Customer Care Female Jobs in Ludhiana

As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and maintaining a positive image for our company. Your main responsibilities will include:- **Handling Customer Inquiries**: Respond to customer questions via phone, email, or chat, providing accurate information and support to resolve issues effectively.- **Maintaining Customer Records**: Update and manage customer records in our database to ensure all information is accurate and up-to-date.- **Providing Product Information**: Assist customers with product details, guiding them through features and benefits to help them make informed decisions.- **Resolving Complaints**: Address and resolve customer complaints or concerns in a professional manner, ensuring a swift and effective resolution to maintain customer loyalty.- **Collaborating with Team Members**: Work closely with other team members to improve processes and enhance the overall customer experience.To succeed in this role, you should possess the following skills and expectations:- **Strong Communication Skills**: You should be able to communicate clearly and effectively, both verbally and in writing, to convey information and assist customers.- **Customer-Oriented Attitude**: A genuine passion for helping customers and a desire to provide excellent service is essential.- **Basic Computer Skills**: Familiarity with computer systems and office software is necessary for managing customer information and records.- **Ability to Work Under Pressure**: You should be able to handle multiple tasks efficiently and remain calm during busy situations.- **Positive Attitude**: A friendly, positive demeanor will help you connect with customers and enhance their experience.

As a Visa Counsellor in Ludhiana, you will assist clients in the visa application process, providing clear guidance and support. The role requires a strong understanding of various visa types and immigration policies to help clients fulfill their travel or study objectives.Key Responsibilities:1. **Client Consultations**: Meet with clients to understand their visa needs and assess their eligibility. This involves asking relevant questions and listening carefully to their requirements.2. **Application Guidance**: Provide step-by-step assistance on filling out visa applications, ensuring all information is accurate and complete. You will also help clients gather necessary documents for their submissions.3. **Stay Updated on Policies**: Keep yourself informed about changing immigration laws and visa requirements. This will allow you to provide the most current and accurate advice to clients.4. **Follow-Up Services**: Maintain contact with clients throughout the application process. You will offer updates on the status of their applications and address any issues that may arise.5. **Record Management**: Organize and maintain client files and documentation securely. This ensures that all records are up-to-date and easily accessible.To succeed in this position, you should have a graduate degree and 3-5 years of experience in a similar role. Strong communication skills, attention to detail, and the ability to empathize with clients are essential. You must also be comfortable working in an office environment and collaborate effectively with your team.

We are looking for a dedicated Office Executive to join our team in Kitchlu Nagar. This position requires a motivated individual with good communication skills and a keen eye for detail. The job is full-time and necessitates working from the office. **Key Responsibilities:**- **Administrative Support**: Provide essential administrative assistance, including managing schedules, organizing meetings, and handling correspondence to ensure smooth office operations.- **Document Management**: Maintain and organize files, both physical and digital, ensuring easy access to important documents and efficient record-keeping.- **Customer Interaction**: Greet visitors and respond to inquiries, offering a friendly first impression and ensuring all guests feel welcomed.- **Data Entry**: Accurately enter and update information in databases, which is crucial for maintaining current and reliable records.- **Coordination**: Collaborate with other departments and team members to ensure effective communication and efficient workflow across the organization.**Required Skills and Expectations:**- **Experience**: Candidates should have 1 to 7 years of experience in a similar role, demonstrating familiarity with office processes and procedures. - **Communication Skills**: Excellent verbal and written communication skills are necessary for effective interaction with team members and clients.- **Organizational Skills**: Strong organizational and time management abilities to handle multiple tasks efficiently.- **Technical Proficiency**: Must be comfortable using standard office software, such as MS Office, to create documents and manage data.- **Team Player**: A collaborative mindset with the ability to work well within a team is essential. We encourage candidates who are proactive and ready to contribute positively to our work environment.

We are looking for a dedicated Help Desk Coordinator to join our team in Chandigarh Road. The ideal candidate will play a key role in ensuring smooth communication and support between our technical team and users.**Key Responsibilities:**- **Manage Help Desk Operations:** You will oversee daily help desk tasks, ensuring that all user inquiries and issues are recorded and addressed promptly.- **Provide Technical Support:** Assist users with troubleshooting basic technical problems, helping them resolve issues efficiently and effectively.- **Coordinate User Requests:** You will be responsible for prioritizing and coordinating user requests, ensuring that urgent issues are addressed in a timely manner.- **Maintain Documentation:** Keep accurate records of user interactions, problems, and solutions to improve future support processes.- **Collaborate with Team Members:** Work closely with IT staff and other departments to escalate issues that require advanced technical expertise.**Required Skills and Expectations:**Candidates should have 1 to 3 years of experience in a help desk or customer support role. A completed 12th-grade education is essential. You should possess strong communication skills, both verbal and written, to assist users effectively. Attention to detail is crucial, as is the ability to manage multiple tasks at once. Problem-solving skills and a positive attitude toward assisting others are vital. We seek a female candidate who is ready to work from our office and contribute to a collaborative environment.

Key Responsibilities:Coordinate with sales team, clients, and internal departmentsPrepare and share quotations, proposals, and sales documentsFollow up with customers on inquiries, offers, and ordersMaintain sales records, MIS reports, and customer databasesTrack orders from confirmation to dispatch and deliveryCoordinate with accounts for invoicing, payments, and collectionsSupport sales team in achieving monthly and quarterly targetsHandle customer communication via email, phone, and WhatsAppMaintain CRM / Excel sheets and update lead status regularly Skills & Competencies:Good communication & coordination skillsStrong follow-up and organizational abilityProficiency in MS Excel, Word, Email & CRM systemsAbility to multitask and work under pressureCustomer-focused and detail-oriented Preferred Industry Experience:ManufacturingSolar / Power / ElectricalsFMCG / TradingReal Estate / ProjectsB2B Sales environment Working Details:Working Days: 6 days a weekShift: Day shiftReporting to: Sales Manager / Business Head

Handle customer queries and follow-ups Maintain CRM data and records Coordinate with sales and productionteams Provide updates to customers regardingorders

We are looking for 10 Customer Support Engineer Posts in Delhi, Jawaharnagar(GujaratRefinery) Rajkot, Mysore Banglore Highway, Pune, Ahmedabad, Gurgaon, Punjabi Bagh, Delhi, Punjab Mata Nagar, Ludhiana, work from home with deep knowledge in Communication, Typing, Customer Support and Required Educational Qualification is : 12th Pass, 10th Pass call at 7984748267 or whatsapp me your resume only females

Responsibilities:1. Make outbound calls to potential customers to promote products or services2. Answer incoming calls from customers to address inquiries and resolve issues3. Keep accurate records of customer interactions and transactions4. Follow up with customers to ensure satisfaction and promote retention5. Meet or exceed sales targets and goals6. Maintain a high level of professionalism and customer service at all times7. Collaborate with team members and other departments to ensure overall customer satisfaction

Required female candidate for front desk cum visa counselor. Fresher candidate also can apply.

Arrange meetings of staff with Director /Managing director Serve visitors by greeting, welcoming, and directing them appropriately Take appointments from Managing director for visitors /employees. Notifies company personnels of visitor arrival. Maintains security and telecommunications system Informs visitors by answering or referring inquiries Directs visitors by maintaining employee and department directories. Maintains security by following procedures, monitoring logbook, and issuing visitor badges. Operates telecommunication system by following manufacturers instructions for house phone and console operation. Keeps a safe and clean reception area by complying with procedures, rules, and regulations.

Develop and maintain strong relationships with key customers.Address customer concerns, inquiries, and complaints in a timely and professional manner.Serve as the main point of contact for clients and ensure their needs are met.Identify opportunities for upselling or cross-selling additional products or services.Track customer satisfaction and follow up to ensure issues are resolved.Collect feedback from customers to improve products and services.Collaborate with sales, marketing, and support teams to provide a seamless customer experience.Monitor customer accounts and ensure they are receiving appropriate services.Prepare and present reports on customer relationships, satisfaction, and performance metrics.

Job Purpose:The role bearer has to focus on helping the organization to enable customers, partners andother stakeholders address their needs for proactive query resolution. It entails theresponsibility of providing, setting up customer service quality procedures, standards for theteam and deploy strategies, best practices to achieve it. The role bearer also has to drive ofemployee morale and engagement levels so that the organization is able to provide best inclass service to its customers to increase customer satisfaction, loyalty and retentioncontributing to the larger organizational objectives of the bank.

We are looking for full time worker's

Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff, Customer service Executive, Cabin Crew, Air-ticketing, and Aircraft EngineerResponsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.

Job Openings for 10 Tele Sales Executive Jobs for Freshers in Sahnewal Ludhiana, Punjab, Telecaller, Tele Sales Executive, Sales, CCE, Customer Care Executive, BPO, Domestic BPO, Voice, CSE, Convincing Power, Communication Skills, having Educational qualification of : Higher Secondary, Other Bachelor Degree with Good knowledge in Outbound Sales, Telecaller, Tele Sales Executive, Sales, CCE, Customer Care Executive, BPO, Domestic BPO, Voice, CSE, Convincing Power, Communication Skills etc.,

* Responsible for closing sales deals over the phone and maintaining good customer relationships.* Ask questions to understand customer requirements and close sales* Enter and update customer information in the database* Ability to learn about products and services and describe/explain them to prospects* Outstanding negotiation skills with the ability to resolve issues and address complaints.

Responsibilities Generating and qualifying leads from cold callingManaging, tracking and following up on leads by calling themConducting sales presentations through the phone and E-MailMeeting monthly and quarterly sales goals in accordance with given targetsCreating and updating activity reports

Job Responsibilities:Make outbound calls to potential customers for Solar rooftop systems, inverters, batteries & gensetsHandle inbound inquiries from leads generated via ads, website, walk-ins, or referralsExplain product details, pricing, subsidies (if applicable), AMC & warrantyQualify leads and schedule site visits / sales engineer appointmentsFollow up with prospects and maintain lead statusUpdate daily call reports and CRM/Excel sheetsCoordinate with sales & technical team for closures Key Skills Required:Good communication skills (Hindi / English / Punjabi preferred)Basic knowledge or interest in Solar / Power / Electrical productsConvincing & negotiation skillsAbility to handle objections and close leadsComfortable with calling targets Preferred Candidate:Experience in Solar, Electricals, Power backup, Gensets, Inverters, Real Estate, Insurance or B2B/B2C salesLocal market knowledge is an advantage Working Details:Working Days: 6 daysShift: Day shiftIncentives: Attractive performance-based incentives

Female with exp of sales backend operations. Good exp of tally software, able to interact with customers over call. Candidate will have a strong analytical mindset, excellent communication skills.Industry:- Packaging Role:- Sales OperationsCandidate must be graduate with minimum 2 years working exp in similar role.Budget: - 15000 to 18000/- Location: - Ludhiana Office timing: - 9:00 a.m. to 6: 30 p.m.Salary up to 18000/-

Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff, Customer service Executive, Cabin Crew, Air-ticketing, and Aircraft EngineerResponsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:Mail us at - [Confidential Information]

Were seeking a skilled and friendly Front Office Executive to join our team at LudhianaYou will manage the reception or front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.Your role- Handle the front desk and maintain visitor records.- Manage administrative chores and organizational tasks.- Create a welcoming, professional environment for clients and customers.Your tasks:-- Managing the reception area and ensuring the office is neat and tidy.- Greeting and welcoming clients, customers and visitors courteously and professionally.- Answering phone calls and directing them to the appropriate staff member/department.- Handling incoming and outgoing mail and packages.- Taking care of general everyday tasks like scheduling appointments, organizing files and maintaining office supplies.Required skills and qualifications- Bachelors degree in any field.- Excellent communication and interpersonal skills.- Ability to prioritise tasks and great organizational capabilities.- Competency in managing time and solving everyday problems.- Customer-oriented mindset with a passion for providing exceptional service.- Fluency in English, Hindi, and at least one other regional language.Preferred skills and qualifications- 12 years of experience in a similar job or other customer-facing roles.- Proficiency in using computers and other office equipment.- Willingness to work in a fast-paced environment with multitasking ability.- Basic knowledge of Microsoft Office (MS Word and MS Excel).

We are looking for a dedicated Back Office Executive to join our team in Kitchlu Nagar. The ideal candidate should have 1 to 6 years of experience and will be responsible for ensuring smooth and efficient operational support.**Key Responsibilities:**- **Data Management:** Manage and update databases accurately to ensure information is current and easily accessible.- **Documentation:** Prepare and maintain important documents and reports, ensuring that they are organized and filed properly.- **Communication:** Act as a liaison between different departments to ensure transparency and promote efficient workflow.- **Customer Support:** Handle customer inquiries and support requests, providing timely solutions and maintaining a positive customer experience.- **Inventory Management:** Assist in tracking inventory levels, placing orders when supplies run low, and ensuring that the office is adequately stocked.**Required Skills and Expectations:**Candidates should possess strong organizational skills and attention to detail to ensure tasks are completed accurately. Effective communication skills, both verbal and written, are essential for collaborating with team members and addressing customer needs. Proficiency in basic computer applications, including Excel and Word, is required to manage data and documentation efficiently. The role requires a proactive and reliable individual who can work independently as well as part of a team, demonstrating a strong commitment to completing assignments on time. Flexibility in handling various tasks and the ability to adapt to a fast-paced environment are also key expectations for this position.

Key Responsibilities:The role entails deepening relationships with Rural Banking accounts and ensuring best in- class service to the customers.liabilities business in Rural markets through lead generations and account opening as per needs of customer.customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.Data entry of application forms, creation of customer IDs, accounts, etc.File / document checking including KYC checking, application forms and loan document verification.Handling cash and clearing transactions.Role Proficiencies:Graduation: Bachelors in Engineering / Technology / Maths / Commerce / Arts / Science / Biology / Business / Computers / Management.0 to 10 years of relevant experience in Banking or allied Business.Enable teams to drive growth targets by providing necessary support.Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements.Attract and retain best-in-class talent for key roles in their reporting structure.