Greet and welcome guests upon arrival with a friendly and professional demeanor.Handle guest check-ins and check-outs efficiently.Manage reservations, room allocations, and cancellations using the hotel's booking system.Address guest inquiries, requests, and complaints promptly and professionally.Provide accurate information about hotel services, local attractions, and travel arrangements.Handle phone calls, emails, and other correspondence.Process payments and maintain accurate billing records.Coordinate with housekeeping and other departments to ensure guest satisfaction.Maintain a neat and organized front desk area.