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Fresher Customer Service Associate Jobs

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Female - Customer Service Associate - Santacruz Mumbai

The Centurion Hospitality and Infra Services

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Santacruz Mumbai
Customer Relationship Good Communication Skill
Customer service- handling clients via telephone, mails , handling clients. You have to do booking for hotel
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Relationship Customer Service Customer Support Customer Care Cons Customer Guidance BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are looking for a dedicated Customer Service Associate to join our team in Kanpur. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:1. Respond to Customer Inquiries: Answer phone calls, emails, and chat messages promptly and professionally, providing accurate information and assistance.2. Resolve Issues: Address customer complaints or concerns with empathy and patience, working to find effective solutions to their problems.3. Maintain Records: Keep detailed records of customer interactions and transactions, ensuring all information is accurately documented for reporting purposes.4. Provide Product Knowledge: Stay informed about our products and services to provide customers with up-to-date information and guidance.5. Follow-Up: Proactively reach out to customers to ensure their issues have been resolved and to gather feedback on their experience.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong communication skills to interact effectively with customers. Problem-solving abilities are essential for addressing customer concerns. Good listening skills are equally important to understand customer needs fully. Familiarity with basic computer operations and the ability to work independently in a remote setting are also required. A positive attitude and a team-oriented mindset will help you succeed in this role. No prior experience is necessary, making this an ideal opportunity for freshers.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Airline Customer Service
SHARE YOUR RESUME 9007706142We are seeking a dedicated Airport Customer Service Associate in Kolkata, India. This role is perfect for individuals looking to start their careers in the aviation industry, providing excellent customer service at the airport.Key Responsibilities:- Customer Assistance: Greet passengers warmly, assist with inquiries, and provide information about flights, services, and airport facilities.- Check-in Support: Help passengers with the check-in process by guiding them through necessary procedures, ensuring they have the required documents.- Handling Baggage Issues: Address baggage-related concerns by tracking lost luggage and helping passengers with their claims.- Problem Resolution: Actively listen to customer issues, working to resolve them quickly and effectively to ensure a smooth travel experience.- Collaboration: Work closely with other airport staff and departments to maintain a high standard of service and smooth operations.Required Skills and Expectations:Candidates should have a minimum education level of 10th grade and be comfortable working full-time in an office environment at the airport. Effective communication skills and a positive attitude are essential to provide great customer experiences. A strong team-oriented mindset and the ability to remain calm during busy times are crucial for success in this role. Previous experience is not required, making this an excellent opportunity for those new to the workforce.
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Mohali
Customer Care Cons BPO Operations Chat Process Chat Support Non Voice Process BPO Non Voice Domestic BPO
We are looking for a dedicated Customer Care Associate to join our team in Mohali. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions through phone calls, emails, or chats promptly and courteously to provide assistance and resolve issues.- Provide Product Information: Educate customers about our products and services, ensuring they have all the necessary information to make informed decisions.- Resolve Complaints: Address customer concerns by identifying the problem and finding a suitable solution to enhance customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and feedback to help improve our services and identify trends.- Collaborate with Teams: Work with other departments to ensure seamless service delivery and to escalate issues that require further attention.Required Skills and Expectations:- Communication Skills: You should be able to communicate clearly and effectively with customers, both verbally and in writing.- Problem-Solving Ability: Strong analytical skills are needed to assess customer issues and find appropriate solutions quickly.- Team Player: Willingness to work collaboratively with colleagues to achieve common goals and improve service quality.- Adaptability: Ability to handle different customer personalities and adjust your approach as needed.- Basic Computer Skills: Familiarity with computer systems, including office software and customer relationship management (CRM) tools will be beneficial.We welcome candidates with 0 to 6 years of experience and who have completed at least their 12th grade. If you are passionate about helping others and have a customer-friendly attitude, we look forward to hearing from you.
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  • Fresher
  • 6.0 Lac/Yr
  • Palamu
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are looking for a friendly and helpful Airport Information Desk Associate at Palamu, India. This role is perfect for freshers who have completed their 10th grade and are eager to assist travelers.Key Responsibilities:- Customer Assistance: Greet passengers and answer their questions about flights, terminals, and airport services, ensuring a pleasant journey.- Information Dissemination: Provide accurate and timely information regarding flight schedules, delays, and baggage claims, assisting travelers in understanding airport processes.- Problem-Solving: Address any issues passengers may face, such as lost luggage or missed flights, by guiding them to the appropriate resources and solutions.- Communication: Maintain clear communication with airport staff and other departments to relay important updates or changes that may affect travelers.- Documentation: Collect and maintain relevant customer feedback, ensuring it is logged properly for ongoing service improvements.Required Skills and Expectations:Candidates should possess excellent communication skills and a friendly demeanor to interact effectively with passengers from diverse backgrounds. Patience and problem-solving abilities are essential to handle inquiries and resolve issues calmly. A sense of teamwork is necessary as you will be collaborating with other airport staff. Basic computer skills are required for data entry and information retrieval. Most importantly, a positive attitude and willingness to learn are critical for success in this role.
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  • Fresher
  • 1.8 Lac/Yr
  • Mumbai
Sales Retail
As a Counter Staff in our company, you will play an essential role in providing excellent service to our customers. We are looking for motivated and friendly individuals to join our team in Mumbai. Key Responsibilities:- Customer Interaction: You will greet customers warmly, assist them with inquiries, and provide information about products or services to enhance their experience.- Order Taking: Accurately take and process customer orders while ensuring all details are recorded correctly to minimize errors.- Payment Handling: Process payments swiftly and efficiently, while ensuring a positive checkout experience for customers.- Inventory Management: Assist in monitoring stock levels, restocking items as needed, and keeping the counter area neat and organized.- Problem Solving: Address customer complaints or concerns professionally, seeking solutions to ensure customer satisfaction.Required Skills and Expectations:- A minimum education of 12th pass is essential for this role.- We welcome freshers, so no prior experience is needed, but a positive attitude and eagerness to learn are crucial.- Good communication skills in English and Hindi are important for effective customer interaction.- You should be punctual, reliable, and able to work full-time from the office.- A friendly demeanor and ability to work well in a team will help create a welcoming environment for customers.Candidates should be comfortable working in a fast-paced environment and ready to provide exceptional service.
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  • Fresher
  • 1.8 Lac/Yr
  • Faridabad
Waiter Customer Relationship Customer Handling Handling Customer Queries Team Associate Crew Member Service Crew Order Taking
We are looking for a dedicated Team Member to join our office in Faridabad. This role is ideal for freshers with a 12th-grade education seeking to kickstart their career in a supportive environment. Key Responsibilities:- Assist Team Members: Support your colleagues by completing assigned tasks to ensure smooth operations.- Participate in Meetings: Attend team meetings to share ideas, discuss tasks, and collaborate effectively with the team.- Maintain Records: Help keep accurate records such as logs or reports to track team progress and projects.- Communicate Effectively: Share important information with team members and relaying feedback from management.- Perform Administrative Tasks: Carry out basic office duties such as filing, data entry, and organizing documents to support team productivity.Required Skills and Expectations:- Team Player: Must work well with others and contribute positively to team dynamics.- Good Communication: Clear verbal and written communication skills are essential for effective collaboration.- Adaptable and Eager to Learn: Willingness to learn new processes, software, and take on various tasks as needed.- Time Management: Ability to manage tasks efficiently, prioritize assignments, and meet deadlines.- Problem-Solving Skills: Be resourceful and proactive in identifying and resolving small issues that may arise during teamwork.This full-time position requires a male candidate who is ready to work from the office every day and is enthusiastic about learning and growing within a team environment.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Navi Mumbai
Voice Process BPO Customer Focus Domestic BPO Customer Relationship
We are looking for a Customer Care Associate to join our team in Navi Mumbai. This entry-level position is ideal for those who are passionate about helping customers and providing excellent service.As a Customer Care Associate, your main responsibilities will include: - Responding to Customer Inquiries: You will handle questions and concerns from customers via phone, email, or chat, ensuring they receive accurate information in a friendly manner.- Resolving Issues: You will assist in troubleshooting problems and provide solutions to enhance customer satisfaction, demonstrating patience and problem-solving skills.- Maintaining Records: You will update customer information and document interactions in our system, ensuring all records are accurate and up-to-date.- Working in a Team: Collaborate with colleagues and other departments to achieve overall business goals while maintaining a positive work environment.The ideal candidate should have strong communication skills, both spoken and written. You should be able to listen carefully to customers and explain solutions clearly. A proactive attitude and the ability to stay calm under pressure are essential. Familiarity with computers and basic software applications will be important for inputting information and retrieving customer data. We welcome candidates with 0 to 1 year of experience, especially recent high school graduates. If you are eager to learn and grow in a customer-focused environment, we encourage you to apply.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Patna
Marketing Marketing Communication Lead Generation Problem Solving Inside Sales b2c Marketing B2B Sales Confidence Sales Business Development Strategic Communication Negotiation Skills Customer Care
Generate leads through calls, references, social media, and networking.Contact potential customers and understand their property requirements.Explain project details, pricing, location, amenities, and investment benefits.Arrange and coordinate property site visits.Follow up with clients and convert leads into bookings.Maintain regular communication with prospective customers.Build and maintain strong customer relationships.Develop new Associates/Channel Partners and support them in sales activities.Achieve monthly sales targets and performance goals.Maintain daily records of calls, meetings, site visits, and follow-ups.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Female
  • Motihari East Champaran
Customer Relationship Customer Support Technical Services Voice Process
As a Customer Associate, you will play an important role in ensuring customer satisfaction and providing assistance during their shopping experience. Your main responsibilities will include:- Customer Service: Greet and assist customers who visit the store, answering their questions and ensuring they have a pleasant experience. Your friendly approach will help build lasting customer relationships.- Product Knowledge: Familiarize yourself with the products offered in-store to provide accurate information and recommendations to customers. This will help customers make informed decisions and enhance their shopping experience.- Sales Support: Help in promoting sales and offers to customers, encouraging them to take advantage of deals. Your efforts can directly influence the stores sales targets.- Inventory Management: Assist in organizing and maintaining the stores inventory. Keeping shelves stocked and products displayed neatly is crucial for a positive customer experience.- Feedback Collection: Gather customer feedback about their shopping experience and any suggestions they may have. This feedback is valuable for improving the stores services.Candidates for this position should:- Be female and have completed at least the 12th grade.- Have excellent communication and interpersonal skills to interact with customers effectively.- Be eager to learn and adapt quickly to a fast-paced retail environment.- Show initiative and a positive attitude, contributing to a team-oriented work environment.No prior experience is necessary; fresh candidates are welcome.
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Customer Associate - Full Time

Connaitre Innovation (COIN)

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Bangalore
Customer Service Service Marketing
We are looking for a motivated and friendly Customer Associate to join our team in Bangalore. As a Customer Associate, you will play a vital role in ensuring customers have a positive experience with our services.Key Responsibilities:- Customer Support: Assist customers with their inquiries and issues through various channels including phone, email, and chat to ensure their needs are met effectively.- Issue Resolution: Identify and troubleshoot customer problems, providing timely solutions to enhance customer satisfaction.- Product Knowledge: Stay updated about our products and services to offer accurate information and guidance to customers.- Documentation: Maintain records of customer interactions and transactions in our systems for better service continuity.- Feedback Collection: Gather and report customer feedback to help improve our services and overall customer experience.Required Skills and Expectations:Candidates should have strong communication skills to interact clearly and effectively with customers. A positive attitude and the ability to manage stress in a fast-paced environment are essential. Being detail-oriented will help in accurate documentation and issue resolution. Basic familiarity with computer systems and customer service concepts is expected. Previous experience is not mandatory but a willingness to learn and adapt is crucial for success in this role.
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Chennai
Banking Operations Collection Process Customer Care Customer Care Associate
We are looking for a Bank Operation Executive to join our team in Chennai. The ideal candidate will assist with various banking operations and ensure smooth processing of transactions. This role is suitable for candidates who have recently completed their 12th grade and have a keen interest in banking.Key Responsibilities:- Transaction Processing: Handle daily banking transactions accurately and efficiently, ensuring that all operations comply with bank policies.- Customer Support: Provide exceptional service to customers by addressing their queries and concerns regarding banking products and services.- Documentation: Manage and organize necessary documentation for various banking processes, ensuring records are kept up to date.- Compliance Monitoring: Assist in ensuring that all operations meet regulatory and compliance standards set by the banking authorities.- Team Collaboration: Work closely with other departments to address any operational issues and improve service delivery.Required Skills and Expectations:Candidates should have excellent communication skills to interact with customers and team members effectively. A detail-oriented approach is essential for managing transactions and documentation accurately. Basic computer proficiency, particularly in MS Office, is necessary for daily tasks. An eagerness to learn and adapt to new situations is important, as banking operations can evolve frequently. Candidates should be punctual and reliable, demonstrating a strong work ethic and commitment to providing high-quality service. This full-time position requires working from the office, and experience in the banking sector is an advantage, but not mandatory, making it suitable for fresh graduates or individuals with minimal experience.
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Customer Relationship Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. This position is ideal for those starting their careers in customer service.Key Responsibilities:1. Customer Assistance: Help passengers with ticketing, check-in, and baggage inquiries, ensuring they receive timely and accurate information.2. Handling Queries: Address customer questions and concerns about flight schedules, cancellations, and airport services, providing clear and concise solutions.3. Check-in Services: Facilitate the check-in process efficiently, guiding travelers through necessary steps and ensuring that all procedures are followed correctly.4. Problem Resolution: Manage and resolve any customer issues or complaints with professionalism, ensuring that each traveler feels valued and understood.5. Documentation Support: Assist passengers with necessary documentation and ensure compliance with airport regulations for smooth travel.Required Skills and Expectations:Candidates should have good communication skills in English and local languages to effectively interact with a diverse range of passengers. A commitment to providing exceptional customer service is essential. You should be able to work well under pressure and adapt to a busy airport environment. Basic computer skills are important for handling check-in systems and inquiries. Flexibility and the willingness to work varied shifts, including weekends and holidays, are also expected. A completed education up to the 12th grade is required.
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Indore
Good Communication Skills Customer Relationship
* MEGA WALK-IN DRIVE WE ARE HIRING! *### Healthcare Voice Process (MNC KPO) *Date:* 31st July 2026 Location: Indore Work Mode: Work From Office (WFO)### Eligibility* Recent Graduates (2022
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  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Noida
International BPO Customer Guidance BPO Operations BPO Customer Relationship
We are looking for a Customer Service Associate to join our team in Noida. This is a full-time position that requires you to work from our office. You will play a crucial role in helping our customers and ensuring their satisfaction.Key Responsibilities:- Assist Customers: Provide friendly and effective support to customers over the phone, email, and chat for any inquiries they may have.- Problem Solving: Identify customer issues and work towards providing quick and effective solutions to enhance customer experience.- Maintain Records: Keep accurate records of customer interactions and transactions in our system to help track issues and their resolutions.- Follow Up: Contact customers to ensure issues were resolved to their satisfaction and provide further assistance if needed.- Collaborate with Team: Work closely with other team members to share insights and improve customer service processes.Required Skills and Expectations:- Communication Skills: Clear and effective verbal and written communication is essential for assisting customers and relaying information accurately.- Customer Focus: A strong desire to help customers and resolve their issues in a timely manner is important.- Problem-Solving Skills: Ability to think critically and find solutions to customer problems is crucial.- Team Player: Willingness to collaborate with colleagues and contribute to a positive team environment.- Adaptability: Being open to feedback and adjusting methods to improve customer service and efficiency in handling inquiries.No prior experience is required, making this an excellent opportunity for recent graduates or those looking to start a career in customer service.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Deoghar
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
Join our team as an Airport Customer Service Associate in Deoghar, India, where you will play a vital role in ensuring a smooth and pleasant experience for passengers traveling through the airport.In this position, your key responsibilities will include greeting passengers as they arrive, providing assistance with check-in procedures, and answering any questions they may have about their flights. You will also manage baggage claims and ensure that any issues are addressed promptly. Additionally, you will help maintain a clean and organized environment at the airport, ensuring that all areas are welcoming for travelers.To succeed in this role, you should possess excellent communication skills, both verbal and written, to interact effectively with passengers and colleagues. A friendly attitude and a strong customer-service mindset are essential, as you will be responsible for handling inquiries and resolving issues with patience and professionalism. Attention to detail is important for managing information accurately and ensuring that processes run smoothly. While prior experience in customer service is a plus, it is not required as we welcome applicants with a strong desire to learn. A minimum educational qualification of 10th pass is mandatory. If you are ready to embark on a rewarding career in a dynamic environment, we encourage you to apply.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Gurgaon
Customer Care Customer Relationship Voice Process
We are looking for a Customer Associate to join our team in Gurgaon. This entry-level position is ideal for individuals with no prior experience, providing the perfect opportunity to start a career in customer service.As a Customer Associate, you will be responsible for delivering excellent service to our customers. Your key responsibilities include:1. Customer Interaction: Engage with customers through various channels, including phone, email, and chat. You will answer questions and address concerns about our products and services.2. Problem Solving: Identify and resolve customer issues efficiently. You will work to find the best solutions to ensure customer satisfaction.3. Order Management: Assist customers with placing orders, tracking shipments, and managing returns. You will ensure all transactions are processed accurately.4. Feedback Collection: Gather customer feedback to help improve our services. You will communicate customer insights to the team for continuous improvement.To be successful in this role, you should have strong communication skills and a friendly attitude. You need to be comfortable working in a fast-paced environment and be ready to learn quickly. Attention to detail and a customer-focused mindset are essential. Basic computer skills will be helpful, as you will use various software to assist customers. A 10th-grade education is required to apply for this full-time position at our office in Gurgaon.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Pune
Customer Relationship Domestic BPO BPO Non Voice Non Voice Process BPO
As a Customer Care Associate, you will play a vital role in providing excellent support to our customers. Your primary focus will be to assist customers with their inquiries, ensuring they have a positive experience. Key Responsibilities:- Customer Support: Respond to customer queries via phone, email, or chat, ensuring prompt and friendly assistance.- Issue Resolution: Identify and solve customer problems efficiently, guiding them through solutions to enhance their satisfaction.- Product Knowledge: Maintain up-to-date knowledge of the products and services to provide accurate information to customers.- Feedback Collection: Gather feedback from customers to help improve services and products, contributing to overall business growth.- Record Keeping: Accurately document customer interactions and follow-up actions in the database for future reference.Required Skills and Expectations:- Communication Skills: You should have strong verbal and written communication skills to engage effectively with customers.- Problem-Solving Skills: Must be able to think critically and resolve issues quickly, ensuring customer satisfaction.- Attention to Detail: Ability to pay close attention to customer needs and concerns, providing tailored support.- Technical Proficiency: Familiarity with computers and basic software applications is necessary for managing customer interactions effectively.- Team Player: You should be able to work well within a team and support colleagues when needed.Candidates should have completed their 12th grade and must be male. This is a full-time position and will be conducted from home. No prior experience is required, making it an excellent opportunity for freshers.
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Customer Service Associate - Vasai Palghar Fresher

Speciality Value Lighting & Design Private Limited

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Vasai Palghar
Customer Guidance Customer Relationship Customer Care Cons Good Communication Skills Chat Support
Job description:We are looking for a patient, proactive, and solutions-oriented Customer Service Executive to serve as the primary point of contact for our clients. You will handle inquiries, resolve issues regarding orders or technical complaints, and ensure a seamless experience from post-purchase to final delivery.Key Responsibilities:Inbound Query Management: Respond promptly and professionally to customer inquiries via phone, email, and WhatsApp regarding product availability, order status, and delivery timelines.Complaint Resolution: Acknowledge and log customer complaints or technical issues. Coordinate directly with the internal technical, factory, or service teams to ensure issues are resolved quickly.Order Tracking Support: Keep clients updated on their shipment status by coordinating with the dispatch and logistics teams to track delayed or missing orders.Sales Team Coordination: Assist the on-field sales team by sharing customer feedback, updating client accounts, and forwarding new business inquiries.Record Keeping: Maintain a daily log of received complaints, items repaired, and components scrapped.Requirements:Education: ITI, Diploma in Electrical/Electronics, or practical hands-on experience as a technician/electrician B.com, BSc, any graduate.Experience: 1 to 3 years of experience in a customer service, client relationship, or backend support role (experience in a manufacturing or technical company is a plus).Skills: Strong verbal and written communication skills. Proficiency in MS Office (Excel/Word) and comfort learning basic order management.ApplySend your updated CV with Current CTC, Expected CTC, and Notice Period to: hr@svldpl.net contact no: 8956611928
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Thoraipakkam Chennai
Customer Care Associate Telecalling Personal Loans Malayalam Home Loans Banking Tele Marketing Manager Kannada Telecaller BPO Operations
As a Customer Care Associate, you will play an essential role in ensuring customer satisfaction and support. Your primary focus will be assisting customers with their inquiries and providing solutions in a friendly and professional manner.Key Responsibilities:- Respond to Customer Inquiries: Address queries via phone, email, or chat, ensuring timely and accurate information is given to customers.- Resolve Customer Issues: Identify and troubleshoot problems customers face, providing effective solutions to ensure a positive experience.- Maintain Records: Accurately log customer interactions and issues in the system to help track queries and resolutions.- Follow Up: Proactively reach out to customers to ensure their issues have been resolved to their satisfaction.- Provide Product Information: Inform customers about product features, services, and promotions, guiding them in making informed decisions.- Collaborate with Team Members: Work closely with colleagues and other departments to share insights and improve customer service processes.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting effectively with customers.- Problem-Solving Ability: You should be able to think critically and offer solutions to customer issues.- Empathy and Patience: A customer-focused attitude is necessary to understand customer concerns and address them with care.- Basic Computer Skills: Familiarity with computer systems and software is important for logging information and tracking customer issues.- Team Player: You should be able to work well with others, sharing knowledge and supporting your team. The ideal candidate will have a positive attitude and a willingness to learn. This role is based in Thoraipakkam and requires candidates to work from the office.
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Airport Customer Service Associate || Freshers & Experienced

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Passenger Handling Airline Operations Airport Operation Customer Relationship Airport Ticketing Airline Customer Service
As an Airport Customer Service Associate, you will play a vital role in providing excellent service to passengers. You will support travelers with their inquiries and ensure they have a pleasant experience.Key Responsibilities:- Assist Passengers: Answer questions about flight schedules, check-in procedures, and baggage information, providing clear guidance to travelers.- Handle Complaints: Address customer complaints with patience and professionalism, finding solutions to ensure customer satisfaction.- Provide Information: Offer information about airport facilities, services, and emergency procedures to help travelers have a safe experience.- Coordinate with Airlines: Communicate with airline representatives to resolve issues such as flight changes or delays, ensuring that all parties are informed and updated.- Maintain Records: Keep accurate records of customer interactions and incidents, which will help improve service and streamline processes.Required Skills and Expectations:- Communication Skills: You must have strong verbal and written communication skills to interact with diverse passengers and convey information clearly.- Customer Service Orientation: A friendly and helpful attitude is essential for creating a positive experience for travelers.- Problem-Solving Skills: You should be able to think on your feet and resolve issues effectively under pressure.- Tech-Savvy: Familiarity with technology and the ability to use software for customer service is important, as you will be working from home.- Time Management: Efficiently manage your time to handle multiple inquiries and tasks in a busy environment. This part-time position requires you to be proactive and dedicated to providing outstanding service to airport travelers.
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • Fresher
  • 4.3 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
Join our team as an Airport Customer Service Associate in Patna, India. This full-time position is perfect for freshers looking to start their careers in the aviation industry.Key Responsibilities:1. Customer Assistance: Greet and assist passengers with inquiries about their flights, luggage, and airport facilities, ensuring a positive customer experience.2. Check-In Support: Help passengers with the check-in process, including issuing boarding passes and tagging luggage, to facilitate smooth boarding procedures.3. Problem Resolution: Address passenger issues or complaints promptly and effectively, providing solutions to enhance customer satisfaction.4. Information Provision: Offer accurate and timely flight information, including delays and gate changes, to keep customers informed during their travel.5. Collaboration: Work closely with airline staff and other airport departments to ensure efficient operations and communication.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th pass. Strong communication skills in English and local languages are essential for effective interaction with passengers. You should be friendly, approachable, and able to work in a fast-paced environment. Attention to detail and problem-solving skills are crucial for addressing customer needs efficiently. A commitment to delivering exceptional service and a team-oriented attitude will help you succeed in this role.
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Hiring For 12th Pass Freshers - Airport Passenger Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Customer Service Executive
As an Airport Passenger Service Associate in Kolkata, you will provide essential support to passengers traveling through the airport. Your primary goal will be to ensure a smooth and pleasant experience for travelers.Key Responsibilities:- Customer Assistance: Serve as the first point of contact for passengers, helping them with check-ins, ticketing, and boarding procedures. You will provide information about flight schedules and gate changes.- Luggage Handling: Assist passengers with their luggage, ensuring it is checked in correctly and reaching the right destination. You will also help with lost and found items.- Problem Solving: Address any issues that passengers may encounter, such as missed flights or baggage discrepancies. You will be responsible for finding quick and effective solutions to help travelers.- Safety and Security: Adhere to all airport safety and security protocols, ensuring a secure environment for all passengers and staff.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. A friendly and positive attitude is essential, as you will be interacting with diverse passengers daily. Basic computer skills are required to assist with check-in processes and documentation. Being a team player and having the ability to work in a fast-paced environment is important. Flexibility in working hours, including weekends and holidays, is expected in this role.
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  • Fresher
  • 6.0 Lac/Yr
  • Garhwa
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Information Desk Associate, you will be the friendly face welcoming travelers at our airport. Your main job will be to help passengers find their way, answer questions, and provide information about flights and services. Key Responsibilities:1. Customer Assistance: Greet passengers warmly, listen to their needs, and provide accurate information regarding flights, gates, and airport services.2. Information Dissemination: Share details about airport facilities like lounges, shops, and restaurants, ensuring travelers know their options.3. Problem Solving: Handle customer inquiries and resolve issues related to flight delays, lost luggage, or other travel-related concerns efficiently and politely.4. Coordinating Services: Guide passengers towards relevant services such as ticket counters, baggage claim, or transportation options, helping them navigate the airport smoothly.5. Maintaining Records: Keep track of customer inquiries and feedback to help improve our services and support future travelers.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education. Strong communication skills are essential, as you will be interacting with passengers from different backgrounds. You should be friendly, patient, and able to work in a busy environment. A good understanding of basic computer operations will help in managing information effectively. Freshers are encouraged to apply, as training will be provided to ensure you succeed in this role. Being a team player and having a positive attitude will be key to thriving in this dynamic airport setting.
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  • Fresher
  • 6.0 Lac/Yr
  • Jamtara
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are looking for an Airport Information Desk Associate in Jamtara, India. This full-time role is perfect for freshers who have completed their 10th-grade education. You will be the first point of contact for travelers, providing them with important information and support.Key Responsibilities:1. Customer Assistance: Greet travelers and assist them with inquiries about flights, airport services, and facilities, ensuring a welcoming atmosphere.2. Information Handling: Provide accurate and timely information regarding flight schedules, delays, boarding procedures, and luggage services, keeping passengers well-informed.3. Problem-Solving: Address any concerns or complaints from travelers and provide solutions or direct them to the appropriate services or personnel, ensuring a positive travel experience.4. Communication: Maintain clear communication with airline staff and other airport departments, helping to relay important updates and changes to passengers.5. Reporting: Keep logs of inquiries and feedback received from travelers to help improve airport services and assist management in identifying common issues.Required Skills and Expectations:Applicants should have excellent communication skills and a friendly demeanor, as interacting with passengers is a primary duty. Patience and problem-solving abilities are important for addressing traveler concerns. A keen attention to detail is necessary to provide accurate information. Candidates should be comfortable using basic computer systems for logging inquiries and accessing flight information, and must be able to work effectively in a fast-paced environment.
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  • Fresher
  • 6.0 Lac/Yr
  • Khurda
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are looking for an Airport Information Desk Associate to join our team in Khurda, India. This role is suitable for freshers who are eager to start their career in the aviation industry. You will help travelers by providing important information and assisting them with their inquiries.Key responsibilities include welcoming passengers and visitors to the airport. You will greet them with a friendly smile and ensure they feel comfortable and informed. Providing accurate information about flight schedules, terminal services, and amenities is essential. You will assist travelers in navigating the airport and direct them to various services like check-in counters, baggage claims, and lounges.Handling customer inquiries and complaints effectively is a crucial part of this job. You will need to listen to passengers
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Lucknow
Customer Service Associate Airport Ground Staff
We are looking for a passionate and dedicated Airline Customer Service Associate in Lucknow who will provide excellent assistance to airline customers. This role is perfect for individuals eager to start their career in the airline industry.Key Responsibilities:- Customer Assistance: Help passengers with inquiries about flights, bookings, and services. You will be the first point of contact and should provide clear and accurate information.- Check-ins: Assist customers with the check-in process, ensuring they have the necessary documents and understand the procedure.- Issue Resolution: Address and resolve customer complaints and issues promptly and efficiently. You will need to listen carefully and offer suitable solutions.- Information Provision: Provide details about flight schedules, baggage policies, and other important travel information. Keeping customers informed is essential to their travel experience.- Team Collaboration: Work closely with your colleagues and other departments to ensure smooth operations. Good teamwork will help you serve customers better.Required Skills and Expectations:- You should have a basic understanding of customer service principles. Strong communication skills are vital, as you will be interacting with customers daily.- A friendly and approachable attitude is important to create a welcoming environment for travelers.- Being detail-oriented and organized will help you manage multiple tasks effectively.- A high school education (10th pass) is required, along with a willingness to learn and grow in the airline industry. Previous experience in customer service is a plus, but not necessary.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Kolkata
Customer Service Associate Airport Ground Staff
We are looking for a motivated Airline Customer Service Associate in Kolkata to join our team. This role is ideal for individuals who enjoy helping others and have a passion for the airline industry. Key Responsibilities:- Assist Passengers: Greet and assist customers with check-ins, baggage inquiries, and travel information to ensure a smooth journey.- Handle Bookings: Process ticketing and changes to reservations, ensuring accurate and efficient handling of customer requests.- Address Complaints: Listen to customer concerns and resolve issues promptly, maintaining a positive and friendly attitude throughout.- Provide Information: Offer details about flight schedules, destinations, and airline policies, helping passengers make informed decisions.Required Skills and Expectations:Candidates should have a minimum education level of 10th pass. Excellent communication skills, both verbal and written, are essential for effectively interacting with customers. A strong customer service orientation is important, as you will need to help passengers while providing a friendly and approachable demeanor. Basic computer skills are required to manage bookings and handle inquiries efficiently. Attention to detail is crucial to ensure accurate information is provided. The ideal candidate should be able to work in a fast-paced environment, handle stressful situations calmly, and be a team player who collaborates well with colleagues. This full-time position requires you to work from the office in Kolkata, engaging with customers directly to enhance their travel experience.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Patna
Customer Service Associate Airport Ground Staff
Passenger Service: Greet travelers, verify identification and travel documents, issue boarding passes, and manage seat allocations.Customer Support: Answer inquiries, provide flight updates, and handle re booking for delayed or canceled flights.
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Delivery Associate (Freshers) Sambalpur

Connaitre Innovation (COIN)

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Sambalpur
Physical Fitness Geographical Knowledge Navigation Route Optimization Punctuality Time Management Customer Service
We are looking for a Delivery Associate to join our team in Sambalpur. This role is ideal for individuals who are motivated and eager to work in a fast-paced environment. The successful candidate will ensure timely and safe deliveries while providing excellent customer service.Key Responsibilities:- Deliver Packages: Safely transport and deliver packages to various locations, ensuring accuracy and timeliness.- Plan Routes: Use navigation tools to plan the best routes for efficient deliveries, minimizing delays and maximizing productivity.- Maintain Vehicle: Ensure the delivery vehicle is clean and well-maintained, reporting any issues to the supervisor promptly.- Customer Interaction: Communicate effectively with customers when making deliveries, providing them with information as needed and maintaining a positive attitude.- Document Deliveries: Keep accurate records of deliveries made, including signatures and any issues that may arise during the delivery process.Required Skills and Expectations:- Candidates should have completed their 12th grade.- A valid driver's license is essential, and experience in driving is preferred but not mandatory.- Strong communication skills are vital to interact with customers and resolve any issues.- The candidate must be organized and detail-oriented to manage deliveries efficiently.- A strong sense of responsibility and reliability is expected, as this role requires adherence to delivery schedules and safety protocols.We welcome young, committed, and energetic male candidates to apply for this full-time position.
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Hiring Freshers || Delivery Boy

Connaitre Innovation (COIN)

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Bhubaneswar
Physical Fitness Geographical Knowledge Navigation Route Optimization Punctuality Time Management Customer Service
We are looking for a dedicated Delivery Associate to join our team in Bhubaneswar. This role is ideal for individuals who enjoy working in a fast-paced environment and are committed to ensuring timely deliveries.Key Responsibilities:- Deliver Packages: Safely transport packages to customers addresses, ensuring they arrive on time and in good condition.- Route Planning: Use navigational tools to plan the most efficient delivery routes, helping to optimize travel time.- Customer Communication: Interact professionally with customers during deliveries, addressing any questions or concerns they may have.- Documentation: Maintain accurate records of deliveries, including collecting signatures and checking off items to ensure everything is accounted for.- Vehicle Maintenance: Keep the delivery vehicle clean and well-maintained, reporting any mechanical issues promptly.Required Skills and Expectations:- Knowledge of local roads and neighborhoods in Bhubaneswar is essential for efficient route planning.- Strong communication skills are necessary for effectively interacting with customers and colleagues.- Ability to handle packages safely, demonstrating care and attention during deliveries.- Must possess a valid drivers license and a clean driving record as driving is a central part of this job.- A positive attitude, reliability, and the ability to work independently are highly valued, along with being a team player who can adapt to changing environments. This position requires a male candidate with at least a 10th-grade education, offering an opportunity for individuals with little to no experience to begin their career in logistics.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Siliguri
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate based in Siliguri, you will play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. Your primary responsibilities will include:- Welcoming Passengers: Greet passengers as they arrive, offering a friendly and professional first impression of the airport.- Check-in Assistance: Help passengers with the check-in process, ensuring all necessary documents are collected and the process runs smoothly.- Baggage Handling: Assist passengers with their baggage, providing information on weight limits and secure handling procedures.- Information Desk Support: Manage the information desk, answering queries about flights, airport facilities, and local services, providing clear and accurate information.- Conflict Resolution: Address and resolve passenger complaints or issues calmly and effectively, promoting a positive airport experience.- Collaboration with Team: Work closely with other airport staff and departments to ensure coordinated and efficient service delivery.To succeed in this role, you should have excellent communication skills to interact effectively with passengers and team members. A friendly and approachable demeanor is essential, along with the ability to work under pressure in a fast-paced environment. Basic computer skills for processing check-ins and managing inquiries will be beneficial. A positive attitude and willingness to assist others will help you thrive in this customer-centric role. Prior experience is not required, making this an excellent opportunity for recent school graduates.
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  • Fresher
  • 6.5 Lac/Yr
  • Kolkata
Airline Operations Aviation Hospitality Cabin Crew Activities Interpersonal Skills Hostess Activities Personality Development Grooming Basic Computer Skills Customer Relationship Airport Ticketing Airport Operation Passenger Handling Airline Customer Service
We are seeking a friendly and outgoing Airport Customer Service Associate in Kolkata. This full-time role is ideal for freshers who have completed at least 10th grade and are eager to provide excellent service to travelers.Key Responsibilities:- Check-in Assistance: Help passengers with their check-in process, ensuring they have the necessary documents and luggage tagging secured.- Boarding Support: Guide travelers to their boarding gates and provide timely updates about flight departures or delays.- Customer Queries: Address any questions or concerns from passengers about flights, airport facilities, or travel regulations, ensuring a positive experience.- Problem Resolution: Assist in resolving any issues that may arise during travel, such as missed connections or lost baggage, while maintaining a calm and professional demeanor.- Service Recovery: Handle customer complaints with empathy and provide effective solutions to enhance their journey.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with passengers from diverse backgrounds. A positive attitude and a team-oriented mindset are essential for fostering a welcoming environment in the airport. The ability to stay calm under pressure and manage stressful situations while ensuring customer satisfaction is crucial. Moreover, punctuality and a commitment to working flexible hours, including weekends and holidays, are expected. Ideal candidates will have a passion for travel and a desire to help others.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Female
  • Hooghly
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are seeking a dedicated Airport Customer Service Associate to join our team in Hooghly, India. This full-time position is suitable for candidates with little to no prior experience, and a minimum education of 10th grade is required. In this role, you will be responsible for providing excellent customer service to passengers at the airport. Key responsibilities include:- Assisting passengers: You will greet travelers, help them check in, and answer their questions to ensure they start their journey smoothly.- Managing baggage: You will assist with tagging and handling luggage, making sure it is processed correctly and delivered to the right destination.- Addressing concerns: You will listen to passenger complaints or issues, providing solutions or escalating them to the appropriate team when necessary.- Ensuring safety: You will communicate safety information and guidelines clearly to passengers, ensuring they understand the procedures necessary for a safe travel experience.To be successful in this role, strong communication skills are essential. You should be friendly and approachable, able to interact effectively with a diverse range of travelers. Attention to detail is important to handle tickets and baggage accurately. Additionally, you should be able to work in a fast-paced environment and remain calm under pressure. A commitment to teamwork and a positive attitude will help you thrive as an Airport Customer Service Associate.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Dehradun
Customer Relationship Customer Service Customer Support Customer Care Cons Customer Guidance BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are looking for a Customer Service Associate to join our team in Dehradun, India. This is a full-time, remote position suitable for candidates with 0 to 2 years of experience who have completed their 12th grade. The role involves assisting customers and ensuring their satisfaction.Key Responsibilities:1. Customer Interaction: Engage with customers through calls and messages to address inquiries, resolve issues, and provide product information.2. Problem Solving: Identify and assess customer needs to deliver effective solutions and provide timely responses.3. Record Keeping: Maintain accurate records of customer interactions, feedback, and complaints for future reference and improvement.4. Product Knowledge: Stay updated on our products and services to effectively answer questions and guide customers.5. Team Collaboration: Work closely with team members and other departments to ensure a seamless customer experience.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to interact effectively with customers. A good problem-solving ability is essential for resolving customer issues swiftly. Basic computer skills are necessary for managing customer data and communication tools. Additionally, candidates should be flexible, patient, and able to work well under pressure. A positive attitude towards customer service is key to success in this role. We expect associates to adhere to company policies and offer suggestions for service improvement, contributing to a collaborative work environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Customer Service Customer Support Customer Care Cons Customer Guidance BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are looking for a dedicated Customer Service Associate to join our team in Delhi. This full-time position is suitable for individuals with 0 to 2 years of experience and requires a 12th-grade education. You will work from home, helping customers with their queries and providing excellent service.Key Responsibilities:1. Respond to Customer Inquiries: You will handle customer questions via phone, email, or chat, ensuring clear communication and quick responses to resolve issues.2. Provide Product Information: You will guide customers through our products and services, helping them understand features and benefits.3. Resolve Complaints: You will listen to customers' concerns and find effective solutions, maintaining a positive experience even in challenging situations.4. Maintain Records: You will document customer interactions and maintain accurate records to ensure follow-up and improve service quality.5. Collaborate with Team Members: You will work closely with colleagues to share information and improve customer service strategies, contributing to a supportive team environment.Required Skills and Expectations:We expect you to have a polite and friendly demeanor, strong communication skills, and a willingness to learn. Basic computer skills, including familiarity with email and chat platforms, are essential. You should be able to handle pressure, multitask effectively, and demonstrate problem-solving abilities. A strong commitment to customer satisfaction is vital, as you will be the first point of contact for our customers.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gwalior
Customer Relationship Customer Service Customer Support Customer Care Cons Customer Guidance BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are looking for a dedicated Customer Service Associate to join our team in Gwalior, India. This full-time position is a work-from-home role ideal for individuals with a passion for helping others.In this role, you will assist customers by answering their queries, resolving issues, and providing information about our products and services. You will play a key part in ensuring a positive experience for our customers.Key Responsibilities:- Responding to Customer Inquiries: You will handle incoming calls, emails, and chat messages from customers, providing clear and helpful responses to their questions.- Issue Resolution: When customers face problems, you will work to resolve their issues efficiently and effectively, ensuring their satisfaction.- Product Knowledge: You will need to learn about our products and services so you can provide accurate information and recommendations to customers.- Record Keeping: It is important to maintain accurate records of customer interactions and transactions for future reference.Required Skills and Expectations:Ideal candidates should have a high school diploma and excellent communication skills. You should be friendly, patient, and able to work well under pressure. Strong problem-solving skills are important, along with basic computer proficiency and the ability to learn quickly. Being a team player and having a customer-focused attitude will help ensure our customers receive the best service possible. Previous experience in customer service is a plus, but not required.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Thoraipakkam Chennai
Customer Care Associate Telecalling Personal Loans Insurance Malayalam Home Loans
CUSTOMER CARE ASSOCIATEJob TitleTamil and Malayalam Speaking Candidates Telesales Lead Generation ChennaiLocationChennaiProcessPersonal Loan Sales Lead GenerationShift Timing9.30 AM to 6.30 PMWeek OffSunday FixedEligibilityFreshers and Experienced Candidates WelcomeJob RoleCalling customers and generating leads for Personal Loan salesExplaining product details clearly to customersMaintaining daily call records and follow upsAchieving daily and monthly targetsSalary DetailsTamil ProcessNumber of Openings 100Option 13000 In Hand Plus Incentives 17kMalayalam ProcessNumber of Openings 5015000 In Hand Plus Incentives+ 22,000Required SkillsGood communication in Tamil or MalayalamBasic computer knowledgeTarget oriented mindsetImmediate joiners preferredInterview LocationChennaiInterested candidates can apply immediately
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