244

BPO Executive 12th Pass Fresher Jobs in Mumbai

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HR Recruiter Jobs For 12th Pass Freshers

Conviction Hr Pvt Ltd

  • 0 - 5 yrs
  • 4.0 Lac/Yr
  • Malad West Mumbai
Bulk Hiring Mass Recruitment BPO Human Resources Recruiter Recruitment Consultant
We are looking for a dedicated Human Resources Recruiter to join our team in Malad West, Mumbai. This role is ideal for individuals with 0 to 5 years of experience who are passionate about connecting talent with opportunities.Key Responsibilities:1. Candidate Sourcing: Identify potential candidates through various channels such as job boards, social media, and referrals. This involves actively searching for individuals who match our job requirements.2. Conducting Interviews: Screen and interview candidates to evaluate their skills, experience, and cultural fit. You will help create a welcoming atmosphere to ensure candidates feel comfortable during the process. 3. Managing Job Postings: Create and manage job postings on different platforms to attract a diverse pool of applicants. This includes writing clear and compelling job descriptions.4. Coordinating Communication: Act as a liaison between candidates and hiring managers, ensuring timely communication regarding interview schedules, feedback, and job offers.5. Database Management: Maintain an organized database of candidates, keeping records up to date and ensuring easy access to information for future hiring needs.Required Skills and Expectations:Candidates should possess strong communication skills and the ability to work well in a team. Attention to detail is important for managing candidate information and ensuring a smooth recruitment process. A positive attitude and a commitment to providing excellent candidate experiences are crucial in this role. Familiarity with recruitment tools and platforms will be a plus.
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BPO Telecaller Jobs For Freshers - Mumbai

AM Global Hire

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Malad West Mumbai
Domestic BPO Cold Calling Voice Process Customer Support Outbound Calling
# URGENT HIRING - BPO PROCESS MALAD AM GLOBAL HIRE is hiring candidates for an urgent BPO requirement in Malad, Mumbai.### Job Details Location: Malad, Mumbai Role: Customer Service / Sales / Voice Process Qualification: HSC / Graduate Experience: Freshers & Experienced candidates can apply Salary: 15,000 - 30,000 per month + Incentives Shift: 9 AM - 6 PM / 10 AM - 7 PM / 11 AM - 8 PM Weekly Off: As per process Joining: Immediate Joiners Preferred### Candidate Requirements* Good communication skills* Basic computer knowledge* Good customer-handling skills* Candidates should be comfortable working in a BPO environment* Freshers and experienced candidates are welcome* Candidates from nearby areas preferred### Why Join? Attractive salary + incentives Multiple career opportunities Immediate hiring Growth opportunities Friendly work environment Call / WhatsApp: 7984905245 Interested candidates can apply now.AM GLOBAL HIRE*Recruitment & Staffing Solutions*
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Telecaller - Full Time - Freshers

Sky Touch Events

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Marol Maroshi Road Mumbai
Voice Process Domestic BPO Outbound Calling Convincing Power
Make outbound calls to prospective property buyers.Explain real estate projects, pricing, amenities, and offers.Understand customer requirements and qualify leads.Generate and maintain prospective customer leads.Follow up regularly with interested customers.Schedule and coordinate property/site visits.Maintain accurate customer and lead recordsCoordinate with the sales team for qualified leads and site visits.Achieve daily, weekly, and monthly calling and lead-generation targets.Handle customer queries and objections professionally.
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12th Pass Freshers For Telesales Executive

Vestige Pvt. Ltd

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Powai Mumbai
Outbound Calling Lead Generation Domestic BPO
As a Telesales Executive, you will be responsible for generating sales through outbound calls and building strong relationships with potential customers. You will play a key role in increasing sales and customer engagement.Key Responsibilities:- Make Outbound Calls: You will reach out to potential clients to introduce our products or services and provide information to help drive sales.- Follow Up on Leads: After initial contact, you will follow up with leads to maintain interest and answer any questions they may have.- Understand Customer Needs: It is essential to listen to customers and understand their needs to offer appropriate solutions.- Achieve Sales Targets: You will be expected to meet monthly sales goals by effectively promoting our offerings and closing deals.- Maintain Customer Records: Keeping accurate records of customer interactions and sales progress is important for tracking performance and follow-ups.- Provide Excellent Customer Service: Ensuring customer satisfaction through friendly and professional communication is key to building long-term relationships.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential for effectively engaging with customers.- Persuasive Ability: You should be able to persuade and influence customers through conversation.- Basic Computer Skills: Familiarity with computer systems and software for documenting calls and sales is necessary.- Team Player: Collaboration with colleagues and adherence to team goals and objectives is important.- Positive Attitude: A proactive and positive attitude towards work and the ability to handle challenges gracefully is expected in this role.
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Jobs by Related Category

Interview For Customer Support Executive || 12th Pass - Freshers

Shynr

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Beyond Thane Mumbai
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Inbound Calls Cold Calling Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team in Mumbai, Beyond Thane. This full-time role is open to male candidates who have completed their 12th grade and have little to no prior experience. Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries and concerns. This includes providing timely responses and creating a positive experience for each customer.- Issue Resolution: Identify and resolve customer issues effectively and efficiently. You will troubleshoot problems, provide solutions, and ensure that each customer feels heard and valued.- Product Knowledge: Maintain a strong understanding of our products and services. Stay updated on features and changes to answer questions confidently.- Feedback Collection: Gather customer feedback to understand their needs and improve service quality. This input is valuable for making necessary adjustments to enhance customer satisfaction.- Documentation: Record customer interactions and transactions accurately in our database. Proper documentation helps in tracking issues and ensuring follow-up actions are taken.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to interact clearly with customers. A friendly and patient demeanor is essential in providing exceptional service. Basic computer skills are necessary to navigate customer support software. Successful candidates will be detail-oriented and capable of multitasking in a fast-paced environment. A willingness to learn and develop skills further will also enhance your performance in this role.
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Telesales Executive (Freshers) Mumbai

Inodya Pvt Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Bhandup West Mumbai
Good Communication Skills Domestic BPO Outbound Calling
We are looking for a motivated Telesales Executive to join our team in Bhandup West. The ideal candidate should be eager to learn and possess excellent communication skills. This role is perfect for recent school graduates who want to start a career in sales.Key Responsibilities:- Make Outbound Calls: Contact potential customers to explain our products and services, building rapport to encourage sales.- Listen to Customer Needs: Understand the requirements and preferences of customers to provide tailored solutions, ensuring customer satisfaction.- Achieve Sales Targets: Meet or exceed daily and monthly sales goals while maintaining quality service. This involves tracking progress and strategizing for improvement.- Maintain Records: Update the customer database with information from calls and sales, helping the team stay organized and informed.- Follow Up on Leads: Reach out to interested prospects to convert inquiries into sales, demonstrating persistence and dedication.Required Skills and Expectations:Candidates should have strong verbal communication skills and the ability to engage with customers confidently. A willingness to learn about the products and services is essential, along with basic computer skills for maintaining records. The ideal person should be self-motivated, with a positive attitude and a desire to achieve sales goals. Flexibility and adaptability in a fast-paced environment are also important for success in this role. Prior experience in sales is not mandatory, making this a great opportunity for freshers.
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Fresher hiring for Customer Care Executive

Paramount Enterprise

  • Fresher
  • 1.3 Lac/Yr
  • Mumbai
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Domestic BPO Domestic Calling Domestic Voice Process Voice Process BPO BPO Voice Inbound Calls Inbound Calling Inbound Voice Process Inbound Calls Handling
We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This full-time position is open to female candidates who have recently completed their 12th grade and are eager to start their career in customer service while working from home in Mumbai.Key Responsibilities:- Answering Customer Inquiries: You will respond to customer questions via phone, email, or chat, providing accurate information about our products and services.- Resolving Issues: You will help customers with any problems they may encounter, ensuring their issues are addressed promptly and effectively.- Maintaining Customer Records: You will update and manage customer information in our databases, ensuring all records are accurate and up to date.- Providing Product Knowledge: You will familiarize yourself with our offerings to assist customers effectively and recommend products that fit their needs.- Following Up with Customers: You will contact customers after resolving their inquiries to ensure satisfaction and provide any further assistance if needed.Required Skills and Expectations:- Candidates must have completed 12th grade; freshers are welcome, and training will be provided.- Strong communication skills are essential, both verbal and written, to interact clearly with customers.- A positive attitude and patience are crucial in handling customer concerns and providing excellent service.- Basic computer skills are necessary for navigating software and managing customer databases.- A proactive approach to problem-solving and the ability to work independently in a remote environment are expected.
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Freshers For International BPO Executive - Mumbai

Epicenter Technology Pvt Ltd

  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Mumbai
International Voice International Voice Process BPO Sales Good Communication Skills International BPO Customer Care Call Center Outbound Calling
Hello ConnectionsThis is HR Rekha+91 93072 78559And below are the MNC's I m hiring All are Banking Processes /technical/non voice/Email chat Job location:MumbaiMax Age - 55 , DOJ : immediately joinning Excellent communication skills in English HSC /Grad with minimum 6 months of International experience all can apply *If in case you are not interested please spread my number to one who is in need of jobThanks and Regards*HR Rekha+91 93072 78559
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Jobs by Popular Location

International BPO Executive || Freshers & Experienced

Epicenter Technology PVT Limited

  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Mumbai
BPO Outbound Calling Customer Care International BPO BPO Voice International Voice
We are looking for an enthusiastic International BPO Executive to join our team in Mumbai. This role is ideal for individuals with a passion for customer service and communication. Key Responsibilities:- Customer Support: Provide excellent support to international clients through phone, email, or chat, ensuring satisfaction and timely resolution of queries.- Issue Resolution: Identify customer issues and provide suitable solutions or escalate them to the appropriate department when necessary, ensuring a smooth customer experience.- Database Management: Maintain accurate records of customer interactions and transactions in our system, which helps in tracking issues and improving service quality.- Product Knowledge: Stay updated on our products and services to provide accurate information and responses to customer inquiries.- Feedback Collection: Gather and report customer feedback to help improve our products or services, contributing to overall business growth.- Team Collaboration: Work closely with team members and management to achieve performance targets and share best practices.Required Skills and Expectations:- Strong verbal and written communication skills in English to effectively engage with international clients.- Ability to solve problems quickly and efficiently while remaining calm under pressure.- Basic computer skills and familiarity with customer support software are necessary.- A positive attitude and willingness to learn are essential traits for success in this role.- Candidates from various educational backgrounds are welcome, but a minimum of 12th grade is required. Experience in customer service is a plus but not mandatory.
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12th Pass Freshers For BPO Telecaller

JC Brothers Securities

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Vasai East Mumbai
Outbound Calling Tele Marketing Computer Skills Marketing Communication Outbound Sales
We are seeking a dedicated and motivated female Telecaller for our office in Vasai East, Mumbai. This full-time position is suitable for candidates with little to no prior experience who are enthusiastic about starting their career in customer service.Key Responsibilities:- Making Outbound Calls: You will reach out to potential customers to inform them about our products and services, ensuring a clear and friendly communication style.- Handling Inbound Calls: When customers call, you will assist by answering their questions or directing them to the appropriate department, maintaining a professional demeanor at all times.- Data Entry: You will be responsible for accurately updating customer information and call records in our database, ensuring all details are correctly documented for future reference.- Providing Feedback: After interactions, you will share valuable feedback on customer responses and suggestions to help improve our services and outreach strategies.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A positive attitude and willingness to learn are essential, as you will be working in a dynamic environment. Attention to detail is important for maintaining accurate records. Applicants should be comfortable using basic computer applications and have a good understanding of customer service principles. We are looking for self-motivated individuals who can adhere to a structured work schedule and thrive in teamwork settings.
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Hiring For 12th Pass Freshers - Telesales Executive

Emerald Leisures Limited

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Chembur Mumbai
Promoting Products or Services Closing Sales Outbound Calling Lead Generation Domestic BPO Marketing Communication Cold Calling Marketing Convincing Power
We are looking for a motivated Telecaller Executive to join our team in Chembur, Mumbai. This position offers an exciting opportunity for those with 0 to 2 years of experience and requires at least a 12th-grade education. As a Telecaller Executive, you will play a crucial role in reaching out to potential customers and generating leads.Key Responsibilities:1. Customer Outreach: Make outbound calls to potential clients to promote our services and products, establishing a friendly rapport to understand their needs.2. Lead Generation: Identify and qualify potential leads by engaging in meaningful conversations with customers and gathering relevant information.3. Data Entry: Maintain accurate records of customer interactions and update the database with new leads, ensuring all information is organized and readily accessible.4. Feedback Collection: Gather feedback from customers about their experience with our products or services and report it to the team for continuous improvement.Required Skills and Expectations:The ideal candidate should possess excellent communication skills and be comfortable speaking on the phone. A friendly and persuasive demeanor is important to encourage customer interest. Basic computer skills are required for data entry tasks, and attention to detail is essential for maintaining accurate records. A strong desire to learn and grow within the role will be highly valued.
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Customer Service Associate Jobs For Freshers - Mumbai

Explore360 HR Solutions

  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Mumbai
International BPO BPO BPO Voice BPO Sales International BPO Voice Process International BPO Executive Airline Customer Service Representative BPO Operations Customer Care Associate Customer Retention Business Process Outsourcing BPO Non Voice Non Voice Process Chat Support Chat Process Customer Relationship
We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- Customer Support: Respond to customer questions via phone, email, or chat, providing timely and accurate information.- Issue Resolution: Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- Product Knowledge: Maintain a good understanding of our products and services to provide correct information and guidance to customers.- Data Entry: Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- Collaboration: Work closely with other teams to address complex customer issues and contribute to team goals.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential to interact with customers effectively.- Problem-Solving Abilities: A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- Team Player: Willingness to work collaboratively with coworkers to improve service quality and team performance.- Adaptability: Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- Basic Computer Skills: Familiarity with computer systems and software is important for data entry and communication tasks.- Positive Attitude: A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.
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Hiring Fresher / Customer Support Executive / 12th Pass

VVP Healthcare Pvt Ltd

  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Vikhroli Mumbai
Communication Tele Counselor Customer Support Solving Queries Customer Relationship Customer Care Cold Calling Inbound Calls Telephone Handling Good Communication Skills BPO Voice Domestic BPO Customer Handling Customer Service
Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions.
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12th Pass Freshers For Telecaller

Apexfin Services

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Mira Road Mumbai
Calling Telesales Tele Sales BPO
Good communication and speaking skills.Positive attitude and willingness to learn.Freshers and experienced candidates can apply.Salary: As per company standards + Incentives
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Fresher hiring for BPO Telecaller

Health & Wealth Global Services

  • Fresher
  • Mumbai
Hindi BPO
We are looking for a motivated and enthusiastic BPO Telecaller to join our team in Mumbai. This is a part-time work-from-home position, perfect for freshers who have completed their 10th grade. Key Responsibilities:- Customer Calling: Make outbound calls to customers to address their inquiries and provide information about our services. Your goal is to ensure they have a positive experience while interacting with our company.- Database Management: Maintain and update the customer database by entering new information and ensuring that existing records are accurate. This helps in keeping track of customer interactions effectively.- Lead Generation: Identify potential leads and convert them into sales opportunities by effectively communicating the value of our services. Your efforts will contribute to meeting the sales targets.- Feedback Collection: Gather customer feedback and report it to the relevant teams. This information is vital for improving our services and addressing customer concerns.- Team Collaboration: Work closely with your teammates to share insights and strategies for improving our calling techniques. Teamwork plays a crucial role in achieving our collective goals.Required Skills and Expectations:- Excellent communication skills in English or Hindi are essential for clear customer interaction.- Basic computer skills and familiarity with MS Office and internet usage will help you manage tasks efficiently.- A positive attitude and a willingness to learn are important traits as you start your career in this field.- Strong time management skills are necessary to balance part-time work effectively with other commitments.
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Online For Telecaller Jobs (Freshers)

Ocean Gold

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Female
  • Mumbai
Forex Risk Management Tele Marketing Tele Counselor Telecalling Executive Outbound Calling Marketing Communication Motivating Skill Phone Banking Domestic BPO International BPO Presentation Skills Voice Process BPO Non Voice Voice Support English BPO Sales Calling BPO Call Center Telemarketing Outbound Sales Convincing Power
Job Title: TelecallerResponsibilities:Make calls to customersExplain products/servicesHandle customer queriesGenerate leads or salesMaintain call recordsRequirements:Good communication skillsBasic computer knowledgePositive attitude
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Hiring Fresher - International Customer Support Executive - Mumbai

VC Inmotions Private Limited

  • 0 - 6 yrs
  • 4.8 Lac/Yr
  • Mumbai
Good Communication Skills Soft Skills Interpersonal Skills Active Listening Troubleshooting Skills Problem Resolution Handling Customer Queries Upselling Customer Relationship International BPO Customer Service Outbound Process BPO Telemarketing Proficiency in English
Job Title:International Customer Support ExecutiveLocation: Mumbai Mumbai (On-site)Job Type:Full-time ________________________________________Job SummaryVC InMotions Private Limited is looking for a fresher and an experienced Telecaller for a US Outbound & Inbound Voice Process. The ideal candidate will be responsible for engaging with existing customers, introducing new products or services, and driving repeat orders through effective communication and persuasion.________________________________________Key Responsibilities Make outbound calls to existing international (US-based) customers Explain and promote new products and services effectively Convince customers to place additional or repeat orders Maintain professional communication and strong customer relationships Follow company guidelines and sales processes________________________________________Required Skills & Qualifications Excellent communication skills Good phone etiquette and customer service skills Ability to work collaboratively in a team environment Minimum 1 year of experience in an international voice process (US preferred) Prior experience in customer service or telemarketing is an advantage Educational Qualification: Any Graduate________________________________________Perks & Growth Exposure to International Market Training and mentorship from senior team members Career growth towards Customer Support Representative (Voice process)________________________________________Salary & Benefits: Competitive salary (Rs. 20,000- Rs. 40,000) based on interview performance and relevant experience ________________________________________
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Hiring Fresher / BPO Telecaller / 10th Pass

Bharat Connect

  • 0 - 5 yrs
  • 5.5 Lac/Yr
  • Mumbai
Sales Process Voice Process Marketing
We are looking for a BPO Telecaller to join our team in Mumbai. This part-time position is suitable for candidates with 0 to 5 years of experience who have completed at least their 10th grade. You will have the option to work from home, making it a flexible opportunity.Key Responsibilities:- Make Outbound Calls: You will reach out to potential clients or customers to provide information about our services, promote products, and gather feedback.- Handle Inbound Calls: You will answer calls from customers, addressing their queries and providing assistance in a friendly and professional manner.- Maintain Call Records: It is important to keep accurate records of calls made and received, including details about customer interactions and outcomes.- Follow Scripts: You will follow pre-defined scripts to ensure consistent messaging across all calls while also having the flexibility to adapt to different customer scenarios.- Collaborate with Team: You will work with your team to share customer insights and improve overall service quality.Required Skills and Expectations:Candidates should have excellent communication skills, with the ability to speak clearly and confidently. Basic computer knowledge is essential for managing call records and using communication tools. A positive attitude and willingness to learn are crucial. Time management and the ability to work independently are important for this remote role, ensuring you meet productivity goals efficiently.
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Online For Customer Support Executive Jobs (Freshers)

Conviction HR

  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Malad West Mumbai
Customer Relationship Telephone Handling Customer Care Inbound Calls Good Communication Skills International BPO Executive Customer Support
We are looking for a Customer Support Executive to join our team in Malad West. In this full-time role, your main focus will be to assist and support our customers effectively.Key Responsibilities:- Respond to Customer Inquiries: You will handle customer questions and issues via phone, email, or chat, providing clear and accurate information to help resolve their concerns.- Document Customer Interactions: Each customer interaction must be logged accurately in our system to ensure that all service requests are tracked and can be referred back to if needed.- Assist with Product Knowledge: You will need to understand our products/services well enough to guide customers through usage, features, and benefits, ensuring they have a positive experience.- Problem Resolution: Your role will involve identifying issues customers face and working towards finding effective solutions quickly and efficiently.- Provide Feedback: Share insights and recurring issues with the management team to help improve our services and enhance customer satisfaction.Required Skills and Expectations:- Strong communication skills are essential, both spoken and written, to interact professionally with customers.- A customer-oriented attitude is important, helping you understand and meet customer needs effectively.- Basic computer skills are necessary to manage customer databases and document interactions.- The ability to work well under pressure and in a team environment will be crucial for handling multiple inquiries effectively.- A positive and proactive approach towards learning about the companys products will aid you in better assisting customers.
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Hiring Freshers || BPO Telecaller

Conviction HR

  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Malad West Mumbai
Outbound Calling Domestic BPO Voice Process Customer Care
Hiring for Customer Voice Process Hotel Reservation & Cancellation Process 24x7 Shift (Any 9hours mainly US shift) Salary:Up to30k In Hand + Incentives Work location: MaladMinimum Requirement: HSC with 6months experience or Graduate Fresher Hybrid Pick up and DropImmediate joining.
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Face-to-Face For BPO Telecaller Jobs (Freshers)

Vestige Pvt. Ltd

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Powai Mumbai
Outbound Calling Lead Generation Domestic BPO Sales Process
As a BPO Telecaller, you will play a vital role in connecting with customers and providing them with information about our services. Your primary focus will be on effective communication and helping to resolve customer inquiries.Key Responsibilities:- Customer Calls: Reach out to customers via phone to inform them about products and services. Engaging with customers directly is essential to understanding their needs.- Address Inquiries: Answer customer questions and provide detailed explanations of services. You must be knowledgeable about our offerings to assist customers effectively.- Data Entry: Record customer interactions and update information in our database accurately. Keeping track of conversations helps maintain quality service.- Feedback Collection: Gather customer feedback to improve services. Listening to customers can help us enhance our offerings and customer experience.- Follow-Up: Make follow-up calls to ensure customer satisfaction and resolve any outstanding issues. This shows customers that we value their opinions and are dedicated to their needs.Required Skills and Expectations:- Strong verbal communication skills are important for explaining services clearly.- A professional and friendly attitude is essential for creating positive customer interactions.- Basic knowledge of computers and data entry is necessary to keep accurate records.- Ability to work in a team and co-operate with colleagues for effective service delivery.- A high level of patience and problem-solving skills will help you handle challenging customer situations.- Being punctual and responsible in meeting work commitments is crucial for a smooth workflow.
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Apply to 244 BPO Executive 12th Pass Fresher Jobs in Mumbai

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FAQ about BPO Executive jobs in Mumbai

Q1. What qualifications are required for a BPO executive position in Mumbai?

Most BPO executive roles require at least a high school diploma or equivalent. However, a bachelors degree can be advantageous. Key skills include:

  • Communication Skills: Proficiency in English and/or other regional languages.
  • Customer Service Orientation: Ability to handle customer queries effectively.
  • Technical Skills: Familiarity with computers and software applications.
  • Problem-Solving Skills: Ability to resolve issues efficiently.

Q2. What are the typical job responsibilities of a BPO executive in Mumbai?

BPO executives are responsible for various tasks, including:

  1. Customer Interaction: Handling inbound and outbound calls, emails, or chats.
  2. Issue Resolution: Addressing customer complaints and providing solutions.
  3. Data Entry: Maintaining accurate records of customer interactions.
  4. Reporting: Providing feedback on customer interactions to improve service quality.

Q3. What is the salary range for BPO executives in Mumbai?

Salaries for BPO executives in Mumbai can vary based on experience and the specific company. Typically, the salary ranges from 15,000 to 30,000 per month for entry-level positions. With experience, salaries can increase significantly, especially for roles with added responsibilities or in specialized areas.

Q4. What are the working hours like in BPO jobs in Mumbai?

BPO jobs often require flexibility in working hours. Many companies operate 24/7, which means executives may work in shifts, including nights, weekends, and holidays. Its essential to be adaptable to different schedules.

Q5. What opportunities for career advancement exist in the mumbai BPO sector?

The BPO sector offers various career advancement opportunities, including:

  • Team Leader/Supervisor: Overseeing a team of executives and ensuring performance targets are met.
  • Quality Analyst: Monitoring calls and interactions to ensure quality standards.
  • Managerial Roles: Moving into management positions that involve strategic decision-making and operational oversight.
  • Specialized Roles: Transitioning into areas such as training, human resources, or project management.