Front Office Coordinator 12th Pass Jobs in Thane

Front Office:o Provides exceptional customer service in person and on the phone to patients,families, staff, vendors and the community: greeting guests, observing frontdoor/guest protocols, HIPAA Privacy and Security procedures, etc.o Oversees the reception area to insure effective telephone and mailcommunications both internally and externally to maintain professional image;o Coordinates with the Executive Assistant overall activities for the front office,including training, scheduling and supervision of front desk volunteers and staffcoverage;o Maintains Front Office Manual, updating all forms, manuals and charts asnecessary;o Serves as contact point for phone vendor and answering service;o Maintain the on-call list and patient PIN list on daily basis;o Oversee office supplies: organizing, maintaining and communicating needs onweekly basis to Executive Assistant;o Assists with new staff on-boarding training, including mailboxes, office supplies,phone orientation and security;o Maintains kitchen, staff break room, conference rooms and education/trainingroom throughout the day, including laundry and dishwasher; oversees room setup and clean up for meetings and groups. Facility and Equipment Management/Purchasing:o Coordinates the maintenance and alteration of office areas and equipment aswell as layout, arrangement and housekeeping of office facilities in conjunctionwith Executive Assistant and Director of Facilities;o Coordinates the maintenance of office equipment, including copier, fax machine,etc.; Administrative Support:o Process daily deposits;o Coordinates and schedules agency meetings;o Participates as needed in special projects;o Oversee and/or manage special projects for Leadership and other departments;o Assists with mailings of thank you letters for donations;o Assists with Wine Taste;o Oversee mailings.OTHER RESPONSIBILITIES: Other duties as assigned.

- Welcomes guests as soon as they arrive with great care and attention- Answer, record, and process all guest calls, messages, requests,questions, or concerns- Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.- Process all check-outs including resolving any late and disputed charges.- Process all payment types such as room charges, cash, cheque, debit, or credit.- Speak with others using clear and professional language; answer telephones using appropriate etiquette.- Develop and maintain positive working relationships with others.- Coordination with F&B dept, Housekeeping dept & Accounts dept.