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Fresher Customer Service Associate Jobs

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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Nadia
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nWe are looking for a dedicated Airport Customer Service Associate to join our team in Nadia, India. This full-time role is ideal for those who are eager to start a career in customer service within the aviation industry. nnKey Responsibilities:nn- Assist Passengers: Help travelers check in, answer inquiries, and provide information about flights, airport facilities, and services in a friendly manner. n- Problem Resolution: Handle any issues or complaints from customers efficiently, ensuring they have a positive experience.n- Documentation Check: Verify passenger travel documents and ensure compliance with airline policies before boarding.n- Team Collaboration: Work closely with fellow team members and other departments to ensure smooth airport operations.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade and possess good communication skills. A positive attitude and the ability to work in a fast-paced environment are essential. Additionally, you should be able to work well under pressure and adapt to changing situations. Being a team player and showing empathy towards customers will be vital in ensuring their needs are met. Experience is not necessary, making this an excellent opportunity for recent school leavers eager to grow in the customer service field.
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Customer Service Associate Jobs For 12th Pass Freshers

Implace International Job Placement Services

  • 0 - 3 yrs
  • 5.0 Lac/Yr
  • Nagpur
Customer Care Cons Customer Relationship Domestic BPO Chat Process Chat Support International BPO
Roles & Responsibilities:- 1) Handle Inbound & Outbound voice calls from International Customers.2) Understand Customer queries and provide them accurate solution.3) Deliver excellent customer service in a professional manner.4) Maintain call records and update information in the system.5) Ensure customer Satisfaction.Note:- This is U.S.A health related company. Shift will be as bellow-9 pm to 6am, 10 pm to 7 am, 11 pm to 8 am, 12 pm to 9 pm, 6 am to 3 pm.Age Criteria will be 20-35 yrs old.Good English Communication will be required. looking for immediate joiners only.for more details you can directly contact with us ..
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  • Fresher
  • 3.0 Lac/Yr
  • Salt Lake Kolkata
Customer Relationship Customer Guidance International BPO Domestic BPO
We are seeking a Customer Service Associate to join our team in Salt Lake, Kolkata. In this role, you will help customers by answering questions, resolving issues, and providing information about our products and services.Key Responsibilities:1. Assist Customers: Respond to customer inquiries via phone, email, or chat, ensuring clear and courteous communication.2. Resolve Issues: Handle customer complaints and concerns promptly, working toward effective solutions to enhance customer satisfaction.3. Product Knowledge: Maintain a deep understanding of our products and services so you can assist customers accurately and confidently.4. Document Interactions: Keep detailed records of customer interactions and transactions to help track issues and improve service quality.5. Team Collaboration: Work closely with team members and other departments to ensure a seamless customer experience and share feedback on processes.Required Skills and Expectations:Candidates should have passed the 12th grade with a strong desire to learn and grow in the customer service field. Freshers are welcome, and prior experience is not necessary. Excellent communication and interpersonal skills are essential to effectively engage with customers. A positive attitude, patience, and problem-solving abilities are crucial to succeed in this role. You should be comfortable working full time from the office and possess the ability to work under pressure while maintaining a friendly demeanor.
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Fresher hiring for Customer Service Associate

Shree Swami Shankar Service Pvt. Ltd

  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • Pune
Collection Process Collections Recovery Calling Domestic Voice Process
As a Customer Service Associate, you will play a vital role in ensuring customer satisfaction and handling inquiries effectively. Your primary responsibility will be to assist customers with their queries and complaints, providing them with accurate information and solutions. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chat messages to address customer questions and concerns.- Provide Solutions: Resolve customer issues promptly by identifying the problem and offering appropriate solutions or alternatives.- Maintain Customer Records: Keep accurate and up-to-date records of customer interactions and transactions for future reference.- Follow Up with Customers: Reach out to customers to ensure their issues have been resolved and to gather feedback on their experience.- Collaborate with Team Members: Work closely with colleagues to share information and improve service delivery.Required Skills and Expectations:- Effective Communication: You must be able to speak clearly and listen carefully to understand customer needs.- Problem-Solving Skills: Being able to think critically and find solutions to customer issues is essential.- Positive Attitude: A friendly demeanor and a positive attitude towards customers will enhance their experience.- Basic Computer Skills: Familiarity with using computers and software for data entry and retrieval is necessary.- Team Player: Ability to work well with others and contribute to a supportive work environment.The position is suited for individuals with 0-3 years of experience, who have completed at least the 10th grade, and are ready to work full-time from the office in Pune.
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  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Kota
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Air Traffic Control Air Cargo Ground Handling Air Freight Airport Operation Air Ticketing Airport Supervisor Passenger Support Ground Operation Airline Customer Service Problem Solving Customer Manager Staff Management Ground Manager Good Communication Skills Customer Relationship Ticket Booking
We are looking for an enthusiastic Airport Passenger Service Associate based in Kota, India. This full-time position is ideal for individuals who are eager to embark on a rewarding career in the aviation industry, whether you have no experience or up to five years.nnKey responsibilities include assisting passengers with check-in and boarding processes. You will ensure that all passengers receive prompt and courteous service, guiding them to their gates and answering their inquiries. You will also manage luggage handling and provide information about flight status, ensuring a smooth travel experience. nnAdditionally, you will be responsible for maintaining a clean and organized work area while adhering to safety and security protocols. Teamwork is essential, and you will collaborate with colleagues and airport staff to ensure efficient operations. nnTo be successful in this role, a minimum education requirement is completing the 12th grade. Candidates should have good communication skills and a friendly demeanor to engage effectively with passengers. Being detail-oriented and organized is also important for managing passenger needs and operational tasks efficiently. Candidates should be adaptable and ready to work in a fast-paced environment while demonstrating a commitment to customer satisfaction and safety. A positive attitude and willingness to learn are key qualities that will help you thrive in this position.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Bhubaneswar
Good Communication Skills Grooming Basic Computer Skills
We are looking for a Customer Service Associate to join our team in Bhubaneswar. This role is ideal for recent graduates or those with minimal experience, who are eager to learn and grow in customer service.Key Responsibilities:- Assist Customers: Provide prompt and friendly assistance to customers regarding their inquiries, issues, and requests, ensuring a positive experience.- Handle Complaints: Address customer complaints and work to resolve their issues effectively and efficiently, maintaining a calm and professional demeanor.- Provide Information: Supply accurate information about products and services to help customers make informed decisions.- Process Orders: Efficiently handle order processing and support customers throughout their purchasing journey, ensuring accuracy and timely delivery.- Maintain Records: Keep detailed records of customer interactions and transactions, which helps in future communications and enhances service quality.Required Skills and Expectations:- A minimum of 12th-grade education is necessary.- Strong communication skills are essential, with the ability to interact positively and clearly with customers.- A customer-focused attitude, always striving to provide the best possible service.- Basic computer skills, including familiarity with email and customer management software.- Ability to work effectively in a team environment while also managing individual responsibilities.- A proactive approach to problem-solving, ready to assist customers and resolve issues as they arise.This position is a full-time role that requires working from the office, making it a suitable choice for individuals looking to start their career in customer service.
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Kolkata
Airline Executive Boarding Pass Associate Customer Care Ground Staff Activities
As a Passenger Service Associate in Kolkata, you will play a crucial role in ensuring a smooth travel experience for passengers. Your primary responsibilities will include:- Greeting Passengers: Welcome travelers warmly as they arrive to create a friendly environment.- Check-in Assistance: Help passengers with the check-in process, ensuring that they have all necessary documents ready and guide them through any related processes.- Providing Information: Answer queries regarding flight schedules, baggage policies, and airport services, guiding passengers effectively.- Monitoring Boarding: Ensure that all passengers board the aircraft safely and on time, coordinating with airline staff as needed.- Handling Customer Complaints: Address any concerns or issues that passengers may have with patience and professionalism, ensuring their experience remains positive.- Baggage Handling Support: Assist in managing luggage and helping passengers with any baggage-related queries or issues.The ideal candidate for this role should have a minimum of a 10th-grade education. Experience in customer service, while not mandatory, will be an advantage. You should have excellent communication skills, a friendly demeanor, and the ability to multitask effectively in a busy environment. Being detail-oriented and patient when dealing with passengers will help you succeed in this role. A passion for providing outstanding service and a willingness to learn will also be key attributes for your success as a Passenger Service Associate.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Mohali
Customer Management Customer Relationship Customer Centric Soft Skills Written English Business English
Hiring: Customer Service Executive - International ProcessLocation: MohaliExperience: 1-5 YearsSalary: 25,000 - 35,000 per month, based on experience, skills & competencyShift: Night Shift Candidates must be comfortable working in international/US shiftsJob OverviewWe are hiring Customer Service Executives to support an international client. The role involves handling customer queries, providing appropriate resolutions, and delivering a high-quality customer experience.Key ResponsibilitiesHandle customer queries through voice/customer service channels.Provide accurate information and effective solutions to customers.Maintain a professional and customer-focused approach.Resolve customer concerns within defined timelines.Follow process guidelines, quality standards and company policies.Maintain required productivity and customer satisfaction levels.Candidate Requirements1-5 years of experience in International Customer Service / International BPO.Excellent English communication skills.Strong customer-handling and problem-solving abilities.Comfortable working in night shifts.Candidates with experience handling international/US customers will be preferred.Salary & Benefits25,000 - 35,000 per month, depending on experience and competency.Opportunity to work with a leading international client.Growth-oriented work environment.TransportationFemale candidates: Drop facility available for night shifts as per company policy.Male candidates: No cab facility; candidates should arrange their own transportation.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Relationship Customer Service Customer Support Customer Care Cons Customer Guidance BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are looking for a dedicated Customer Service Associate to join our team in Kanpur. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:1. Respond to Customer Inquiries: Answer phone calls, emails, and chat messages promptly and professionally, providing accurate information and assistance.2. Resolve Issues: Address customer complaints or concerns with empathy and patience, working to find effective solutions to their problems.3. Maintain Records: Keep detailed records of customer interactions and transactions, ensuring all information is accurately documented for reporting purposes.4. Provide Product Knowledge: Stay informed about our products and services to provide customers with up-to-date information and guidance.5. Follow-Up: Proactively reach out to customers to ensure their issues have been resolved and to gather feedback on their experience.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong communication skills to interact effectively with customers. Problem-solving abilities are essential for addressing customer concerns. Good listening skills are equally important to understand customer needs fully. Familiarity with basic computer operations and the ability to work independently in a remote setting are also required. A positive attitude and a team-oriented mindset will help you succeed in this role. No prior experience is necessary, making this an ideal opportunity for freshers.
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Female - Customer Service Associate - Santacruz Mumbai

The Centurion Hospitality and Infra Services

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Santacruz Mumbai
Customer Relationship Good Communication Skill
We are looking for a dedicated Customer Service Associate to join our team in Santacruz. This role is perfect for individuals who enjoy helping others and responding to customer needs. Key Responsibilities:- Responding to Customer Inquiries: Handle customer questions and complaints through calls, emails, and chats, providing timely and accurate information.- Assisting with Orders: Help customers place orders, track shipments, and solve issues related to their purchases, ensuring a smooth shopping experience.- Maintaining Customer Records: Update customer information in our system accurately, ensuring all data is current and accessible for future reference.- Resolving Issues: Identify customer problems and work towards effective solutions, ensuring high customer satisfaction.- Communicating with Other Departments: Collaborate with relevant teams, like sales or logistics, to provide customers with the best service and timely resolutions.Required Skills and Expectations:- Strong communication skills are essential, as you need to convey information clearly and effectively to customers.- A customer-focused attitude is vital, as you will be responsible for creating positive experiences for our customers.- Basic computer skills are necessary for using our customer management systems and handling inquiries efficiently.- A diploma is required, and previous experience in customer service is a plus, though freshers are encouraged to apply.- As this role is full-time and in-office, you should be available to work during established hours.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Backend Typing Skills Basic Computer Skills Data Entry
Key ResponsibilitiesMaintain and update company records, databases, and documents.Perform data entry and ensure accuracy of information.Prepare reports, spreadsheets, and MIS as required.Handle documentation, filing, and record management.Coordinate with internal teams for operational support.Process applications, invoices, and other office-related documents.Respond to emails and assist with administrative tasks.Ensure compliance with company policies and procedures.Support day-to-day office operations and management activities.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Vijayawada
Good Communication Customer Relationship Ground Staff
Terminal Services Associate - Job DescriptionWe are looking for a professional, customer-focused, and responsible Terminal Services Associate to support smooth day-to-day operations within the airport terminal. The candidate will assist passengers, provide information, coordinate with airport teams, and help maintain an efficient and welcoming terminal environment.Key Responsibilities:- Assist passengers with check-in, boarding, gate locations, baggage collection, and terminal facilities.- Provide clear and accurate information regarding flights, gates, airport services, and general passenger queries.- Support passengers during arrival and departure procedures.- Assist with boarding and passenger movement while following established airport procedures.- Coordinate with airline staff, ground-handling teams, security personnel, and airport operations departments.- Help passengers requiring special assistance and ensure they receive appropriate support.- Monitor passenger queues and help maintain an organized flow within terminal areas.- Respond professionally to passenger concerns, delays, and service-related issues.- Report operational problems, safety concerns, or passenger-service issues to the appropriate supervisor.- Maintain required records and complete operational documentation accurately.- Follow airport safety, security, customer-service, and operational guidelines at all times.- Keep assigned service areas organized and presentable.- Work effectively with team members during busy periods, flight delays, and peak travel hours.- Perform additional terminal-service duties as assigned by the supervisor or airport management.Skills & Qualifications:Candidates should have good communication and interpersonal skills, a customer-friendly attitude, teamwork abilities, punctuality, and basic computer knowledge. The ability to work in a fast-paced environment and handle passengers professionally is important. Previous experience in customer service, hospitality, aviation, or airport operations can be an advantage.The candidate should be comfortable working in rotational shifts, including weekends and holidays, and should maintain professional conduct while delivering quality passenger service.
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Store Clerk Jobs For 10th Pass Freshers

Z2plus Placement & Security Agency Pvt. Ltd.

  • 0 - 3 yrs
  • Kolkata
Customer Care Assistant Good Communication Store Controller Customer Management
We are looking for a dedicated Store Associate to join our team in Kolkata. This role is ideal for individuals seeking to start their career in retail or gain experience in store management.Key Responsibilities:- Customer Service: Greet customers and assist them with their needs, helping to create a welcoming shopping environment.- Merchandising: Organize and display products on shelves and racks to maximize customer visibility and encourage purchases.- Inventory Management: Monitor stock levels and assist in managing inventory to ensure products are available for customers at all times.- Checkout Operations: Process customer transactions efficiently at the cash register, ensuring a smooth checkout experience.- Store Maintenance: Keep the store clean and tidy by performing regular cleaning duties and ensuring that products are properly stocked.- Team Collaboration: Work with other team members to meet store goals and deliver excellent service, participating in team meetings and training sessions.Required Skills and Expectations:- High school education is minimum (10th pass).- Ability to communicate clearly and effectively with customers and team members.- Strong organizational skills to maintain store appearance and manage inventory.- Willingness to work full time and at the office in Kolkata.- A positive attitude and the ability to work in a fast-paced environment.- Prior retail experience is not required but is a plus; a willingness to learn is essential.
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Mohali
Customer Care Cons BPO Operations Chat Process Chat Support Non Voice Process BPO Non Voice Domestic BPO
We are looking for a dedicated Customer Care Associate to join our team in Mohali. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions through phone calls, emails, or chats promptly and courteously to provide assistance and resolve issues.- Provide Product Information: Educate customers about our products and services, ensuring they have all the necessary information to make informed decisions.- Resolve Complaints: Address customer concerns by identifying the problem and finding a suitable solution to enhance customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and feedback to help improve our services and identify trends.- Collaborate with Teams: Work with other departments to ensure seamless service delivery and to escalate issues that require further attention.Required Skills and Expectations:- Communication Skills: You should be able to communicate clearly and effectively with customers, both verbally and in writing.- Problem-Solving Ability: Strong analytical skills are needed to assess customer issues and find appropriate solutions quickly.- Team Player: Willingness to work collaboratively with colleagues to achieve common goals and improve service quality.- Adaptability: Ability to handle different customer personalities and adjust your approach as needed.- Basic Computer Skills: Familiarity with computer systems, including office software and customer relationship management (CRM) tools will be beneficial.We welcome candidates with 0 to 6 years of experience and who have completed at least their 12th grade. If you are passionate about helping others and have a customer-friendly attitude, we look forward to hearing from you.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Ahmedabad
Guest Services Guest Relation Customer Service Customer Relationship
Guest Service ExecutiveJob ProfileKey Responsibilities:Cash Counter Handling: Manage cash transactions accurately, maintain cash balance, and ensure proper billing procedures.POS Operations: Operate POS systems efficiently for billing, ticketing, and food sales.Guest Handling: Provide courteous and prompt assistance, address guest queries, and ensure a pleasant service experience.Ticket Sales: Sell tickets at the counter, issue receipts, and guide guests about available services.Food Counter Sales: Handle food orders at the counter, upsell items, and ensure accurate and timely service.Food Service: Serve food to guests at their seats while maintaining hygiene and service quality standards.Skills & Competencies:Strong communication and customer-service skillsBasic cash and POS handling knowledgeAbility to multitask in a fast-paced environment Positive attitude and team-oriented, Attention to detail and problem-solving abilities.Job Types: Full-time, Permanent, FresherWork Location: GOTA
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Patna
Concession Stand Cleaning Duties Teamwork Ticket Sales Customer Service Cash Handling Knowledge Of Movies Multi-tasking
As a Cinema Associate in Patna, you will play a key role in providing a great experience to movie-goers. You will assist with various tasks related to cinema operations, ensuring that customers enjoy their time at the theater.Key Responsibilities:1. Customer Service: Greet customers as they arrive and assist them with ticket purchases and inquiries, ensuring a friendly atmosphere in the cinema.2. Concessions Management: Help manage the food and beverage counter, which includes taking orders, preparing snacks, and handling cash transactions accurately.3. Theater Maintenance: Ensure that all screening rooms and public areas are clean and well-organized before and after each movie, creating a welcoming environment for guests.4. Monitoring Screenings: Assist in checking tickets and directing customers to their appropriate screening rooms, making sure that movie schedules run smoothly.5. Assisting in Promotions: Help with the implementation of any special promotions or events, making sure that all materials are prepared and distributed effectively.Required Skills and Expectations:Candidates should have completed their 12th grade and possess good communication skills, allowing them to interact positively with customers. A basic understanding of cash handling is important for managing transactions. Being a team player is essential, as you will need to collaborate with fellow associates. Punctuality and a positive attitude are crucial for maintaining high service standards in a fast-paced environment.
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  • Fresher
  • 1.8 Lac/Yr
  • Mumbai
Sales Retail
As a Counter Staff in our company, you will play an essential role in providing excellent service to our customers. We are looking for motivated and friendly individuals to join our team in Mumbai. Key Responsibilities:- Customer Interaction: You will greet customers warmly, assist them with inquiries, and provide information about products or services to enhance their experience.- Order Taking: Accurately take and process customer orders while ensuring all details are recorded correctly to minimize errors.- Payment Handling: Process payments swiftly and efficiently, while ensuring a positive checkout experience for customers.- Inventory Management: Assist in monitoring stock levels, restocking items as needed, and keeping the counter area neat and organized.- Problem Solving: Address customer complaints or concerns professionally, seeking solutions to ensure customer satisfaction.Required Skills and Expectations:- A minimum education of 12th pass is essential for this role.- We welcome freshers, so no prior experience is needed, but a positive attitude and eagerness to learn are crucial.- Good communication skills in English and Hindi are important for effective customer interaction.- You should be punctual, reliable, and able to work full-time from the office.- A friendly demeanor and ability to work well in a team will help create a welcoming environment for customers.Candidates should be comfortable working in a fast-paced environment and ready to provide exceptional service.
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  • Fresher
  • 1.8 Lac/Yr
  • Faridabad
Waiter Customer Relationship Customer Handling Handling Customer Queries Team Associate Crew Member Service Crew Order Taking
We are looking for a dedicated Team Member to join our office in Faridabad. This role is ideal for freshers with a 12th-grade education seeking to kickstart their career in a supportive environment. Key Responsibilities:- Assist Team Members: Support your colleagues by completing assigned tasks to ensure smooth operations.- Participate in Meetings: Attend team meetings to share ideas, discuss tasks, and collaborate effectively with the team.- Maintain Records: Help keep accurate records such as logs or reports to track team progress and projects.- Communicate Effectively: Share important information with team members and relaying feedback from management.- Perform Administrative Tasks: Carry out basic office duties such as filing, data entry, and organizing documents to support team productivity.Required Skills and Expectations:- Team Player: Must work well with others and contribute positively to team dynamics.- Good Communication: Clear verbal and written communication skills are essential for effective collaboration.- Adaptable and Eager to Learn: Willingness to learn new processes, software, and take on various tasks as needed.- Time Management: Ability to manage tasks efficiently, prioritize assignments, and meet deadlines.- Problem-Solving Skills: Be resourceful and proactive in identifying and resolving small issues that may arise during teamwork.This full-time position requires a male candidate who is ready to work from the office every day and is enthusiastic about learning and growing within a team environment.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Navi Mumbai
Voice Process BPO Customer Focus Domestic BPO Customer Relationship
We are looking for a Customer Care Associate to join our team in Navi Mumbai. This entry-level position is ideal for those who are passionate about helping customers and providing excellent service.As a Customer Care Associate, your main responsibilities will include: - Responding to Customer Inquiries: You will handle questions and concerns from customers via phone, email, or chat, ensuring they receive accurate information in a friendly manner.- Resolving Issues: You will assist in troubleshooting problems and provide solutions to enhance customer satisfaction, demonstrating patience and problem-solving skills.- Maintaining Records: You will update customer information and document interactions in our system, ensuring all records are accurate and up-to-date.- Working in a Team: Collaborate with colleagues and other departments to achieve overall business goals while maintaining a positive work environment.The ideal candidate should have strong communication skills, both spoken and written. You should be able to listen carefully to customers and explain solutions clearly. A proactive attitude and the ability to stay calm under pressure are essential. Familiarity with computers and basic software applications will be important for inputting information and retrieving customer data. We welcome candidates with 0 to 1 year of experience, especially recent high school graduates. If you are eager to learn and grow in a customer-focused environment, we encourage you to apply.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Patna
Marketing Marketing Communication Lead Generation Problem Solving Inside Sales b2c Marketing B2B Sales Confidence Sales Business Development Strategic Communication Negotiation Skills Customer Care
Generate leads through calls, references, social media, and networking.Contact potential customers and understand their property requirements.Explain project details, pricing, location, amenities, and investment benefits.Arrange and coordinate property site visits.Follow up with clients and convert leads into bookings.Maintain regular communication with prospective customers.Build and maintain strong customer relationships.Develop new Associates/Channel Partners and support them in sales activities.Achieve monthly sales targets and performance goals.Maintain daily records of calls, meetings, site visits, and follow-ups.
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  • 0 - 5 yrs
  • 6.0 Lac/Yr
  • Hooghly
Calm Under Pressure Knowledge Of Airport Procedures Customer Service Time Management Problem-solving Teamwork Multitasking
As a Passenger Service Associate in Hooghly, India, you will play a vital role in ensuring a positive experience for travelers. This position is suitable for individuals with 0 to 5 years of experience and requires at least a 10th-grade education.Key Responsibilities:- Customer Interaction: You will greet and assist passengers, addressing their inquiries and providing information about services, schedules, and routes. Your friendly approach will help create a welcoming atmosphere.- Ticketing and Reservations: You will manage ticket sales and reservations, ensuring accuracy in transactions. This includes handling cash, processing payments, and printing tickets.- Problem Resolution: Handling customer complaints and issues effectively is essential. You will listen to concerns, provide assistance, and escalate problems when necessary to ensure passenger satisfaction.- Safety and Compliance: You will follow company policies and safety regulations, ensuring that all procedures are adhered to. This contributes to a safe environment for both staff and passengers.Required Skills and Expectations:- Communication: Strong verbal communication skills are essential to interact clearly and effectively with passengers and team members.- Customer Service: A passion for helping others and providing excellent service is key to thriving in this role. You should be patient and courteous.- Basic Math Skills: An understanding of basic math is necessary for handling transactions and processing payments accurately.- Team Player: You should be able to work well with a team, supporting colleagues and contributing to a positive work environment.
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  • 0 - 4 yrs
  • 5.0 Lac/Yr
  • Howrah Bridge Howrah
Calm Under Pressure Teamwork Knowledge Of Airport Procedures Interpersonal Skills Time Management Customer Service Computer Skills Communication Skills
We are looking for a dedicated Passenger Service Associate to provide excellent service to our passengers at Howrah Bridge in Howrah. This is a full-time position suitable for individuals with 0 to 4 years of experience, and a minimum education of 10th grade.Key Responsibilities:1. Customer Assistance: Greet and assist passengers with their inquiries, providing information about services, schedules, and ticketing processes.2. Ticket Sales: Handle ticket sales efficiently, ensuring that all transactions are completed accurately and promptly.3. Issue Resolution: Address and resolve passenger issues or complaints in a professional manner, ensuring a positive travel experience.4. Safety and Security: Maintain a safe environment for all passengers by following safety protocols and reporting any suspicious activities.5. Documentation: Keep accurate records of passenger interactions, sales, and inventory as required by management.Required Skills and Expectations:Candidates should have strong communication skills to interact effectively with passengers. A friendly and approachable attitude is essential for creating a welcoming environment. Basic computer skills are necessary for handling ticket sales and documentation. The ability to work well under pressure and multitask in a busy setting is crucial. Being a team player with a strong commitment to customer service will significantly contribute to your success in this role.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Customer Relationship Passenger Handling Airport Operation Customer Service Customer Support Guest Handling Ground Operation Ground Management Good Communication Skills
As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for passengers traveling through the airport. Your primary responsibilities will include:- Greeting Passengers: Welcoming travelers as they arrive and assisting them with any questions or concerns they may have, creating a positive first impression.- Check-in Assistance: Helping passengers check in by guiding them through the process and ensuring they have the necessary documents ready for verification.- Handling Baggage: Assisting passengers with their luggage, including tagging and directing them to the appropriate baggage claim areas.- Providing Information: Offering up-to-date information regarding flight schedules, boarding gates, and airport services to ensure passengers are well-informed.- Resolving Issues: Addressing any concerns or problems that arise during the travel experience, such as ticketing errors or flight delays, while maintaining a calm and professional demeanor.To succeed in this role, you should have excellent communication skills to interact effectively with passengers and team members. A friendly and approachable attitude is essential, as well as the ability to work under pressure in a fast-paced environment. Basic computer skills are necessary for managing check-in systems. Additionally, you should be punctual and reliable, as flights operate on strict schedules, and your presence is important for maintaining operational smoothness. Previous experience in customer service is a plus, but not mandatory.
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  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Udaipur
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Air Traffic Control Air Cargo Ground Handling Air Freight Airport Operation Air Ticketing Airport Supervisor Passenger Support Ground Operation Airline Customer Service Problem Solving Customer Manager Staff Management Ground Manager Good Communication Skills Customer Relationship Ticket Booking
Join our team as an Airport Passenger Service Associate in Udaipur, India. This full-time position is ideal for individuals with 0-5 years of experience who have completed their 12th grade. nnKey Responsibilities:nn- Customer Assistance: Interact with passengers at the airport, providing them with information and support regarding flight details, boarding procedures, and terminal facilities. This ensures they have a smooth experience from arrival to departure.nn- Check-in Process: Facilitate the check-in process by verifying passenger documentation and issuing boarding passes, helping to streamline the flow of travelers through the airport.nn- Baggage Handling: Assist passengers with their baggage, including informing them about baggage policies and addressing any issues that may arise during handling.nn- Lost and Found Services: Aid passengers in locating lost items or reporting missing baggage. This will involve completing necessary documentation and following up to ensure the issue is resolved.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to effectively interact with diverse passengers. Attention to detail is essential for accurately handling check-in procedures and baggage claims. A friendly demeanor and a customer-focused attitude are important, as the role requires providing excellent service in a fast-paced environment. nnAdditionally, candidates must be adaptable and able to handle varying situations that can occur in an airport setting, working collaboratively with colleagues and other airport staff to ensure an efficient passenger experience.
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  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Surat
Air Ticketing Airport Ticketing Airport Operation Ticket Booking Air Ticketing Reservation Ground Operation Good Communication Housekeeping Cargo Handling Internal Communication Airport Cargo Aviation Security Ground Staff Activities Ground Handling Personality Development Ground Management Customer Relationship Customer Care Customer Handling Customer Management Baggage Handling Multitasking Ability Ticketing Assistance Customer Service
As an Airport Passenger Service Associate, you will play a vital role in ensuring a positive experience for travelers at the airport. Your key responsibilities will include:- Greeting Passengers: You will warmly welcome passengers as they arrive at the airport, helping them feel comfortable and recognized.- Check-In Assistance: You will guide travelers through the check-in process, ensuring they have the necessary documents and helping them with luggage when needed.- Providing Information: You will answer questions from passengers regarding flight schedules, terminal facilities, and airport services, helping them navigate the airport efficiently.- Handling Complaints: You will assist in resolving any issues or complaints travelers may have, ensuring they receive the appropriate support and solutions promptly.- Coordinating with Airline Staff: You will collaborate with airline personnel to streamline services and maintain effective communication for seamless passenger flow.Required skills and expectations include having a friendly and positive attitude, excellent communication skills to interact effectively with diverse passengers, and the ability to work in a fast-paced environment. You should be adaptable and capable of handling stressful situations calmly. Attention to detail is crucial for managing passenger information accurately. A high school diploma is required, and prior customer service experience is preferred but not mandatory, making this role suitable for both fresh graduates and those with up to five years of experience.
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  • 0 - 5 yrs
  • 30.0 Lac/Yr
  • Varanasi
Air Ticketing Airport Ticketing Airport Operation Ticket Booking Air Ticketing Reservation Ground Operation Good Communication Housekeeping Cargo Handling Internal Communication Airport Cargo Aviation Security Ground Staff Activities Ground Handling Personality Development Ground Management Customer Relationship Customer Care Customer Handling Customer Management Baggage Handling Multitasking Ability Ticketing Assistance Customer Service
As an Airport Passenger Service Associate in Varanasi, you will play a key role in enhancing the travel experience for passengers at the airport. This position is ideal for individuals eager to provide excellent customer service and ensure smooth airport operations.Key Responsibilities:1. Passenger Assistance: Greet and assist passengers with check-in processes, boarding procedures, and baggage handling, ensuring they feel welcomed and supported throughout their journey.2. Information Provision: Provide clear and accurate information regarding flight schedules, gate changes, and airport services to help passengers navigate the airport with ease.3. Problem Solving: Address and resolve passenger inquiries and concerns effectively, ensuring a satisfactory experience even in challenging situations.4. Documentation Handling: Verify passenger identification and boarding passes, ensuring compliance with airline regulations and enhancing security processes.5. Team Collaboration: Work closely with other airport staff and departments to ensure coordinated efforts in delivering exceptional service and maintaining efficient operations.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with passengers from diverse backgrounds. A positive attitude and a customer-focused mindset are essential for this role. Ideal applicants should demonstrate reliability, and the ability to work in a fast-paced environment, showing a readiness to learn and adapt. Prior experience in customer service is a plus, but not mandatory; enthusiasm and a willingness to serve are equally important.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Dehradun
Customer Relationship Customer Service Customer Support Customer Care Cons Customer Guidance BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are looking for a Customer Service Associate to join our team in Dehradun, India. This is a full-time, remote position suitable for candidates with 0 to 2 years of experience who have completed their 12th grade. The role involves assisting customers and ensuring their satisfaction.Key Responsibilities:1. Customer Interaction: Engage with customers through calls and messages to address inquiries, resolve issues, and provide product information.2. Problem Solving: Identify and assess customer needs to deliver effective solutions and provide timely responses.3. Record Keeping: Maintain accurate records of customer interactions, feedback, and complaints for future reference and improvement.4. Product Knowledge: Stay updated on our products and services to effectively answer questions and guide customers.5. Team Collaboration: Work closely with team members and other departments to ensure a seamless customer experience.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to interact effectively with customers. A good problem-solving ability is essential for resolving customer issues swiftly. Basic computer skills are necessary for managing customer data and communication tools. Additionally, candidates should be flexible, patient, and able to work well under pressure. A positive attitude towards customer service is key to success in this role. We expect associates to adhere to company policies and offer suggestions for service improvement, contributing to a collaborative work environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Customer Service Customer Support Customer Care Cons Customer Guidance BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are looking for a dedicated Customer Service Associate to join our team in Delhi. This full-time position is suitable for individuals with 0 to 2 years of experience and requires a 12th-grade education. You will work from home, helping customers with their queries and providing excellent service.Key Responsibilities:1. Respond to Customer Inquiries: You will handle customer questions via phone, email, or chat, ensuring clear communication and quick responses to resolve issues.2. Provide Product Information: You will guide customers through our products and services, helping them understand features and benefits.3. Resolve Complaints: You will listen to customers' concerns and find effective solutions, maintaining a positive experience even in challenging situations.4. Maintain Records: You will document customer interactions and maintain accurate records to ensure follow-up and improve service quality.5. Collaborate with Team Members: You will work closely with colleagues to share information and improve customer service strategies, contributing to a supportive team environment.Required Skills and Expectations:We expect you to have a polite and friendly demeanor, strong communication skills, and a willingness to learn. Basic computer skills, including familiarity with email and chat platforms, are essential. You should be able to handle pressure, multitask effectively, and demonstrate problem-solving abilities. A strong commitment to customer satisfaction is vital, as you will be the first point of contact for our customers.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gwalior
Customer Relationship Customer Service Customer Support Customer Care Cons Customer Guidance BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are looking for a dedicated Customer Service Associate to join our team in Gwalior, India. This full-time position is a work-from-home role ideal for individuals with a passion for helping others.In this role, you will assist customers by answering their queries, resolving issues, and providing information about our products and services. You will play a key part in ensuring a positive experience for our customers.Key Responsibilities:- Responding to Customer Inquiries: You will handle incoming calls, emails, and chat messages from customers, providing clear and helpful responses to their questions.- Issue Resolution: When customers face problems, you will work to resolve their issues efficiently and effectively, ensuring their satisfaction.- Product Knowledge: You will need to learn about our products and services so you can provide accurate information and recommendations to customers.- Record Keeping: It is important to maintain accurate records of customer interactions and transactions for future reference.Required Skills and Expectations:Ideal candidates should have a high school diploma and excellent communication skills. You should be friendly, patient, and able to work well under pressure. Strong problem-solving skills are important, along with basic computer proficiency and the ability to learn quickly. Being a team player and having a customer-focused attitude will help ensure our customers receive the best service possible. Previous experience in customer service is a plus, but not required.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Ahmedabad
Guest Services Guest Relation Customer Service Customer Relationship
Guest Service ExecutiveJob ProfileKey Responsibilities:Cash Counter Handling: Manage cash transactions accurately, maintain cash balance, and ensure proper billing procedures.POS Operations: Operate POS systems efficiently for billing, ticketing, and food sales.Guest Handling: Provide courteous and prompt assistance, address guest queries, and ensure a pleasant service experience.Ticket Sales: Sell tickets at the counter, issue receipts, and guide guests about available services.Food Counter Sales: Handle food orders at the counter, upsell items, and ensure accurate and timely service.Food Service: Serve food to guests at their seats while maintaining hygiene and service quality standards.Skills & Competencies:Strong communication and customer-service skillsBasic cash and POS handling knowledgeAbility to multitask in a fast-paced environment Positive attitude and team-oriented, Attention to detail and problem-solving abilities.Job Types: Full-time, Permanent, FresherWork Location: GOTA
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Bardhaman
Airline Customer Service Airport Operation Passenger Handling Airport Ticketing Customer Relationship Airline Operations
SHARE YOUR RESUME 9007706142nJoin our team as an Airport Customer Service Associate in Bardhaman, India, where you will be the friendly face of our airline, assisting passengers with their travel needs.nnAs an Airport Customer Service Associate, you will be responsible for several key tasks. You will greet and assist passengers, ensuring they have a smooth and pleasant experience from check-in to boarding. You will handle inquiries and resolve any issues that passengers may encounter during their journey. Engaging with customers, you will provide information about flight schedules, gates, and any changes that may occur, while maintaining a positive attitude.nnAdditionally, you will manage check-in procedures, ensuring that all luggage is processed correctly and efficiently. As part of your role, you will also provide support in emergency situations, ensuring safety protocols are followed. Keeping the airport environment welcoming and organized will be essential, as you will be responsible for maintaining cleanliness in the customer service area.nnTo succeed in this role, you should have completed at least the 10th grade. Candidates should have strong communication skills and a friendly demeanor, making passengers feel valued and important. Being detail-oriented and able to work in a fast-paced environment is crucial. A willingness to learn and adapt to new challenges is expected, as training will be provided to ensure you thrive in this position.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Dhanbad
Customer Care Cons Customer Guidance Chat Support Chat Process
SHARE YOUR RESUME 9007706142nWe are looking for a Customer Service Associate in Dhanbad, India, who will provide excellent support to our customers. This role is suitable for candidates with little to no experience, making it a great opportunity to start your career in customer service.nnKey Responsibilities:nn- Customer Interaction: Engage with customers to understand their needs and respond promptly to their inquiries through various communication channels.nn- Issue Resolution: Handle customer complaints or issues, ensuring they are resolved efficiently and effectively while maintaining a positive customer experience.nn- Product Knowledge: Learn about our products and services to provide accurate information and assistance to customers, empowering them to make informed choices.nn- Record Keeping: Maintain a record of customer interactions and transactions, ensuring that all information is accurate and up-to-date for future reference.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to interact with customers clearly and respectfully. A positive attitude and willingness to learn are essential as this role may require adapting to different customer situations. Basic computer skills are expected for managing customer records and using communication tools. Punctuality and the ability to work well in a team environment are also important. This position requires working from the office, emphasizing the importance of being present and engaged in the workplace.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Bokaro
Customer Care Cons Customer Guidance Chat Support Chat Process
SHARE YOUR RESUME 9007706142We are looking for a Customer Service Associate in Bokaro, India, to provide exceptional support to our customers. This is a full-time position suitable for candidates with 0 to 1 year of experience, and a minimum education level of 10th pass.Key Responsibilities:- Customer Support: Assist customers by addressing inquiries, resolving complaints, and providing information about our products or services in a timely and friendly manner.- Communication: Maintain clear communication with customers through various channels, such as phone calls and emails, ensuring that all interactions are positive.- Documentation: Accurately record customer interactions and feedback to help improve service and products.- Collaboration: Work closely with team members and other departments to ensure customer satisfaction is maintained throughout the service experience.Required Skills and Expectations:Candidates must have a friendly and approachable demeanor with strong verbal communication skills. They should be able to listen actively to customer concerns and provide effective solutions promptly. Basic computer skills and knowledge of customer service principles are essential. The ability to work well in a team environment and adjust to changes is also important. Flexibility and a positive attitude are crucial for dealing with a variety of customer issues and maintaining professionalism in all interactions.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Nashik
Strategic Communication Marketing Communication Problem Solving Convincing Power Sales Business Development Customer Care
As a Business Development Associate, you'll play a crucial role in the initial stages of our sales cycle. You'll be responsible for identifying and qualifying new leads, conducting outbound prospecting, and setting up introductory meetings or demonstrations for our senior sales team. This entry to mid-level role is ideal for an energetic individual with excellent communication skills, a strong desire to learn, and a passion for connecting with people and uncovering business opportunities.ResponsibilitiesLead Generation & Prospecting:Research and identify potential clients and market segments that align with our target audience.Utilize various tools and platforms (LinkedIn Sales Navigator, industry databases, online research) to build targeted prospect lists.Conduct outbound outreach via cold calling, email, and social media to initiate contact with potential customers.Lead Qualification:Engage prospects in meaningful conversations to understand their business needs, challenges, and potential fit for our products/services.Qualify leads based on established criteria (e.g., budget, authority, need, timeline - BANT).Nurture early-stage leads and build rapport to move them further down the sales funnel.Appointment Setting:Successfully schedule introductory meetings, product demonstrations, or discovery calls for Senior Sales Executives or Business Development Managers.Ensure prospects are well-informed and prepared for the follow-up discussions.CRM Management & Reporting:Accurately record and update all prospecting activities, lead statuses, and customer interactions in the CRM system (e.g., Salesforce, HubSpot).Generate regular reports on lead generation activities, conversion rates, and pipeline contributions.Market Intelligence:Gather market feedback and intelligence from prospect interactions, contributing insights on industry trends and competitor activities.Provide feedback to marketing and product teams based on customer conversations.Continuous Learning:Continuously learn about our products/services, industry trends, and effective sales techniques.Participate in training sessions and coaching to refine prospecting and communication skills.
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