Fresher Customer Service Associate Jobs

We are looking for a dedicated Customer Service Associate to join our team in Kolkata. This is an entry-level full-time position suitable for candidates with minimal experience who have completed their 12th grade.nnKey Responsibilities:nn1. Customer Interaction: Communicate effectively with customers via phone, email, or in person to understand their needs and resolve their queries.n n2. Problem Solving: Assist customers with any issues they face, ensuring timely and appropriate solutions to enhance their satisfaction.nn3. Product Knowledge: Maintain a strong understanding of the products and services offered to provide accurate information to customers.nn4. Documentation: Record customer interactions and transactions in the system to keep accurate and up-to-date information for future reference.nn5. Team Collaboration: Work closely with other team members to improve services and share insights on customer feedback.nnRequired Skills and Expectations:nnCandidates should possess good communication skills to speak clearly and listen attentively to customer concerns. Basic organizational abilities are important to manage multiple tasks efficiently. A positive attitude and willingness to learn are essential for adapting to new situations and challenges in the role. Being a team player and having a customer-focused mindset will contribute to your success as a Customer Service Associate. DROP RESUME (9875598230)

SHARE YOUR RESUME 8282965559nJoin our team as an Airport Customer Service Associate in Dhanbad, India. This entry-level role is ideal for individuals looking to begin their career in the airport service industry and involves assisting passengers with various needs to ensure a positive travel experience.nnKey Responsibilities:nn- Passenger Assistance: Greet and assist travelers at the airport. Provide information about flight schedules, check-in procedures, and airport facilities to enhance their journey.nn- Handling Queries: Address customer inquiries and concerns professionally. Ensure efficient communication to resolve issues and provide support throughout their travel experience.nn- Documentation Support: Assist passengers with necessary documents and check-in processes. Ensure that all procedures are followed correctly to maintain compliance and security.nn- Customer Relations: Foster a pleasant atmosphere by maintaining a friendly demeanor. Build rapport with passengers to enhance their overall satisfaction with the airport service.nnRequired Skills and Expectations:nnCandidates should be at least a 10th-grade graduate and have a positive attitude and strong communication skills. The ability to work well in a team and handle stressful situations is essential. A knack for problem-solving and providing excellent customer service is vital to meet the needs of travelers. Punctuality and reliability are also crucial for maintaining operational efficiency. Prior experience is not necessary, making this a suitable opportunity for recent school leavers.

We are looking for a Customer Support Executive to join our team in Kanpur. This role is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. You will be working from home, assisting customers with their inquiries and ensuring they have a positive experience.nnKey Responsibilities:nn- Responding to Customer Inquiries: You will assist customers by answering their questions via phone, email, or chat, providing clear and informative responses to resolve their issues effectively.nn- Troubleshooting Issues: When customers face problems, you will identify the root cause and guide them through the necessary steps to resolve these challenges, ensuring a smooth experience.nn- Providing Product Information: You will inform customers about our products and services, helping them understand features and benefits to enhance their overall experience.nn- Documenting Interactions: It will be your responsibility to keep accurate records of customer interactions and the steps taken to resolve their issues, which will help our team improve service quality.nnTo be successful in this role, you must have strong communication skills, both written and verbal, and be able to work independently. An understanding of customer service principles and a problem-solving attitude are essential. Patience, empathy, and a willingness to learn new processes will also help you excel in this position.

Join our team as an Airport Passenger Service Associate in Jammu, India. We are looking for individuals who are eager to enhance the travel experience of passengers at the airport. This full-time role is open to candidates with 0 to 5 years of experience and requires a minimum of a 12th-grade education. nnKey responsibilities include:nn- Assisting Passengers: Help travelers with check-in procedures, baggage handling, and providing information about flights and services.n n- Customer Service: Maintain a friendly and professional demeanor while addressing passenger inquiries and resolving issues as they arise.nn- Coordination with Staff: Work closely with airline staff and security personnel to ensure efficient and smooth airport operations.nn- Maintaining Records: Keep accurate records of passenger interactions and any issues that occur during service to help improve operational efficiency.nnRequired skills and expectations include:nnApplicants should have strong communication skills to effectively assist passengers from diverse backgrounds. A commitment to delivering excellent customer service is essential. Candidates should also possess the ability to work in a fast-paced environment and adapt to various situations. Punctuality and reliability are crucial, as the role involves working directly at the airport with scheduled flights. Teamwork is key, as collaboration with other airport staff contributes to enhanced passenger experiences. If you are motivated and passionate about helping others, we encourage you to apply.

Job TitleAir Hostess LocationsMumbaiJob SummaryAn Air Hostess is responsible for ensuring the safety, comfort, and satisfaction of passengers during flights. The role includes welcoming passengers, conducting safety demonstrations, serving meals and beverages, handling emergencies, and maintaining excellent customer service standards throughout the journey.Key ResponsibilitiesPassenger Service- Welcome passengers onboard in a professional and friendly manner.- Assist passengers with seating arrangements and cabin luggage.- Provide information regarding flight schedules, safety procedures, and onboard services.- Ensure passengers are comfortable throughout the flight.Safety & Security- Conduct pre-flight safety checks of emergency equipment.- Demonstrate safety procedures and emergency protocols to passengers.- Ensure all passengers comply with aviation safety regulations.- Handle emergency situations calmly and efficiently.- Administer first aid when required.In-Flight Operations- Serve meals, snacks, and beverages to passengers.- Maintain cleanliness and hygiene inside the aircraft cabin.- Monitor passenger behavior and address any issues professionally.- Coordinate with pilots and ground staff for smooth operations.Customer Relationship Management- Resolve passenger complaints and concerns politely.- Deliver high-quality hospitality and customer experience.- Assist elderly passengers, children, and passengers with special needs.Documentation & Reporting- Prepare flight reports and incident documentation.- Maintain records of onboard sales and inventory if applicable.Required Skills- Excellent communication and interpersonal skills.- Strong customer service and hospitality skills.- Good problem-solving and decision-making ability.- Ability to remain calm under pressure.- Teamwork and coordination skills.- Grooming and professional appearance.- Basic knowledge of aviation safety procedures.Educational Qualification- Minimum: 10+2 (Higher Secondary).- Diploma or Degree in Hospitality, Aviation, or Tourism preferred.- Cabin Crew certification is an advantage.Eligibility Criteria- Good command of English and Hindi.- Pleasant personality and positive attitude.- Physically fit and medically healthy.- Good eyesight and hearing.- Ability to swim is preferred by many airlines.Experience- Freshers can apply.- Prior experience in hospitality, customer service, hotel management, or aviation is an added advantage.Working Conditions- Rotational shifts including nights, weekends, and holidays.- Domestic and international travel opportunities.- Long working hours and time-zone adjustments.Salary Range (India)- Fresher: 25,000 - 45,000 per month- Experienced Cabin Crew: 50,000 - 1,20,000+ per month- International airlines may offer higher salary packages and travel benefits.

We are looking for a Ground Staff Supervisor in Mumbai, India. This role is ideal for individuals with 0 to 5 years of experience and requires at least a 12th-grade education. nnKey Responsibilities:nn1. Supervise Ground Staff: Oversee daily activities and ensure all ground staff members perform their duties effectively and efficiently.n n2. Coordinate Operations: Work closely with other departments to streamline processes and ensure smooth ground operations.nn3. Training and Development: Provide guidance and training to new staff to maintain high standards of service and adherence to company protocols.nn4. Monitor Performance: Evaluate the performance of ground staff regularly and provide feedback to enhance productivity and service quality.nn5. Safety Compliance: Ensure all safety regulations and protocols are followed by staff to maintain a secure working environment.nnRequired Skills and Expectations:nnCandidates must possess strong leadership and communication skills to effectively manage a team. Attention to detail is crucial for monitoring operations and ensuring compliance with safety standards. The ability to work well under pressure and solve problems quickly is essential. Candidates should also demonstrate a commitment to fostering a positive team environment, ensuring staff are motivated and well-trained. A proactive approach to tasks and strong organizational skills will help you excel in this role.

Roles & Responsibilities:- 1) Handle Inbound & Outbound voice calls from International Customers.2) Understand Customer queries and provide them accurate solution.3) Deliver excellent customer service in a professional manner.4) Maintain call records and update information in the system.5) Ensure customer Satisfaction.Note:- This is U.S.A health related company. Shift will be as bellow-9 pm to 6am, 10 pm to 7 am, 11 pm to 8 am, 12 pm to 9 pm, 6 am to 3 pm.Age Criteria will be 20-35 yrs old.Good English Communication will be required. looking for immediate joiners only.for more details you can directly contact with us ..

Female Ground Handling Associate - Job DescriptionA Ground Handling Associate is responsible for assisting passengers and supporting smooth airport operations before, during, and after flights.Key Responsibilities:Assist passengers with check-in, boarding, and general airport queries.Verify tickets, boarding passes, and travel documents.Handle baggage check-in and provide baggage-related assistance.Guide passengers to check-in counters, gates, and other airport facilities.Assist elderly passengers, families, and passengers requiring special assistance.Make boarding announcements and coordinate with the airline and airport teams.Handle passenger concerns professionally and provide timely solutions.Follow airport safety, security, and customer-service procedures.Coordinate with ground staff, cabin crew, and other operational teams.Key Skills: Good communication, customer service, professional appearance, teamwork, patience, basic computer skills, problem-solving, and time management.

Key ResponsibilitiesMaintain and update company records, databases, and documents.Perform data entry and ensure accuracy of information.Prepare reports, spreadsheets, and MIS as required.Handle documentation, filing, and record management.Coordinate with internal teams for operational support.Process applications, invoices, and other office-related documents.Respond to emails and assist with administrative tasks.Ensure compliance with company policies and procedures.Support day-to-day office operations and management activities.

As a Passenger Service Associate in Kolkata, you will play a crucial role in ensuring a smooth travel experience for passengers. Your primary responsibilities will include:- Greeting Passengers: Welcome travelers warmly as they arrive to create a friendly environment.- Check-in Assistance: Help passengers with the check-in process, ensuring that they have all necessary documents ready and guide them through any related processes.- Providing Information: Answer queries regarding flight schedules, baggage policies, and airport services, guiding passengers effectively.- Monitoring Boarding: Ensure that all passengers board the aircraft safely and on time, coordinating with airline staff as needed.- Handling Customer Complaints: Address any concerns or issues that passengers may have with patience and professionalism, ensuring their experience remains positive.- Baggage Handling Support: Assist in managing luggage and helping passengers with any baggage-related queries or issues.The ideal candidate for this role should have a minimum of a 10th-grade education. Experience in customer service, while not mandatory, will be an advantage. You should have excellent communication skills, a friendly demeanor, and the ability to multitask effectively in a busy environment. Being detail-oriented and patient when dealing with passengers will help you succeed in this role. A passion for providing outstanding service and a willingness to learn will also be key attributes for your success as a Passenger Service Associate.

As an Airport Customer Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. This position is ideal for those starting their careers in customer service.Key Responsibilities:1. Customer Assistance: Help passengers with ticketing, check-in, and baggage inquiries, ensuring they receive timely and accurate information.2. Handling Queries: Address customer questions and concerns about flight schedules, cancellations, and airport services, providing clear and concise solutions.3. Check-in Services: Facilitate the check-in process efficiently, guiding travelers through necessary steps and ensuring that all procedures are followed correctly.4. Problem Resolution: Manage and resolve any customer issues or complaints with professionalism, ensuring that each traveler feels valued and understood.5. Documentation Support: Assist passengers with necessary documentation and ensure compliance with airport regulations for smooth travel.Required Skills and Expectations:Candidates should have good communication skills in English and local languages to effectively interact with a diverse range of passengers. A commitment to providing exceptional customer service is essential. You should be able to work well under pressure and adapt to a busy airport environment. Basic computer skills are important for handling check-in systems and inquiries. Flexibility and the willingness to work varied shifts, including weekends and holidays, are also expected. A completed education up to the 12th grade is required.

As an Airport Customer Service Associate, you will play a vital role in providing excellent service to passengers. You will support travelers with their inquiries and ensure they have a pleasant experience.Key Responsibilities:- Assist Passengers: Answer questions about flight schedules, check-in procedures, and baggage information, providing clear guidance to travelers.- Handle Complaints: Address customer complaints with patience and professionalism, finding solutions to ensure customer satisfaction.- Provide Information: Offer information about airport facilities, services, and emergency procedures to help travelers have a safe experience.- Coordinate with Airlines: Communicate with airline representatives to resolve issues such as flight changes or delays, ensuring that all parties are informed and updated.- Maintain Records: Keep accurate records of customer interactions and incidents, which will help improve service and streamline processes.Required Skills and Expectations:- Communication Skills: You must have strong verbal and written communication skills to interact with diverse passengers and convey information clearly.- Customer Service Orientation: A friendly and helpful attitude is essential for creating a positive experience for travelers.- Problem-Solving Skills: You should be able to think on your feet and resolve issues effectively under pressure.- Tech-Savvy: Familiarity with technology and the ability to use software for customer service is important, as you will be working from home.- Time Management: Efficiently manage your time to handle multiple inquiries and tasks in a busy environment. This part-time position requires you to be proactive and dedicated to providing outstanding service to airport travelers.

Join our team as an Airport Customer Service Associate in Patna, India. This full-time position is perfect for freshers looking to start their careers in the aviation industry.Key Responsibilities:1. Customer Assistance: Greet and assist passengers with inquiries about their flights, luggage, and airport facilities, ensuring a positive customer experience.2. Check-In Support: Help passengers with the check-in process, including issuing boarding passes and tagging luggage, to facilitate smooth boarding procedures.3. Problem Resolution: Address passenger issues or complaints promptly and effectively, providing solutions to enhance customer satisfaction.4. Information Provision: Offer accurate and timely flight information, including delays and gate changes, to keep customers informed during their travel.5. Collaboration: Work closely with airline staff and other airport departments to ensure efficient operations and communication.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th pass. Strong communication skills in English and local languages are essential for effective interaction with passengers. You should be friendly, approachable, and able to work in a fast-paced environment. Attention to detail and problem-solving skills are crucial for addressing customer needs efficiently. A commitment to delivering exceptional service and a team-oriented attitude will help you succeed in this role.

SHARE YOUR RESUME 8282965559nJoin our team as an Airport Customer Service Associate in Medinipur, India, where you will play a vital role in ensuring a pleasant travel experience for passengers. This full-time position is ideal for those eager to start their career in the aviation industry.nnKey Responsibilities:nn- Passenger Assistance: Greet and assist passengers with inquiries, providing them with information regarding flight schedules and airport services.n- Check-in Support: Help passengers during the check-in process, ensuring they have all required documentation and guiding them through boarding procedures.n- Flight Information Updates: Monitor and communicate flight statuses to keep passengers informed of any changes or delays.n- Customer Complaints Handling: Address and resolve passenger complaints or concerns promptly and courteously to enhance satisfaction.nnRequired Skills and Expectations:nnTo be successful in this role, you should have excellent communication skills, both verbal and written, to interact effectively with diverse passengers. Strong problem-solving abilities will help you manage challenges that arise during service. A positive attitude and patience are essential when dealing with customer inquiries or issues. Attention to detail and the ability to work in a fast-paced environment are also crucial. Candidates should have completed at least the 10th grade, with prior customer service experience being a plus, though not mandatory. Your contribution will directly impact the overall travel experience for our passengers.

SHARE YOUR RESUME 8282965559nWe are seeking an Airport Customer Service Associate to provide excellent support to travelers at Gaya Airport. This full-time position is ideal for candidates with a passion for helping others and a desire to begin their career in the aviation sector.nnKey Responsibilities:nn- Customer Assistance: Greet and assist passengers, answering questions and providing information about flights, check-ins, and airport services to ensure a smooth travel experience.n n- Check-in Support: Help passengers with the check-in process, including issuing boarding passes, managing luggage, and guiding them through security procedures.nn- Handling Complaints: Address any concerns or complaints from passengers professionally, working to resolve issues swiftly and effectively to enhance customer satisfaction.nn- Coordination with Teams: Collaborate with various airport staff, such as ground crew and security, to ensure operational efficiency and enhance the overall passenger experience.nnRequired Skills and Expectations:nnCandidates should have completed at least their 10th grade and possess strong communication skills. A friendly demeanor, patience, and the ability to work under pressure are essential. You should be a team player who is proactive in problem-solving and maintaining a positive airport environment. Punctuality and a commitment to high-quality customer service are expected from all associates. No prior experience is necessary, making this an excellent opportunity for recent graduates or those looking to start a new career in customer service.

SHARE YOUR RESUME 8282965559nJoin our team as an Airport Customer Service Associate in Patna City, where you will play a vital role in enhancing the travel experience for our passengers. This position is suitable for individuals with little to no experience, making it a great opportunity to start your career in the airport industry.nnKey Responsibilities:nn- Passenger Support: Assist passengers with their inquiries and provide information about flights, services, and airport facilities, ensuring they have a smooth and enjoyable experience.n n- Check-in Assistance: Help passengers during the check-in process, handling their luggage and ensuring all necessary travel documents are in order.nn- Problem Solving: Address any issues or complaints raised by passengers promptly and professionally, working to find suitable solutions to enhance customer satisfaction.nn- Collaboration: Work closely with other airport staff and departments to ensure efficient operations and excellent customer service.nnRequired Skills and Expectations:nnCandidates should have a minimum educational qualification of 10th grade. Effective communication skills are essential for interacting with passengers and addressing their needs. A friendly and approachable demeanor is crucial, as the role involves direct customer interaction. Time management and the ability to work in a fast-paced environment are important to ensure smooth operations at the airport. Flexibility in work hours is also necessary, as the position may require shifts, including weekends and holidays.

Join our team as an Airport Passenger Service Associate in Amritsar, where you will play a crucial role in providing excellent service to travelers. This full-time position welcomes candidates with varying experience levels, from fresh graduates to those with up to five years of experience.nnKey responsibilities include greeting passengers and assisting them with their check-in process. You will ensure that travelers have a smooth experience at the airport by providing essential information about flights and services. Handling customer inquiries and resolving any issues quickly and efficiently is another important part of your role. You will also be responsible for maintaining a clean and organized area, contributing to a welcoming environment for passengers.nnTo excel in this position, you are expected to have strong communication skills to interact effectively with a diverse group of people. A positive attitude and a willingness to help others will enhance the passenger experience. Basic problem-solving skills are essential, as you may need to address unexpected situations on the job. A high school diploma is required, and being a team player will be crucial for collaborating with colleagues and ensuring that all operations run smoothly. This role offers a great opportunity to start your career in the aviation industry.

As an Airport Customer Service Associate, you will play a crucial role in ensuring a positive experience for travelers at the airport. This full-time position is based in Gurgaon, India, and is open to candidates with 0 to 5 years of experience and a minimum educational qualification of 12th pass.nnKey responsibilities include assisting passengers with check-in processes. You will help ensure that travelers have all necessary documentation ready and address any queries they may have. You will also handle boarding procedures, providing guidance to passengers about their flight details and gate information to facilitate smooth transitions. Addressing customer complaints and concerns is also vital in this role, as you will strive to resolve issues promptly and effectively, ensuring customer satisfaction.nnRequired skills include excellent communication abilities, which are essential for interacting with a diverse range of passengers. A friendly and approachable attitude will help create a welcoming environment. You should also possess good problem-solving skills to manage any unexpected situations that may arise. Attention to detail is important to ensure that all processes are followed correctly. nnFinal expectations include a strong commitment to teamwork and collaboration, as you will work closely with other airport staff. Additionally, flexibility in working hours is necessary, as airport operations run around the clock. Your role is vital in maintaining high customer service standards and contributing to an enjoyable travel experience for all passengers.

Join our team as an Airport Passenger Service Associate in Bareilly, India, where you will play a vital role in ensuring a smooth and pleasant travel experience for passengers. This full-time position is ideal for individuals looking to start or advance their career in the aviation industry.nnKey Responsibilities:nn- Passenger Assistance: Provide friendly and efficient service to travelers, helping them with check-in, boarding, and any inquiries they may have during their airport experience.n n- Customer Support: Address passenger concerns and complaints with professionalism, ensuring a positive interaction and resolution of issues.nn- Information Dissemination: Share essential information regarding flights, gate changes, and airport services to keep passengers informed and comfortable.nn- Collaboration with Team: Work alongside other airport staff to ensure operational efficiency and maintain the highest standards of customer service.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess strong communication and interpersonal skills. A positive attitude and the ability to work as part of a team are essential, as well as a commitment to providing excellent customer service. No prior experience is necessary, making this an ideal opportunity for those new to the workforce or transitioning careers. A willingness to learn and adapt in a fast-paced environment will be key to your success in this role.

Join our team as a Customer Support Executive in Dehradun, India, and provide exceptional support to our clients. This full-time position is ideal for candidates with 0 to 2 years of experience and requires a minimum of 12th-grade education. You will work from home while assisting customers with their inquiries.nnKey Responsibilities:nn- Respond to Customer Inquiries: Handle phone calls, emails, and chats from customers, providing them with accurate information and resolving their issues efficiently.n- Document Customer Interactions: Maintain records of customer interactions in our database, ensuring that all details are accurately logged for future reference.n- Assist with Product Knowledge: Learn about our products and services to better assist customers and help them make informed decisions.n- Provide Feedback: Share customer feedback with the team to improve service quality and enhance customer satisfaction.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to effectively interact with customers. Attention to detail is essential for documenting interactions accurately. Being a team player is important, along with the ability to work independently in a remote setting. Basic computer skills, including proficiency in email and Internet usage, are necessary to handle customer queries effectively. Candidates should have a positive attitude and be willing to learn and adapt in a fast-paced environment.

We are looking for a dedicated Customer Support Executive to join our team in Patna, India. This is a full-time work-from-home position ideal for individuals with 0 to 2 years of experience who have completed their 12th grade.nnAs a Customer Support Executive, you will be the first point of contact for our customers, assisting them with their inquiries and resolving their issues. Your role is crucial in ensuring customer satisfaction and maintaining a positive relationship with our clients.nnKey Responsibilities:n1. Respond to customer inquiries via phone, chat, or email: You will address questions and concerns in a timely manner, providing accurate information and solutions.n2. Resolve customer complaints effectively: You will identify issues, investigate solutions, and take appropriate action to resolve complaints while ensuring all customer interactions are handled professionally.n3. Provide product information and support: You will help customers understand our products and services, guiding them on how to use them effectively while promoting a positive customer experience.n4. Maintain accurate records of interactions: You will document all customer interactions and track issues to ensure follow-up actions are completed as needed.nnRequired Skills and Expectations:nCandidates should possess excellent communication skills and have a customer-focused attitude. The ability to work independently and manage time effectively is essential. Proficiency in using computers and various communication tools is expected, and a positive, problem-solving approach will enhance your success in this role.

We are looking for a dedicated Customer Support Executive to join our team in Bhopal, India. This is a full-time position that allows you to work from home. Ideal candidates should have 0 to 2 years of experience and have completed their 12th grade education.nnAs a Customer Support Executive, your primary responsibility will be to assist customers with their inquiries, resolving issues to ensure their satisfaction. You will actively listen to customer concerns and provide prompt solutions while maintaining a friendly and professional demeanor. nnKey Responsibilities include:nn1. Customer Inquiries: Respond to customer questions via phone, email, or chat. You will provide clear information about products and services to help customers make informed decisions.nn2. Issue Resolution: Address and resolve customer complaints. You will investigate issues, offer solutions, and follow up to ensure the customer is satisfied with the resolution.nn3. Record Keeping: Maintain detailed records of customer interactions and transactions. Your documentation will help track problems and solutions for future reference.nn4. Feedback Collection: Gather customer feedback to share with the team. Your insights will help us improve our services and better meet customer needs.nnTo succeed in this role, you should have strong communication skills, be a good listener, and display a positive attitude. Strong problem-solving abilities and the ability to work independently are essential. A passion for helping others and the perseverance to address challenges will contribute to your success in this position.

Terminal Services Associate - Job DescriptionWe are looking for a professional, customer-focused, and responsible Terminal Services Associate to support smooth day-to-day operations within the airport terminal. The candidate will assist passengers, provide information, coordinate with airport teams, and help maintain an efficient and welcoming terminal environment.Key Responsibilities:- Assist passengers with check-in, boarding, gate locations, baggage collection, and terminal facilities.- Provide clear and accurate information regarding flights, gates, airport services, and general passenger queries.- Support passengers during arrival and departure procedures.- Assist with boarding and passenger movement while following established airport procedures.- Coordinate with airline staff, ground-handling teams, security personnel, and airport operations departments.- Help passengers requiring special assistance and ensure they receive appropriate support.- Monitor passenger queues and help maintain an organized flow within terminal areas.- Respond professionally to passenger concerns, delays, and service-related issues.- Report operational problems, safety concerns, or passenger-service issues to the appropriate supervisor.- Maintain required records and complete operational documentation accurately.- Follow airport safety, security, customer-service, and operational guidelines at all times.- Keep assigned service areas organized and presentable.- Work effectively with team members during busy periods, flight delays, and peak travel hours.- Perform additional terminal-service duties as assigned by the supervisor or airport management.Skills & Qualifications:Candidates should have good communication and interpersonal skills, a customer-friendly attitude, teamwork abilities, punctuality, and basic computer knowledge. The ability to work in a fast-paced environment and handle passengers professionally is important. Previous experience in customer service, hospitality, aviation, or airport operations can be an advantage.The candidate should be comfortable working in rotational shifts, including weekends and holidays, and should maintain professional conduct while delivering quality passenger service.