Hiring Fresher - Passenger Service Associate - Kolkata

As a Passenger Service Associate in Kolkata, you will play a crucial role in ensuring a smooth travel experience for passengers. Your primary responsibilities will include:

- Greeting Passengers: Welcome travelers warmly as they arrive to create a friendly environment.

- Check-in Assistance: Help passengers with the check-in process, ensuring that they have all necessary documents ready and guide them through any related processes.

- Providing Information: Answer queries regarding flight schedules, baggage policies, and airport services, guiding passengers effectively.

- Monitoring Boarding: Ensure that all passengers board the aircraft safely and on time, coordinating with airline staff as needed.

- Handling Customer Complaints: Address any concerns or issues that passengers may have with patience and professionalism, ensuring their experience remains positive.

- Baggage Handling Support: Assist in managing luggage and helping passengers with any baggage-related queries or issues.

The ideal candidate for this role should have a minimum of a 10th-grade education. Experience in customer service, while not mandatory, will be an advantage. You should have excellent communication skills, a friendly demeanor, and the ability to multitask effectively in a busy environment. Being detail-oriented and patient when dealing with passengers will help you succeed in this role. A passion for providing outstanding service and a willingness to learn will also be key attributes for your success as a Passenger Service Associate.

• Experience

  0 - 2 Years

• No. of Openings

  80

• Education

  10th Pass

• Role

  Passenger Service Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  19 - 31 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, PF, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

• Face Interview Location

  kolkata mintopark