Front Office Coordinator Job Vacancies in Thane

Job Description: Front Office CoordinatorResponsibilities:Reception and Greeting:Greet visitors, clients, and employees in a welcoming and professional manner.Answer and direct incoming calls to the appropriate personnel.Office Coordination:Manage the front desk area, ensuring it is organized and presentable.Coordinate and schedule appointments, meetings, and conference rooms.Administrative Support:Provide administrative support such as photocopying, scanning, and document filing.Assist in the preparation of documents, reports, and presentations.Communication Management:Effectively communicate with internal staff, external contacts, and visitors.Handle incoming and outgoing mail and packages.Visitor Assistance:Assist visitors with inquiries and provide information about the organization.Manage sign-in and security protocols for visitors.Office Supplies and Equipment:Monitor and manage office supplies, placing orders as needed.Coordinate maintenance of office equipment and troubleshoot basic issues.Travel Arrangements:Assist in making travel arrangements for employees, including booking flights and accommodations.Event Coordination:Assist in organizing and coordinating office events, meetings, and conferences.Coordinate catering and other logistics for events.Database Management:Maintain and update contact databases and employee directories.Problem Solving:Handle and resolve basic administrative issues independently.Escalate complex issues to the appropriate personnel.Qualifications:Communication Skills:Excellent verbal and written communication skills.Professional and friendly demeanor.Organizational Skills:Strong organizational and multitasking abilities.Attention to detail in managing schedules and appointments.Technology Proficiency:Proficient in office software (word processing, spreadsheets, email).Familiarity with office equipment such as phones, photocopiers, and fax machines.

- Welcomes guests as soon as they arrive with great care and attention- Answer, record, and process all guest calls, messages, requests,questions, or concerns- Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.- Process all check-outs including resolving any late and disputed charges.- Process all payment types such as room charges, cash, cheque, debit, or credit.- Speak with others using clear and professional language; answer telephones using appropriate etiquette.- Develop and maintain positive working relationships with others.- Coordination with F&B dept, Housekeeping dept & Accounts dept.

Front Office:o Provides exceptional customer service in person and on the phone to patients,families, staff, vendors and the community: greeting guests, observing frontdoor/guest protocols, HIPAA Privacy and Security procedures, etc.o Oversees the reception area to insure effective telephone and mailcommunications both internally and externally to maintain professional image;o Coordinates with the Executive Assistant overall activities for the front office,including training, scheduling and supervision of front desk volunteers and staffcoverage;o Maintains Front Office Manual, updating all forms, manuals and charts asnecessary;o Serves as contact point for phone vendor and answering service;o Maintain the on-call list and patient PIN list on daily basis;o Oversee office supplies: organizing, maintaining and communicating needs onweekly basis to Executive Assistant;o Assists with new staff on-boarding training, including mailboxes, office supplies,phone orientation and security;o Maintains kitchen, staff break room, conference rooms and education/trainingroom throughout the day, including laundry and dishwasher; oversees room setup and clean up for meetings and groups. Facility and Equipment Management/Purchasing:o Coordinates the maintenance and alteration of office areas and equipment aswell as layout, arrangement and housekeeping of office facilities in conjunctionwith Executive Assistant and Director of Facilities;o Coordinates the maintenance of office equipment, including copier, fax machine,etc.; Administrative Support:o Process daily deposits;o Coordinates and schedules agency meetings;o Participates as needed in special projects;o Oversee and/or manage special projects for Leadership and other departments;o Assists with mailings of thank you letters for donations;o Assists with Wine Taste;o Oversee mailings.OTHER RESPONSIBILITIES: Other duties as assigned.