1214

Fresher Customer Service Associate Jobs

Filters

  • 0 - 6 yrs
  • Noida Sector 127
Customer Care Cons Customer Guidance Customer Relationship BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
Job Description (JD) - Customer Service Associate (Inbound / Upselling)Company: Bright Future RPD Hiring SolutionLocation: Sector 127, NoidaJob RoleWe are hiring enthusiastic and customer-focused Customer Service Associates for an Inbound / Upselling process.Key Responsibilities- Handle inbound customer calls professionally.- Understand customer queries and provide appropriate solutions.- Promote and upsell relevant products or services.- Maintain high customer satisfaction.- Communicate effectively in English and Hindi.- Achieve assigned performance and upselling targets.- Maintain accurate customer records.Eligibility Criteria- Graduate Freshers are eligible.- Undergraduates must have at least 12 months of customer service experience.- Undergraduates with exceptional communication skills may also be considered.- Strong English communication (Versant Level 4+) and Hindi required.Not Eligible: B.Pharma, BCA, BA LLB and B.Tech freshers, unless they have 6-12 months of relevant customer service experience.Salary StructureCandidate Type CTCFreshers 17,500Experienced 18,500Salary Breakup:- Basic Salary: 14,000 / 15,000- Retention Bonus: 2,000- Travel Allowance: 1,500Additional performance incentives and monthly service bonus.Working Details- Working Days: 6 Days- Shift: Rotational (8 AM - 8 PM)- Shift Duration: 9 HoursFacilities & Benefits- Free shuttle from selected metro stations.- 30 Days Classroom Training.- 18 Days On-the-Job Training (OJT).- Salary applicable from Day 1.- Retention Bonus and Travel Allowance.Shuttle Points: Botanical Garden, Sector 37, Golf Course, Noida City Centre, Sector 52 and Sector 59.Contact DetailsContact Person: Rajan SharmaCall / WhatsApp: 8595974460Bright Future RPD Hiring SolutionYour Career, Our Priority!
View all details
  • 0 - 4 yrs
  • 4.8 Lac/Yr
  • Surat
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
Join our team as an Airport Customer Service Associate in Surat, India. This full-time role is perfect for individuals with 0 to 4 years of experience and requires a minimum education of 12th pass. nnAs an Airport Customer Service Associate, you will be the first point of contact for passengers, ensuring their travel experience is smooth and enjoyable. Your main responsibilities will include assisting customers with check-in procedures, providing information about flight schedules, and addressing any inquiries or concerns. nnYou will guide passengers through the boarding process, help manage baggage claims, and facilitate smooth communication between the airline and passengers. Additionally, you will handle any issues or complaints professionally, aiming for timely resolutions. Effective communication and a friendly attitude are essential as you interact regularly with travelers, airport staff, and personnel.nnTo succeed in this role, you should have strong interpersonal skills to engage warmly with passengers and demonstrate problem-solving abilities to handle various situations. Attention to detail is important to maintain accuracy in your tasks. A willingness to work in shifts is expected since this role involves a dynamic airport environment. Overall, your dedication to excellent service will significantly enhance the customer experience at the airport.
View all details
  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Surat
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive Airline
Join our team as an Airport Customer Service Associate in Surat, where you will play a vital role in ensuring a positive experience for travelers. In this full-time position, you will engage with customers, assisting them with inquiries and providing information about airport services.nnKey Responsibilities:nn- Customer Assistance: Greet and assist passengers at the airport, helping them with check-in, boarding information, and any travel inquiries.n- Information Distribution: Provide clear and accurate information about flight schedules, baggage policies, and airport facilities to ensure travelers can navigate easily.n- Issue Resolution: Address passenger concerns and resolve issues promptly to enhance customer satisfaction and maintain a positive atmosphere at the airport.n- Collaboration: Work closely with other airport staff, including security and ground services, to ensure smooth operations and efficient customer service.nnRequired Skills and Expectations:nnCandidates for this role should have completed at least the 10th grade and possess excellent communication skills in English and any other local language. A friendly and approachable demeanor is essential for interacting with passengers from diverse backgrounds. Teamwork is crucial, as you will collaborate with various airport departments. A proactive attitude toward problem-solving and a willingness to assist others will greatly enhance your effectiveness in this position. Experience is not mandatory, making this an ideal opportunity for individuals looking to start or grow their careers in customer service.
View all details

Hiring Freshers || Airport Customer Service Associate

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Aurangabad
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nWe are looking for a friendly and service-oriented Airport Customer Service Associate to join our team in Aurangabad, Bihar. This role is ideal for individuals who enjoy helping others and want to start their career in a dynamic airport environment.nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers with check-in processes, baggage handling, and any inquiries they may have, ensuring a smooth travel experience.nn2. Information Provision: Provide accurate information about flight schedules, gate changes, and other airport services to help passengers navigate the airport easily.nn3. Problem Resolution: Address passenger concerns and resolve issues related to flights, baggage, or other services, demonstrating empathy and effective communication.nn4. Collaboration: Work closely with other airport staff and departments to ensure seamless operations and timely responses to passenger needs.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills and a friendly demeanor, as this role involves constant interaction with travelers from diverse backgrounds. Attention to detail is important, as accuracy in providing information is crucial. The ideal candidate should demonstrate a willingness to learn and adapt to various situations, showing commitment to providing excellent customer service. Punctuality and reliability are also essential, given the nature of the airport environment. A basic education of 10th pass is required, and previous experience is not mandatory.
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
  • 0 - 5 yrs
  • 4.8 Lac/Yr
  • Kolkata
Customer Care Customer Service Technical Services Customer Relationship
Join our team as a Customer Associate in Kolkata, where you will support our customers by providing excellent service and assistance. This full-time role is ideal for individuals with 0 to 5 years of experience who have completed their 12th grade.Key Responsibilities:- Customer Support: Engage with customers to understand their needs and provide appropriate solutions or information, ensuring a positive experience every time.- Handling Inquiries: Respond to customer queries through various channels, addressing concerns efficiently and professionally to foster trust and loyalty.- Record Management: Maintain accurate records of customer interactions and transactions, ensuring all information is up to date and accessible for future reference.- Team Collaboration: Work closely with colleagues to share insights and strategies, contributing to a supportive team environment that enhances overall customer satisfaction.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with customers and team members. A customer-focused attitude is essential, as is the ability to listen and respond to customer needs. Basic computer skills are necessary for managing records and navigating systems. Being open to feedback and eager to learn will help you grow in this role. Additionally, a punctual and reliable nature is important, as this position requires working from the office. If you are motivated and enthusiastic about providing outstanding customer service, we want to hear from you!
View all details
  • 0 - 3 yrs
  • 4.5 Lac/Yr
  • Kolkata
Customer Care Customer Service Customer Support Service Marketing
We are looking for enthusiastic, professional, and customer-focused candidates for the position of Airport Ground Staff / Customer Associate Executive.The selected candidates will be responsible for assisting passengers, providing excellent customer service, managing airport-related operations, and ensuring a smooth and comfortable travel experience.Key Responsibilities:- Assist passengers with check-in and boarding procedures.- Handle customer queries and provide travel-related information.- Support passenger assistance and baggage-related services.- Manage customer complaints and resolve service-related issues.- Coordinate with airport staff and other operational departments.- Maintain professional communication and ensure customer satisfaction.Eligibility Criteria:- Minimum Qualification: 10th / 12th Pass or Graduate.- Age Limit: 18-30 Years.- Good communication and interpersonal skills.- Basic English and Hindi communication skills.- Freshers and experienced candidates can apply.- Smart personality with a positive attitude.Job Type: Full-TimeDepartment: Airport Operations & Customer ServiceSalary: As per company normsLocation: Airport / Airport-Related OperationsApply Now: Interested candidates can apply for this opportunity.
View all details

Bank Officer - Freshers

Axis Group of Services

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Jalpaiguri
Banking Assistant Corporate Bank Banking Sales Banking Finance Customer Relationship Customer Associate Customer Service
AXIS BANK - BANK OFFICER RECRUITMENTBuild Your Career in Banking & Finance!Company: Axis Bank Ltd.Position: Bank Officer / Business Development Associate (CASA)Department: Retail Banking & SalesEmployment Type: Full-Time Eligibility CriteriaQualification: Any Graduate / Post GraduateAge Limit: Below 28 YearsGender: Male & FemaleExperience: Freshers & Experienced CandidatesCommunication: Good communication and interpersonal skillsTwo-Wheeler: Mandatory for field-sales vacanciesDriving Licence: Mandatory for candidates using their own two-wheeler Job ResponsibilitiesAcquire new customers for Savings & Current Accounts.Promote banking products and financial services.Generate business through customer visits and references.Build and maintain customer relationships.Achieve monthly sales targets.Complete customer KYC and documentation.Provide banking-related assistance to customers. Salary & BenefitsCTC: 2.20 - 2.40 LPAAdditional Benefits: Performance-based incentives and applicable employee benefits.
View all details

Hiring Fresher / Customer Service Associate / 12th Pass

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata
Customer Care Cons Customer Guidance Customer Relationship Airport Executive Airport Operation
We are looking for a dedicated Customer Service Associate to join our team in Kolkata. This is an entry-level full-time position suitable for candidates with minimal experience who have completed their 12th grade.nnKey Responsibilities:nn1. Customer Interaction: Communicate effectively with customers via phone, email, or in person to understand their needs and resolve their queries.n n2. Problem Solving: Assist customers with any issues they face, ensuring timely and appropriate solutions to enhance their satisfaction.nn3. Product Knowledge: Maintain a strong understanding of the products and services offered to provide accurate information to customers.nn4. Documentation: Record customer interactions and transactions in the system to keep accurate and up-to-date information for future reference.nn5. Team Collaboration: Work closely with other team members to improve services and share insights on customer feedback.nnRequired Skills and Expectations:nnCandidates should possess good communication skills to speak clearly and listen attentively to customer concerns. Basic organizational abilities are important to manage multiple tasks efficiently. A positive attitude and willingness to learn are essential for adapting to new situations and challenges in the role. Being a team player and having a customer-focused mindset will contribute to your success as a Customer Service Associate. DROP RESUME (9875598230)
View all details
  • 0 - 6 yrs
  • Bhopal
English Hindi Both Customer Care
We are seeking a dedicated Customer Care Associate to join our team in Bhopal. This full-time position is ideal for individuals with 0 to 6 years of experience who are committed to providing excellent customer service.Key Responsibilities:- Customer Support: Assist customers by answering inquiries, resolving issues, and providing product information to enhance their experience.- Communication Skills: Use clear and friendly communication to interact with customers, ensuring their concerns are understood and addressed promptly.- Documentation: Accurately document customer conversations and interactions for future reference and quality assurance.- Problem Solving: Identify customer needs and provide appropriate solutions, demonstrating resourcefulness and empathy.Required Skills and Expectations:Candidates must have completed at least the 12th grade and possess strong communication skills in both written and spoken formats. A positive attitude and a willingness to learn are essential, as is the ability to work collaboratively in a team environment. Applicants should be comfortable working from the office and have the capability to handle various customer interactions. Flexibility and patience when managing different customer personalities will be crucial in excelling in this role.
View all details
  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Sapna Sangeeta Road Indore
Customer Care Cons Domestic BPO Basic Research
Join our team as a Customer Care Associate in Indore, where you will play a vital role in ensuring a positive experience for our customers. If you have a passion for helping others and are eager to develop your skills, this is the perfect opportunity for you.As a Customer Care Associate, your key responsibilities will include:- Customer Support: Interact with customers through various channels to address their inquiries, resolve issues, and provide assistance with our services and products. Your friendly demeanor will help create a welcoming atmosphere for all clients.- Problem Solving: Identify customer concerns and work diligently to find effective solutions. You will be empowered to address issues promptly and efficiently, enhancing customer satisfaction.- Communication: Maintain clear and respectful communication with customers and colleagues. This involves actively listening, providing relevant information, and ensuring that customers feel heard and valued.- Record Keeping: Document customer interactions and inquiries in the system. Accurate records will help improve service and ensure follow-ups are timely and efficient.To excel in this role, candidates should possess strong communication skills, both verbal and written. A positive attitude and the ability to work well under pressure are essential. Being a team player will aid in collaborating with colleagues to solve problems efficiently. Finally, prior experience is not necessary, making it an excellent opportunity for recent graduates or those looking to start their careers in customer service.
View all details
  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Pune
Fresher Customer Care Handling Customer Queries Customer Relationship
Hiring - Customer Support Executive TCI Express Company: TCI Express Ltd. Location: Pune CTC: upto 16,000 per month Timing: 9:30 AM - 6:00 PM Working Days: Monday to Saturday Experience: 0-2 yearsRole: Handle inbound & outbound customer calls Handle customer queries & complaints Track shipments and provide updates Coordinate with internal teams Maintain customer recordsRequirements: Good communication skills Basic computer knowledge Customer-handling skills 12th Pass / Graduate TCI Express: [www.tciexpress.in] Best Regards, Meena K Recruitment Consultant Right Select 84510 02383 [inforightselect@gmail.com] [www.linkedin.com/in/meenabhimani]
View all details

Claims Executive || Freshers & Experienced

Automotive Clear Windshield Pvt Ltd

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Dharuhera Rewari
Claims Evaluation Insurance Knowledge Quality Assurance Teamwork Documentation Customer Service Investigation Fraud Detection Analytical Skills Claims Processing Data Entry Communication
We are looking for a motivated and detail-oriented Claim Associate to join our team in Dharuhera Rewari. This entry-level position is ideal for recent graduates, particularly females, seeking to start their careers in the insurance industry.Key Responsibilities:- Processing Claims: You will be responsible for reviewing and processing insurance claims efficiently, ensuring accuracy in data entry and compliance with company policies.- Customer Communication: Interacting with policyholders to gather necessary information and clarify details about their claims, helping to provide a smooth claims experience.- Documentation Management: Maintain organized records of all claims and related documents, ensuring that all information is easily accessible and up to date.- Problem Resolution: You will investigate any issues or discrepancies related to claims, working to resolve them promptly and effectively.Required Skills and Expectations:Candidates should possess a graduate degree and have a keen attention to detail, ensuring each claim is handled accurately. Strong communication skills are essential for effectively interacting with customers and colleagues. Ideal candidates will be self-motivated, able to work independently, and demonstrate a willingness to learn and grow within the role. A positive attitude and the ability to work in a fast-paced environment are also important. As a full-time position, you should be ready to work from the office in Dharuhera Rewari.
View all details
  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gorakhpur
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team in Kanpur. This role is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade. You will be working from home, assisting customers with their inquiries and ensuring they have a positive experience.nnKey Responsibilities:nn- Responding to Customer Inquiries: You will assist customers by answering their questions via phone, email, or chat, providing clear and informative responses to resolve their issues effectively.nn- Troubleshooting Issues: When customers face problems, you will identify the root cause and guide them through the necessary steps to resolve these challenges, ensuring a smooth experience.nn- Providing Product Information: You will inform customers about our products and services, helping them understand features and benefits to enhance their overall experience.nn- Documenting Interactions: It will be your responsibility to keep accurate records of customer interactions and the steps taken to resolve their issues, which will help our team improve service quality.nnTo be successful in this role, you must have strong communication skills, both written and verbal, and be able to work independently. An understanding of customer service principles and a problem-solving attitude are essential. Patience, empathy, and a willingness to learn new processes will also help you excel in this position.
View all details
  • 0 - 6 yrs
  • 25.0 Lac/Yr
  • Mumbai
Air Hostess Flight Attendant Flight Steward Flight Stewardess Customer Service Executive Customer Support Passengers Handling Passenger Service Airport Passenger Service Associate Cabin Crew Cabin Attendant Airlines Cabin Crew Ground Hostess
Job TitleAir Hostess LocationsMumbaiJob SummaryAn Air Hostess is responsible for ensuring the safety, comfort, and satisfaction of passengers during flights. The role includes welcoming passengers, conducting safety demonstrations, serving meals and beverages, handling emergencies, and maintaining excellent customer service standards throughout the journey.Key ResponsibilitiesPassenger Service- Welcome passengers onboard in a professional and friendly manner.- Assist passengers with seating arrangements and cabin luggage.- Provide information regarding flight schedules, safety procedures, and onboard services.- Ensure passengers are comfortable throughout the flight.Safety & Security- Conduct pre-flight safety checks of emergency equipment.- Demonstrate safety procedures and emergency protocols to passengers.- Ensure all passengers comply with aviation safety regulations.- Handle emergency situations calmly and efficiently.- Administer first aid when required.In-Flight Operations- Serve meals, snacks, and beverages to passengers.- Maintain cleanliness and hygiene inside the aircraft cabin.- Monitor passenger behavior and address any issues professionally.- Coordinate with pilots and ground staff for smooth operations.Customer Relationship Management- Resolve passenger complaints and concerns politely.- Deliver high-quality hospitality and customer experience.- Assist elderly passengers, children, and passengers with special needs.Documentation & Reporting- Prepare flight reports and incident documentation.- Maintain records of onboard sales and inventory if applicable.Required Skills- Excellent communication and interpersonal skills.- Strong customer service and hospitality skills.- Good problem-solving and decision-making ability.- Ability to remain calm under pressure.- Teamwork and coordination skills.- Grooming and professional appearance.- Basic knowledge of aviation safety procedures.Educational Qualification- Minimum: 10+2 (Higher Secondary).- Diploma or Degree in Hospitality, Aviation, or Tourism preferred.- Cabin Crew certification is an advantage.Eligibility Criteria- Good command of English and Hindi.- Pleasant personality and positive attitude.- Physically fit and medically healthy.- Good eyesight and hearing.- Ability to swim is preferred by many airlines.Experience- Freshers can apply.- Prior experience in hospitality, customer service, hotel management, or aviation is an added advantage.Working Conditions- Rotational shifts including nights, weekends, and holidays.- Domestic and international travel opportunities.- Long working hours and time-zone adjustments.Salary Range (India)- Fresher: 25,000 - 45,000 per month- Experienced Cabin Crew: 50,000 - 1,20,000+ per month- International airlines may offer higher salary packages and travel benefits.
View all details
  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Hyderabad
Airline Operations Grooming Hospitality Interpersonal Skills Personality Development Basic Computer Skills Calm Under Pressure Cultural Awareness Listening Skills Empathy Customer Service Multitasking Conflict Resolution Problem-solving Attention to Detail Product Knowledge Resilience Sales Skills Teamwork Time Management Language Skills Computer Skills Adaptability Organizational Skills Sales & Marketing Business Development Telecaller
passengers with check-in, boarding, and flight-related queries.Handle ticketing, baggage, and reservation-related requests.Provide information about flight schedules, delays, cancellations, and boarding gates.Support passengers with baggage issues and coordinate with baggage-handling teams.Handle customer complaints and provide appropriate solutions.Assist elderly passengers, families, and passengers requiring special assistance.Verify passenger documents according to airline procedures.Maintain accurate passenger and service records.Coordinate with airport, security, ground-handling, and airline teams.Ensure a smooth and professional passenger experience.Follow airline safety, security, and customer-service policies.EligibilityMinimum 10+2 / equivalent qualification.Good English and communication skills.Customer-service and interpersonal skills.Basic computer knowledge.Professional appearance and positive attitude.Ability to work in shifts, including weekends and holidays.We are seeking an enthusiastic Airlines Executive to join our team in Patna, India. This full-time position is ideal for candidates with 0 to 2 years of experience and requires at least a 10th-grade education.Key Responsibilities:- Customer Service: You will assist passengers with their travel needs, including booking tickets, providing flight information, and addressing inquiries to ensure a positive travel experience.- Flight Coordination: You will help manage flight schedules and assist in coordinating check-in processes, ensuring that all procedures run smoothly and efficiently.- Administrative Support: This role involves maintaining accurate records and documentation related to flights and passengers, ensuring compliance with airline policies and procedures.- Problem Resolution: You will address and resolve any issues that arise during the travel process, demonstrating professionalism and empathy to maintain customer satisfaction.Required Skills and Expectations:Candidates should have strong communication skills and the ability to work effectively in a team environment. Attention to detail is crucial, as you will be handling sensitive information and managing various tasks simultaneously. A proactive approach to problem-solving and the ability to remain calm under pressure will be essential. Additionally, candidates must be willing to work from the office and commit to a full-time schedule. Prior experience in customer service or a similar role will be beneficial but is not mandatory.
View all details

Customer Service Associate Jobs For 12th Pass Freshers

Implace International Job Placement Services

  • 0 - 3 yrs
  • 5.0 Lac/Yr
  • Nagpur
Customer Care Cons Customer Relationship Domestic BPO Chat Process Chat Support International BPO
Roles & Responsibilities:- 1) Handle Inbound & Outbound voice calls from International Customers.2) Understand Customer queries and provide them accurate solution.3) Deliver excellent customer service in a professional manner.4) Maintain call records and update information in the system.5) Ensure customer Satisfaction.Note:- This is U.S.A health related company. Shift will be as bellow-9 pm to 6am, 10 pm to 7 am, 11 pm to 8 am, 12 pm to 9 pm, 6 am to 3 pm.Age Criteria will be 20-35 yrs old.Good English Communication will be required. looking for immediate joiners only.for more details you can directly contact with us ..
View all details
  • Fresher
  • 3.0 Lac/Yr
  • Salt Lake Kolkata
Customer Relationship Customer Guidance International BPO Domestic BPO
We are seeking a Customer Service Associate to join our team in Salt Lake, Kolkata. In this role, you will help customers by answering questions, resolving issues, and providing information about our products and services.Key Responsibilities:1. Assist Customers: Respond to customer inquiries via phone, email, or chat, ensuring clear and courteous communication.2. Resolve Issues: Handle customer complaints and concerns promptly, working toward effective solutions to enhance customer satisfaction.3. Product Knowledge: Maintain a deep understanding of our products and services so you can assist customers accurately and confidently.4. Document Interactions: Keep detailed records of customer interactions and transactions to help track issues and improve service quality.5. Team Collaboration: Work closely with team members and other departments to ensure a seamless customer experience and share feedback on processes.Required Skills and Expectations:Candidates should have passed the 12th grade with a strong desire to learn and grow in the customer service field. Freshers are welcome, and prior experience is not necessary. Excellent communication and interpersonal skills are essential to effectively engage with customers. A positive attitude, patience, and problem-solving abilities are crucial to succeed in this role. You should be comfortable working full time from the office and possess the ability to work under pressure while maintaining a friendly demeanor.
View all details
  • 0 - 6 yrs
  • 19.0 Lac/Yr
  • Mumbai
Good Communication Skills Customer Service
Female Ground Handling Associate - Job DescriptionA Ground Handling Associate is responsible for assisting passengers and supporting smooth airport operations before, during, and after flights.Key Responsibilities:Assist passengers with check-in, boarding, and general airport queries.Verify tickets, boarding passes, and travel documents.Handle baggage check-in and provide baggage-related assistance.Guide passengers to check-in counters, gates, and other airport facilities.Assist elderly passengers, families, and passengers requiring special assistance.Make boarding announcements and coordinate with the airline and airport teams.Handle passenger concerns professionally and provide timely solutions.Follow airport safety, security, and customer-service procedures.Coordinate with ground staff, cabin crew, and other operational teams.Key Skills: Good communication, customer service, professional appearance, teamwork, patience, basic computer skills, problem-solving, and time management.
View all details

Fresher hiring for Customer Service Associate

Shree Swami Shankar Service Pvt. Ltd

  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • Pune
Collection Process Collections Recovery Calling Domestic Voice Process
As a Customer Service Associate, you will play a vital role in ensuring customer satisfaction and handling inquiries effectively. Your primary responsibility will be to assist customers with their queries and complaints, providing them with accurate information and solutions. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chat messages to address customer questions and concerns.- Provide Solutions: Resolve customer issues promptly by identifying the problem and offering appropriate solutions or alternatives.- Maintain Customer Records: Keep accurate and up-to-date records of customer interactions and transactions for future reference.- Follow Up with Customers: Reach out to customers to ensure their issues have been resolved and to gather feedback on their experience.- Collaborate with Team Members: Work closely with colleagues to share information and improve service delivery.Required Skills and Expectations:- Effective Communication: You must be able to speak clearly and listen carefully to understand customer needs.- Problem-Solving Skills: Being able to think critically and find solutions to customer issues is essential.- Positive Attitude: A friendly demeanor and a positive attitude towards customers will enhance their experience.- Basic Computer Skills: Familiarity with using computers and software for data entry and retrieval is necessary.- Team Player: Ability to work well with others and contribute to a supportive work environment.The position is suited for individuals with 0-3 years of experience, who have completed at least the 10th grade, and are ready to work full-time from the office in Pune.
View all details
  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Bhubaneswar
Good Communication Skills Grooming Basic Computer Skills
We are looking for a Customer Service Associate to join our team in Bhubaneswar. This role is ideal for recent graduates or those with minimal experience, who are eager to learn and grow in customer service.Key Responsibilities:- Assist Customers: Provide prompt and friendly assistance to customers regarding their inquiries, issues, and requests, ensuring a positive experience.- Handle Complaints: Address customer complaints and work to resolve their issues effectively and efficiently, maintaining a calm and professional demeanor.- Provide Information: Supply accurate information about products and services to help customers make informed decisions.- Process Orders: Efficiently handle order processing and support customers throughout their purchasing journey, ensuring accuracy and timely delivery.- Maintain Records: Keep detailed records of customer interactions and transactions, which helps in future communications and enhances service quality.Required Skills and Expectations:- A minimum of 12th-grade education is necessary.- Strong communication skills are essential, with the ability to interact positively and clearly with customers.- A customer-focused attitude, always striving to provide the best possible service.- Basic computer skills, including familiarity with email and customer management software.- Ability to work effectively in a team environment while also managing individual responsibilities.- A proactive approach to problem-solving, ready to assist customers and resolve issues as they arise.This position is a full-time role that requires working from the office, making it a suitable choice for individuals looking to start their career in customer service.
View all details
  • Fresher
  • 6.0 Lac/Yr
  • Tezpur Sonitpur
Customer Care Coordination Skills Typing Skills
A Back Office Associate supports daily business functions by maintaining records, processing documents, and coordinating with internal teams. They ensure that data is accurate, files are organized, and front-facing departments have the operational support they needData Entry and Management: Enter, update, and maintain accurate information in company databases, spreadsheets, and digital archives.Record Keeping and Documentation: Organize files, process invoices, and prepare routine operational or management information system (MIS) reports.HR RINKY-8721023842
View all details
  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • Kolkata
Airline Executive Boarding Pass Associate Customer Care Ground Staff Activities
As a Passenger Service Associate in Kolkata, you will play a crucial role in ensuring a smooth travel experience for passengers. Your primary responsibilities will include:- Greeting Passengers: Welcome travelers warmly as they arrive to create a friendly environment.- Check-in Assistance: Help passengers with the check-in process, ensuring that they have all necessary documents ready and guide them through any related processes.- Providing Information: Answer queries regarding flight schedules, baggage policies, and airport services, guiding passengers effectively.- Monitoring Boarding: Ensure that all passengers board the aircraft safely and on time, coordinating with airline staff as needed.- Handling Customer Complaints: Address any concerns or issues that passengers may have with patience and professionalism, ensuring their experience remains positive.- Baggage Handling Support: Assist in managing luggage and helping passengers with any baggage-related queries or issues.The ideal candidate for this role should have a minimum of a 10th-grade education. Experience in customer service, while not mandatory, will be an advantage. You should have excellent communication skills, a friendly demeanor, and the ability to multitask effectively in a busy environment. Being detail-oriented and patient when dealing with passengers will help you succeed in this role. A passion for providing outstanding service and a willingness to learn will also be key attributes for your success as a Passenger Service Associate.
View all details
  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Aizawl
Customer Guidance BPO Operations International BPO
As a Customer Service Associate, you will play a vital role in ensuring customer satisfaction and loyalty. Your primary responsibilities and expectations include:Key Responsibilities:- Assist Customers: Provide prompt and efficient support to customers via phone, email, or in-person, addressing their inquiries and resolving any issues they may have.- Product Knowledge: Gain a deep understanding of the products and services offered to effectively guide customers and offer relevant solutions.- Record Keeping: Maintain accurate records of customer interactions and transactions to track issues and ensure proper follow-up.- Feedback Collection: Gather customer feedback and suggestions to help improve services and enhance the overall customer experience.- Team Collaboration: Work closely with other team members and departments to ensure seamless service delivery and quick resolution of customer issues.Required Skills and Expectations:- Communication Skills: Excellent verbal and written communication skills are essential for clearly understanding and addressing customer needs.- Problem-Solving Abilities: You should be able to think critically and find solutions to customer problems efficiently.- Customer-Focused Attitude: A genuine desire to help others and provide excellent service is crucial in this role.- Adaptability: Be open to learning new skills and adjusting to a fast-paced work environment.- Basic Computer Skills: Familiarity with computer software and data entry is necessary to manage customer information effectively.This position is ideal for recent graduates or individuals seeking to kick-start their careers in customer service, with an opportunity to develop valuable skills in a supportive environment.
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Vijayawada
Good Communication Customer Relationship Ground Staff
Terminal Services Associate - Job DescriptionWe are looking for a professional, customer-focused, and responsible Terminal Services Associate to support smooth day-to-day operations within the airport terminal. The candidate will assist passengers, provide information, coordinate with airport teams, and help maintain an efficient and welcoming terminal environment.Key Responsibilities:- Assist passengers with check-in, boarding, gate locations, baggage collection, and terminal facilities.- Provide clear and accurate information regarding flights, gates, airport services, and general passenger queries.- Support passengers during arrival and departure procedures.- Assist with boarding and passenger movement while following established airport procedures.- Coordinate with airline staff, ground-handling teams, security personnel, and airport operations departments.- Help passengers requiring special assistance and ensure they receive appropriate support.- Monitor passenger queues and help maintain an organized flow within terminal areas.- Respond professionally to passenger concerns, delays, and service-related issues.- Report operational problems, safety concerns, or passenger-service issues to the appropriate supervisor.- Maintain required records and complete operational documentation accurately.- Follow airport safety, security, customer-service, and operational guidelines at all times.- Keep assigned service areas organized and presentable.- Work effectively with team members during busy periods, flight delays, and peak travel hours.- Perform additional terminal-service duties as assigned by the supervisor or airport management.Skills & Qualifications:Candidates should have good communication and interpersonal skills, a customer-friendly attitude, teamwork abilities, punctuality, and basic computer knowledge. The ability to work in a fast-paced environment and handle passengers professionally is important. Previous experience in customer service, hospitality, aviation, or airport operations can be an advantage.The candidate should be comfortable working in rotational shifts, including weekends and holidays, and should maintain professional conduct while delivering quality passenger service.
View all details
  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Jaipur
Airline Customer Service Customer Relationship Airline Operations Aviation Personality Development Passenger Service Communication Skills Good Communication Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant
We are looking for a dedicated Airlines Executive to join our team in Jaipur, India. This position is ideal for individuals with a passion for the airline industry, especially those who are just starting their careers.nnKey Responsibilities:n- Customer Service: Provide excellent support to passengers by answering queries, assisting with bookings, and resolving issues, ensuring a positive travel experience.n- Ticketing and Reservations: Manage the ticketing process, including issuing tickets and making travel arrangements for customers efficiently and accurately.n- Administrative Support: Assist in various administrative tasks, maintaining records, and preparing reports to support the overall operations of the airline.n- Collaboration: Work closely with other teams to ensure smooth coordination and communication, enhancing the overall workflow and customer satisfaction.nnRequired Skills and Expectations:nCandidates should be at least a 10th pass with a willingness to learn about the airline industry. Strong communication skills are essential, as you will be interacting with diverse customers and colleagues. Attention to detail and organizational skills will help in handling multiple tasks effectively. A positive attitude and a customer-focused mindset are crucial for success in this role. This position is full-time and requires working from the office in Jaipur, providing an opportunity to gain valuable experience in a dynamic environment.
View all details
  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Chandigarh
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive Airline Helpdesk Executive
We are looking for an Air Ticketing Associate to join our team in Chandigarh. This role is ideal for individuals who are enthusiastic about the travel industry and eager to assist customers with their air travel needs. nnThe main responsibilities of the Air Ticketing Associate include handling customer inquiries related to flight bookings and ensuring accurate ticket issuance. You will assist customers in finding suitable flights based on their preferences and requirements, providing them with the necessary information to make informed decisions about their travel. Another aspect of your role will be to process ticket cancellations and refunds when necessary, adhering to airline policies and regulations.nnWe expect candidates to have strong communication skills, both verbal and written, to effectively interact with clients and team members. Attention to detail is crucial, as accuracy in ticketing and documentation is vital to avoid errors. Additionally, proficiency in using computer systems and software related to travel bookings is important. We welcome candidates with varying levels of experience, from freshers to those with up to 5 years of experience in air ticketing or customer service roles. A basic educational qualification of 10th pass is required. nnIf you have a passion for travel and enjoy helping others, this position could be a great fit for you. Join us in providing excellent service to our customers!
View all details
  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent Airport Services Agent Airline Operations Assistant Aviation Executive Flight Booking Executive Airline Helpdesk Executive Passenger Handling Executive Aviation Fresher
Join our team as an Airport Ticketing Executive in Delhi. This role is perfect for individuals who are new to the workforce or have up to five years of experience. You will be responsible for assisting passengers with ticket bookings and ensuring a smooth travel experience.nnKey Responsibilities:nn- Ticket Booking: Facilitate ticket purchases for customers through various platforms, ensuring all details are accurate and up-to-date.n n- Customer Assistance: Provide excellent customer service by answering queries regarding flight schedules, ticket prices, and travel regulations.nn- Issue Resolution: Handle any issues or changes to travel plans, such as cancellations or rebookings, while maintaining a professional demeanor.nn- Documentation: Ensure that all necessary travel documentation is collected and processed correctly for each passenger.nnRequired Skills and Expectations:nnCandidates should possess a minimum education of a 10th pass. Strong communication skills are essential, as you will interact frequently with customers and airline partners. Attention to detail is crucial to prevent errors in bookings. Flexibility in working hours is expected, given the dynamic nature of the travel industry. This position offers an opportunity to develop your career in customer service within the aviation sector. The ideal candidate is enthusiastic about travel and committed to providing the best experience for passengers.
View all details

Airport Customer Service Associate Jobs For 10th Pass Freshers

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nAs an Airport Customer Service Associate in Patna, you will play a crucial role in ensuring a smooth and enjoyable travel experience for passengers. With minimal experience required, this entry-level position offers an excellent opportunity to start your career in the aviation industry.nnKey Responsibilities:nn1. Passenger Assistance: You will greet passengers at the airport, providing them with essential information and helping them navigate through various processes, such as check-in and boarding.nn2. Issue Resolution: Address any concerns or complaints from passengers, working to resolve issues promptly and effectively to enhance customer satisfaction.nn3. Information Sharing: Provide accurate details about flight schedules, boarding gates, and airport facilities to ensure that passengers feel informed and confident during their travel.nn4. Team Collaboration: Work closely with other airport staff to maintain efficient operations and deliver high-quality service to all travelers.nnRequired Skills and Expectations:nnCandidates should have completed at least their 10th grade. Strong communication and interpersonal skills are essential for interacting with diverse passengers. You should be able to handle pressure and remain calm in busy environments. A friendly demeanor and a willingness to help others is crucial. Being a team player who can easily adapt to changing situations will also be beneficial in this role.
View all details

Hiring Fresher / Airport Customer Service Associate / 10th Pass

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Medinipur
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nJoin our team as an Airport Customer Service Associate in Medinipur, India. In this role, you will provide outstanding support to passengers and help create a positive airport experience. nnKey Responsibilities:nn1. Passenger Assistance: Greet passengers and assist them with inquiries, ensuring a friendly and welcoming atmosphere.n2. Check-In Services: Help passengers with the check-in process, guiding them in using self-service kiosks or completing manual check-ins.n3. Baggage Handling: Ensure smooth baggage drop-off processes and assist with lost luggage claims, providing timely updates to passengers.n4. Flight Information: Communicate important flight details, such as delays and gate changes, through clear and effective methods.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade. While no prior experience is necessary, a willingness to learn and adapt is crucial. Strong communication skills, both verbal and written, are essential for interacting with diverse groups of people. A positive attitude and professionalism are expected, as you will be representing the airport's customer service team. Flexibility in working hours is important, as airport operations require coverage throughout the day. Reliability and teamwork will help ensure a seamless experience for all passengers at the airport.
View all details

Airport Customer Service Associate (Freshers) Deogarh

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Deogarh
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nJoin our team as an Airport Customer Service Associate in Deogarh, India. This entry-level position is perfect for those looking to start their career in the aviation industry. You will play a vital role in ensuring a positive experience for travelers at the airport.nnKey Responsibilities:nn- Welcome Passengers: Greet travelers warmly as they arrive, creating a friendly and welcoming atmosphere.n- Assist with Check-In: Guide passengers through the check-in process to ensure a smooth and efficient experience.n- Provide Information: Offer accurate information regarding flight schedules, gate changes, and airport services.n- Address Customer Concerns: Handle inquiries and resolve any issues passengers may have, demonstrating patience and professionalism.n- Coordinate Baggage Services: Assist passengers with baggage-related queries and ensure their needs are met during their travels.nnRequired Skills and Expectations:nnTo succeed in this role, candidates should have a minimum education of 10th Pass. We are looking for individuals with excellent communication skills and a friendly demeanor. A passion for helping others and the ability to work well in a team environment are essential. Attention to detail and a positive attitude will help you thrive in a fast-paced airport setting. No prior experience is required, making this a great opportunity for those new to the workforce.
View all details
  • 0 - 4 yrs
  • 4.8 Lac/Yr
  • Rewa
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We are seeking an Airport Passenger Service Associate to provide excellent support and assistance to passengers at our Rewa location. This full-time role is suitable for individuals with 0 to 4 years of experience and requires a minimum education of 12th grade.nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers with check-in, boarding, and luggage inquiries to ensure a smooth travel experience.nn2. Information Provision: Provide accurate information about flight schedules, gate changes, and airport services, helping passengers navigate the airport efficiently.nn3. Issue Resolution: Address and resolve passenger concerns or complaints promptly, maintaining a positive and friendly demeanor to enhance customer satisfaction.nn4. Coordination with Team: Work collaboratively with other airport staff to ensure all passenger needs are met, facilitating a seamless operation.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills and a customer-focused attitude. A basic understanding of airport operations is preferred but not essential. Being able to work in a fast-paced environment and manage multiple tasks efficiently is necessary. Candidates should also be reliable and punctual, demonstrating a commitment to providing outstanding service at all times. A positive attitude and the ability to work as part of a team are essential for success in this role.
View all details

Bank Officer - Freshers

Axis Group of Services

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Cooch Behar
Banking Assistant Corporate Bank Banking Sales Banking Finance Customer Relationship Customer Associate Customer Service
AXIS BANK - BANK OFFICER RECRUITMENTBuild Your Career in Banking & Finance!Company: Axis Bank Ltd.Position: Bank Officer / Business Development Associate (CASA)Department: Retail Banking & SalesEmployment Type: Full-Time Eligibility CriteriaQualification: Any Graduate / Post GraduateAge Limit: Below 28 YearsGender: Male & FemaleExperience: Freshers & Experienced CandidatesCommunication: Good communication and interpersonal skillsTwo-Wheeler: Mandatory for field-sales vacanciesDriving Licence: Mandatory for candidates using their own two-wheeler Job ResponsibilitiesAcquire new customers for Savings & Current Accounts.Promote banking products and financial services.Generate business through customer visits and references.Build and maintain customer relationships.Achieve monthly sales targets.Complete customer KYC and documentation.Provide banking-related assistance to customers. Salary & BenefitsCTC: 2.20 - 2.40 LPAAdditional Benefits: Performance-based incentives and applicable employee benefits.
View all details

Bank Officer - Freshers

Axis Group of Services

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Balurghat Dakshin Dinajpur
Banking Assistant Corporate Bank Banking Sales Banking Finance Customer Relationship Customer Associate Customer Service
AXIS BANK - BANK OFFICER RECRUITMENTBuild Your Career in Banking & Finance!Company: Axis Bank Ltd.Position: Bank Officer / Business Development Associate (CASA)Department: Retail Banking & SalesEmployment Type: Full-Time Eligibility CriteriaQualification: Any Graduate / Post GraduateAge Limit: Below 28 YearsGender: Male & FemaleExperience: Freshers & Experienced CandidatesCommunication: Good communication and interpersonal skillsTwo-Wheeler: Mandatory for field-sales vacanciesDriving Licence: Mandatory for candidates using their own two-wheeler Job ResponsibilitiesAcquire new customers for Savings & Current Accounts.Promote banking products and financial services.Generate business through customer visits and references.Build and maintain customer relationships.Achieve monthly sales targets.Complete customer KYC and documentation.Provide banking-related assistance to customers. Salary & BenefitsCTC: 2.20 - 2.40 LPAAdditional Benefits: Performance-based incentives and applicable employee benefits.
View all details

Bank Officer - Freshers

Axis Group of Services

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Dakshin Dinajpur
Banking Assistant Corporate Bank Banking Sales Banking Finance Customer Relationship Customer Associate Customer Service
AXIS BANK - BANK OFFICER RECRUITMENTBuild Your Career in Banking & Finance!Company: Axis Bank Ltd.Position: Bank Officer / Business Development Associate (CASA)Department: Retail Banking & SalesEmployment Type: Full-Time Eligibility CriteriaQualification: Any Graduate / Post GraduateAge Limit: Below 28 YearsGender: Male & FemaleExperience: Freshers & Experienced CandidatesCommunication: Good communication and interpersonal skillsTwo-Wheeler: Mandatory for field-sales vacanciesDriving Licence: Mandatory for candidates using their own two-wheeler Job ResponsibilitiesAcquire new customers for Savings & Current Accounts.Promote banking products and financial services.Generate business through customer visits and references.Build and maintain customer relationships.Achieve monthly sales targets.Complete customer KYC and documentation.Provide banking-related assistance to customers. Salary & BenefitsCTC: 2.20 - 2.40 LPAAdditional Benefits: Performance-based incentives and applicable employee benefits.
View all details
  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Dehradun
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
Join our team as a Customer Support Executive in Dehradun, India, and provide exceptional support to our clients. This full-time position is ideal for candidates with 0 to 2 years of experience and requires a minimum of 12th-grade education. You will work from home while assisting customers with their inquiries.nnKey Responsibilities:nn- Respond to Customer Inquiries: Handle phone calls, emails, and chats from customers, providing them with accurate information and resolving their issues efficiently.n- Document Customer Interactions: Maintain records of customer interactions in our database, ensuring that all details are accurately logged for future reference.n- Assist with Product Knowledge: Learn about our products and services to better assist customers and help them make informed decisions.n- Provide Feedback: Share customer feedback with the team to improve service quality and enhance customer satisfaction.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to effectively interact with customers. Attention to detail is essential for documenting interactions accurately. Being a team player is important, along with the ability to work independently in a remote setting. Basic computer skills, including proficiency in email and Internet usage, are necessary to handle customer queries effectively. Candidates should have a positive attitude and be willing to learn and adapt in a fast-paced environment.
View all details
  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Patna, India. This is a full-time work-from-home position ideal for individuals with 0 to 2 years of experience who have completed their 12th grade.nnAs a Customer Support Executive, you will be the first point of contact for our customers, assisting them with their inquiries and resolving their issues. Your role is crucial in ensuring customer satisfaction and maintaining a positive relationship with our clients.nnKey Responsibilities:n1. Respond to customer inquiries via phone, chat, or email: You will address questions and concerns in a timely manner, providing accurate information and solutions.n2. Resolve customer complaints effectively: You will identify issues, investigate solutions, and take appropriate action to resolve complaints while ensuring all customer interactions are handled professionally.n3. Provide product information and support: You will help customers understand our products and services, guiding them on how to use them effectively while promoting a positive customer experience.n4. Maintain accurate records of interactions: You will document all customer interactions and track issues to ensure follow-up actions are completed as needed.nnRequired Skills and Expectations:nCandidates should possess excellent communication skills and have a customer-focused attitude. The ability to work independently and manage time effectively is essential. Proficiency in using computers and various communication tools is expected, and a positive, problem-solving approach will enhance your success in this role.
View all details
  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Bhopal, India. This is a full-time position that allows you to work from home. Ideal candidates should have 0 to 2 years of experience and have completed their 12th grade education.nnAs a Customer Support Executive, your primary responsibility will be to assist customers with their inquiries, resolving issues to ensure their satisfaction. You will actively listen to customer concerns and provide prompt solutions while maintaining a friendly and professional demeanor. nnKey Responsibilities include:nn1. Customer Inquiries: Respond to customer questions via phone, email, or chat. You will provide clear information about products and services to help customers make informed decisions.nn2. Issue Resolution: Address and resolve customer complaints. You will investigate issues, offer solutions, and follow up to ensure the customer is satisfied with the resolution.nn3. Record Keeping: Maintain detailed records of customer interactions and transactions. Your documentation will help track problems and solutions for future reference.nn4. Feedback Collection: Gather customer feedback to share with the team. Your insights will help us improve our services and better meet customer needs.nnTo succeed in this role, you should have strong communication skills, be a good listener, and display a positive attitude. Strong problem-solving abilities and the ability to work independently are essential. A passion for helping others and the perseverance to address challenges will contribute to your success in this position.
View all details

Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Customer Relationship Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. This position is ideal for those starting their careers in customer service.Key Responsibilities:1. Customer Assistance: Help passengers with ticketing, check-in, and baggage inquiries, ensuring they receive timely and accurate information.2. Handling Queries: Address customer questions and concerns about flight schedules, cancellations, and airport services, providing clear and concise solutions.3. Check-in Services: Facilitate the check-in process efficiently, guiding travelers through necessary steps and ensuring that all procedures are followed correctly.4. Problem Resolution: Manage and resolve any customer issues or complaints with professionalism, ensuring that each traveler feels valued and understood.5. Documentation Support: Assist passengers with necessary documentation and ensure compliance with airport regulations for smooth travel.Required Skills and Expectations:Candidates should have good communication skills in English and local languages to effectively interact with a diverse range of passengers. A commitment to providing exceptional customer service is essential. You should be able to work well under pressure and adapt to a busy airport environment. Basic computer skills are important for handling check-in systems and inquiries. Flexibility and the willingness to work varied shifts, including weekends and holidays, are also expected. A completed education up to the 12th grade is required.
View all details

Airport Customer Service Associate || Freshers & Experienced

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Passenger Handling Airline Operations Airport Operation Customer Relationship Airport Ticketing Airline Customer Service
As an Airport Customer Service Associate, you will play a vital role in providing excellent service to passengers. You will support travelers with their inquiries and ensure they have a pleasant experience.Key Responsibilities:- Assist Passengers: Answer questions about flight schedules, check-in procedures, and baggage information, providing clear guidance to travelers.- Handle Complaints: Address customer complaints with patience and professionalism, finding solutions to ensure customer satisfaction.- Provide Information: Offer information about airport facilities, services, and emergency procedures to help travelers have a safe experience.- Coordinate with Airlines: Communicate with airline representatives to resolve issues such as flight changes or delays, ensuring that all parties are informed and updated.- Maintain Records: Keep accurate records of customer interactions and incidents, which will help improve service and streamline processes.Required Skills and Expectations:- Communication Skills: You must have strong verbal and written communication skills to interact with diverse passengers and convey information clearly.- Customer Service Orientation: A friendly and helpful attitude is essential for creating a positive experience for travelers.- Problem-Solving Skills: You should be able to think on your feet and resolve issues effectively under pressure.- Tech-Savvy: Familiarity with technology and the ability to use software for customer service is important, as you will be working from home.- Time Management: Efficiently manage your time to handle multiple inquiries and tasks in a busy environment. This part-time position requires you to be proactive and dedicated to providing outstanding service to airport travelers.
View all details

Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • Fresher
  • 4.3 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
Join our team as an Airport Customer Service Associate in Patna, India. This full-time position is perfect for freshers looking to start their careers in the aviation industry.Key Responsibilities:1. Customer Assistance: Greet and assist passengers with inquiries about their flights, luggage, and airport facilities, ensuring a positive customer experience.2. Check-In Support: Help passengers with the check-in process, including issuing boarding passes and tagging luggage, to facilitate smooth boarding procedures.3. Problem Resolution: Address passenger issues or complaints promptly and effectively, providing solutions to enhance customer satisfaction.4. Information Provision: Offer accurate and timely flight information, including delays and gate changes, to keep customers informed during their travel.5. Collaboration: Work closely with airline staff and other airport departments to ensure efficient operations and communication.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th pass. Strong communication skills in English and local languages are essential for effective interaction with passengers. You should be friendly, approachable, and able to work in a fast-paced environment. Attention to detail and problem-solving skills are crucial for addressing customer needs efficiently. A commitment to delivering exceptional service and a team-oriented attitude will help you succeed in this role.
View all details
View More Jobs