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Fresher Customer Service Associate Jobs

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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities
As an Airport Customer Service Associate in Kolkata, you will play a vital role in ensuring a pleasant experience for travelers at the airport. You will assist passengers with check-in, baggage handling, and provide information about flights and services.Key Responsibilities:- **Check-in Assistance:** Help passengers check in for their flights, ensuring they have all necessary documents ready and guiding them through the process smoothly.- **Baggage Handling:** Manage the baggage claim process, assisting passengers in locating their luggage and answering any questions they may have about lost items.- **Flight Information:** Provide accurate and timely information regarding flight schedules, delays, and other important updates to help travelers plan their journeys effectively.- **Customer Support:** Address passenger inquiries and concerns with patience, empathy, and professionalism, delivering outstanding service at all times.- **Collaboration with Team:** Work closely with fellow service associates and other airport staff to ensure efficient operation and excellent customer service.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education and have excellent communication skills in both English and Hindi. A friendly and approachable demeanor is essential, as you will be interacting with diverse travelers. Basic computer skills are important for managing check-in systems. You should be organized, attentive to detail, and able to work in a fast-paced environment. A positive attitude and the ability to handle challenging situations with grace are highly valued in this role.
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  • 0 - 4 yrs
  • 8.0 Lac/Yr
  • Indira Nagar Lucknow
Customer Care Cons Customer Guidance Customer Relationship Non Voice Process Chat Support
We are looking for a dedicated Customer Care Associate to provide excellent service to our customers. This role is suitable for individuals with no prior experience up to four years of experience in customer service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat, ensuring timely and accurate information is provided.- **Resolve Issues:** Work on resolving customer complaints or issues by investigating problems and offering suitable solutions, fostering a positive customer experience.- **Process Orders:** Assist customers with placing orders, processing transactions, and tracking shipments, maintaining efficiency in order management.- **Maintain Customer Records:** Update and manage customer accounts in the database, ensuring all information is current and accurate for future interactions.- **Provide Product Information:** Educate customers about products and services, helping them make informed decisions based on their needs.**Required Skills and Expectations:**- A minimum educational requirement of a 12th-grade pass is needed to ensure basic communication skills.- Strong verbal and written communication skills are essential for interacting with customers clearly and professionally.- Candidates should have good problem-solving skills, allowing them to effectively find solutions to customer issues.- A friendly and approachable demeanor is important, as building rapport with customers enhances their experience.- Comfort using technology, including computers, email, and chat systems, is necessary for a successful remote work environment. This role offers an opportunity for growth and the chance to connect with customers from the comfort of your home.
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • Fresher
  • 4.3 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
Join our team as an Airport Customer Service Associate in Patna, India. This full-time position is perfect for freshers looking to start their careers in the aviation industry.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers with inquiries about their flights, luggage, and airport facilities, ensuring a positive customer experience.2. **Check-In Support**: Help passengers with the check-in process, including issuing boarding passes and tagging luggage, to facilitate smooth boarding procedures.3. **Problem Resolution**: Address passenger issues or complaints promptly and effectively, providing solutions to enhance customer satisfaction.4. **Information Provision**: Offer accurate and timely flight information, including delays and gate changes, to keep customers informed during their travel.5. **Collaboration**: Work closely with airline staff and other airport departments to ensure efficient operations and communication.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th pass. Strong communication skills in English and local languages are essential for effective interaction with passengers. You should be friendly, approachable, and able to work in a fast-paced environment. Attention to detail and problem-solving skills are crucial for addressing customer needs efficiently. A commitment to delivering exceptional service and a team-oriented attitude will help you succeed in this role.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Customer Guidance Domestic BPO BPO
Do you enjoy helping people and solving problems? Join our growing team as a Customer Support Executive and become the voice of our company. We're looking for energetic individuals who can build trust with customers, provide quick resolutions, and create memorable customer experiences.**What You'll Do*** Assist customers through phone, chat, and email.* Understand customer needs and provide the best possible solutions.* Ensure every interaction is professional, empathetic, and efficient.* Work closely with different teams to resolve customer issues.* Continuously learn and improve your product knowledge.**Why Join Us?*** Career growth opportunities.* Performance-based incentives.* Comprehensive training.* Friendly and collaborative work environment.
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  • Fresher
  • 100.0 Lac/Yr
  • Australia
Airport Ground Staff Ground Staff Airport Staff Ground Staff Executive Ground Handling Staff Ground Operations Staff Airport Ticketing Staff Ground Staff Supervisor Baggage Handler Cargo Handler Baggage Service Agent Baggage Service Executive Dispatcher Flight Engineer Flight Supervisor Flight Steward Flight Operator Flight Attendant Airport Customer Service Associate Customer Care Manager Customer Care Customer Service Manager Head Customer Service Customer Support Admin
Locations: Canada USA UK Australia Industry: Aviation / Airlines / Airport OperationsJob Type: Full-Time / Part-Time / Contract________________________________________ AVAILABLE POSITIONS (BEST ROLES) AIRPORT OPERATIONS Airport Ground Staff Airport Operations Executive Passenger Service Agent Baggage Handler Ramp Agent Cargo Handling Staff Flight Dispatcher Airport Customer Service Officer ________________________________________ AIRLINE JOBS Cabin Crew / Flight Attendant Airline Customer Service Representative Ticketing & Reservation Officer Airline Check-in Staff Airline Operations Coordinator Flight Coordinator Airline Admin Assistant ________________________________________ TECHNICAL & ENGINEERING ROLES Aircraft Maintenance Technician Aircraft Mechanic Aviation Engineer Ground Support Equipment Technician Avionics Technician ________________________________________ MANAGEMENT & ADMIN ROLES Airport Supervisor Airline Operations Manager Airport Duty Manager Aviation Safety Officer Logistics & Cargo Manager Aviation HR & Admin Staff ________________________________________ JOB DESCRIPTIONCandidates will be responsible for: Handling airport and airline operations efficiently Assisting passengers and ensuring smooth travel experience Managing baggage, cargo, and ground services Coordinating flight schedules and operations Ensuring safety and compliance with aviation rules Supporting administrative and technical departments ________________________________________ REQUIREMENTS High School / Diploma / Bachelors Degree (role dependent) Good communication skills in English Physically fit for ground staff roles Customer service experience preferred Basic computer knowledge (for office roles) Aviation training certificate preferred (not mandatory for all roles) Legal eligibility to work in respective country ________________________________________ BENEFITS Attractive salary packages Free/discounted flight benefits (for airline staff) Health insurance & medical coverage Paid leave & travel allowances Career growth in international aviation industry Training provided for selected positions ________________________________________ Job Locations:Canada USA UK Australia________________________________________ HOW TO APPLY:Submit your updated CV/Resume with contact details. Only shortlisted candidates will be contacted for the interview process.Start your global career in the aviation and airport industry. Apply today!WE DO NOT CHARGE ANY FEES FOR JOB PLACEMENT No Advance Payment No Processing Charges No Documentation ChargesWe provide genuine job placement assistance with zero upfront fees. We believe in transparent and trustworthy recruitment services with no hidden charges.For more details, please contact:AshokINDIGO IMMIGRATIONS 9136308794
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  • Fresher
  • 7.5 Lac/Yr
  • Alipurduar
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are looking for a dedicated Airport Customer Service Associate to join our team in Alipurduar. This role is perfect for freshers who have completed their 10th grade and are eager to start a career in the travel and hospitality industry.Key Responsibilities:1. **Customer Assistance**: Provide guidance and support to passengers, helping them with check-in processes, boarding, and any inquiries they may have about flights or airport facilities.2. **Problem Resolution**: Address customer complaints and issues professionally and efficiently, ensuring that passengers feel valued and supported throughout their journey.3. **Information Provision**: Offer accurate information regarding flight schedules, airport services, and other relevant details to enhance the passenger experience.4. **Collaboration**: Work closely with other airport staff and departments to ensure smooth operations and assist in resolving any operational challenges.5. **Safety Compliance**: Follow all safety and security protocols to ensure the well-being of passengers and staff at all times.Required Skills and Expectations:Candidates should possess strong communication skills, allowing them to interact effectively with a diverse range of passengers. A positive attitude and a friendly demeanor are essential to provide excellent customer service. Basic computer skills are important for handling check-in systems and accessing flight information. Being a proactive team player, who can work under pressure in a fast-paced environment, will greatly contribute to the success of our airport operations.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Kolkata
Communication Customer Care Associate Problem Solving GOOD PERSONALITY
URGENT HIRING ALERT KOLKATA AIRPORT GROUND STAFF Position: Ground StaffEligibility: Both Male & Female Candidates Can Apply Qualification: Graduation Age Limit: 18-25 Years Salary & Benefits:* Salary: 20,000+ per month* PF & ESI Benefits Interview Mode: Walk-in Interview Interview Starts: Monday, 7th July Requirements:* Valid Passport is Mandatory* No Visible Tattoos Grow Your Career in the Aviation Industry!Dont miss this opportunity to begin your career as a Kolkata Airport Ground Staff. Attend the walk-in interview and take the first step toward a rewarding future.Shortlisted candidates will be contacted by the HR team for the next steps.
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  • 0 - 3 yrs
  • Bhopal
Domestic BPO Voice Process
We're Hiring Customer Service Associate (CSA) Bhopal Location: Gandhinagar, Bhopal Shift: Between 8:00 AM
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  • 0 - 1 yrs
  • Gurgaon
Domestic BPO Customer Relationship Chat Support Non Voice Process BPO Non Voice
Job SummaryWe are looking for a motivated and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, providing product or service information, and ensuring a high level of customer satisfaction.Key ResponsibilitiesRespond to customer inquiries via phone, email, chat, or in person.Resolve customer complaints and provide appropriate solutions within established timelines.Maintain accurate records of customer interactions and transactions.Provide information about products, services, policies, and procedures.Follow up with customers to ensure issues have been resolved satisfactorily.Coordinate with internal departments to address customer concerns efficiently.Meet customer service performance targets and quality standards.Identify customer needs and recommend suitable products or services when applicable.
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Mumbai
International BPO BPO BPO Voice BPO Sales International BPO Voice Process International BPO Executive Airline Customer Service Representative BPO Operations Customer Care Associate Customer Retention Business Process Outsourcing BPO Non Voice Non Voice Process Chat Support Chat Process Customer Relationship
We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Customer Support:** Respond to customer questions via phone, email, or chat, providing timely and accurate information.- **Issue Resolution:** Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- **Product Knowledge:** Maintain a good understanding of our products and services to provide correct information and guidance to customers.- **Data Entry:** Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- **Collaboration:** Work closely with other teams to address complex customer issues and contribute to team goals.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to interact with customers effectively.- **Problem-Solving Abilities:** A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- **Team Player:** Willingness to work collaboratively with coworkers to improve service quality and team performance.- **Adaptability:** Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- **Basic Computer Skills:** Familiarity with computer systems and software is important for data entry and communication tasks.- **Positive Attitude:** A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gwalior
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Customer Care Passport Checking
As a Boarding Pass Executive in Gwalior, you will play a vital role in ensuring a smooth travel experience for passengers. This entry-level position is ideal for individuals with a passion for customer service and an interest in the aviation industry.Key Responsibilities:1. **Check-In Support**: Assist passengers during the check-in process by providing clear instructions and ensuring that all necessary information is gathered promptly.2. **Issuing Boarding Passes**: Generate and distribute boarding passes, verifying passenger details to confirm that all information is accurate before finalizing.3. **Customer Assistance**: Address passenger inquiries related to boarding passes and travel documents, providing friendly and efficient support to enhance their experience.4. **Collaboration with Other Departments**: Work alongside team members in various departments to ensure that all boarding procedures run smoothly and any issues are promptly dealt with.5. **Documentation Management**: Ensure that all passenger documents are handled carefully, maintaining a high level of accuracy and confidentiality throughout the process.Required Skills and Expectations:Applicants must have completed their 12th grade and should be able to communicate clearly in English and Hindi. A customer-first attitude is essential, along with the ability to work effectively in a team. Strong organizational skills and attention to detail are important for ensuring accurate information handling. Familiarity with computer systems and a willingness to learn in a fast-paced environment will help you succeed in this role.
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Freshers For Ground Staff - Hyderabad

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Hyderabad
Ground Staff Ground Staff Executive Ground Operations Staff Air Ticketing Executive Customer Relationship Executive Customer Relationship Officer Airport Passenger Service Associate Passport Checking Officer Ticket Checking Staff Ticket Support Executive Cabin Crew Air Cargo Air Hostess Ground Hostess Flight Attendant
We are seeking enthusiastic individuals for the role of Ground Staff in Hyderabad. This position is suitable for candidates with experience ranging from 0 to 6 years, and a minimum education of 12th pass is required. The job is full-time and will be based in the office. **Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and baggage handling, ensuring a smooth and pleasant travel experience. - **Ticketing Support:** Assist with ticket requests and confirmations, providing accurate information to customers regarding flight details and services.- **Baggage Services:** Manage the handling and transportation of luggage, ensuring it is loaded and unloaded safely and efficiently.- **Information Services:** Provide clear and timely information to passengers about flight schedules, delays, and any other inquiries, enhancing customer satisfaction.- **Safety and Security Compliance:** Adhere to safety regulations and security protocols to maintain a safe environment for passengers and staff.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills to interact with passengers effectively. A customer-centric attitude is essential to provide excellent service. Being organized and detail-oriented is crucial for managing tasks accurately. Basic knowledge of flight operations and airport procedures is beneficial, although not mandatory. Ability to work in a team and handle high-pressure situations is expected. Flexibility in work hours, including weekends and holidays, is important to meet operational demands.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Airoli Navi Mumbai
BPO Operations International BPO
Role Overview & RequirementsRole Overview & RequirementsRole: Customer Support Associate (International Voice)Process: Inbound Customer ServiceShift Timings: Rotational Night ShiftsEducation: Graduate OR HSC (12th Pass) qualified What We Are Looking ForCommunication: Exceptional verbal and written English communication skills.Skills: Strong active listening, empathy, and problem-solving abilities to handle international customer queries effectively.Flexibility: Comfortable working in a 24/7 environment with dedicated night shifts.Location: Airoli_ Mindspace
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  • Fresher
  • Bangalore
Boarding Pass Associate Customer Care Good Communication BPO Fresher
As a Boarding Pass Executive in Bangalore, you will play a crucial role in ensuring a smooth boarding process for passengers. This full-time position is ideal for freshers who have completed their 12th grade. You will work in an office environment, directly contributing to enhancing customer experiences.Key Responsibilities:1. **Passenger Support**: Assist passengers with check-in procedures, guiding them on how to obtain their boarding passes efficiently.2. **Documentation Verification**: Ensure that all relevant travel documents are in order and provide necessary support to passengers experiencing issues.3. **Communication**: Maintain clear communication with passengers regarding boarding times and gate changes, ensuring they are well-informed throughout the process.4. **Problem Resolution**: Address any passenger concerns or queries promptly, providing effective solutions to enhance their travel experience.5. **Team Collaboration**: Work closely with other team members to maintain a high standard of service and ensure efficient operations at the boarding gates.Required Skills and Expectations:Ideal candidates should have excellent communication skills, both verbal and written, to interact effectively with passengers. Good organizational skills are essential to manage documentation and processing efficiently. A friendly and approachable demeanor is expected, as you will be the first point of contact for passengers. Being attentive to detail will help you identify and resolve issues effectively. A commitment to providing outstanding customer service will be key to succeeding in this role.
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Customer Care Associate - Full Time

Delaney HR Services Pvt Ld

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Gurgaon
International BPO Domestic BPO Voice Process
Shift: Rotational Shifts (24/7 Environment)Eligibility : Fresher and Experience both would worksGood Communication - B2 levelMode of interview : 1st telephonic round with HR, 2nd operation round - Virtual, 3rd round F2F.
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  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Turbhe Midc Navi Mumbai
Telugu Kannada Telecaller Customer Care Cons Customer Relationship Domestic BPO BPO Non Voice Customer Guidance BPO
We are looking for a dedicated Customer Care Associate to join our team in Turbhe Midc. In this role, you will be the main point of contact for our customers, helping them with inquiries and ensuring they have a positive experience with our services.**Key Responsibilities:**- **Responding to Customer Queries:** Address customer questions via phone, email, or chat, providing clear and accurate information to resolve issues efficiently.- **Managing Customer Accounts:** Assist customers with account-related inquiries, such as updates, changes, and troubleshooting, ensuring their accounts are managed effectively.- **Providing Product Information:** Educate customers about our products and services, helping them make informed decisions and enhancing their overall experience.- **Handling Complaints:** Listen to customer concerns, empathize with their situations, and work towards finding satisfactory solutions to any issues they may face.- **Maintaining Records:** Keep accurate and detailed records of customer interactions and feedback, contributing to database updates for better service delivery.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with customers and colleagues.- A proactive attitude and willingness to help are important to ensure customer satisfaction.- Basic computer skills are necessary to navigate systems and record information accurately.- Problem-solving abilities will help in addressing customer concerns swiftly.- A team player mindset is valued as you will collaborate with colleagues to enhance customer service.Candidates with 0 to 3 years of experience are welcome to apply. This is a full-time position based in the office.
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  • 0 - 5 yrs
  • 4.0 Lac/Yr
  • Thane West
Customer Care International Process Voice Process BPO KPO US Process International BPO
We are looking for a Customer Service Associate in Thane West to join our team. This position is open to candidates with 0 to 5 years of experience, and a minimum educational qualification of 12th pass is required. You will be working in an office environment on a full-time basis.**Key Responsibilities:**- **Assist Customers:** Help customers with their inquiries and complaints, ensuring all interactions are polite and helpful.- **Provide Information:** Clearly explain services and products to customers, answering any questions they may have.- **Resolve Issues:** Investigate customer issues thoroughly and offer effective solutions to ensure customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions in our system for future reference.- **Collaborate with Team:** Work closely with colleagues and other departments to ensure smooth service delivery and problem resolution.**Required Skills and Expectations:**- Strong communication skills are essential for effectively engaging with customers and resolving their issues.- A positive attitude and a willingness to help customers is crucial for this role.- Basic computer skills are necessary to manage customer records and use software applications.- Ability to work under pressure and handle multiple tasks simultaneously while maintaining professionalism.- A team-oriented mindset is important as collaboration with coworkers will be part of your daily duties. This role is ideal for someone looking to start or advance their career in customer service within a supportive team environment.
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  • Fresher
  • Delhi
Boarding Pass Associate Good Communication Customer Care
Join our team as a Boarding Pass Executive in Delhi, where you will play a crucial role in enhancing the travel experience for our passengers. This position is ideal for freshers, providing an excellent opportunity to start your career in the aviation industry.Key responsibilities include:1. **Issuing Boarding Passes**: You will be responsible for printing and handing out boarding passes to passengers before their flights. Ensuring accuracy and efficiency is essential in this role.2. **Assisting Passengers**: Interacting with travelers to answer questions and provide information about their flight details, gate numbers, and boarding procedures, creating a pleasant experience.3. **Managing Check-in Procedures**: You will help facilitate the check-in process by verifying passenger identification and travel documents, ensuring all requirements are met for a smooth boarding experience.4. **Coordinating with Airline Staff**: Communicating effectively with other team members and airline personnel to resolve any issues related to boarding passes and check-in processes.To succeed in this role, you should have a positive attitude and strong communication skills. You need to be detail-oriented and able to handle high-pressure situations while maintaining excellent customer service. Being a team player is vital, as you will work closely with colleagues in a fast-paced environment. A completed education up to 12th grade is required, and previous experience is not necessary as training will be provided.
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Bhubaneswar
BPO Operations Domestic BPO International BPO
We are looking for a Customer Support Executive to join our team at Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support.
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  • Fresher
  • 3.0 Lac/Yr
  • Female
  • Mohali Sector 78
Communication Skills Customer Relationship
We are seeking a dedicated Customer Care Associate to provide excellent service to our customers. This is a full-time position located in Sector 78 and is open to female candidates, including fresh graduates.**Key Responsibilities:**- **Customer Assistance:** Respond to customer inquiries through phone, email, or chat, providing clear and accurate information.- **Issue Resolution:** Identify and resolve customer issues efficiently, ensuring satisfaction while adhering to company policies.- **Product Knowledge:** Maintain a thorough understanding of our products and services to offer helpful guidance and recommendations.- **Record Keeping:** Document customer interactions and feedback in our database for quality assurance and service improvement.- **Team Collaboration:** Work closely with other team members to ensure smooth operations and share necessary updates regarding customer feedback.**Required Skills and Expectations:**- Candidates must have completed their 12th grade and be eager to start their career in customer service.- Strong verbal and written communication skills are essential, as the role requires clear interaction with customers.- A friendly and approachable demeanor is necessary to create a positive experience for every customer.- Basic computer skills and familiarity with using common software applications will aid in completing daily tasks efficiently.- The ideal candidate should be a quick learner, adaptable, and capable of working in a fast-paced environment.If you are passionate about helping others and thrive in a team setting, we encourage you to apply.
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Customer Service Associate Fresher

Empire Recruitment Solutions

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Acharya Vihar Bhubaneswar
BPO Operations Domestic BPO International BPO BPO Non Voice
We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks.
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  • 0 - 3 yrs
  • Saheed Nagar Bhubaneswar
Customer Care Customer Service International Call Center Voice Process Customer Support
We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks.
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Customer Service Associate Fresher

Empire Recruitment Solutions

  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Bhubaneswar
BPO Operations Domestic BPO International BPO Non Voice Process Chat Support BPO Non Voice Chat Process
Key Responsibilities:1. Respond to customer inquiries via phone, email, and chat.- Assist customers with product information, order status, and issue resolution.2. Handle customer complaints and provide appropriate solutions.- Listen to customer concerns, empathize with their situation, and find a resolution to their problem.3. Input and update customer information in the database.- Ensure accurate and relevant customer data is maintained for future reference.4. Upsell products and services to customers when applicable.- Identify opportunities to recommend additional products or services that may benefit the customer.5. Collaborate with other team members to ensure customer satisfaction.- Work together with colleagues to address complex inquiries and provide a seamless customer experience.Required Skills and Expectations:1. Excellent communication skills in English and Hindi.2. Strong problem-solving abilities to resolve customer issues effectively.3. Patience and empathy when dealing with frustrated or upset customers.4. Basic computer skills to navigate software systems and input customer data accurately.5. Ability to work in a fast-paced environment and multitask effectively.6. Willingness to work flexible hours, including evenings and weekends if required.
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  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Personality Development Customer Service
We are looking for a Customer Service Associate to join our team in Kolkata. As a Customer Service Associate, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Engage with customers through various channels, answering questions and addressing concerns effectively and politely.- **Provide Product Information:** Understand and explain product features and services to customers, helping them make informed decisions.- **Resolve Complaints:** Handle customer complaints professionally, finding solutions that satisfy customers while adhering to company policies.- **Maintain Records:** Keep accurate records of customer interactions and transactions to assist in future communications and service enhancements.- **Collaborate with Team Members:** Work closely with colleagues and supervisors to enhance service delivery and share customer feedback.**Required Skills and Expectations:**- **Communication Skills:** You should have excellent verbal and written communication skills to interact effectively with customers and understand their needs.- **Problem-Solving Abilities:** Being able to think quickly and find solutions to customer issues is essential for this role.- **Positive Attitude:** A friendly and helpful demeanor is important to create a welcoming atmosphere for customers.- **Team Player:** You must be willing to cooperate and collaborate with your team to achieve service goals.- **Adaptability:** The ability to adjust to new situations and challenges while maintaining a focus on customer satisfaction is key in this fast-paced environment.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Patna, India, you will play a vital role in ensuring travelers have a positive experience at the airport. This entry-level position is ideal for individuals who are enthusiastic about helping others and ready to start their career in customer service.Key Responsibilities:1. **Customer Assistance**: Greet passengers warmly and assist them with inquiries about flights, services, and airport facilities, ensuring a pleasant experience.2. **Check-In Support**: Help passengers during the check-in process by guiding them through necessary procedures, including managing baggage and issuing boarding passes.3. **Problem Resolution**: Address any passenger concerns or complaints promptly, working to resolve issues effectively while maintaining professionalism.4. **Information Dissemination**: Provide accurate and clear information about flight schedules, gate changes, and other airport policies to keep passengers informed and comfortable.5. **Team Collaboration**: Work closely with fellow associates and airport staff to maintain smooth operations and ensure all customers are attended to efficiently.Required Skills and Expectations:Candidates should have good communication skills, a friendly demeanor, and a willingness to learn. Being punctual and having a strong work ethic is crucial in a fast-paced airport environment. Basic computer skills will be helpful for handling check-in systems. A strong customer service attitude is essential, as you will directly impact the passenger experience.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Customer Care Passport Checking
We are looking for a Boarding Pass Executive to join our team in Patna. This entry-level role is ideal for individuals who have completed their 12th grade and are eager to start a career in the travel industry. You will play a crucial role in ensuring a smooth boarding process for passengers.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Customer Care Passport Checking
As a Boarding Pass Executive, you will play a vital role in ensuring smooth operations at our boarding area. Your primary responsibility will be to facilitate passenger boarding processes efficiently and effectively.**Key Responsibilities:**- **Passenger Check-in Assistance:** Help passengers with the check-in process, ensuring they receive their boarding passes promptly.- **Document Verification:** Verify passenger identification and travel documents to ensure compliance with regulations before boarding.- **Boarding Process Management:** Coordinate the boarding of passengers according to the flight schedule, ensuring a timely and organized process.- **Customer Support:** Address passenger inquiries and resolve issues related to boarding, making their experience as pleasant as possible.- **Collaboration with Staff:** Work closely with flight crew and other airport staff to communicate boarding status and handle any operational challenges.- **Notification of Delays:** Inform passengers about any delays or changes in boarding times, ensuring they are kept updated throughout the process.To succeed in this role, you should have strong communication skills to interact with passengers effectively. Attention to detail is crucial for accurate document checks. A customer-oriented attitude is essential, as you will be assisting travelers throughout their boarding experience. Being a team player is important, as you will collaborate with various airport personnel. Basic computer skills are necessary, as you may need to operate check-in systems and update passenger information. Prior experience in customer service or the travel industry is a plus but not mandatory.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Ludhiana
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Customer Care Passport Checking
We are looking for a dedicated Boarding Pass Executive to join our team in Ludhiana. This role is an exciting opportunity for individuals who are enthusiastic about the travel industry and want to keep passengers safe and organized during their journeys.Key Responsibilities:- **Issuing Boarding Passes**: You will provide passengers with boarding passes, ensuring they have the correct information for their flights.- **Customer Assistance**: You will help passengers with any questions about their flights or the boarding process, offering friendly and clear guidance.- **Maintaining Records**: You will track and manage the boarding pass issuance process to ensure accurate documentation and prevent any issues.- **Coordinating with Other Departments**: You will work closely with other teams, like check-in and security, to ensure smooth operations and an excellent passenger experience.Required Skills and Expectations:Candidates must have completed at least 12th grade and have 0 to 2 years of relevant experience. Strong communication skills in English and local languages are essential for interacting with passengers. Attention to detail is crucial to accurately process documents. The ability to work well in a team and handle pressure during busy times is expected. A positive attitude towards customer service and a willingness to learn will help you succeed in this role.
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Airport Customer Service Associate (Freshers) Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will be the first point of contact for travelers, ensuring they have a pleasant and smooth experience at the airport. Your role is crucial in providing high-quality customer service and support. **Key Responsibilities:**- **Welcome Travelers:** Greet passengers with a friendly smile and assist them with their queries, creating a welcoming atmosphere.- **Check-In Assistance:** Help passengers with the check-in process, ensuring they understand the procedures and have their boarding passes ready.- **Flight Information:** Provide up-to-date information about flight schedules, delays, and boarding gates, keeping passengers informed and at ease.- **Baggage Handling Support:** Assist travelers with their baggage concerns and coordinate with relevant departments for lost or damaged luggage.- **Resolve Issues:** Address customer complaints and concerns promptly, ensuring that issues are handled efficiently and are resolved satisfactorily.- **Maintain Cleanliness:** Ensure that the customer service area is clean and organized, presenting a professional image to the passengers.**Required Skills and Expectations:**You should have good communication skills to interact effectively with travelers and team members. A positive attitude and patience are essential for handling customer inquiries and complaints. Basic computer skills are necessary for handling check-in systems. Being a team player will help in working seamlessly with colleagues in a busy airport environment. Additionally, a customer-centric mindset is crucial for providing excellent service to all travelers.
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Airport Customer Service Associate - Full Time - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Bagdogra Darjeeling
Ground Staff Activities Airport Customer Service
We are seeking an enthusiastic Airport Customer Service Associate in Bagdogra to help ensure a positive experience for our travelers. This role is ideal for recent high school graduates or those with minimal experience who are eager to start their career in the aviation industry.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers as they arrive at the airport, creating a friendly atmosphere.- **Providing Information:** Assist passengers by answering questions about flights, airport services, and directions within the terminal.- **Check-in Assistance:** Help passengers with the check-in process, including printing boarding passes and tagging luggage.- **Handling Complaints:** Address customer concerns in a professional manner, offering solutions to enhance their travel experience.- **Coordinating with Other Teams:** Work closely with airline staff and security teams to ensure smooth operations and safety.**Required Skills and Expectations:**- Good Communication Skills: You should be able to communicate clearly and effectively with passengers and team members.- Customer Service Orientation: A friendly attitude and willingness to help others is essential for success in this role.- Problem-Solving Abilities: You need to think on your feet and find quick solutions to passenger issues.- Basic Computer Skills: Familiarity with computers and the ability to use standard office software is necessary for check-in and information tasks.- Team Player: Collaborate with colleagues and maintain a positive work environment focused on customer satisfaction. This position is a full-time role working from the office, providing a great opportunity for those looking to enter the world of aviation and customer service.
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are seeking an enthusiastic Airport Customer Service Associate to join our team in Patna, India. The ideal candidate will assist passengers, ensuring a smooth airport experience. No prior experience is required, making this a great opportunity for recent school graduates.Key Responsibilities:1. **Passenger Assistance**: Greet and guide passengers within the airport, helping them with inquiries about flights, boarding times, and services available.2. **Check-In Support**: Assist passengers during the check-in process, ensuring they have the necessary documents and guiding them through baggage handling procedures.3. **Problem Resolution**: Address and resolve passenger issues such as flight delays or cancellations with empathy and professionalism to maintain a positive travel experience.4. **Information Dissemination**: Provide accurate and relevant information about airport facilities, flight schedules, and other services to enhance passenger satisfaction.5. **Safety Compliance**: Adhere to all airport safety regulations and protocols, ensuring a safe environment for passengers and staff.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact effectively with diverse groups of people. A helpful and positive attitude is essential to assist passengers confidently. Basic computer skills and knowledge of airport operations are advantageous. Being a team player and having the ability to work in a fast-paced environment are important, as the airport setting can be dynamic and busy. Flexibility in working hours, including weekends and holidays, is also expected to meet operational needs.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Coimbatore
Ground Staff Ground Staff Executive Ground Operations Staff Air Ticketing Executive Customer Relationship Executive Customer Relationship Officer Airport Passenger Service Associate Passport Checking Officer Ticket Checking Staff Ticket Support Executive Cabin Crew Air Cargo Air Hostess Ground Hostess Flight Attendant
We are looking for dedicated Ground Staff to join our team in Coimbatore. This is a full-time position suitable for individuals with 0 to 6 years of experience and a minimum education level of 12th pass.**Key Responsibilities:**- **Customer Service:** Engage with passengers at the airport, assisting with boarding and luggage handling to ensure a pleasant travel experience.- **Check-in Assistance:** Help passengers with check-in procedures, including printing boarding passes and verifying travel documents.- **Luggage Handling:** Manage the loading and unloading of luggage, ensuring that all bags are handled with care and delivered to the correct destination.- **Safety Procedures:** Follow safety protocols and regulations while performing duties, ensuring a secure environment for both passengers and staff.- **Communication:** Interact with airport teams and passengers, conveying information about flight schedules and gate changes effectively.- **Problem Solving:** Address and resolve passenger inquiries or concerns quickly and professionally to maintain high customer satisfaction levels.**Required Skills and Expectations:**Candidates must have excellent communication skills, both verbal and written, to interact well with passengers and colleagues. A friendly and approachable demeanor is essential for customer service roles. Basic computer skills are required to assist with check-in tasks efficiently. Additionally, candidates should be able to work in a fast-paced environment and handle multiple tasks effectively. Punctuality, teamwork, and a professional appearance are crucial aspects expected from all Ground Staff members.
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Hiring Freshers || Ground Staff

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Guwahati
Ground Staff Ground Staff Executive Ground Operations Staff Air Ticketing Executive Customer Relationship Executive Customer Relationship Officer Airport Passenger Service Associate Passport Checking Officer Ticket Checking Staff Ticket Support Executive Cabin Crew Air Cargo Air Hostess Ground Hostess Flight Attendant
We are looking for dedicated Ground Staff to join our team in Guwahati. In this full-time role, you will play an essential part in ensuring a smooth experience for our customers at the airport.**Key Responsibilities:**- **Customer Assistance:** Greet passengers and help them with check-in procedures, luggage handling, and boarding processes to enhance their travel experience.- **Luggage Management:** Ensure proper tagging, loading, and unloading of luggage, ensuring all bags are handled safely and efficiently.- **Safety Compliance:** Follow all safety regulations and procedures to maintain a secure environment for both passengers and staff.- **Information Support:** Provide accurate information regarding flights, delays, and airport services to passengers, ensuring they receive timely updates.- **Team Collaboration:** Work closely with other staff members in various departments to ensure efficient operations and communication throughout the airport.**Required Skills and Expectations:**Candidates should possess a minimum educational qualification of 12th pass. Good communication skills in English and local languages are essential for interacting with passengers. A positive attitude and strong customer service skills are crucial, as you will be the face of our service. Teamwork is vital, as you will be collaborating with colleagues in a fast-paced environment. Flexibility in working hours is expected, including availability during weekends and holidays. Previous experience in a customer-facing role is an advantage but not mandatory. A keen eye for detail and the ability to handle pressure will help ensure successful performance in this dynamic role.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Mumbai
Customer Relationship Air Ticketing Ticket Booking Airport Executive Airport Ticketing Aviation Security Airline Customer Service Representative Airline Customer Service Air Ticketing Executive Air Ticketing Reservation Air Ticketing Staff Air Ticketing Agent Air Ticketing Associate Airport Ticketing Agent Ground Staff Cabin Crew Air Hostess Air Cargo Executive
As an Air Ticketing Executive, you will be responsible for assisting customers with booking flights, issuing tickets, and providing information on travel options. You will also handle inquiries, resolve booking issues, and ensure customer satisfaction throughout the booking process.Key Responsibilities:- Assist customers with flight bookings, ticket issuance, and reservation changes.- Provide information on flight schedules, fares, and travel options.- Address customer inquiries and resolve booking issues promptly.- Ensure accuracy in ticketing and adhere to airline policies and procedures.- Maintain customer records and ensure data confidentiality.Required Skills and Expectations:- Strong communication skills to interact with customers effectively.- Ability to work efficiently in a fast-paced environment.- Good computer skills to navigate booking systems and software.- Attention to detail to ensure accuracy in ticketing and documentation.- Customer service orientation to provide excellent service and resolve issues professionally.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We are seeking an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. In this role, you will assist travelers, ensuring they have a smooth and enjoyable experience at the airport.Key Responsibilities:1. **Customer Service:** Greet passengers warmly and assist them with their inquiries, complaints, or travel arrangements. Your friendly approach will help create a welcoming atmosphere.2. **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and handling baggage. This involves ensuring that all necessary procedures are followed for a hassle-free experience.3. **Information Provider:** Provide accurate flight information, including arrivals and departures, gate changes, and delays. Keeping travelers updated will help reduce confusion and anxiety.4. **Problem Resolution:** Address any issues or emergencies by communicating effectively with passengers and airport staff. Your ability to think quickly will help resolve situations calmly and efficiently.5. **Adherence to Policies:** Ensure that all airport and safety protocols are followed during your interactions with passengers, contributing to a secure environment.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. A positive attitude, excellent communication skills, and the ability to work in a fast-paced environment are essential. Prior experience is not necessary, making this a great opportunity for fresh graduates eager to start their careers in the aviation industry. Flexibility in working hours is also expected, as airport operations can vary.
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  • Fresher
  • 4.0 Lac/Yr
  • Koloriang
Customer Relationship Passenger Handling Airport Ticketing Airport Operation
As an Airport Customer Service Associate, you will be the first point of contact for passengers, ensuring a pleasant and efficient travel experience. Your role involves helping customers with check-in, ticketing, and other inquiries at the airport in Koloriang, India.Key Responsibilities:1. **Customer Assistance**: Greet passengers and assist them with check-in procedures, baggage handling, and boarding processes to ensure they have a smooth journey.2. **Information Delivery**: Provide accurate information about flight schedules, airport facilities, and services available to passengers, helping them navigate the airport effectively.3. **Problem Resolution**: Address any issues or concerns raised by customers, collaborating with other staff to find quick and satisfactory solutions.4. **Ticketing Support**: Help passengers with ticket purchases, changes, and cancellations, ensuring they understand the company policies and procedures.5. **Safety and Security Compliance**: Follow safety and security protocols while assisting customers and maintaining a secure environment within the airport.Required Skills and Expectations:To succeed in this role, candidates must exhibit strong communication skills and a friendly demeanor, making every interaction pleasant. Basic computer skills are necessary for handling electronic systems used in ticketing and information management. A willingness to work in a fast-paced environment and adaptability to changing situations are vital. Candidates must be reliable, punctual, and able to collaborate with team members to enhance overall customer service at the airport. Freshers are encouraged to apply, as on-the-job training will be provided.
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  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Customer Relationship Communication Computer Airline Customer Service Passenger Handling
As an Airport Customer Service Associate in Kolkata, you will play an essential role in ensuring travelers have a pleasant journey. You will assist passengers by answering questions, providing information, and managing flight details efficiently.Key Responsibilities:- **Passenger Assistance**: Greet travelers warmly, assist with check-in processes, and offer help with baggage and special requests, ensuring a positive airport experience.- **Flight Information**: Provide up-to-date information about flight schedules, delays, and gate changes. You will keep passengers informed and help them navigate the airport smoothly.- **Handling Queries**: Address passenger inquiries related to tickets, travel policies, and services in a courteous manner. You will listen to concerns and resolve issues efficiently to maintain satisfaction.- **Collaboration**: Work closely with various airport departments, such as security and boarding teams, to ensure seamless service delivery and effective communication.Required Skills and Expectations:Candidates should be freshers with a minimum educational qualification of 12th pass. Strong communication skills in both English and local languages are essential for assisting diverse passengers. You should be customer-focused, empathetic, and able to work in a fast-paced environment. Flexibility to work various shifts, including weekends and holidays, is crucial for this role. A positive attitude and the ability to handle stressful situations calmly will make you successful as an Airport Customer Service Associate.
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