Administrative Skills Job Vacancies in Chennai

A female candidate having good communication skills in Tamil and English. Job roll tele calling and back office.Interested candidate please call immediately. Salary is negotiable based on qualification and experience.

Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations

Position OverviewWe are seeking a proactive and organized Admin HR Executive to support both human resources and administrative operations. The role is responsible for recruitment, employee relations, payroll support, and HR compliance, along with overseeing daily office administration, vendor management, and documentation. The Admin HR professional ensures smooth business operations while fostering a positive work environment.Key ResponsibilitiesHuman Resources (HR)Assist in end-to-end recruitment: job postings, screening, interviews, and onboarding.Maintain employee records, HR databases, and personnel files.Manage attendance, leave records, and payroll inputs.Support employee engagement initiatives, training, and performance reviews.Ensure HR policies and labor law compliance.Handle employee grievances, exit interviews, and full-and-final settlements.AdministrationOversee day-to-day office operations and facility management.Manage vendor relationships (housekeeping, security, travel, supplies).Coordinate meetings, events, and official travel arrangements.Maintain office inventory, procurement, and asset records.Handle correspondence, documentation, and filing (digital & physical).Support senior management with calendar management and scheduling.Required Skills & QualificationsBachelors degree in Human Resources, Business Administration, or related field.Proven experience in HR & administration (13 years for executive level; more for senior roles).Knowledge of HR practices, payroll processes, and labor laws.Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).Familiarity with HR software/HRIS (SAP HR, Zoho People, Workday, etc.).Strong communication and interpersonal skills.Good problem-solving, organizational, and multitasking abilities.High level of integrity, confidentiality, and professionalism.Preferred Skills (Nice to Have)Experience with payroll software (GreytHR, ADP, etc.).Exposure to recruitment tools and ATS platforms.Event coordination and employee engagement activities.Knowledge of basic accounting and petty cash handling.

As a Human Resource Executive, your responsibilities will include overseeing all aspects of the HR department such as recruitment, onboarding, training and development, employee relations, performance management, and payroll processing. You will also be responsible for maintaining employee records, managing benefits programs, and ensuring compliance with labor laws and regulations.To excel in this role, you must have excellent communication skills to effectively interact with employees, management, and external partners. Strong organizational skills are also essential to manage multiple tasks and deadlines efficiently.