Technical Coordinator Job Vacancies in West Bengal

Good Knowledge in Laptop and Desktop repairMain ResponsibilitiesDiagnosing hardware problems in desktops, laptops, and peripheralsAssembling and configuring computersInstalling RAM, SSD/HDD, motherboard, SMPS, graphics cards, etc.Troubleshooting boot issues, overheating, and component failuresReplacing faulty hardware partsInstalling operating systems and basic driversMaintaining printers, scanners, routers, and networking devicesPerforming preventive maintenance and system cleaningData backup and basic recovery supportProviding technical support to users or clients

As a Customer Care Coordinator, you will be responsible for providing exceptional customer service to our clients. Your key responsibilities will include answering customer inquiries via phone, email, and chat, resolving customer complaints, and escalating issues to the appropriate team members for resolution.You will also be expected to maintain accurate records of customer interactions, feedback, and complaints, as well as collaborate with other departments to ensure a seamless customer experience.The ideal candidate for this role should have excellent communication skills, both written and verbal, strong problem-solving abilities, and a customer-focused mindset. Additionally, candidates should be detail-oriented, organized, and able to multitask efficiently in a fast-paced environment.A high school diploma or equivalent is required for this role, and previous customer service experience is preferred but not mandatory. Training will be provided to help you succeed in this role.

*POSITION -* Inside Sales Engineer *JOB LOCATION -* Kolkata*CANDIDATE PROFILE* - B.Tech / B.E. / Diploma in Electronics/Telecommunication / Instrumentation.*WORK EXPERIENCE -* Candidates should have min 2-5 years of experience in back office technical support job.SALARY - Rs. 2 - Rs. 4.5 Lakhs Per Annum.*COMPANY PROFILE -*Company is dealing in the field of Industrial automation, Process Instruments and Gas detection. _*JOB DESCRIPTION -*_ 1. *Responding to RFPs and RFQs:* Submit quotations and participate in tenders by creating relevant documents / solutions with inputs from the sales personnel.2. *Respond to Clarifications:* Provide clarification responses to potential or existing customers which could be either Commercial or Technical in nature.3. *Technical Support:* Provide technical support to the sales / service team and customers, including product demonstrations, technical presentations, and answering technical inquiries.4. *Procurement and Logistics:* Provide timely information to the procurement and logistics team to ensure proper inventories can be maintained / ordered and customer materials can be dispatched on time.5. *Dispatch Clearance and Invoice:* Provide dispatch clearance and invoicing details to Logistics and Finance team in the required formats to ensure billing and dispatch formalities and completed without any issues.6. *Customer Relationships:* Build and maintain strong relationships with customers, understanding their needs and providing solutions that meet their requirements.7. *Product Knowledge:* Maintain a deep understanding of our products and services to effectively communicate their benefits to customers.8. *Market Research:* Conduct market research to identify new business opportunities and stay updated on industry trends and competitor activities.9. *Collaboration:* Work closely with the sales and service to ensure seamless customer service and satisfaction.10. *Reporting:* Prepare and present sales reports, forecasts, and analysis to management._*Key Skills*_* Experience in inside sales or customer service roles.* Understanding of sales processes and customer relationship management.* Ability to quickly learn and adapt to new technologies and products.* Strong organizational and time management skills

Empathy. An empathetic listener understands and can share the customer's feelings. ...Communication. ...Patience. ...Problem solving. ...Active listening. ...Reframing ability. ...Time management. ...Adaptability

Responsibilities:1. Provide technical support and troubleshooting assistance to end-users for hardware, software, and network related issues.2. Install, configure, and maintain computer systems, networks, and peripherals.3. Diagnose and resolve technical hardware and software issues in a timely manner.4. Escalate complex technical issues to the appropriate IT personnel for resolution.5. Ensure all IT systems are functioning properly and perform routine maintenance tasks.6. Assist in the implementation of new technology solutions and upgrades

A Process Coordinator job description typically focuses on ensuring smooth operational workflows by managing and optimizing processes, often involving coordination with various departments and teams to achieve efficiency and quality. This role involves analyzing current processes, identifying areas for improvement, implementing changes, and monitoring progress to ensure compliance with company policies and regulatory requirements

Votiko Solutions: Your Pathway to a Rewarding Career Adventure!Explore a realm of possibilities with Votiko Connects, where we welcome driven individuals to become Call Center Executives in our expanding international BPO.Position: Call Center ExecutivesCompany: Votiko ConnectsType: International BPO (Crafting Success from Anywhere)Start Your Success Journey:1. Ignite your telemarketing expertise: lead generation, appointment scheduling, surveys, and verification.2. Master the art of inbound and outbound communication, crafting personalized experiences for B2B and B2C clients. 3. Build strong customer relationships through calls, emails, and live chat interactions.4. Exceed performance benchmarks, demonstrating your skills in a self-directed environment.Your Success Qualifications:1. Brighten your career with at least 3 years of experience in the vibrant international call center sector. 2. Communicate fluently in English, complemented by outstanding communication abilities.3. Age is merely a number seize opportunities for those under 40 years.4. Showcase a solid history in telemarketing and customer service.5. Equipped with a laptop and a reliable broadband connection for a smooth remote working experience.Why Votiko Connects? Unleash the Potential: Competitive salary: 20,000 to 40,000 per month + incentives, based on your remarkablperformance. Enjoy the flexibility of working from any location you choose. Become part of a culture that prioritizes satisfaction, growth, and celebration.Slogan: Votiko Connects - Where Every Call is a Bridge to Your Success!Ready to Connect? Reach Out Now: Dial 8511539085 or dispatch your resume to hr@votiko.comEmbark on a journey where each call connects you to new heights, and every interaction is a stepping stone towards a flourishing career. Join Votiko Connects, where success is not just a destination; it's the journey we embark on together!

Designation - Customer Support.Responsibilities:1.Identifying hardware and software solutions.2.Troubleshooting technical issues.3.Resolving network issues.4.Installing and configuring hardware and software.5.Speaking to customers to quickly get to the root of their problem. 6.Following up with clients to ensure the problem is resolved

Position Title: Customer Support RepresentativeLocation: Kolkata Employment Type: Full-TimeSalary: 20000 per monthLanguage: TeluguWere looking for a friendly and motivated Customer Support Representative to join our team. You will be the primary point of contact for customers, providing assistance via phone, email, and chat. Responsibilities include troubleshooting issues, answering questions, and offering product information. Youll document interactions in our CRM, escalate complex issues when needed, and ensure customers receive prompt and effective solutions.Responsibilities:1.Identifying hardware and software solutions.2.Troubleshooting technical issues.3.Resolving network issues.4.Installing and configuring hardware and software.Send ur cv to elakkiya.am2techs10@gmail.com

Market visit, Dealer & Distributor handling, Lead Generate, candidate must have two wheeler license and bike. Qualification - Civil Diploma / B.Tech

Technical Assistant Cum Office Executive Required Post Vacant 2Person : Male/FemaleTime : 10am to 7pmLocation: Barrackpore Qualification : 12th Pass minimumSalary : 5k -7kType of Work:1)PCB Repair2)Battery Making3)soldiering4)Technical Support9831110705 - manas

1. The primary task is to handle calls from customers and provide them with a solution to their issues.2. He/She must show the willingness to learn new things every time and then.3. Must discuss every matter with its supervisor or team leader to get any issue sorted.4. Giving a resolution to the customers or clients should be the whole and sole responsibility.5. Must be very effective in providing customer service by providing resolution to their complicated queries and issues.6. Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing support to the customers.Skills1. Fluent in English is must.2. Should have good Oral and written communication.3. An effective communicator, probably fluid with what he/she is speaking.4. Should be a computer basic literate.5. Should be flexible enough to adapt to any environment or changes happening in the sector.6. Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.Education Qualification: Higher Secondary(12th Pass) (Preferred)Experience: Freshers OnlyLanguage: English (Mandatory)

We are Urgently Looking for the Post of Customer Service Agent. Its a Work from Home Opportunity.

We are hiring only female candidates who have worked as Process Coordinator. She will be the person mainly responsible for all the flowcharts running in every business process. She will coordinate with all the steps in the flowchart to get work done in a specific timeline. Her main task is to provide all the relevant information with everyone in the workflow.Skills:She should have a pleasant personality with others on the job and displaying a good-nature, cooperative, polite attitude.. She should be careful about all the details in flowchart and thorough in completing work tasks.Requirements:The candidates should be a Female. She should be staying a maximum of 45 minutes from the office (Dalhousie). She should have a sense of responsibility. She should be non-technical.

1. Collection of all the Documents, Cheques, Photos with to open investment accounts for Mutual Funds, Equity Broking and For Life, Health and Accidental Insurance2. KYC Completion of Clients,3. Client Data Gathering and Completion of Risk Profiling.4. Completion of the Mutual Fund Account and Equity Broking Account Opening Forms, Insurance Proposal Forms5. Submission of Forms to Cams, Karvy, Respective AMCs, and Insurance Companies6. Scanning of Documents and Uploading to the CRM Drive of Respective Clients and other Web Portals7. Be able to carry on transaction online through invest well/ Red vison/Wealth Magic / Revision etc through the BSE Star MF and MF utility and Mister Bond platform.8. Should be able to work and update the Data on Red vision/ Invest well Software etc9. Checking if the feed is Updated and Data Reconciliation and Data Management.10. Check the Clients Investments and Check whether Clients portfolios are matching with their Financial Goals, If there is major deviation then immediately bring that to the notice of the senior.11. To be able to crosscheck that the investment, redemption, purchase has been effectively done and communicate to client.12. Be able to do portfolio review of the Investments of the Client.13. Be able to generate various kinds of reports and to send to the client regularly.14. Prior Experience in Share Trading Platform Preferred.15. FIND THE NEW OPPORUNITIES FOR THE NEW BUISNESSPreferred Qualifications: Graduates and Undergraduates in BCom, BFM, BFA, BFI, BBI, BMS, BBM.Required Knowledge and Skills: English Reading and Writing Skills,Fluency in Bengali and HindiComputer Knowledge - Word, Excel, Power Point, E Mailing Skills, Social Media Marketing, Investment Markets and Products Knowledge, Tax Knowledge etc.Special Trait & Qualities: Good Communications Skills, Self-Discipline, Punctuality, Growing Mindset, Open for Feed back, Team Player. Past Experience: 1 to 2 Years Experience.

Tele calling requires patience, persuasiveness, and persistence. It's also important to have excellent communication and typing skills, alongside the ability to perform in an office setting. Most importantly, tele calling is all about building repeat business through good customer relations.