Array ( [0] => customer-service-associate [1] => west-bengal ) 200+ Customer Service Associate Jobs in West Bengal,Customer Service Associate Job Vacancies in West Bengal
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Customer Service Associate Job Vacancies in West Bengal

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Airport Customer Service Associate Fresher

Go Star Aviation

  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities
As an Airport Customer Service Associate in Kolkata, you will play a vital role in ensuring a pleasant experience for travelers at the airport. You will assist passengers with check-in, baggage handling, and provide information about flights and services.Key Responsibilities:- **Check-in Assistance:** Help passengers check in for their flights, ensuring they have all necessary documents ready and guiding them through the process smoothly.- **Baggage Handling:** Manage the baggage claim process, assisting passengers in locating their luggage and answering any questions they may have about lost items.- **Flight Information:** Provide accurate and timely information regarding flight schedules, delays, and other important updates to help travelers plan their journeys effectively.- **Customer Support:** Address passenger inquiries and concerns with patience, empathy, and professionalism, delivering outstanding service at all times.- **Collaboration with Team:** Work closely with fellow service associates and other airport staff to ensure efficient operation and excellent customer service.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education and have excellent communication skills in both English and Hindi. A friendly and approachable demeanor is essential, as you will be interacting with diverse travelers. Basic computer skills are important for managing check-in systems. You should be organized, attentive to detail, and able to work in a fast-paced environment. A positive attitude and the ability to handle challenging situations with grace are highly valued in this role.
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Freshers For Airport Customer Service Associate - Medinipur

Flyhie Aviation

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Medinipur
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are seeking an Airport Customer Service Associate to join our team in Medinipur, India. This role is ideal for individuals who are passionate about providing excellent service to travelers and ensuring a smooth airport experience.As an Airport Customer Service Associate, your main responsibility will be to assist passengers with various needs at the airport. You will check in baggage, provide flight information, and help passengers with their queries. You will maintain a friendly and welcoming attitude, helping to create a positive atmosphere for travelers. Additionally, you will manage customer complaints professionally and offer solutions, ensuring that all customers feel valued and heard. You will also coordinate with other airport staff to ensure that operations run smoothly, especially during peak travel times. Your role may involve using computer systems for managing bookings and checking in passengers, so being comfortable with technology is essential.To be successful in this position, you should possess strong communication and interpersonal skills. A good understanding of customer service principles is essential, even if you are just starting your career. Being able to work in a fast-paced environment is important, as is the ability to remain calm under pressure. Flexibility in working hours is also required since airports operate on various schedules. Your dedication to providing excellent service will help enhance the overall travel experience for passengers.
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Airport Customer Service Associate (Freshers) Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will be the first point of contact for travelers, ensuring they have a pleasant and smooth experience at the airport. Your role is crucial in providing high-quality customer service and support. **Key Responsibilities:**- **Welcome Travelers:** Greet passengers with a friendly smile and assist them with their queries, creating a welcoming atmosphere.- **Check-In Assistance:** Help passengers with the check-in process, ensuring they understand the procedures and have their boarding passes ready.- **Flight Information:** Provide up-to-date information about flight schedules, delays, and boarding gates, keeping passengers informed and at ease.- **Baggage Handling Support:** Assist travelers with their baggage concerns and coordinate with relevant departments for lost or damaged luggage.- **Resolve Issues:** Address customer complaints and concerns promptly, ensuring that issues are handled efficiently and are resolved satisfactorily.- **Maintain Cleanliness:** Ensure that the customer service area is clean and organized, presenting a professional image to the passengers.**Required Skills and Expectations:**You should have good communication skills to interact effectively with travelers and team members. A positive attitude and patience are essential for handling customer inquiries and complaints. Basic computer skills are necessary for handling check-in systems. Being a team player will help in working seamlessly with colleagues in a busy airport environment. Additionally, a customer-centric mindset is crucial for providing excellent service to all travelers.
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Walk-in Interview For Kolkata Airport Ground Staff

Joom Vista Hospitality Pvt Ltd

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Kolkata
Communication Customer Care Associate Problem Solving GOOD PERSONALITY
URGENT HIRING ALERT KOLKATA AIRPORT GROUND STAFF Position: Ground StaffEligibility: Both Male & Female Candidates Can Apply Qualification: Graduation Age Limit: 18-25 Years Salary & Benefits:* Salary: 20,000+ per month* PF & ESI Benefits Interview Mode: Walk-in Interview Interview Starts: Monday, 7th July Requirements:* Valid Passport is Mandatory* No Visible Tattoos Grow Your Career in the Aviation Industry!Dont miss this opportunity to begin your career as a Kolkata Airport Ground Staff. Attend the walk-in interview and take the first step toward a rewarding future.Shortlisted candidates will be contacted by the HR team for the next steps.
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Looking For Customer Associate

Globiva pvt ltd

  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Kolkata
Customer Relationship Customer Support Voice Process Customer Service Customer Care
Solve the Customer quires and give the solution through the call.Company - Globiva pvtHS / Graduate / Male / Female all eligible1 Yr Experience required on PaperSalary - 19000inhand - 15000 Attendance bonus -2000Incentive upto - 30000Job location - Kolkata Sector 5
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Freshers & Experience || Full Time || Customer Service Associate

Right Manpower & Placement

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Siliguri
Chat Support BPO Customer Care Cons
We are seeking a motivated and friendly Customer Care Associate to join our team in Siliguri. This position is ideal for recent graduates or individuals with limited experience looking to grow in a customer service role.As a Customer Care Associate, you will be the first point of contact for our customers, providing them with assistance and support. Your positive attitude and effective communication skills will help ensure excellent service and customer satisfaction.Key Responsibilities:- **Respond to Customer Inquiries:** Address customer questions and concerns via phone, email, or in-person, ensuring clear and helpful responses.- **Provide Product Information:** Educate customers about our products and services, helping them make informed choices that meet their needs.- **Resolve Issues:** Assist in troubleshooting and resolving customer complaints or issues efficiently, aiming for first-call resolution.- **Maintain Records:** Accurately document customer interactions and feedback in our system to help improve our services and products.- **Collaborate with Team:** Work closely with team members and other departments to ensure a seamless customer experience and resolve any complex issues.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills. The ability to remain calm under pressure and handle difficult situations with empathy is essential. A customer-focused mindset and a willingness to learn are crucial for success in this role. Candidates should be comfortable working in an office environment and have a graduate degree, with no prior experience required. Being a team player and adapting to a fast-paced work environment is necessary.
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Fresher hiring for Airport Customer Service Associate

Fly Careers

  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are seeking a friendly and customer-focused Airport Customer Service Associate to join our team in Kolkata. This entry-level position requires strong communication skills and a passion for helping travelers.Key Responsibilities:1. **Assisting Passengers**: Greet passengers and help them with check-in processes, providing information about flight schedules and gate numbers.2. **Handling Inquiries**: Respond to customer questions about services, policies, and airport facilities in a clear and courteous manner.3. **Managing Complaints**: Address and resolve passenger issues or complaints, ensuring a positive travel experience.4. **Luggage Service**: Assist with luggage handling, ensuring it is processed timely and accurately for flights.5. **Collaboration**: Work closely with airline staff and other departments to ensure smooth operations and efficient service delivery.Required Skills and Expectations:Candidates should possess strong interpersonal skills and a positive attitude. Excellent communication skills in English and Hindi are essential for interacting effectively with diverse passengers. The ability to remain calm under pressure and solve problems quickly is crucial. Computer literacy is required for using check-in systems and managing passenger information. A high school diploma (10th pass) is necessary, and this role is suitable for those with minimal to no prior experience. Flexibility to work various shifts, including weekends and holidays, is expected to meet the needs of airport operations.
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Interview For Customer Service Associate || 12th Pass - Freshers

Aerodrome

  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Listening Skills Problem-solving Teamwork Time Management Customer Service Computer Skills Customer Guidance Customer Relationship BPO Operations
We are looking for a motivated and friendly Customer Service Associate to join our team in Kolkata. This entry-level position is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service.Key Responsibilities:1. **Customer Support**: Assist customers by answering their queries via phone, email, or chat. You will be the first point of contact, so a helpful attitude is crucial.2. **Issue Resolution**: Identify customer issues and provide appropriate solutions. You will need to listen carefully and resolve problems effectively to ensure customer satisfaction.3. **Product Knowledge**: Learn about the products and services offered. Understanding what we provide will help you answer questions and guide customers.4. **Feedback Collection**: Gather feedback from customers and share it with the team. This information helps us improve our services and enhance the customer experience.5. **Team Collaboration**: Work closely with your colleagues to ensure a smooth operation. Good communication and teamwork skills are essential for success in this role.Required Skills and Expectations:Candidates must be good communicators with a positive attitude and patience when dealing with customers. A basic understanding of computers and the ability to learn quickly are important. You should also be willing to work full time in the office environment and adapt to the fast-paced nature of our customer service operations.
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Jobs by Related Category

Freshers & Experience || Full Time || Airport Passenger Service Associate

Anant Airways

  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills Airport Operation Ground Handling Airport Cargo
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.Key Responsibilities:- **Customer Interaction:** Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.- **Information Assistance:** Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.- **Problem Solving:** Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.- **Safety Compliance:** Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.- **Team Collaboration:** Work closely with team members and other airport staff to ensure seamless operations and high-quality service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. A friendly attitude and a willingness to assist others are essential. Successful candidates will be detail-oriented, able to think on their feet, and demonstrate problem-solving abilities. Previous experience in customer service is an advantage, but not mandatory, as we will provide training. Applicants should be flexible with working hours, including early mornings, weekends, and holidays. A strong commitment to providing exceptional service is crucial for success in this role.
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Hiring For B.A Freshers - Business Development Associate

Tutopia Pvt Ltd.

  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Topsia Kolkata
Customer Care Inside Sales B2B Sales Lead Generation Confidence Problem Solving Convincing Power
Job Description: 1. Meeting with parents and students (online or in-person) to explain educational products, learning methodologies, and curriculum benefits.2.Consistently meeting or exceeding weekly, monthly, and quarterly revenue and enrollment targets.3.Identifying new prospective clients through research and outreach, and converting leads into paid enrollments.4. Building strong relationships with students, parents, and academic institutions to ensure retention.5.Maintaining detailed records of interactions, follow-ups, and sales progress using CRM tools.Education: Bachelor's degree in any discipline. A keen interest in the education sector and a passion for mentoring students.Compensation: Typically involves a fixed salary + attractive performance-based incentives.
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Hiring For 10th Pass Freshers - Customer Service Associate

Pemlix Technology Solutions Pvt Ltd

  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Taratala Kolkata
Customer Care Cons Customer Guidance Customer Relationship International BPO Domestic BPO Non Voice Process BPO Non Voice BPO
Job Opening: Non-Voice Robo Process Executive (International Process)Location: [Kolkata/Taratala Webel IT Park Near Jinjira Bazaar]Shift Timing: 1:00 PM 10:00 PM (Fixed Shift)(Drop will be provided to only Girls)Working Days: Monday to SaturdayWeekly Off: Sunday (Fixed)Job Description:We are hiring Non-Voice Robo Process Executives for our international outbound call center. This is a system-based role no calling or voice communication involved. Candidates should be able to understand basic English and follow process instructions accurately.Eligibility Criteria:Minimum Qualification: Class 10 (Matriculation)Age Limit: 18 35 yearsCommunication: Should understand English (reading & comprehension)Experience: Freshers are welcomeKey Responsibilities:Manage automated outbound processes efficientlyMonitor and report system performanceComplete assigned tasks with accuracy and timelinessFollow company SOPs and maintain process qualitySkills Required:Basic computer knowledgeAverage communication skillsAttention to detail and disciplineAbility to follow instructions carefullySalary & Benefits:Fixed Salary (no sales target pressure)Paid Training Provided by CompanyPerformance BonusReferral Incentive ProgramSupportive and growth-oriented work environment
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Interview For Customer Service Associate || 10th Pass - Freshers

Pemlix Technology Solutions

  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Kolkata
International BPO Non Voice Process BPO Customer Guidance
We're Hiring: Customer Service Representative (Outbound UK Process)Location: Behala Taratala, Kolkata (WFO Only) Shift Time: 1 PM 10 PM (Fixed Timing)Work Days: Monday to Saturday (6 Days a Week)Freshers Welcome!About Us Pemlix Technology Solutions Pvt Ltd.At Pemlix, we're all about delivering smart, scalable IT & BPO solutions for businesses across the globe. From lead generation to back office support, we keep things moving and clients happy. Our growing team is now on the lookout for energetic, talkative, and driven individuals to join our outbound UK process.What You'll Be Doing ?Make outbound calls to UK-based customers (no night shifts!)Share information about our services and offersGenerate leads, follow up, and keep conversations engagingMaintain accurate call records and customer infoBe the voice that makes a difference helpful, polite, and professionalWhat Were Looking For:Great communication skills (English fluency is a big plus!)Confidence on calls and a positive attitudeAbility to handle rejections without losing your coolBasic computer skillsFreshers encouraged to apply training will be providedExperienced candidates must have valid document proof (ID, experience letter, etc.)Why Join Us?Fixed day shift: 1 PM 10 PM (UK timing, but no late nights!)Sundays OFF Friendly team, supportive work cultureLearn the ropes of the BPO industry and grow your careerAttractive salary + incentives for performance + PF & ESI Drop facilities available for females employeesContact us - 9073150150
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Customer Service Associate Jobs For Freshers - Kolkata

SF SERVICES PVT.LTD

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Kolkata
Good Communication Skills Financial Knowledge The Ability to Navigate Various Banking System
A customer Service Associate(CSA) or Customer Service Officer (CSO) in a bank acts as the primary link between customers and the financial institution,balancing operational tasks with customer service.Candidates are responsible for accurately processing transactions, opening accounts and addressing customer queries to ensure high satisfaction.
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Urgent Requirement For Customer Service Associate

ProlificHr

  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Kolkata
Domestic BPO BPO Customer Guidance Customer Care Cons BPO Operations
### **Job Title: Customer Support Executive (Call Centre)****Location:** Kolkata**Job Type:** Full-Time#### **Job Responsibilities:*** Handle inbound and outbound customer calls professionally.* Resolve customer queries in a timely and efficient manner.* Maintain accurate records of customer interactions in the system.* Follow company guidelines and maintain call quality standards.#### **Eligibility Criteria:*** Minimum Qualification: 12th Pass / Graduate.* **Freshers cannot apply.*** **Minimum 3 months of BPO experience is mandatory.*** **Intermediate level of English communication is required.*** Basic computer knowledge is essential.#### **Job Details:*** Day Shift only.* Sunday Fixed Off + Selective Government Holidays.* No Sales / No Targets.* KPI-based Incentives.* Immediate Joiners Preferred.#### **Salary:*** As per industry standards (Based on experience and interview performance). Interested candidates can call or WhatsApp: **6291197911**
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Customer Associate Fresher (Female)

Reliance Retail

  • 0 - 6 yrs
  • 0.9 Lac/Yr
  • Kolkata
Microsoft Excel Voice Process Customer Service
As a Customer Associate, you will play a vital role in ensuring customer satisfaction and providing support through various channels. This is a full-time work-from-home position based in Kolkata, and we welcome candidates with 0 to 6 years of experience. **Key Responsibilities:**- **Assist Customers:** Provide timely and helpful responses to customer inquiries through phone, email, or chat. Your role is crucial in addressing customer needs and ensuring they have a positive experience.- **Resolve Issues:** Identify and troubleshoot customer problems effectively. You will be responsible for finding solutions that meet customer expectations and resolve their concerns.- **Maintain Records:** Keep detailed and accurate records of customer interactions and transactions. This helps in tracking issues and improving service quality.- **Feedback Collection:** Gather customer feedback about products and services. This information is valuable for the improvement and development of offerings.- **Team Collaboration:** Work closely with other team members to ensure customer needs are met. Effective communication with colleagues enhances overall service quality.**Required Skills and Expectations:**The ideal candidate should be a female with a minimum educational qualification of 10th pass. You should possess excellent communication skills for clear interactions with customers. A friendly and patient attitude is essential for dealing with various customer personalities. Basic computer skills and familiarity with online communication tools are necessary. We expect you to be proactive in learning about our products and services to serve customers more effectively. Time management and organizational skills are also important, as you will be handling multiple inquiries at once.
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Delivery Associate (1-2 Years)

SI Enterprise

  • 1 - 2 yrs
  • South Kolkata
Teamwork Supply Chain Customer Service Logistics Management
We are looking for Delivery Associate who is responsible for day to day delivery to Retailer's
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Customer Service Associate Jobs For Freshers - Kolkata

NSB BPO Solutions Private Limited

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Kolkata
BPO Operations Domestic BPO Customer Relationship
Customer care executive.
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Hiring For 12th Pass Freshers - Business Development Associate

Smart Value Products and Services Limited

  • 0 - 3 yrs
  • Bardhaman
Marketing Lead Generation Customer Care B2B Sales Convincing Power Marketing Communication Inside Sales Sales Business Development Negotiation Skills Problem Solving Strategic Communication Sales Relationship Confidence
We are a well-established direct selling organization with 25 years of industry experience, committed to growth, innovation, and long-term success. Our company offers a wide range of high-quality products and a supportive environment for personal and professional development.Role & Responsibilities:Promote and sell company products through direct selling channelsBuild and maintain strong customer relationshipsExpand business through networking and referralsParticipate in training programs and team meetingsWork towards individual and team sales targetsEligibility:Open to freshers and experienced candidatesGood communication and interpersonal skillsSelf-motivated with a positive attitudeWillingness to learn and grow in a team environmentWhat We Offer:Attractive income and incentive opportunitiesComprehensive training and mentorshipFlexible working optionsLong-term career growth in a stable organizationWhatsapp - 9832236014
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Face-to-Face For Customer Service Associate Jobs (Freshers)

Cloud Vista Services

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Kolkata
Customer Care Cons BPO Operations Domestic BPO BPO MS Excel Inbound Calls Outbound Calls
Key Responsibilities:1. Handle inbound and outbound calls: You will be responsible for answering customer inquiries and resolving issues over the phone.2. Provide excellent customer service: Ensure that customers are satisfied with the resolution provided and maintain a positive interaction throughout the call.3. Document customer interactions: Record relevant information about each customer interaction accurately for future reference.4. Assist customers with product inquiries: Help customers with any questions they may have regarding the company's products or services.5. Collaborate with other team members: Work closely with your team to ensure a seamless customer experience and resolve any escalated issues efficiently.Required Skills and Expectations:- Strong communication skills: You should have excellent verbal communication skills and be able to convey information effectively.- Good problem-solving abilities: Ability to think on your feet and come up with solutions to customer issues promptly.- Basic computer skills: Proficiency in MS Excel and the ability to navigate through different software systems.- Patience and empathy: Display patience and empathy towards customers, even in challenging situations.- Ability to work in a fast-paced environment: Be able to multitask and handle a high volume of calls efficiently.
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Fresher hiring for Customer Service Associate

Vibrant Infocom Pvt Ltd

  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Salt Lake Kolkata
Customer Guidance Customer Care
Job Openings for 10 Customer Service Associate Jobs for Freshers in Salt Lake, Kolkata having Educational qualification of : 12th Pass with Good knowledge in Customer Care, Customer Guidance etc.
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Hiring Freshers || Customer Care Executive

Cloud Vista Services

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Kolkata
Customer Support Customer Care Associate Domestic BPO MS-excel
Domestic BPOWe are hiring for B2B E-commerce Process.1. Assesses customers issues & takes appropriate actions to ensure the customers needs are satisfied.2. Be proactive & take initiatives to explore & learn about the product that we offer.3.Understand standard operation procedures and delivers services that is according to the quality standards set by the company.Good communication skill of Telegu, hindi & EnglishMust have knowledge of Excel and word.9:00 am to 6:00 pm10:00am to 7:00pmExperience: 6 month (Fresher's also welcome )Fixed ShiftFixed week offGood working environmentPlease contact :- 7605083318
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Face-to-Face For Airport Customer Service Associate Jobs (Freshers)

Aerodrome

  • Fresher
  • 3.8 Lac/Yr
  • Kolkata
Customer Care Associate Communication Computer Customer Relationship Passenger Handling
deal with passenger flight queries. verify travel documents and provide boarding passes. weigh luggage and collect any excess weight charges. take care of children travelling alone, VIPs and people who need assistance.* Listen to customers' questions and concerns and provide answers or responses.* Provide information about products and services.* Take orders, calculate charges, and process billing or payments.* Review customer accounts and make changes, if necessary.* Handle returns or complaints.if you have any queries, you can contact this number + 91 9330374107
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Airport Customer Service Associate Jobs For 12th Pass Freshers

Aerodrome

  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will be responsible for providing excellent customer service to passengers at the airport. Your key responsibilities will include assisting passengers with flight information, ticketing, and check-in processes. You will also handle inquiries, complaints, and requests in a professional and friendly manner.To excel in this role, you must possess good communication skills and be able to work efficiently in a fast-paced environment. A high school diploma or equivalent is required, and previous customer service experience is preferred but not mandatory. You should be familiar with airport operations and have a polite and helpful attitude towards customers.As an Airport Customer Service Associate, you will be the first point of contact for passengers, so it is crucial to be punctual, well-groomed, and have a positive attitude. You should also be able to work well in a team and follow company policies and procedures to ensure a smooth experience for all passengers.
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Hiring For 12th Pass Freshers - Airport Customer Service Associate

Aerodrome

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Kolkata
Airline Customer Service Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling
We have vacant of 40 Airport Customer Service Associate Jobs in Kolkata for Freshers Educational Qualification : 12th Pass, 10th Pass, Other Bachelor Degree Skill Airline Customer Service, Customer Relationship, Airport Ticketing, Airline Operations, Airport Operation, Passenger Handling etc.
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Customer Service Associate

Pemlix Technology Solutions

  • 0 - 1 yrs
  • Taratala Kolkata
Understands English International BPO Customer Care Cons Good Communication Skills Customer Guidance BPO Non Voice Non Voice Process BPO Operations
Hiring for International UK Process,English Communication is Mandatory.Freshers and Experienced Candidates required,Full time shiftWork from Office only,Fixed Day shiftGood salary package with incentives.
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Hiring Freshers || Airport Passenger Service Associate

Go Star Aviation

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We are seeking an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. In this role, you will assist travelers, ensuring they have a smooth and enjoyable experience at the airport.Key Responsibilities:1. **Customer Service:** Greet passengers warmly and assist them with their inquiries, complaints, or travel arrangements. Your friendly approach will help create a welcoming atmosphere.2. **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and handling baggage. This involves ensuring that all necessary procedures are followed for a hassle-free experience.3. **Information Provider:** Provide accurate flight information, including arrivals and departures, gate changes, and delays. Keeping travelers updated will help reduce confusion and anxiety.4. **Problem Resolution:** Address any issues or emergencies by communicating effectively with passengers and airport staff. Your ability to think quickly will help resolve situations calmly and efficiently.5. **Adherence to Policies:** Ensure that all airport and safety protocols are followed during your interactions with passengers, contributing to a secure environment.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. A positive attitude, excellent communication skills, and the ability to work in a fast-paced environment are essential. Prior experience is not necessary, making this a great opportunity for fresh graduates eager to start their careers in the aviation industry. Flexibility in working hours is also expected, as airport operations can vary.
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Hiring Fresher / Airport Customer Service Associate / 12th Pass

Go Star Aviation

  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Customer Relationship Communication Computer Airline Customer Service Passenger Handling
As an Airport Customer Service Associate in Kolkata, you will play an essential role in ensuring travelers have a pleasant journey. You will assist passengers by answering questions, providing information, and managing flight details efficiently.Key Responsibilities:- **Passenger Assistance**: Greet travelers warmly, assist with check-in processes, and offer help with baggage and special requests, ensuring a positive airport experience.- **Flight Information**: Provide up-to-date information about flight schedules, delays, and gate changes. You will keep passengers informed and help them navigate the airport smoothly.- **Handling Queries**: Address passenger inquiries related to tickets, travel policies, and services in a courteous manner. You will listen to concerns and resolve issues efficiently to maintain satisfaction.- **Collaboration**: Work closely with various airport departments, such as security and boarding teams, to ensure seamless service delivery and effective communication.Required Skills and Expectations:Candidates should be freshers with a minimum educational qualification of 12th pass. Strong communication skills in both English and local languages are essential for assisting diverse passengers. You should be customer-focused, empathetic, and able to work in a fast-paced environment. Flexibility to work various shifts, including weekends and holidays, is crucial for this role. A positive attitude and the ability to handle stressful situations calmly will make you successful as an Airport Customer Service Associate.
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Hiring Freshers || Airport Customer Service Associate

Flyhie Aviation

  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Howrah
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are looking for an Airport Customer Service Associate in Howrah, India. This entry-level position is perfect for candidates who are friendly, dedicated, and enjoy helping others. If you love working in a busy environment and are eager to learn, we invite you to apply.Key responsibilities include:1. Assisting Passengers: Welcome travelers at the airport and help them with inquiries about flights, baggage, and services offered. Provide clear information to ensure a pleasant experience.2. Managing Check-Ins: Help passengers check in for their flights, ensuring that all necessary documents are prepared and luggage is correctly tagged.3. Handling Complaints: Address any issues or complaints from passengers professionally and calmly, working to find solutions that meet their needs.4. Providing Safety Information: Share important safety and travel information with passengers to ensure they understand the procedures and regulations at the airport.5. Collaborating with Team Members: Work closely with other staff to ensure smooth operations and communicate any concerns or suggestions for improvement.To succeed in this role, candidates should have strong communication skills, be able to work well under pressure, and have a positive attitude. Being a team player and having basic computer skills is essential. A willingness to learn and adapt in a dynamic environment is crucial for this position.
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Airport Customer Service Associate Jobs For Freshers - Alipurduar

Flyhie Aviation

  • Fresher
  • 7.5 Lac/Yr
  • Alipurduar
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are looking for a dedicated Airport Customer Service Associate to join our team in Alipurduar. This role is perfect for freshers who have completed their 10th grade and are eager to start a career in the travel and hospitality industry.Key Responsibilities:1. **Customer Assistance**: Provide guidance and support to passengers, helping them with check-in processes, boarding, and any inquiries they may have about flights or airport facilities.2. **Problem Resolution**: Address customer complaints and issues professionally and efficiently, ensuring that passengers feel valued and supported throughout their journey.3. **Information Provision**: Offer accurate information regarding flight schedules, airport services, and other relevant details to enhance the passenger experience.4. **Collaboration**: Work closely with other airport staff and departments to ensure smooth operations and assist in resolving any operational challenges.5. **Safety Compliance**: Follow all safety and security protocols to ensure the well-being of passengers and staff at all times.Required Skills and Expectations:Candidates should possess strong communication skills, allowing them to interact effectively with a diverse range of passengers. A positive attitude and a friendly demeanor are essential to provide excellent customer service. Basic computer skills are important for handling check-in systems and accessing flight information. Being a proactive team player, who can work under pressure in a fast-paced environment, will greatly contribute to the success of our airport operations.
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Hiring For 12th Pass Freshers - Customer Service Associate

Flyhie Aviation

  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Personality Development Customer Service
We are looking for a Customer Service Associate to join our team in Kolkata. As a Customer Service Associate, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Engage with customers through various channels, answering questions and addressing concerns effectively and politely.- **Provide Product Information:** Understand and explain product features and services to customers, helping them make informed decisions.- **Resolve Complaints:** Handle customer complaints professionally, finding solutions that satisfy customers while adhering to company policies.- **Maintain Records:** Keep accurate records of customer interactions and transactions to assist in future communications and service enhancements.- **Collaborate with Team Members:** Work closely with colleagues and supervisors to enhance service delivery and share customer feedback.**Required Skills and Expectations:**- **Communication Skills:** You should have excellent verbal and written communication skills to interact effectively with customers and understand their needs.- **Problem-Solving Abilities:** Being able to think quickly and find solutions to customer issues is essential for this role.- **Positive Attitude:** A friendly and helpful demeanor is important to create a welcoming atmosphere for customers.- **Team Player:** You must be willing to cooperate and collaborate with your team to achieve service goals.- **Adaptability:** The ability to adjust to new situations and challenges while maintaining a focus on customer satisfaction is key in this fast-paced environment.
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Hiring Fresher / Customer Service Associate / 12th Pass

Vibrant Infocom Pvt Ltd

  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Salt Lake Kolkata
Customer Guidance Customer Care
We have vacant of 10 Customer Care Associate Jobs in Salt Lake, Kolkata for Freshers Educational Qualification : 12th Pass Skill Customer Care , Customer Guidance etc.
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Airport Customer Service Associate - Full Time - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Bagdogra Darjeeling
Ground Staff Activities Airport Customer Service
We are seeking an enthusiastic Airport Customer Service Associate in Bagdogra to help ensure a positive experience for our travelers. This role is ideal for recent high school graduates or those with minimal experience who are eager to start their career in the aviation industry.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers as they arrive at the airport, creating a friendly atmosphere.- **Providing Information:** Assist passengers by answering questions about flights, airport services, and directions within the terminal.- **Check-in Assistance:** Help passengers with the check-in process, including printing boarding passes and tagging luggage.- **Handling Complaints:** Address customer concerns in a professional manner, offering solutions to enhance their travel experience.- **Coordinating with Other Teams:** Work closely with airline staff and security teams to ensure smooth operations and safety.**Required Skills and Expectations:**- Good Communication Skills: You should be able to communicate clearly and effectively with passengers and team members.- Customer Service Orientation: A friendly attitude and willingness to help others is essential for success in this role.- Problem-Solving Abilities: You need to think on your feet and find quick solutions to passenger issues.- Basic Computer Skills: Familiarity with computers and the ability to use standard office software is necessary for check-in and information tasks.- Team Player: Collaborate with colleagues and maintain a positive work environment focused on customer satisfaction. This position is a full-time role working from the office, providing a great opportunity for those looking to enter the world of aviation and customer service.
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Airport Customer Service Associate Jobs For 12th Pass Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Passenger Handling Airline Customer Service Airport Ticketing
We are seeking a friendly and motivated Airport Customer Service Associate in Kolkata, India. This entry-level role is perfect for individuals eager to start their careers in the aviation industry.As an Airport Customer Service Associate, your primary responsibilities will include:- Greeting passengers: You will welcome travelers at the airport, ensuring they feel comfortable and informed.- Assisting with check-in: Help passengers with the check-in process, ensuring they have all necessary documents and assisting with baggage.- Providing information: Offer accurate information about flight schedules, boarding gates, and airport services to help passengers navigate the airport smoothly.- Handling inquiries: Respond promptly to passenger questions and concerns, providing solutions and support to enhance their travel experience.- Supporting in emergencies: Stay alert and assist during any emergency situations, ensuring passenger safety and following protocols.To be successful in this role, candidates should possess strong communication and interpersonal skills, enabling them to interact positively with diverse passengers. A friendly and approachable demeanor is essential, as well as the ability to work in a fast-paced environment. Attention to detail and problem-solving skills are important for addressing passenger needs effectively. Candidates should have at least a 12th-grade education and be comfortable working full-time in an office setting at the airport. Previous experience is not necessary but is a plus.
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Face-to-Face For Airport Customer Service Associate Jobs (Freshers)

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will help travelers with their needs at the airport. This full-time position is perfect for those looking to start their career in customer service.Key Responsibilities:1. **Assist Passengers**: Greet and support travelers throughout their journey, addressing inquiries about flights, baggage, and airport facilities to ensure a smooth experience.2. **Check-in Process**: Help passengers with the check-in process, including issuing boarding passes and checking baggage, while maintaining a friendly and efficient environment.3. **Problem Resolution**: Handle customer complaints or issues promptly and professionally, ensuring satisfaction and a positive travel experience.4. **Information Dissemination**: Provide accurate information about flight schedules, gate changes, and other important updates, ensuring passengers are well-informed throughout their time at the airport.5. **Collaboration with Team**: Work closely with other airport staff, including security and airline personnel, to ensure efficient operations and high-quality service.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication skills, both verbal and written. A friendly and helpful attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills and a willingness to learn about airport operations are important. Being a team player is crucial, as you will work closely with others to create a positive experience for all travelers.FOR ANY QUERIES CONTACT - 8149091914
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Hiring For 10th Pass Freshers - Customer Service Associate

Fly Careers

  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
International BPO Customer Care Cons Customer Guidance Customer Relationship BPO Operations Domestic BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are seeking a Customer Service Associate to join our team in Kolkata. This is an excellent opportunity for individuals with little to no experience who are eager to learn and grow in a customer-focused environment.Key Responsibilities:1. **Customer Interaction**: Engage with customers via phone, email, or chat to address their inquiries and resolve issues. You will be the first point of contact, making a positive impression essential.2. **Order Management**: Assist customers with placing orders, tracking shipments, and handling returns. You will ensure that all transactions are accurate and timely.3. **Problem Solving**: Identify customer issues and provide appropriate solutions. This requires patience, empathy, and effective communication skills to ensure customer satisfaction.4. **Record Keeping**: Maintain accurate records of customer interactions and transactions. This will help in analyzing customer needs and trends for future improvements.5. **Collaborate with Team**: Work closely with colleagues and other departments to enhance the customer experience. Teamwork is crucial for resolving complex customer inquiries efficiently.To be successful in this role, you should possess strong verbal and written communication skills, a positive attitude, and a willingness to learn. Being organized and detail-oriented will help you manage customer requests effectively. A basic understanding of computers and technology is also important, as you will be using various tools to assist customers.
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Openings For Airport Customer Service Associate || Freshers & Experienced

Fly Careers

  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Airline Customer Service Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling
We are looking for an enthusiastic Airport Customer Service Associate to join our team in Kolkata. In this role, you will assist passengers at the airport, ensuring they have a smooth and pleasant travel experience.Key Responsibilities:1. **Passenger Assistance**: Greet and help passengers with check-in procedures, baggage handling, and boarding information. Your friendly attitude will make their travel experience enjoyable.2. **Problem Solving**: Address any questions or concerns that passengers may have, providing solutions and information quickly and accurately.3. **Communication**: Keep passengers informed about flight schedules, changes, and delays. Effective communication is essential to ensure they feel supported.4. **Team Collaboration**: Work closely with other airport staff and departments to coordinate services and resolve issues. Teamwork is key in a busy airport environment.5. **Safety and Security Compliance**: Follow all safety and security protocols to ensure passengers and staff are safe at all times.Required Skills and Expectations:You should have a minimum education level of 10th pass and a desire to learn on the job, as no prior experience is needed. Strong communication skills in English and local languages are essential. You should be customer-focused, with a positive attitude and the ability to handle stressful situations calmly. A flexible working schedule is required, as you may need to work shifts, including weekends and holidays. If you enjoy helping others and working in a dynamic environment, we encourage you to apply.
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Hiring Freshers || Boarding Pass Executive

Fly Careers

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking
We are looking for a Boarding Pass Executive to join our team in Kolkata. This is an entry-level position suitable for candidates with up to one year of experience. You will play a vital role in ensuring passengers receive their boarding passes efficiently and accurately.Key Responsibilities:- **Issuing Boarding Passes**: You will assist passengers in obtaining their boarding passes, ensuring all information is correctly printed and up to date.- **Customer Service**: You will greet and assist travelers, addressing their queries and providing information to ensure a smooth boarding process.- **Data Entry**: You will accurately enter passenger data into the system, helping maintain organized records and ensuring quick access to information.- **Collaboration**: You will work closely with other team members and departments to coordinate boarding procedures and respond to issues as they arise.Required Skills and Expectations:Candidates must have a minimum of a 10th-grade education. We are looking for individuals who are detail-oriented and possess good communication skills. A willingness to learn and the ability to work in a fast-paced environment are essential. Proficiency in basic computer operations is an advantage. Teamwork and a positive attitude are crucial for success in this role. Previous experience in customer service or travel-related fields will be considered a plus, though not mandatory.
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