Relationship Manager Job Vacancies in Bhilai

- Key Responsibilities:1. Build and maintain strong relationships with customers: As a Customer Relationship Manager, your primary responsibility will be to engage with customers, understand their needs, and build lasting relationships to ensure customer satisfaction.2. Handle customer inquiries and concerns: You will be responsible for addressing customer inquiries, complaints, and concerns in a timely and professional manner to ensure a positive experience.3. Identify opportunities to upsell or cross-sell products/services: You will be required to identify opportunities to upsell or cross-sell products/services to existing customers to drive sales and revenue growth.4. Collaborate with internal teams: You will work closely with sales, marketing, and other teams to coordinate efforts and ensure a seamless customer experience.5. Monitor customer feedback and implement improvements: You will gather and analyze customer feedback to identify areas for improvement and work with the team to implement necessary changes to enhance customer satisfaction.- Required Skills and Expectations:1. Strong communication skills: Excellent verbal and written communication skills are essential for effectively engaging with customers and addressing their needs.2. Problem-solving skills: Ability to quickly and efficiently address customer inquiries and complaints to ensure customer satisfaction.3. Sales acumen: Basic knowledge of sales techniques and the ability to identify opportunities to upsell or cross-sell products/services.4. Team player: Ability to collaborate with internal teams and work towards common goals to enhance the overall customer experience.5. Empathy and patience: Demonstrated empathy and patience when dealing with customer concerns to ensure a positive experience.

We are hiring a Customer Support Executive to join our team at Growth Hub. The role involves handling customer queries, resolving issues efficiently, and ensuring a smooth and positive customer experience. The ideal candidate should have excellent communication skills, patience, and a problem-solving mindset.Key Responsibilities:Handle inbound and outbound calls in a professional manner.Assist customers with their queries, complaints, and service requests.Maintain accurate customer records and update information regularly.Coordinate with internal departments to resolve customer concerns.Follow up with customers to ensure their issues are fully resolved.Prepare and maintain daily reports of customer interactions.Skills Required:Excellent communication skills (Hindi & English).Strong listening and problem-solving abilities.Basic computer knowledge (MS Excel, MS Word, Google Sheets).Ability to remain calm and professional under pressure.Patience, empathy, and a customer-first attitude.Time management and multitasking skills.

Department:-Merchant Acquiring Business(MAB)1. Managing Sales of Banking product.2 Team Handling; Optimizing Team Productivity and Achieving Team Results.3. Sourcing Business through Open Market through Different Channels.4. Fulfilling The Leads. Implement & Develop Sales Activities To Achieve Target.5. Executing All The Sales Planning And Overseeing Target Allocation.6. Responsibilities Include The Development, Preparation And Promotion Of multiple loan Programs.7. Develop And Maintain Strong Relationship With The Clients For Repeat Business Or Referrals8. Meet Clients; Verify Documents, Process File For Sanction, Co-ordinate For Disbursement Of Loan9. Ensure the Achievement Of Given Business Target.10. Aligning With the Marketing Team On Ground Lead Generation Activities For Sales.

Qualifications: 2+ years of Sales and Marketing experience. Minimum qualification- Graduation required. Age between 21 to 38 Years. Bike CompulsoryLife Insurance experience is mandatory.Job Description: 100 % lead will be provided Educate the Customer about the product Cold calling to arrange meetings with potential customers to prospect for new business To close the leads provided by Company On Roll Job

Sales and Marketing of mobile Apps and SEO etc. Web designing and customer handling. job will be target oriented.Candidate should be fluent in English and hindi speaking..Candidate should be able to generate revenue for the company..