonstrating a proactive approach to achieving goals and a strong commitment to fostering customer relationships.
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International Telecaller - Full Time (Female)

Ritinox Overseas LLP

  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Charni Road Mumbai
Outbound Calling Customer Care International BPO International Voice Process International BPO Voice Process BPO Sales International Voice Call Center Good Communication Skills
Make outbound cold calls to potential clientsGenerate leads and fix appointmentsPitch company products/services confidentlyFollow up with prospects for conversionAchieve monthly sales targetsMaintain daily call reports and update CRM
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Tele Caller - Vasai West Mumbai

Neeta Home Finace

  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Vasai West Mumbai
Inbound Convincing Power Cold Calling Negotiation Skills BPO Sales Telesales English
Join our team as a Tele Caller in Vasai West, Mumbai! As a Tele Caller, your key responsibilities will include handling inbound and outbound calls, utilizing convincing power to engage with customers, cold calling potential leads, negotiating sales, and promoting products/services in a BPO setting. We are looking for a candidate with 1-2 years of experience, a graduate level education, strong telesales skills, proficiency in English, and the ability to work full time from our office location. If you have excellent communication skills and enjoy connecting with people over the phone, we want to hear from you!
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Jobs by Related Category

International BPO - Voice Process (german Language)

Worldbridge Solutions Pvt Ltd

  • 1 - 5 yrs
  • Mumbai
German Language Expert International Voice Process Executive
We required candidates with excellent command over spoken French languageRoles and Responsibilities:Need to make calls / Cold CallingLead GenerationMake outbound calls to potential customers (Cold Calling).Generate leads through calls and follow-upsCommunicate effectively and professionally with customers.Preferred candidate profileProven experience in International outbound calling experience in French language.
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Hiring For Health Insurance TL (BPO)

NPM Recruitment

  • 2 - 3 yrs
  • Borivali West Mumbai
Health Insurance Insurance Sales
* Urgent Hiring Health Insurance TL (BPO)** Location:* Borivali, Mumbai** Job Type:** Full-Time (Voice / Non-Voice)** Experience:** 23 Years (Health Insurance Process BPO)*Job Summary*We are looking for an experienced and customer-focused **Health Insurance Executive** to handle customer queries, claims processing, and policy servicing in a BPO environment. This role requires strong communication skills, process accuracy, and a good understanding of health insurance products and claims.**Key Responsibilities** Handle inbound/outbound calls and emails related to health insurance policies.* Provide accurate information on policy benefits, claims, and renewals.* Assist customers with claim filing, documentation, and servicing requests.* Coordinate with underwriters and insurance partners.* Update and maintain accurate policy records in CRM systems.* Follow up to ensure timely closure of customer queries.* Maintain compliance with process, quality, and SLA standards.*Requirements* 23 years experience in a **health insurance process** (voice) in a BPO. Strong knowledge of health insurance terms, products, and claim processes. Excellent communication skills in English (regional language a plus). Proficient in **MS Office**, CRM tools, and policy management software. Strong problem-solving skills & attention to detail. Graduate / HSC qualified.
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Quality Analyst – BPO (sales Experience)

NPM Recruitment

  • 1 - 2 yrs
  • 4.3 Lac/Yr
  • Mumbai
Tele Caller
Job Title: Quality Analyst BPO (Sales Experience)Company: Call 2 ConnectLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraJob Type: Full-time Work from Office (Onsite)Job Summary:Call 2 Connect is hiring an experienced Quality Analyst with a strong background in sales processes within a BPO environment. The ideal candidate will be responsible for monitoring and evaluating agent performance, ensuring adherence to quality standards, and contributing to continuous improvement in service delivery.Key Responsibilities:Monitor and evaluate inbound/outbound sales calls and processes.Ensure compliance with quality and sales guidelines.Identify training needs and recommend process improvements.Provide constructive feedback and coaching to sales agents.Prepare daily/weekly/monthly quality reports and audits.Collaborate with team leaders and trainers to enhance agent performance.Ensure customer satisfaction benchmarks are consistently met.Candidate Requirements:Experience: Minimum 1 year as a Quality Analyst in a BPO, preferably in salesAge Limit: 25 to 35 yearsEducation: Graduate (any stream)Language: Fluent in English & Basic HindiGender: Male & Female Both eligibleShift Timing: Day Shift (09:30 AM 06:30 PM)Work Days: Monday to Saturday (Sunday Off)Interview Details:Mode: Face-to-FaceTime: 11:00 AM to 4:00 PMLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraSalary & Benefits:Salary: Up to 35,000/month (Negotiable based on experience)Incentives: Performance-based incentivesAnnual Increment & Appraisal PolicyHealth InsuranceProvident Fund (PF), ESI & PTWhy Join Us?Be part of a reputed BPO in the insurance & sales domainOpportunity to work in a quality-focused, performance-driven environmentFixed day shift and weekly Sunday offSupportive leadership and career development opportunitiesHow to Apply:Walk in for an interview during the mentioned time or contact the HR team for more details. Dont forget to bring your updated resume and valid ID.
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Call Center Agent

VQualify

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Mira Road Mumbai
Outbound Calling Domestic BPO Voice Process Call Center Sales Cold Calling BPO Sales Inbound Process BPO Customer Support Inbound Voice Process
Sales & Lead Generation: Make outbound calls to potential customers who have dropped leads on digital channels to promote auto loan products and services. Understand customer needs and recommend suitable products/services. Help customers take online loan journeys and get loan sanction letters. Achieve and exceed monthly sales targets. Customer Service & Management: Handle customer inquiries, providing appropriate solutions and alternatives within the time limits. Process customer orders, ensuring all information is accurate. Keep records of customer interactions, transactions, comments, and complaints. Product Knowledge: Stay up-to-date with loan products features, benefits, pricing, Rate of interest, EMI, Tenure and other promotional offers. Educate customers about the features and benefits of products and services. Team Collaboration: Work closely with team members to ensure consistent high-quality service and to share best practices. Attend team meetings and training sessions. Data Management: Maintain accurate records of calls made and specify the outcome on each call. Update customer records in the company's database as required. Compliance: Adhere to all company policies, procedures, and ethical standards. Ensure compliance with data protection regulations.
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Jobs by Popular Location

Urgent Requirement For Telecaller

KHFM Hospitality & Facility Management Services

  • 1 - 2 yrs
  • Marol Mumbai
Microsoft Excel Outbound Calling Domestic BPO International BPO BPO
We are looking for an enthusiastic Tele caller to contribute to generating sales or setting appointments for our business. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. Make outbound calls to potential customers. Explain products/services and answer queries. Generate leads and follow up with interested clients. Maintain a daily call log and update CRM systems. Achieve weekly/monthly targets.
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Urgent Requirement For Customer Care Executive

Sagar Solution

Good Communication Skills Customer Relationship Outbound Calling Customer Support International BPO Customer Service Customer Communication
Chandivali, MumbaiAny Graduate 10+2+3Min 6 Month of experience20-25 daysVoice & Written versant,19900 to 21500 K in handExcellent English CommunicationDay Shift5 days Working & 2 rotational week-of
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Tele Marketing Executive - Full Time (Female Candidates Preferred)

Edens Staffing Services

  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Mumbai
Outbound Calling Microsoft Excel KPO Lead Generation Domestic BPO Negotiation Skills Convincing Power BPO Sales BPO Call Center
Should have experience in Preferably good English communication in convincing people for selling Pharma products
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BPO Team Leader - Vashi Mumbai

Parasnath Speciality Clinics Private Limited

  • 4 - 4 yrs
  • 5.5 Lac/Yr
  • Vashi Mumbai
BPO Operations Voice Process Domestic BPO BPO Call Center Outbound Voice Process BPO
Team Leader 1.Taking Incoming & outgoing calls 2. Forward Appointment to Clinic Group3. Reschedule Appointment4. Daily update report after 2 hour Between11am to 7pm5. Training given to New Telecaller6. Listen calling team Recording
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International BPO Executive (Full Time)

The omni jobs

  • 1 - 2 yrs
  • 4.0 Lac/Yr
  • Mumbai
Outbound Calling International Voice International BPO Voice Process Good Communication Skills
Job Title: International Sales Associate Location: Mumbai Experience Required: Minimum 6 months in a similar field or BPO sector Job Type: Full-timeRole Overview:We are seeking dynamic and persuasive International Sales Associates to join our growing team in Mumbai. You will be responsible for engaging with international clients, understanding their requirements, and offering the best matchmaking solutions.Key Responsibilities:- Handle inbound and outbound calls with international clients.- Understand customer needs and provide appropriate matchmaking services.- Build and maintain strong customer relationships.- Achieve monthly sales targets and contribute to team success.- Update CRM systems and maintain accurate customer records.- Collaborate with internal teams for smooth client onboarding.Required Skills & Qualifications:- Minimum 6 months of experience in international sales or BPO- Excellent English communication and interpersonal skills.- Persuasive and confident in handling objections.- Strong problem-solving and negotiation skills.- Comfortable working in a target-driven environment.- Basic computer literacy and familiarity with CRM tools.What We Offer:- Competitive salary with performance-based incentives.- Opportunity to work with a global client base.- Professional growth and career advancement.- Dynamic and inclusive work environment.
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BPO Executive

Soltrak Digital Pvt Ltd

  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Mumbai
International Process Outbound Calling BPO Operations Customer Care International BPO
International process
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Telesales Executive

Viaante Business Solution Pvt Ltd

  • 2 - 6 yrs
  • 3.0 Lac/Yr
  • Andheri East Mumbai
Outbound Calling Domestic BPO Lead Generation Inside Sales Inbound Sales Sales B2B Sales Outbound Sales BPO Sales Online Sales Tele Sales Tele Marketing Cold Calling
JD :- Person will be given a pitch specifically for the industry he / she is pitching. (Preferably) Person will be given qualified / validated database of companies on daily basis and he / she has to generate leads form these calls for On Premises Email Software or on Cloud.Skills :- Person with Sales background in Retail Industry will be preferred Calling background, can be added Advantage Good communication skills, presentable. Currently doing Lead Generation and Sales Call to clients for pitching. Typing speed of 20-25 wpm Ability to work under pressure Perform Multitasking Excel knowledge Strict adherence to proprietary and confidential information Ability to analyze, interpret and draw inferences from research findingsEducation :- Graduation Work Culture: Domestic (6 days working) Alternate Sat offShift timings: 9:30 am to 6:30 pm (as per process requirement)Experience:-Minimum 1 year of Calling / Sales (Preferably some sales experience) (Smart salesperson will also be considered even if fresher but passionate)Voice experience will also be considered
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Tele Sales Executive (female)

Ozzone Group LLC

Outbound Calling Lead Generation Online Sales Domestic BPO Inbound Negotiation Skills Convincing Power Interpersonal Skills
We are looking for telesales executives for our Training institute Mumbai, ( work from home)Should have minimum 1 years experience into telesales for Ed Tech company/ Training institutes
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Opening For Telesales Executive

Resource Algorithm

Tele Sales Telesales Officer Tele Representative Outbound Inbound Calls Outbound Calling BPO Voice Calling Executive Domestic Calling Call Center BPO Sales Domestic BPO Lead Generation Communication Skills Telesales
Office Location : HSR Layout, 7th Sector, Bengaluru.Office Timing : 10:00 am to 7:00 pm.Working Days : Wednesday to Monday (Tuesday Off).Language Known: Hindi, English.Main Responsibilities Contact potential or existing customers to inform them about a product or service using scripts. Answer questions about products or the company. Ask questions to understand customer requirements and close sales. Enter and update customer information in the database. Has the ability to deal with CRM systems. Handle grievances to preserve the companys reputation. Go the extra mile to meet sales quota and facilitate future sales. Keep records of calls and sales and note useful informationRequired Skills & Experience 0-1 years of work experience preferably in telesales Proven experience as telesales representative or other sales/customer service role. Proven track record of successfully meeting sales quota preferably over the phone Ability to learn about products and services and describe/explain them to prospects. Fluency in English and Hindi. Local language is an added benefit. Excellent communication and interpersonal skills. Outstanding negotiation skills with the ability to resolve issues and address complaints
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Opening For Customer Service Representative

Knotify

  • 1 - 4 yrs
  • 4.0 Lac/Yr
  • Malad West Mumbai +1 Thane
Customer Management Customer Service Customer Support Customer Handling BPO Voice Customer Relationship Inbound
Job Title: Customer Service RepresentativeLocation: MALAD/THANEJob Type: Full-Time / UK and Australia ProcessQualification :- Graduation Experience:- 1 YearKey Responsibilities:Provide exceptional service via phone or in-person (depending on the role and business needs).Troubleshoot customer issues, complaints, and concerns, ensuring quick and effective resolutions.Maintain up-to-date knowledge of company products and services to assist customers accurately.Process orders, track shipments, and address any related concerns.Accurately input customer information and order details into the system.Gather customer feedback and share insights with the management team to improve products, services, and customer experience.Escalate complex issues to the appropriate department or supervisor and follow up with customers to ensure complete satisfaction.Maintain accurate records of customer interactions and transactions.
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Customer Support Executive

Hirosity Consultants Private Limited

  • 1 - 2 yrs
  • Malad West Mumbai
Good Communication Skills Customer Support BPO Operations BPO Voice Customer Relationship Customer Care Customer Management Customer Handling Customer Service Outbound Calling International BPO Customer Communication Call Center Cold Calling
provide customer support, resolve customer queries
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Looking For Customer Service Executive

Marcto

Customer Relationship Outbound Calling Customer Service Customer Management Cold Calling International BPO Customer Support Customer Care Customer Communication Customer Handling Call Center
Mumbai, Bhayander
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Call Center Associate

Edens Staffing Services

Client Servicing International Call Center Customer Support Inbound Voice Process International BPO Inbound Process Outbound Calling Domestic BPO Voice Process Cold Calling BPO Non Voice BPO Sales Call Center BPO Sales
To attend the service call of the existing clients of travel company
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Looking For Call Center Executive

Edens Staffing Services

  • 1 - 7 yrs
  • 3.3 Lac/Yr
  • Mumbai
Outbound Calling Customer Support International Call Center Voice Process International BPO Cold Calling BPO Sales Call Center Sales
Candidates should have experience in international process for interacting with customers
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Frequently Asked Question

Q1. What qualifications are required for a BPO executive position in Mumbai?

Most BPO executive roles require at least a high school diploma or equivalent. However, a bachelors degree can be advantageous. Key skills include:

  • Communication Skills: Proficiency in English and/or other regional languages.
  • Customer Service Orientation: Ability to handle customer queries effectively.
  • Technical Skills: Familiarity with computers and software applications.
  • Problem-Solving Skills: Ability to resolve issues efficiently.

Q2. What are the typical job responsibilities of a BPO executive in Mumbai?

BPO executives are responsible for various tasks, including:

  1. Customer Interaction: Handling inbound and outbound calls, emails, or chats.
  2. Issue Resolution: Addressing customer complaints and providing solutions.
  3. Data Entry: Maintaining accurate records of customer interactions.
  4. Reporting: Providing feedback on customer interactions to improve service quality.

Q3. What is the salary range for BPO executives in Mumbai?

Salaries for BPO executives in Mumbai can vary based on experience and the specific company. Typically, the salary ranges from 15,000 to 30,000 per month for entry-level positions. With experience, salaries can increase significantly, especially for roles with added responsibilities or in specialized areas.

Q4. What are the working hours like in BPO jobs in Mumbai?

BPO jobs often require flexibility in working hours. Many companies operate 24/7, which means executives may work in shifts, including nights, weekends, and holidays. Its essential to be adaptable to different schedules.

Q5. What opportunities for career advancement exist in the mumbai BPO sector?

The BPO sector offers various career advancement opportunities, including:

  • Team Leader/Supervisor: Overseeing a team of executives and ensuring performance targets are met.
  • Quality Analyst: Monitoring calls and interactions to ensure quality standards.
  • Managerial Roles: Moving into management positions that involve strategic decision-making and operational oversight.
  • Specialized Roles: Transitioning into areas such as training, human resources, or project management.