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Fresher Customer Service Associate Jobs

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  • 0 - 3 yrs
  • Pitampura Delhi
Lead Generation Up-selling Sales Process Sales Negotiation Closing Skills Follow-Up Sales Techniques Time Management Attention to Detail Product Knowledge
Hiring: Customer Service AssociateCompany: Bright Future RPD Hiring SolutionsJob ID: BP105Location: Pitampura, DelhiDepartment: BPOSalary: 22,000-28,000 per monthExperience: 1-3 YearsQualification: 12th Pass and AboveJob DescriptionWe are hiring Customer Service Associates to provide high-quality support to local or international customers through phone, email, chat, and social media. Candidates should be customer-focused and capable of resolving queries professionally while maintaining service quality and customer satisfaction.Daily Responsibilities- Handle customer queries through calls, emails, chat, and social media.- Understand customer issues and provide appropriate solutions.- Resolve customer concerns at the first point of contact whenever possible.- Maintain customer satisfaction and follow service quality standards.- Achieve daily performance targets and KPIs.- Maintain accurate customer interaction records.- Escalate complex issues to the relevant team when required.Required Skills- Strong communication and interpersonal skills.- Professional customer-handling abilities.- Problem-solving and active listening.- Comfortable using phone, email, and chat support.- Ability to meet performance targets.Benefits- Growth and learning opportunities.- Supportive work environment.- Salary and incentives as per company policy.Apply NowRecruitment Partner: Bright Future RPD Hiring SolutionsContact Person: Rajan SharmaContact Number: 8595974460Interested candidates with 1-3 years of relevant experience can contact us for further details.
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Openings For Airport Customer Service Associate || Freshers & Experienced

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • South 24 Parganas
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nJoin our team as an Airport Customer Service Associate in South 24 Parganas. This full-time position is ideal for individuals with a passion for helping others and is perfect for those starting their career in customer service.nnKey Responsibilities:nn1. Customer Interaction: Greet passengers warmly and assist them with inquiries, providing accurate information about flight schedules, boarding procedures, and airport facilities.n n2. Check-in Support: Facilitate the check-in process for travelers, ensuring they have necessary documents ready and creating a smooth experience at the airport.nn3. Issue Resolution: Address and resolve customer complaints effectively, maintaining a positive experience despite challenges that may arise.nn4. Coordination with Staff: Work closely with airline and airport staff to ensure operations run smoothly, assisting with any logistical needs during busy travel times.nn5. Safety Protocols: Adhere to all safety and security regulations, promoting a secure environment for all passengers and staff.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade and possess good communication and interpersonal skills. A friendly demeanor and the ability to remain calm under pressure are essential. Since this role is based in an office environment, candidates must be willing to work in a fast-paced setting. Prior experience is not necessary, making this an excellent opportunity for recent graduates or those new to the workforce.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Gurgaon
Aviation Ground Staff Activities Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive Airline Helpdesk Executive Passenger Handling Executive Aviation Fresher Airline Fresher Airpor
We are looking for an Airport Passenger Service Associate in Gurgaon, India. This role is ideal for individuals with 0 to 5 years of experience and requires at least a 10th-grade education. As part of our team, you will assist passengers and ensure a smooth travel experience.nnKey Responsibilities:nn1. Passenger Assistance: Provide support to passengers at the airport, helping them with check-in, boarding, and other inquiries to enhance their travel experience.nn2. Customer Service: Maintain a friendly and professional demeanor while addressing passengers' needs and resolving any issues that may arise.nn3. Information Dissemination: Share accurate information regarding flight schedules, boarding gates, and related updates to keep passengers informed.nn4. Coordination with Staff: Collaborate with airline staff and security personnel to ensure a safe and efficient airport environment for all travelers.nn5. Problem Solving: Handle situations that may require immediate attention, ensuring passengers feel supported and their concerns are addressed promptly.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and be capable of working in a team-oriented environment. A strong customer service mindset is essential, as you will be interacting with passengers from diverse backgrounds. Being able to manage stress in a fast-paced environment is important, along with a willingness to learn and adapt. An enthusiasm for helping others and a passion for the travel industry will greatly enrich your experience in this role.
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Hiring Fresher / Customer Service Associate / 12th Pass

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata
Customer Care Cons Customer Guidance Customer Relationship Airport Executive Airport Operation
We are looking for a dedicated Customer Service Associate to join our team in Kolkata. This is an entry-level full-time position suitable for candidates with minimal experience who have completed their 12th grade.nnKey Responsibilities:nn1. Customer Interaction: Communicate effectively with customers via phone, email, or in person to understand their needs and resolve their queries.n n2. Problem Solving: Assist customers with any issues they face, ensuring timely and appropriate solutions to enhance their satisfaction.nn3. Product Knowledge: Maintain a strong understanding of the products and services offered to provide accurate information to customers.nn4. Documentation: Record customer interactions and transactions in the system to keep accurate and up-to-date information for future reference.nn5. Team Collaboration: Work closely with other team members to improve services and share insights on customer feedback.nnRequired Skills and Expectations:nnCandidates should possess good communication skills to speak clearly and listen attentively to customer concerns. Basic organizational abilities are important to manage multiple tasks efficiently. A positive attitude and willingness to learn are essential for adapting to new situations and challenges in the role. Being a team player and having a customer-focused mindset will contribute to your success as a Customer Service Associate. DROP RESUME (9875598230)
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  • Fresher
  • 6.5 Lac/Yr
  • North Lakhimpur Dibrugarh
Customer Relationship Customer Service Interpersonal Skills
A customer associate (often called a customer service associate or representative) acts as the primary link between a company and its customers, handling inquiries, resolving complaints, and supporting sales or account needs. Customer Support: Answer questions about products, services, pricing, and policies via phone, email, live chat, or in person.Issue Resolution: Handle product returns, process refunds or replacements, troubleshoot technical problems, and de-escalate upset customersHR RINKY-8721023842
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Hiring Freshers || Airport Passenger Service Associate

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Raipur
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Aircraft Handling Airline Customer Service Airport Ramp Customer Relationship Air Ticketing Ticket Booking Communication Skills Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination
We are seeking an Airport Passenger Service Associate to assist passengers at our Raipur location. This role is ideal for individuals looking to start their careers in the aviation sector, offering opportunities for growth and development in a dynamic environment.nnKey Responsibilities:nn1. Customer Assistance: Greet and assist passengers with check-in, baggage handling, and boarding processes, ensuring they have a pleasant experience.nn2. Information Provision: Provide accurate information about flight schedules, gate changes, and airport facilities to passengers in a friendly and approachable manner.nn3. Problem Resolution: Address and resolve passenger issues or complaints efficiently while maintaining a calm and professional demeanor.nn4. Collaboration: Work closely with other airport staff and departments to ensure smooth operations and effective communication among teams.nn5. Safety Compliance: Follow all safety and security procedures in accordance with airport regulations to ensure a safe environment for both passengers and staff.nnRequired Skills and Expectations:nnCandidates should have a minimum of a 12th-grade education. Effective communication skills in English and local languages are essential for interacting with passengers. A friendly and helpful attitude is important, along with the ability to work well under pressure. Experience in customer service or a related field is a plus, but not mandatory. Flexibility in working hours, including weekends and holidays, is expected.
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  • 0 - 6 yrs
  • Bhopal
English Hindi Both Customer Care
We are seeking a dedicated Customer Care Associate to join our team in Bhopal. This full-time position is ideal for individuals with 0 to 6 years of experience who are committed to providing excellent customer service.Key Responsibilities:- Customer Support: Assist customers by answering inquiries, resolving issues, and providing product information to enhance their experience.- Communication Skills: Use clear and friendly communication to interact with customers, ensuring their concerns are understood and addressed promptly.- Documentation: Accurately document customer conversations and interactions for future reference and quality assurance.- Problem Solving: Identify customer needs and provide appropriate solutions, demonstrating resourcefulness and empathy.Required Skills and Expectations:Candidates must have completed at least the 12th grade and possess strong communication skills in both written and spoken formats. A positive attitude and a willingness to learn are essential, as is the ability to work collaboratively in a team environment. Applicants should be comfortable working from the office and have the capability to handle various customer interactions. Flexibility and patience when managing different customer personalities will be crucial in excelling in this role.
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Sapna Sangeeta Road Indore
Customer Care Cons Domestic BPO Basic Research
Join our team as a Customer Care Associate in Indore, where you will play a vital role in ensuring a positive experience for our customers. If you have a passion for helping others and are eager to develop your skills, this is the perfect opportunity for you.As a Customer Care Associate, your key responsibilities will include:- Customer Support: Interact with customers through various channels to address their inquiries, resolve issues, and provide assistance with our services and products. Your friendly demeanor will help create a welcoming atmosphere for all clients.- Problem Solving: Identify customer concerns and work diligently to find effective solutions. You will be empowered to address issues promptly and efficiently, enhancing customer satisfaction.- Communication: Maintain clear and respectful communication with customers and colleagues. This involves actively listening, providing relevant information, and ensuring that customers feel heard and valued.- Record Keeping: Document customer interactions and inquiries in the system. Accurate records will help improve service and ensure follow-ups are timely and efficient.To excel in this role, candidates should possess strong communication skills, both verbal and written. A positive attitude and the ability to work well under pressure are essential. Being a team player will aid in collaborating with colleagues to solve problems efficiently. Finally, prior experience is not necessary, making it an excellent opportunity for recent graduates or those looking to start their careers in customer service.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Barmer
OUTBOND Tours Travel Telesales Executive Customer Associate Customer Management Customer Service Customer Handling
Communication: Clear, polite, and confident speaking voice in required languages (e.g., Hindi and English). Resilience: Ability to handle rejection and stay motivated under pressure. Computer Literacy: Basic knowledge of computers, MS Office, and CRM tools. Education & Experience: Typically a high school diploma (12th pass) or graduate; freshers or candidates with prior telesales/telemarketing experience.
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Claims Executive || Freshers & Experienced

Automotive Clear Windshield Pvt Ltd

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Dharuhera Rewari
Claims Evaluation Insurance Knowledge Quality Assurance Teamwork Documentation Customer Service Investigation Fraud Detection Analytical Skills Claims Processing Data Entry Communication
We are looking for a motivated and detail-oriented Claim Associate to join our team in Dharuhera Rewari. This entry-level position is ideal for recent graduates, particularly females, seeking to start their careers in the insurance industry.Key Responsibilities:- Processing Claims: You will be responsible for reviewing and processing insurance claims efficiently, ensuring accuracy in data entry and compliance with company policies.- Customer Communication: Interacting with policyholders to gather necessary information and clarify details about their claims, helping to provide a smooth claims experience.- Documentation Management: Maintain organized records of all claims and related documents, ensuring that all information is easily accessible and up to date.- Problem Resolution: You will investigate any issues or discrepancies related to claims, working to resolve them promptly and effectively.Required Skills and Expectations:Candidates should possess a graduate degree and have a keen attention to detail, ensuring each claim is handled accurately. Strong communication skills are essential for effectively interacting with customers and colleagues. Ideal candidates will be self-motivated, able to work independently, and demonstrate a willingness to learn and grow within the role. A positive attitude and the ability to work in a fast-paced environment are also important. As a full-time position, you should be ready to work from the office in Dharuhera Rewari.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Pune
Fresher Customer Care Handling Customer Queries Customer Relationship
Hiring - Customer Support Executive TCI Express Company: TCI Express Ltd. Location: Pune CTC: upto 16,000 per month Timing: 9:30 AM - 6:00 PM Working Days: Monday to Saturday Experience: 0-2 yearsRole: Handle inbound & outbound customer calls Handle customer queries & complaints Track shipments and provide updates Coordinate with internal teams Maintain customer recordsRequirements: Good communication skills Basic computer knowledge Customer-handling skills 12th Pass / Graduate TCI Express: [www.tciexpress.in] Best Regards, Meena K Recruitment Consultant Right Select 84510 02383 [inforightselect@gmail.com] [www.linkedin.com/in/meenabhimani]
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gorakhpur
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team in Kanpur. This role is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. You will be working from home, assisting customers with their inquiries and ensuring they have a positive experience.nnKey Responsibilities:nn- Responding to Customer Inquiries: You will assist customers by answering their questions via phone, email, or chat, providing clear and informative responses to resolve their issues effectively.nn- Troubleshooting Issues: When customers face problems, you will identify the root cause and guide them through the necessary steps to resolve these challenges, ensuring a smooth experience.nn- Providing Product Information: You will inform customers about our products and services, helping them understand features and benefits to enhance their overall experience.nn- Documenting Interactions: It will be your responsibility to keep accurate records of customer interactions and the steps taken to resolve their issues, which will help our team improve service quality.nnTo be successful in this role, you must have strong communication skills, both written and verbal, and be able to work independently. An understanding of customer service principles and a problem-solving attitude are essential. Patience, empathy, and a willingness to learn new processes will also help you excel in this position.
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  • 0 - 6 yrs
  • 25.0 Lac/Yr
  • Mumbai
Air Hostess Flight Attendant Flight Steward Flight Stewardess Customer Service Executive Customer Support Passengers Handling Passenger Service Airport Passenger Service Associate Cabin Crew Cabin Attendant Airlines Cabin Crew Ground Hostess
Job TitleAir Hostess LocationsMumbaiJob SummaryAn Air Hostess is responsible for ensuring the safety, comfort, and satisfaction of passengers during flights. The role includes welcoming passengers, conducting safety demonstrations, serving meals and beverages, handling emergencies, and maintaining excellent customer service standards throughout the journey.Key ResponsibilitiesPassenger Service- Welcome passengers onboard in a professional and friendly manner.- Assist passengers with seating arrangements and cabin luggage.- Provide information regarding flight schedules, safety procedures, and onboard services.- Ensure passengers are comfortable throughout the flight.Safety & Security- Conduct pre-flight safety checks of emergency equipment.- Demonstrate safety procedures and emergency protocols to passengers.- Ensure all passengers comply with aviation safety regulations.- Handle emergency situations calmly and efficiently.- Administer first aid when required.In-Flight Operations- Serve meals, snacks, and beverages to passengers.- Maintain cleanliness and hygiene inside the aircraft cabin.- Monitor passenger behavior and address any issues professionally.- Coordinate with pilots and ground staff for smooth operations.Customer Relationship Management- Resolve passenger complaints and concerns politely.- Deliver high-quality hospitality and customer experience.- Assist elderly passengers, children, and passengers with special needs.Documentation & Reporting- Prepare flight reports and incident documentation.- Maintain records of onboard sales and inventory if applicable.Required Skills- Excellent communication and interpersonal skills.- Strong customer service and hospitality skills.- Good problem-solving and decision-making ability.- Ability to remain calm under pressure.- Teamwork and coordination skills.- Grooming and professional appearance.- Basic knowledge of aviation safety procedures.Educational Qualification- Minimum: 10+2 (Higher Secondary).- Diploma or Degree in Hospitality, Aviation, or Tourism preferred.- Cabin Crew certification is an advantage.Eligibility Criteria- Good command of English and Hindi.- Pleasant personality and positive attitude.- Physically fit and medically healthy.- Good eyesight and hearing.- Ability to swim is preferred by many airlines.Experience- Freshers can apply.- Prior experience in hospitality, customer service, hotel management, or aviation is an added advantage.Working Conditions- Rotational shifts including nights, weekends, and holidays.- Domestic and international travel opportunities.- Long working hours and time-zone adjustments.Salary Range (India)- Fresher: 25,000 - 45,000 per month- Experienced Cabin Crew: 50,000 - 1,20,000+ per month- International airlines may offer higher salary packages and travel benefits.
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Customer Service Associate Jobs For 12th Pass Freshers

Implace International Job Placement Services

  • 0 - 3 yrs
  • 5.0 Lac/Yr
  • Nagpur
Customer Care Cons Customer Relationship Domestic BPO Chat Process Chat Support International BPO
Roles & Responsibilities:- 1) Handle Inbound & Outbound voice calls from International Customers.2) Understand Customer queries and provide them accurate solution.3) Deliver excellent customer service in a professional manner.4) Maintain call records and update information in the system.5) Ensure customer Satisfaction.Note:- This is U.S.A health related company. Shift will be as bellow-9 pm to 6am, 10 pm to 7 am, 11 pm to 8 am, 12 pm to 9 pm, 6 am to 3 pm.Age Criteria will be 20-35 yrs old.Good English Communication will be required. looking for immediate joiners only.for more details you can directly contact with us ..
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  • Fresher
  • 3.0 Lac/Yr
  • Salt Lake Kolkata
Customer Relationship Customer Guidance International BPO Domestic BPO
We are seeking a Customer Service Associate to join our team in Salt Lake, Kolkata. In this role, you will help customers by answering questions, resolving issues, and providing information about our products and services.Key Responsibilities:1. Assist Customers: Respond to customer inquiries via phone, email, or chat, ensuring clear and courteous communication.2. Resolve Issues: Handle customer complaints and concerns promptly, working toward effective solutions to enhance customer satisfaction.3. Product Knowledge: Maintain a deep understanding of our products and services so you can assist customers accurately and confidently.4. Document Interactions: Keep detailed records of customer interactions and transactions to help track issues and improve service quality.5. Team Collaboration: Work closely with team members and other departments to ensure a seamless customer experience and share feedback on processes.Required Skills and Expectations:Candidates should have passed the 12th grade with a strong desire to learn and grow in the customer service field. Freshers are welcome, and prior experience is not necessary. Excellent communication and interpersonal skills are essential to effectively engage with customers. A positive attitude, patience, and problem-solving abilities are crucial to succeed in this role. You should be comfortable working full time from the office and possess the ability to work under pressure while maintaining a friendly demeanor.
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  • 0 - 6 yrs
  • 19.0 Lac/Yr
  • Mumbai
Good Communication Skills Customer Service
Female Ground Handling Associate - Job DescriptionA Ground Handling Associate is responsible for assisting passengers and supporting smooth airport operations before, during, and after flights.Key Responsibilities:Assist passengers with check-in, boarding, and general airport queries.Verify tickets, boarding passes, and travel documents.Handle baggage check-in and provide baggage-related assistance.Guide passengers to check-in counters, gates, and other airport facilities.Assist elderly passengers, families, and passengers requiring special assistance.Make boarding announcements and coordinate with the airline and airport teams.Handle passenger concerns professionally and provide timely solutions.Follow airport safety, security, and customer-service procedures.Coordinate with ground staff, cabin crew, and other operational teams.Key Skills: Good communication, customer service, professional appearance, teamwork, patience, basic computer skills, problem-solving, and time management.
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Fresher hiring for Customer Service Associate

Shree Swami Shankar Service Pvt. Ltd

  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • Pune
Collection Process Collections Recovery Calling Domestic Voice Process
As a Customer Service Associate, you will play a vital role in ensuring customer satisfaction and handling inquiries effectively. Your primary responsibility will be to assist customers with their queries and complaints, providing them with accurate information and solutions. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chat messages to address customer questions and concerns.- Provide Solutions: Resolve customer issues promptly by identifying the problem and offering appropriate solutions or alternatives.- Maintain Customer Records: Keep accurate and up-to-date records of customer interactions and transactions for future reference.- Follow Up with Customers: Reach out to customers to ensure their issues have been resolved and to gather feedback on their experience.- Collaborate with Team Members: Work closely with colleagues to share information and improve service delivery.Required Skills and Expectations:- Effective Communication: You must be able to speak clearly and listen carefully to understand customer needs.- Problem-Solving Skills: Being able to think critically and find solutions to customer issues is essential.- Positive Attitude: A friendly demeanor and a positive attitude towards customers will enhance their experience.- Basic Computer Skills: Familiarity with using computers and software for data entry and retrieval is necessary.- Team Player: Ability to work well with others and contribute to a supportive work environment.The position is suited for individuals with 0-3 years of experience, who have completed at least the 10th grade, and are ready to work full-time from the office in Pune.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Bhubaneswar
Good Communication Skills Grooming Basic Computer Skills
We are looking for a Customer Service Associate to join our team in Bhubaneswar. This role is ideal for recent graduates or those with minimal experience, who are eager to learn and grow in customer service.Key Responsibilities:- Assist Customers: Provide prompt and friendly assistance to customers regarding their inquiries, issues, and requests, ensuring a positive experience.- Handle Complaints: Address customer complaints and work to resolve their issues effectively and efficiently, maintaining a calm and professional demeanor.- Provide Information: Supply accurate information about products and services to help customers make informed decisions.- Process Orders: Efficiently handle order processing and support customers throughout their purchasing journey, ensuring accuracy and timely delivery.- Maintain Records: Keep detailed records of customer interactions and transactions, which helps in future communications and enhances service quality.Required Skills and Expectations:- A minimum of 12th-grade education is necessary.- Strong communication skills are essential, with the ability to interact positively and clearly with customers.- A customer-focused attitude, always striving to provide the best possible service.- Basic computer skills, including familiarity with email and customer management software.- Ability to work effectively in a team environment while also managing individual responsibilities.- A proactive approach to problem-solving, ready to assist customers and resolve issues as they arise.This position is a full-time role that requires working from the office, making it a suitable choice for individuals looking to start their career in customer service.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Mohali
Customer Management Customer Relationship Customer Centric Soft Skills Written English Business English
Hiring: Customer Service Executive - International ProcessLocation: MohaliExperience: 1-5 YearsSalary: 25,000 - 35,000 per month, based on experience, skills & competencyShift: Night Shift Candidates must be comfortable working in international/US shiftsJob OverviewWe are hiring Customer Service Executives to support an international client. The role involves handling customer queries, providing appropriate resolutions, and delivering a high-quality customer experience.Key ResponsibilitiesHandle customer queries through voice/customer service channels.Provide accurate information and effective solutions to customers.Maintain a professional and customer-focused approach.Resolve customer concerns within defined timelines.Follow process guidelines, quality standards and company policies.Maintain required productivity and customer satisfaction levels.Candidate Requirements1-5 years of experience in International Customer Service / International BPO.Excellent English communication skills.Strong customer-handling and problem-solving abilities.Comfortable working in night shifts.Candidates with experience handling international/US customers will be preferred.Salary & Benefits25,000 - 35,000 per month, depending on experience and competency.Opportunity to work with a leading international client.Growth-oriented work environment.TransportationFemale candidates: Drop facility available for night shifts as per company policy.Male candidates: No cab facility; candidates should arrange their own transportation.
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Female - Customer Service Associate - Santacruz Mumbai

The Centurion Hospitality and Infra Services

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Santacruz Mumbai
Customer Relationship Good Communication Skill
We are looking for a dedicated Customer Service Associate to join our team in Santacruz. This role is perfect for individuals who enjoy helping others and responding to customer needs. Key Responsibilities:- Responding to Customer Inquiries: Handle customer questions and complaints through calls, emails, and chats, providing timely and accurate information.- Assisting with Orders: Help customers place orders, track shipments, and solve issues related to their purchases, ensuring a smooth shopping experience.- Maintaining Customer Records: Update customer information in our system accurately, ensuring all data is current and accessible for future reference.- Resolving Issues: Identify customer problems and work towards effective solutions, ensuring high customer satisfaction.- Communicating with Other Departments: Collaborate with relevant teams, like sales or logistics, to provide customers with the best service and timely resolutions.Required Skills and Expectations:- Strong communication skills are essential, as you need to convey information clearly and effectively to customers.- A customer-focused attitude is vital, as you will be responsible for creating positive experiences for our customers.- Basic computer skills are necessary for using our customer management systems and handling inquiries efficiently.- A diploma is required, and previous experience in customer service is a plus, though freshers are encouraged to apply.- As this role is full-time and in-office, you should be available to work during established hours.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Vijayawada
Good Communication Customer Relationship Ground Staff
Terminal Services Associate - Job DescriptionWe are looking for a professional, customer-focused, and responsible Terminal Services Associate to support smooth day-to-day operations within the airport terminal. The candidate will assist passengers, provide information, coordinate with airport teams, and help maintain an efficient and welcoming terminal environment.Key Responsibilities:- Assist passengers with check-in, boarding, gate locations, baggage collection, and terminal facilities.- Provide clear and accurate information regarding flights, gates, airport services, and general passenger queries.- Support passengers during arrival and departure procedures.- Assist with boarding and passenger movement while following established airport procedures.- Coordinate with airline staff, ground-handling teams, security personnel, and airport operations departments.- Help passengers requiring special assistance and ensure they receive appropriate support.- Monitor passenger queues and help maintain an organized flow within terminal areas.- Respond professionally to passenger concerns, delays, and service-related issues.- Report operational problems, safety concerns, or passenger-service issues to the appropriate supervisor.- Maintain required records and complete operational documentation accurately.- Follow airport safety, security, customer-service, and operational guidelines at all times.- Keep assigned service areas organized and presentable.- Work effectively with team members during busy periods, flight delays, and peak travel hours.- Perform additional terminal-service duties as assigned by the supervisor or airport management.Skills & Qualifications:Candidates should have good communication and interpersonal skills, a customer-friendly attitude, teamwork abilities, punctuality, and basic computer knowledge. The ability to work in a fast-paced environment and handle passengers professionally is important. Previous experience in customer service, hospitality, aviation, or airport operations can be an advantage.The candidate should be comfortable working in rotational shifts, including weekends and holidays, and should maintain professional conduct while delivering quality passenger service.
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  • 0 - 3 yrs
  • Noida Sector 127
Lead Generation Up-selling Sales Process Sales Negotiation Closing Skills Follow-Up Sales Techniques Time Management Attention to Detail Product Knowledge
Hiring: Customer Service Associate (Inbound / Upselling)Company: Bright Future RPD Hiring SolutionsJob ID: BP125Location: Sector 127, NoidaSalary: 15,000-18,000 + IncentivesQualification: Graduate onlyExperience: Freshers to 3 YearsLanguage: Strong English (Versant Level 4+) and HindiShift: Rotational shifts between 8:00 AM and 8:00 PMWorking Days: 6 days a weekShift Duration: 9 hoursJob DescriptionWe are hiring Customer Service Associates for an inbound customer support and upselling process. Candidates will handle incoming customer calls, resolve queries, provide relevant information, and recommend additional products or services where appropriate.Daily Responsibilities- Handle inbound customer calls professionally.- Understand customer concerns and provide accurate solutions.- Explain relevant products and services to customers.- Identify upselling opportunities and achieve sales targets.- Maintain accurate customer records and call details.- Follow quality standards and performance guidelines.Salary StructureFreshers: 17,500 CTC- 14,000 Basic- 2,000 Retention Bonus- 1,500 Travel AllowanceExperienced: 18,500 CTC- 15,000 Basic- 2,000 Retention Bonus- 1,500 Travel AllowanceBenefits- Performance incentives and monthly service bonus- Free shuttle facility on selected Noida routes- 30 days of classroom training- Salary from Day 1 of trainingApply NowContact Person: Rajan SharmaContact Number: 8595974460Interested candidates can contact us for further details.
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  • 0 - 3 yrs
  • Noida Sector 52
Lead Generation Up-selling Sales Process Sales Negotiation Closing Skills Follow-Up Sales Techniques Time Management Attention to Detail Product Knowledge Communication Skills Customer Relationship BPO Operations International BPO Customer Guidance Domestic BPO Chat Support
Hiring: Customer Service AssociateCompany: Bright Future RPD Hiring SolutionsJob ID: BP106Location: Sector 52, NoidaDepartment: BPOSalary: 25,000-28,000 per monthExperience: 0-3 YearsQualification: 12th Pass and AboveJob DescriptionBright Future RPD Hiring Solutions is hiring Customer Service Associates for a BPO process in Noida. Candidates will provide customer support through phone, email, chat, and social media while ensuring customer satisfaction and resolving queries efficiently.Daily Responsibilities- Handle customer queries through calls, emails, chat, and social media.- Understand customer concerns and provide accurate solutions.- Resolve customer issues at the first point of contact whenever possible.- Maintain customer satisfaction and follow service quality standards.- Achieve daily performance targets and KPIs.- Update customer information and interaction records.- Escalate complex issues to the appropriate team when required.Required Skills- Good communication and customer-handling skills.- Problem-solving and active listening.- Basic computer knowledge.- Ability to meet performance targets.- Customer-focused attitude.Apply NowRecruitment Partner: Bright Future RPD Hiring SolutionsContact Person: Rajan SharmaContact Number: 8595974460Interested freshers and experienced candidates can contact us for further details.
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Freshers For Customer Service Associate - Noida

BrightFuture RPD Hiring Solutions

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Noida Sector 127
Customer Service Inbound Support Outbound Support Customer Relationship Communication Skills Voice Process Hindi & English Fluency Outbound Calling Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Customer Care Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
Bright Future RPD Hiring Solutions is actively hiring energetic and communication-focused Customer Service Associates (Inbound/Upselling) for one of our reputed client companies based in Sector 127, Noida. Full salary paid training provided from Day 1!Key Responsibilities:Handling inbound customer queries efficiently and providing timely resolutions.Suggesting and upselling relevant products/services to customers during interactions.Maintaining high customer satisfaction (CSAT) scores and quality standards on calls.Documenting call summary and customer interaction details accurately.Salary & Perks:Freshers Salary: 17,500 CTC / month (Includes Basic + Retention Bonus + Travel Allowance)Experienced Salary: 18,500 CTC / monthAdditional Benefits: Performance Incentives + Monthly Service BonusTransport: Free Bus/Shuttle service available from major Noida metro stations.Eligibility Criteria:Graduates (Freshers) OR Undergraduates with 12+ months customer support experience.Excellent command over English (Versant 4+) and Hindi.(Note: Technical graduates like B.Tech/BCA/B.Pharma require 6-12 months experience).Contact & Application Details:Contact Person: Rajan SharmaPhone / WhatsApp: 8595974460How to Apply: Direct call or DM your updated Resume on WhatsApp for shortlisting.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Jaipur
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive Airline Helpdesk Executive Passenger
We are looking for an Air Ticketing Associate to join our team in Jaipur. This is a full-time position suitable for candidates with 0 to 5 years of experience. The ideal candidate should have completed at least the 10th grade.nnIn this role, you will be responsible for booking air tickets, providing excellent customer service, and assisting clients with any travel inquiries. You will need to handle reservations efficiently and ensure that all ticketing processes run smoothly.nnKey responsibilities include:nn- Booking Air Tickets: You will assist customers in selecting flight options, checking availability, and finalizing their ticket purchases.n- Customer Service: Providing support and information to clients about flights, travel itineraries, and any changes in schedules is essential. You will be their point of contact for any travel-related questions.n- Handling Reservations: Keeping track of bookings, managing changes or cancellations, and ensuring that all information is accurately entered into the system will be part of your daily tasks.nnTo succeed in this role, you should have strong communication skills, attention to detail, and proficiency in handling customer requests. A good understanding of travel industry practices and the ability to work effectively in a team will also be vital. You should be reliable and dedicated to providing a high standard of service to our customers.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Jodhpur
Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive Airline Helpdesk E
We are looking for a dedicated Ground Hostess to join our team in Jodhpur, India. This is a full-time office role, perfect for individuals with 0 to 5 years of experience. A minimum educational requirement is the completion of the 10th grade.nnKey Responsibilities:nn1. Guest Assistance: Provide warm and friendly assistance to guests, ensuring they feel welcome and comfortable throughout their experience.nn2. Check-In Support: Help passengers with the check-in process, addressing their questions, and ensuring all necessary documentation is ready and in order.nn3. Flight Information: Communicate important flight information to guests effectively, including delays, gate changes, and boarding procedures.nn4. Customer Service: Handle any customer inquiries or concerns professionally and promptly, maintaining high standards of service.nn5. Coordination: Work closely with other team members and departments to ensure seamless operations and an excellent guest experience.nnRequired Skills and Expectations:nnCandidates should have strong communication skills and a friendly demeanor. An ability to work well in a team and focus on providing excellent customer service is essential. Being proactive and attentive to guests needs is crucial in this role. The Ground Hostess should also be comfortable working in a fast-paced environment, showing adaptability and a positive attitude at all times.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Airport Operation Customer Service Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agen
We are looking for a Ground Staff Supervisor to join our team in Delhi. This role is ideal for individuals with 0 to 5 years of experience who have completed their 10th grade. You will play a key role in managing ground operations effectively.nnKey Responsibilities:nn- Team Coordination: You will supervise the ground staff team, ensuring they work smoothly and efficiently together to meet daily operational goals.nn- Training and Development: It is essential to train new staff members on best practices and company protocols, helping them understand their roles and responsibilities.nn- Operational Oversight: You will monitor ground operations, ensuring compliance with company standards and addressing any issues that arise promptly.nn- Customer Service Management: Address and resolve customer inquiries to enhance their experience, ensuring high levels of customer satisfaction.nn- Safety Compliance: You will be responsible for ensuring all safety regulations are followed by staff, helping to maintain a safe work environment.nnRequired Skills and Expectations:nnCandidates should possess strong leadership and communication skills to effectively manage a team and interact with customers. Attention to detail and problem-solving abilities are crucial for monitoring operations and addressing challenges. A proactive attitude and the ability to work in a fast-paced environment are essential for success in this position. Candidates must be willing to work full-time from the office.
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10th Pass Freshers For Airport Customer Service Associate

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Patna City
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nWe are looking for a dedicated Airport Customer Service Associate to join our team in Patna City. This role is perfect for individuals who are enthusiastic about providing excellent service and ensuring a positive experience for airport passengers.nnKey Responsibilities:nn1. Customer Assistance: Greet and assist passengers at the airport, answering queries related to flight schedules, baggage handling, and travel procedures.nn2. Check-In Support: Help passengers with the check-in process, ensuring they have the necessary documents and information for their flights.nn3. Problem Resolution: Address any issues or complaints from passengers with patience and professionalism, striving to find quick and satisfactory solutions.nn4. Information Management: Keep passengers informed about flight updates, delays, and gate changes through clear and consistent communication.nnRequired Skills and Expectations:nnIdeal candidates should possess strong communication skills and the ability to remain calm under pressure. A friendly demeanor and a positive attitude are essential for creating a welcoming environment for passengers. Attention to detail is crucial in adhering to airport policies and ensuring smooth operations. Applicants should have at least a 10th-grade education and be willing to work full-time in an office setting. No prior experience is necessary, making this a great entry-level opportunity for motivated individuals looking to begin their career in customer service at the airport.
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Fresher hiring for Airport Customer Service Associate

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Sahibganj
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nJoin our team as an Airport Customer Service Associate in Sahibganj, India. You will play a vital role in ensuring a positive experience for passengers at the airport.nnKey Responsibilities:nn- Customer Assistance: Help passengers with check-in processes, provide information about flights, and assist with boarding procedures to enhance their travel experience. n- Problem Resolution: Address any issues or complaints from passengers promptly and professionally, ensuring their concerns are managed efficiently and satisfactorily.n- Communication: Maintain clear communication with passengers and collaborate with other airport staff to ensure seamless operations and prompt service delivery.n- Operational Support: Assist in various airport tasks such as managing baggage inquiries and ensuring that all processes follow safety and security regulations.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade. Strong communication skills are essential, as you will interact with diverse passengers. You should be friendly, patient, and able to work in a fast-paced environment. Being a team player is crucial, as you will be working alongside other staff to provide excellent service. A neat appearance and professional demeanor are required to create a positive impression for all airport visitors. Flexibility to work various shifts, including weekends and holidays, is also expected. No previous experience is required, making this a great opportunity for those looking to start their career in customer service.
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Airport Customer Service Associate Jobs For 10th Pass Freshers

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Samastipur
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nWe are seeking a friendly and dedicated Airport Customer Service Associate to join our team in Samastipur, Bihar. This entry-level position is ideal for individuals eager to start a career in customer service within the aviation industry.nnAs an Airport Customer Service Associate, you will support passengers in various aspects of their travel experience. Your key responsibilities will include:nn- Assisting Passengers: Help travelers check in, provide information about flights, and address any inquiries or concerns.n- Managing Documentation: Ensure that all necessary travel documents are processed correctly, including boarding passes and identification checks.n- Coordinating with Airlines: Work closely with airline staff to facilitate smooth operations and assist passengers with luggage and boarding procedures.n- Resolving Issues: Address and resolve any passenger complaints or malfunctions efficiently, ensuring customer satisfaction.nnTo excel in this role, candidates should possess strong communication skills and a friendly demeanor, as you will interact with a diverse range of passengers. It is important to be attentive to details and capable of working under pressure, especially during peak travel times. nnThe ideal candidate should have a minimum education level of 10th pass and 0-1 years of experience, making this a great opportunity for fresh graduates or individuals seeking to build their careers. A willingness to learn and grow in a dynamic environment will be key to your success.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Bhubaneswar
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
As an Airport Passenger Service Associate, you will play a crucial role in ensuring a smooth and pleasant travel experience for passengers at the airport. This position requires friendly interaction and effective communication with travelers.Key Responsibilities:- Check-in Assistance: Help passengers with the check-in process, ensuring they have all necessary documents and provide them with boarding passes.- Baggage Handling Support: Guide passengers on baggage policies and assist them with any queries regarding their luggage.- Passenger Queries: Address any questions or concerns from travelers, providing them with accurate information regarding flights, services, and airport facilities.- Boarding Support: Assist during the boarding process to ensure it is efficient, helping to organize passengers and ensuring they board their flights smoothly.- Customer Service: Deliver excellent customer service to enhance the passenger experience, being approachable and positive at all times.- Problem Resolution: Manage any issues or complaints from passengers promptly and professionally, escalating matters when necessary.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact effectively with passengers. A friendly demeanor and a willingness to assist are crucial for this role. Basic knowledge of airport operations and procedures is beneficial, but not essential. Attention to detail and the ability to stay calm under pressure are important traits. A high school education (10th pass) is required, and candidates should be eager to learn in a fast-paced environment. Previous experience in customer service is a plus but not necessary.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Hyderabad
Airline Operations Grooming Hospitality Interpersonal Skills Personality Development Basic Computer Skills Calm Under Pressure Cultural Awareness Listening Skills Empathy Customer Service Multitasking Conflict Resolution Problem-solving Attention to Detail Product Knowledge Resilience Sales Skills Teamwork Time Management Language Skills Computer Skills Adaptability Organizational Skills Sales & Marketing Business Development Telecaller
passengers with check-in, boarding, and flight-related queries.Handle ticketing, baggage, and reservation-related requests.Provide information about flight schedules, delays, cancellations, and boarding gates.Support passengers with baggage issues and coordinate with baggage-handling teams.Handle customer complaints and provide appropriate solutions.Assist elderly passengers, families, and passengers requiring special assistance.Verify passenger documents according to airline procedures.Maintain accurate passenger and service records.Coordinate with airport, security, ground-handling, and airline teams.Ensure a smooth and professional passenger experience.Follow airline safety, security, and customer-service policies.EligibilityMinimum 10+2 / equivalent qualification.Good English and communication skills.Customer-service and interpersonal skills.Basic computer knowledge.Professional appearance and positive attitude.Ability to work in shifts, including weekends and holidays.We are seeking an enthusiastic Airlines Executive to join our team in Patna, India. This full-time position is ideal for candidates with 0 to 2 years of experience and requires at least a 10th-grade education.Key Responsibilities:- Customer Service: You will assist passengers with their travel needs, including booking tickets, providing flight information, and addressing inquiries to ensure a positive travel experience.- Flight Coordination: You will help manage flight schedules and assist in coordinating check-in processes, ensuring that all procedures run smoothly and efficiently.- Administrative Support: This role involves maintaining accurate records and documentation related to flights and passengers, ensuring compliance with airline policies and procedures.- Problem Resolution: You will address and resolve any issues that arise during the travel process, demonstrating professionalism and empathy to maintain customer satisfaction.Required Skills and Expectations:Candidates should have strong communication skills and the ability to work effectively in a team environment. Attention to detail is crucial, as you will be handling sensitive information and managing various tasks simultaneously. A proactive approach to problem-solving and the ability to remain calm under pressure will be essential. Additionally, candidates must be willing to work from the office and commit to a full-time schedule. Prior experience in customer service or a similar role will be beneficial but is not mandatory.
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  • Fresher
  • 6.0 Lac/Yr
  • Tezpur Sonitpur
Customer Care Coordination Skills Typing Skills
A Back Office Associate supports daily business functions by maintaining records, processing documents, and coordinating with internal teams. They ensure that data is accurate, files are organized, and front-facing departments have the operational support they needData Entry and Management: Enter, update, and maintain accurate information in company databases, spreadsheets, and digital archives.Record Keeping and Documentation: Organize files, process invoices, and prepare routine operational or management information system (MIS) reports.HR RINKY-8721023842
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Dehradun
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
Join our team as a Customer Support Executive in Dehradun, India, and provide exceptional support to our clients. This full-time position is ideal for candidates with 0 to 2 years of experience and requires a minimum of 12th-grade education. You will work from home while assisting customers with their inquiries.nnKey Responsibilities:nn- Respond to Customer Inquiries: Handle phone calls, emails, and chats from customers, providing them with accurate information and resolving their issues efficiently.n- Document Customer Interactions: Maintain records of customer interactions in our database, ensuring that all details are accurately logged for future reference.n- Assist with Product Knowledge: Learn about our products and services to better assist customers and help them make informed decisions.n- Provide Feedback: Share customer feedback with the team to improve service quality and enhance customer satisfaction.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to effectively interact with customers. Attention to detail is essential for documenting interactions accurately. Being a team player is important, along with the ability to work independently in a remote setting. Basic computer skills, including proficiency in email and Internet usage, are necessary to handle customer queries effectively. Candidates should have a positive attitude and be willing to learn and adapt in a fast-paced environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Patna, India. This is a full-time work-from-home position ideal for individuals with 0 to 2 years of experience who have completed their 12th grade.nnAs a Customer Support Executive, you will be the first point of contact for our customers, assisting them with their inquiries and resolving their issues. Your role is crucial in ensuring customer satisfaction and maintaining a positive relationship with our clients.nnKey Responsibilities:n1. Respond to customer inquiries via phone, chat, or email: You will address questions and concerns in a timely manner, providing accurate information and solutions.n2. Resolve customer complaints effectively: You will identify issues, investigate solutions, and take appropriate action to resolve complaints while ensuring all customer interactions are handled professionally.n3. Provide product information and support: You will help customers understand our products and services, guiding them on how to use them effectively while promoting a positive customer experience.n4. Maintain accurate records of interactions: You will document all customer interactions and track issues to ensure follow-up actions are completed as needed.nnRequired Skills and Expectations:nCandidates should possess excellent communication skills and have a customer-focused attitude. The ability to work independently and manage time effectively is essential. Proficiency in using computers and various communication tools is expected, and a positive, problem-solving approach will enhance your success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Bhopal, India. This is a full-time position that allows you to work from home. Ideal candidates should have 0 to 2 years of experience and have completed their 12th grade education.nnAs a Customer Support Executive, your primary responsibility will be to assist customers with their inquiries, resolving issues to ensure their satisfaction. You will actively listen to customer concerns and provide prompt solutions while maintaining a friendly and professional demeanor. nnKey Responsibilities include:nn1. Customer Inquiries: Respond to customer questions via phone, email, or chat. You will provide clear information about products and services to help customers make informed decisions.nn2. Issue Resolution: Address and resolve customer complaints. You will investigate issues, offer solutions, and follow up to ensure the customer is satisfied with the resolution.nn3. Record Keeping: Maintain detailed records of customer interactions and transactions. Your documentation will help track problems and solutions for future reference.nn4. Feedback Collection: Gather customer feedback to share with the team. Your insights will help us improve our services and better meet customer needs.nnTo succeed in this role, you should have strong communication skills, be a good listener, and display a positive attitude. Strong problem-solving abilities and the ability to work independently are essential. A passion for helping others and the perseverance to address challenges will contribute to your success in this position.
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Customer Relationship Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. This position is ideal for those starting their careers in customer service.Key Responsibilities:1. Customer Assistance: Help passengers with ticketing, check-in, and baggage inquiries, ensuring they receive timely and accurate information.2. Handling Queries: Address customer questions and concerns about flight schedules, cancellations, and airport services, providing clear and concise solutions.3. Check-in Services: Facilitate the check-in process efficiently, guiding travelers through necessary steps and ensuring that all procedures are followed correctly.4. Problem Resolution: Manage and resolve any customer issues or complaints with professionalism, ensuring that each traveler feels valued and understood.5. Documentation Support: Assist passengers with necessary documentation and ensure compliance with airport regulations for smooth travel.Required Skills and Expectations:Candidates should have good communication skills in English and local languages to effectively interact with a diverse range of passengers. A commitment to providing exceptional customer service is essential. You should be able to work well under pressure and adapt to a busy airport environment. Basic computer skills are important for handling check-in systems and inquiries. Flexibility and the willingness to work varied shifts, including weekends and holidays, are also expected. A completed education up to the 12th grade is required.
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Airport Customer Service Associate || Freshers & Experienced

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Passenger Handling Airline Operations Airport Operation Customer Relationship Airport Ticketing Airline Customer Service
As an Airport Customer Service Associate, you will play a vital role in providing excellent service to passengers. You will support travelers with their inquiries and ensure they have a pleasant experience.Key Responsibilities:- Assist Passengers: Answer questions about flight schedules, check-in procedures, and baggage information, providing clear guidance to travelers.- Handle Complaints: Address customer complaints with patience and professionalism, finding solutions to ensure customer satisfaction.- Provide Information: Offer information about airport facilities, services, and emergency procedures to help travelers have a safe experience.- Coordinate with Airlines: Communicate with airline representatives to resolve issues such as flight changes or delays, ensuring that all parties are informed and updated.- Maintain Records: Keep accurate records of customer interactions and incidents, which will help improve service and streamline processes.Required Skills and Expectations:- Communication Skills: You must have strong verbal and written communication skills to interact with diverse passengers and convey information clearly.- Customer Service Orientation: A friendly and helpful attitude is essential for creating a positive experience for travelers.- Problem-Solving Skills: You should be able to think on your feet and resolve issues effectively under pressure.- Tech-Savvy: Familiarity with technology and the ability to use software for customer service is important, as you will be working from home.- Time Management: Efficiently manage your time to handle multiple inquiries and tasks in a busy environment. This part-time position requires you to be proactive and dedicated to providing outstanding service to airport travelers.
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • Fresher
  • 4.3 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
Join our team as an Airport Customer Service Associate in Patna, India. This full-time position is perfect for freshers looking to start their careers in the aviation industry.Key Responsibilities:1. Customer Assistance: Greet and assist passengers with inquiries about their flights, luggage, and airport facilities, ensuring a positive customer experience.2. Check-In Support: Help passengers with the check-in process, including issuing boarding passes and tagging luggage, to facilitate smooth boarding procedures.3. Problem Resolution: Address passenger issues or complaints promptly and effectively, providing solutions to enhance customer satisfaction.4. Information Provision: Offer accurate and timely flight information, including delays and gate changes, to keep customers informed during their travel.5. Collaboration: Work closely with airline staff and other airport departments to ensure efficient operations and communication.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th pass. Strong communication skills in English and local languages are essential for effective interaction with passengers. You should be friendly, approachable, and able to work in a fast-paced environment. Attention to detail and problem-solving skills are crucial for addressing customer needs efficiently. A commitment to delivering exceptional service and a team-oriented attitude will help you succeed in this role.
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Fresher hiring for Airport Passenger Service Associate

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Gaya
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Aircraft Handling Airline Customer Service Airport Ramp Customer Relationship Air Ticketing Ticket Booking Communication Skills Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination
Join our team as an Airport Passenger Service Associate in Gaya, India. This role is ideal for individuals who enjoy interacting with people and have a passion for the aviation industry. nnKey Responsibilities:n- Assist Passengers: Provide support to passengers by answering questions, offering directions, and helping with boarding and check-in processes.n- Manage Check-in Procedures: Facilitate smooth check-in and boarding processes by verifying passenger information and issuing boarding passes.n- Handle Customer Inquiries: Address any passenger inquiries or concerns professionally, ensuring a positive travel experience.n- Support Team Operations: Collaborate with fellow associates and airport staff to ensure smooth daily operations at the passenger service desk.nnRequired Skills and Expectations:nCandidates should have a minimum of 12th-grade education and may have between 0 to 5 years of experience in customer service or a related field. Strong communication skills are essential, as you will engage with diverse passengers. A friendly demeanor and a proactive attitude are crucial to ensuring a pleasant experience for all travelers. Attention to detail and the ability to handle stressful situations calmly are also important traits for success in this role. Individuals must be willing to work full-time from the office and be flexible with working hours to accommodate flight schedules.
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Airport Passenger Service Associate Fresher

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Ranchi
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Aircraft Handling Airline Customer Service Airport Ramp Customer Relationship Air Ticketing Ticket Booking Communication Skills Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination
Join our team as an Airport Passenger Service Associate in Ranchi, India. This role is perfect for individuals looking to start or grow their career in the aviation industry while providing exceptional service to travelers. nnKey Responsibilities:nn- Customer Assistance: Greet passengers, provide information about flights, and assist with check-in processes to ensure a smooth travel experience.n- Problem Resolution: Address passenger queries and concerns promptly, using effective communication to resolve issues related to ticketing, baggage, or flight schedules.n- Safety and Security Compliance: Follow airport protocols and guidelines to maintain a secure environment for passengers and staff.n- Team Collaboration: Work closely with other airport personnel to coordinate services and improve operational efficiency, ensuring all tasks are completed timely and accurately.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess good communication and interpersonal skills. A positive attitude and the ability to work in a fast-paced environment are essential. Previous experience is not mandatory; we welcome freshers and those with up to 5 years of experience. Being adaptable and willing to learn will help you excel in this role. A dedication to providing high-quality customer service and a team-oriented mindset are also important for success in this position.
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Online For Airport Passenger Service Associate Jobs (Freshers)

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Bokaro
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Aircraft Handling Airline Customer Service Airport Ramp Customer Relationship Air Ticketing Ticket Booking Communication Skills Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination
Join our team as an Airport Passenger Service Associate in Bokaro, India, where you will play a vital role in enhancing the travel experience for passengers. This position is ideal for candidates with no prior experience or up to five years of experience.nnKey Responsibilities:nn- Customer Assistance: Greet and assist passengers at the airport, ensuring they have the information they need for a smooth journey.nn- Baggage Handling: Help passengers manage their baggage, including checking in and retrieving luggage as needed.nn- Information Provider: Provide clear information about flight details, airport services, and other travel-related inquiries to enhance passenger experience.nn- Problem Solving: Address any passenger concerns or issues promptly and effectively, ensuring their comfort and satisfaction.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess strong communication skills to interact positively with diverse passengers. A customer-focused attitude is crucial, as well as the ability to work in a fast-paced environment. Being a team player is essential, as you will collaborate with other airport staff to ensure seamless service. Punctuality and professionalism are expected at all times, as you represent the airlines commitment to high-quality service. Your enthusiasm and dedication to helping others will be key to succeeding in this role.
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