Guest Relations Job Vacancies in Mumbai

Needs to take care of gust relation with corporate on their hospitality , quality and hygiene services to lead a organic growth in their business

Roles and Responsibilities:Welcome guests and direct them to the right office.Answer and forward phone calls.Scheduling appointments and coordinating meetingsHandling administrative tasksMaintaining a professional and welcoming environmentProviding information about the organization and its services to the visitors as per the requirement.Maintain visitor logs and sign-in/out processes.Manage the incoming & outgoing Courier Mgmt.Pantry / Housekeeping management.

A Guest Service Associate (GSA) is responsible for providing excellent customer service in hospitality settings like hotels, resorts, or restaurants. Their duties typically includeAddressing guest concerns and resolving complaintsProviding information about services, amenities, and local attractionsCoordinating with housekeeping and maintenance for guest requests

Join Our Team as a Guest Relation Associates at Araku Restaurant.ONLY FEMALE CANDIDATES REQUIRED Are you charismatic, Professional, and dedicated to delivering exceptional customer service? We're seeking enthusiastic individuals to join our esteemed team as GRA ( guest relation associate ) at Araku Restaurant ( Mumbai).Position: G R A Morning Shift and Night ShiftLocation: ColabaCompany: Araku RestaurantJob Description:As a Hostess, you will be the first point of contact for our guests, providing a warm welcome and ensuring an excellent dining experience. Your responsibilities will include greeting and seating guests, managing reservations, and assisting in maintaining a smooth flow of the dining area.Requirements:ENGLISH IS MUSTPrevious experience in a hospitality orcustomer service role preferred.Excellent communication and interpersonal skillsAbility to multitask and work efficiently in a fast-paced environmentPositive attitude and strong teamwork skillsFlexibility to work evenings, weekends, and holidays.Benefits:Opportunities for career growth and developmentA supportive and inclusive work environmentEmployee discounts on dining at our establishment.

PEBBLE STREET HOSPITALITYfounded by the Tham brothers, is borne through a family legacy of Asian hospitality. The Groups successes with introducing new culinary concepts have redefined the modern Asian food and nightlife landscape.Each Pebble Street venture carries its distinct brand of originality, which celebrates the finest and freshest in Asian cuisine.The team at Pebble Street Hospitality comprises passionate, talented and driven individuals, fiercely committed to delivering a best-in-class gastronomic experience, each timeWe are looking for a Host or Hostess to join our team and be the first point of contact for our guests.Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.Ultimately, youll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Urgent required a smart and independent female personal secretary with following qualities:Pleasant personalityGood communication skillsProfessional and personal discretionJob responsibilities:Meeting clients.Keeping follow up.Client relationship operations.Various Ad- hoc requests.Travel ( optional )

GreetingsWe are a leading group of organization spread across in India & Gulf locations.our business is into, many areas like Perfumes, Textiles, Garments, Jewellery etc.We are looking for below Position: Title: Receptionist / Front office Executive Job Location: Colaba Mumbai Experience: 6 months to 2 years Remarks: Male candidates can applyDuties and responsibilities of a receptionist: - Meeting and greeting clients. Booking meetings. Arranging couriers. Keeping the reception area tidy and up-to-date. Answering and transferring phone calls. Screening phone calls. Sorting and distributing post. Handling Guests relations.Interested candidates can contact us ASAP for this opportunity.Best RegardsSayed Shafaat Rasool Human Resources

Role and Responsibilities Attending walk in Visitors Handling/making calls Maintaining inward/outward register for couriers sent/received Preparing reports Replying to queries through mails/letters and keeping record of the same Filing Stationery Management Marking AttendanceAuthorities Courier management Authorized for providing first level attendance inputs Monitoring AMCs like AC, Pest control etc.

1. Job Type: Front Desk Associate - Concierge desk profile2. Work timing: 9 hours, Day time3. Skills required: Client/guest handling, excellent English verbal communication, knowledge of MS office, time management, providing solutions, grooming.4. Salary (approx): 18k - 24k 5. Job location: Mumbai (Multiple Locations in Mumbai) 6. Education: Diploma in Hospitality OR Bachelor of Commerce.7. Candidate should have an excellent English speaking skills.

Qualification: Candidate should have completed bachelors in hotel management Experience: 6 months to 1 year in hospitality industryGracefully receiving the customers.Ensuring Maintenance of Hygiene, Conducive, Positive and Vibrant Environment within Restaurant.Ensuring that attire of the staff attending to the customer is presentable and is properly trained and briefed regularly.Placing the customers as per their requirement and availability.Continuously developing new ideas of Marketing, Studying on various schemes, Special Day, Special Offers etc.Looking out for Special Events on Terrace (Party, Liquor at MRP etc).Reviving the Terrace Area to the best possible way and carryout extensive Marketing for utilization of the same.Creating a Team / Co-ordinating with a Marketing Team at optimum cost to reach out various societies, people of nearby areas etc.Addressing the customer issues on immediate basis and understanding their suggestion and requirement and presenting the same before the management on every meeting or zoom call (as a part of MIS).Ensuring that the Feedback form is duly filled in and is obtained from each of the customer and updating the customer register on daily basis.Analyzing the reasons for adverse comments and trying your best to resolve and taking the unresolved issue to the management for further course of action.Taking photo shoot or photograph of each event, new dishes, special events and make sure that same is shared in Broadcasting Media (Whatsapp) by considering the confidentiality / identity issues of the customer etc on daily basis. To bring out innovative ideas of beautification of Frontage of Restaurant including the Neonsign / Lighting on the name Board etc and dealing with the Vendors accordingly.

1. Manage database of leads pipeline & follow up for closure.2. Manage our chat platform- real-time chats to resolve their queries.3. Track competitors.4. Outbound calls.

Responsibilities include but not restricted to :To involve in one or more tasks pertaining to facility management and staff servicesManaging the day-to-day operations of front of office of managers and general managersMaking travel, guest and event arrangementsTo ensure 100% documentation of essential data and right MIS presentation to superiorsTo go on field to Lias with local government bodies and private agent as per need of companyTo ensure AMCs, Insurance and bills payment is managed as per schedule, Any candidate who have interested feel free to contact us by sending their Resume to us on this email id