1648

Fresher Customer Service Associate Jobs

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type
  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Thane
Customer Care Cons Domestic BPO Customer Guidance Customer Relationship BPO Operations
We are looking for a dedicated Customer Care Associate to join our team in Thane. This full-time position is ideal for candidates with 0 to 2 years of experience who are eager to learn and help our customers.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle customer questions and issues via phone, email, or chat, providing clear and helpful information to resolve their concerns.- **Maintain Customer Records:** Accurately document all customer interactions and update their records in our system to ensure easy access to information.- **Process Orders and Requests:** Assist customers with placing orders and processing requests, ensuring a smooth and efficient transaction every time.- **Monitor Customer Satisfaction:** Follow up with customers to ensure they are satisfied with the service and address any further questions they may have.- **Collaborate with Team Members:** Work closely with other associates and departments to share feedback and improve overall service quality.**Required Skills and Expectations:**- **Communication Skills:** You should be able to clearly express ideas and information both verbally and in writing.- **Problem-Solving Abilities:** A proactive approach to identifying issues and finding effective solutions is essential.- **Computer Proficiency:** Basic knowledge of computer applications and the ability to learn new software quickly is required.- **Team Player:** You should be comfortable working in a team environment and collaborating with colleagues to achieve common goals.- **Customer-Focused Attitude:** A genuine desire to help customers and a commitment to providing excellent service is expected in this role.
View all details
  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Navi Mumbai
Domestic BPO Customer Relationship
Qualification: Minimum HSC Pass / Graduate (Freshers can apply)Experience: Freshers welcomeCommunication: Average to Good English communication (Local languages preferred; South Indian languages added advantage)Shift: Day Rotational ShiftWeek Off: Rotation
View all details
  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Ranchi
Airline Customer Service Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling
As an Airport Customer Service Associate in Ranchi, India, you will play a vital role in ensuring a pleasant travel experience for passengers. This position is suitable for candidates with little to no experience, making it an excellent entry point into the aviation industry. Key Responsibilities:1. **Passenger Assistance**: Greet passengers warmly, provide information about flights, and assist with check-in procedures. Your friendly approach will help travelers feel welcome and informed.2. **Baggage Handling**: Help passengers with their baggage inquiries, ensuring all luggage is checked in correctly and efficiently. You will ensure that bags are labeled properly to avoid any confusion.3. **Communication**: Maintain regular communication with airline staff and other departments to relay important flight information. Clear communication is essential for smooth operations and customer satisfaction.4. **Problem Resolution**: Address passenger concerns or complaints promptly and professionally. Your ability to listen and resolve issues will enhance the overall customer experience.5. **Documentation**: Ensure all necessary paperwork is completed accurately, including boarding passes and baggage tags. Attention to detail is crucial to prevent any operational errors.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to interact effectively with diverse passengers. Attention to detail, a problem-solving attitude, and the ability to work under pressure are essential. A commitment to providing excellent service and a willingness to learn will set you apart in this role.
View all details
  • 0 - 2 yrs
  • Pallikaranai Chennai
Customer Relationship Customer Guidance
We are seeking a motivated and friendly Customer Service Associate to join our team in Pallikaranai, Chennai. This entry-level position is perfect for recent graduates looking to start their career in customer service.In this role, you will be responsible for assisting customers with their inquiries and solving any issues they may have. Your primary duties will include:- **Responding to Customer Inquiries:** Engage with customers via phone, email, or in-person to address their questions and provide accurate information about products and services.- **Problem Solving:** Identify customer issues and work towards effective solutions, ensuring a positive experience for every customer.- **Record Keeping:** Maintain accurate records of customer interactions and transactions in our database to ensure efficient follow-up and service improvement.- **Collaboration:** Work closely with team members and other departments to resolve customer concerns and improve service quality.The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle challenging situations with patience and empathy. Experience in customer service is a plus, but we welcome candidates with 0 to 2 years of experience. A graduate degree is required. You should be comfortable working in a fast-paced office environment and be willing to learn and grow in your role. Being a team player is essential, as your contributions will directly impact our customer satisfaction.
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Azadpur Delhi
Domestic BPO Customer Relationship BPO
We are looking for a dedicated Customer Care Associate to join our team in Azadpur, Delhi. This entry-level position is perfect for individuals eager to gain experience in customer service and assist customers in resolving their queries.Key Responsibilities:1. **Customer Support**: Respond to customer inquiries via phone, email, or in person, providing accurate information about products and services.2. **Issue Resolution**: Assist customers in resolving complaints and issues efficiently, ensuring customer satisfaction.3. **Documentation**: Maintain records of customer interactions and transactions for future reference and analysis.4. **Team Collaboration**: Work closely with other team members to improve processes and enhance the overall customer experience.Required Skills and Expectations:Candidates should have completed their 12th grade and possess a strong desire to help others. Good communication skills, both verbal and written, are essential for clearly understanding and addressing customer needs. A positive attitude and a willingness to learn are important for thriving in a fast-paced environment. While prior experience is not mandatory, having a customer-oriented mindset will greatly benefit the role. Additionally, basic computer skills are needed to navigate customer management systems effectively. The ideal candidate should be punctual, reliable, and ready to work from the office, contributing positively to our team and the customer experience. Its a sales process.
View all details
  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Rajouri Garden Delhi
Outbound Calling Marketing Communication Domestic BPO Voice Process Inbound Cold Calling Communication Skills BPO Telesales Inbound Sales Tele Marketing
We are looking for a dedicated Customer Service Associate to join our team in Rajouri Garden. In this role, you will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience.**Key Responsibilities:**- **Assist Customers:** Handle customer inquiries via phone, email, or in-person, providing accurate information and resolving any issues they may have.- **Maintain Records:** Keep track of customer interactions and feedback using our systems to ensure all communications are documented properly.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions that enhance their satisfaction.- **Follow Up:** Reach out to customers after their inquiries are resolved to ensure their needs have been met and to gather feedback on their experience.- **Collaborate with Team Members:** Work closely with other team members to improve customer service processes and share important customer feedback.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for effectively engaging with customers and colleagues.- **Problem-Solving Ability:** You should be able to think quickly and resolve customer issues efficiently.- **Customer-Focused Attitude:** A positive and friendly demeanor is important, as you will be representing the company to our customers.- **Basic Computer Skills:** Familiarity with using computers and customer service software is required for managing records and customer queries.- **Team Player:** Willingness to work collaboratively with others and contribute to a supportive team environment.Candidates should be 12th pass and have 0-1 year of experience in customer service. This is a full-time office-based role, perfect for someone eager to start their career in customer service.
View all details
  • Fresher
  • Lucknow
Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling
We are seeking a dedicated Customer Care Associate to join our team in Lucknow. This role is ideal for freshers who are passionate about helping customers and providing excellent service.As a Customer Care Associate, you will be responsible for interacting with customers, addressing their inquiries, and resolving issues in a friendly and efficient manner.Key Responsibilities:1. **Customer Interaction**: Respond to customer inquiries via phone, email, and chat, ensuring a positive experience.2. **Problem Resolution**: Identify customer concerns and provide appropriate solutions, escalating issues when necessary.3. **Product Knowledge**: Maintain a good understanding of our products and services to assist customers effectively.4. **Record Keeping**: Document customer interactions accurately to help track issues and improve service quality.5. **Feedback Collection**: Gather customer feedback to help improve our services and express their needs.Required Skills and Expectations: Candidates must possess strong communication skills in both English and Hindi, allowing them to convey information clearly and effectively. A friendly and approachable demeanor is essential to create a welcoming atmosphere for customers. Attention to detail is important for accurately recording customer interactions. The ideal candidate should be a quick learner, eager to enhance their knowledge about our offerings. Lastly, being a team player and having a proactive attitude will significantly contribute to our customer satisfaction goals.
View all details

Customer Service Associate Fresher

FutureCarve Career Solution

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Noida Sector 63
Customer Care Cons BPO Operations International BPO BPO Good Communication Sales Process Tele Marketing Executive
We are looking for a dedicated Customer Care Associate to join our team in Sector 63. This full-time role is perfect for recent graduates or those with up to 3 years of experience. The ideal candidate will have completed at least their 12th grade and will work in our office to help provide excellent support to our customers.**Key Responsibilities:**- **Answer Customer Inquiries:** Respond to customer questions through various channels, ensuring they receive accurate and timely information.- **Resolve Issues:** Address and troubleshoot customer complaints with a positive attitude, working to find solutions that satisfy both the customer and the company.- **Maintain Records:** Keep detailed notes of customer interactions and issues in the system to help with future follow-ups.- **Follow Up:** After resolving an issue, reach out to customers to confirm satisfaction and ensure their needs have been met.- **Team Collaboration:** Work closely with team members and other departments to ensure smooth operations and high-quality service delivery.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is essential, along with the ability to remain calm under pressure. Basic computer knowledge is required to navigate customer management systems. Candidates should be detail-oriented and organized to handle multiple tasks efficiently. A willingness to learn and adapt to new situations is also important, as this role involves continual improvement and customer service excellence.
View all details

Fresher - Opening For Customer Associate

LV Real estate construction

  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Perungalathur Chennai
Customer Relationship Customer Service Voice Process Inbound Process
Excellent verbal and written communication skillsFluency in English and regional language (Tamil preferred if in Chennai)Strong listening and interpersonal skillsAbility to handle customer complaints calmly and professionallyProblem-solving and quick decision-making ability
View all details

Airport Customer Service Associate Jobs For 12th Pass Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Passenger Handling Airline Customer Service Airport Ticketing
We are seeking a friendly and motivated Airport Customer Service Associate in Kolkata, India. This entry-level role is perfect for individuals eager to start their careers in the aviation industry.As an Airport Customer Service Associate, your primary responsibilities will include:- Greeting passengers: You will welcome travelers at the airport, ensuring they feel comfortable and informed.- Assisting with check-in: Help passengers with the check-in process, ensuring they have all necessary documents and assisting with baggage.- Providing information: Offer accurate information about flight schedules, boarding gates, and airport services to help passengers navigate the airport smoothly.- Handling inquiries: Respond promptly to passenger questions and concerns, providing solutions and support to enhance their travel experience.- Supporting in emergencies: Stay alert and assist during any emergency situations, ensuring passenger safety and following protocols.To be successful in this role, candidates should possess strong communication and interpersonal skills, enabling them to interact positively with diverse passengers. A friendly and approachable demeanor is essential, as well as the ability to work in a fast-paced environment. Attention to detail and problem-solving skills are important for addressing passenger needs effectively. Candidates should have at least a 12th-grade education and be comfortable working full-time in an office setting at the airport. Previous experience is not necessary but is a plus.
View all details

Online For Customer Associate Jobs (Freshers)

DAV Human Resources Business Partner

  • Fresher
  • 7.0 Lac/Yr
  • Amritsar
Customer Relationship Customer Care Customer Service Customer Support
Join our team as a Customer Associate, where you will play a key role in delivering excellent service to our customers from the comfort of your home in Amritsar. This full-time position is ideal for freshers eager to begin their career in customer support.Key Responsibilities:1. **Customer Support**: Respond to customer queries via phone, email, or chat. You will address their concerns promptly and ensure their satisfaction with our services.2. **Issue Resolution**: Take ownership of customer issues and strive to resolve them efficiently. You will work to provide solutions that enhance customer experience.3. **Product Knowledge**: Familiarize yourself with our products and services. You will provide accurate information to help customers make informed decisions.4. **Record Keeping**: Maintain detailed records of customer interactions. You will update our systems to ensure all customer information is current and accessible.5. **Feedback Collection**: Gather customer feedback to help improve our services. Your insights will contribute to our overall goal of providing outstanding customer care.Required Skills and Expectations:Candidates must have completed their 12th grade and have strong communication skills in English and Hindi. You should be comfortable using computers and various online platforms. A friendly demeanor, patience, and a desire to help others are essential. We expect you to be enthusiastic, willing to learn, and able to work independently from home.
View all details
  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Navi Mumbai
Chat Process Customer Care Cons Customer Guidance Customer Relationship Domestic BPO Non Voice Process Chat Support
We are looking for a Customer Service Associate to join our team and help provide excellent service to our customers. This position is perfect for individuals who are eager to start their careers in customer support.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle calls, emails, and chats from customers, addressing their questions and concerns in a friendly manner.- **Resolve Issues:** Identify problems customers face and offer appropriate solutions, ensuring they have a positive experience.- **Maintain Records:** Keep accurate records of customer interactions and follow up on unresolved issues to ensure they are addressed.- **Provide Product Information:** Share details about our products and services, assisting customers in making informed decisions.- **Collaborate with Team:** Work closely with team members and other departments to ensure customer satisfaction and efficiency in service delivery.**Required Skills and Expectations:**- A high school diploma is essential; candidates should be at least 12th pass.- Excellent communication skills, both written and verbal, are a must, as you will interact with customers regularly.- Basic computer skills are necessary since you will be using various software and tools for customer support.- Patience and empathy are required when dealing with customer concerns to ensure thoughtful and understanding responses.- A positive attitude and strong willingness to learn will help you excel in this role and contribute to the team effectively.
View all details
  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines Ground Airport Manager Supervisor Shift Engineering Executive
As an Airport Customer Service Associate, you will play a vital role in creating a positive experience for passengers. You'll be the first point of contact for travelers and will assist them with various needs.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers at the airport with a friendly attitude, making them feel comfortable and valued from the moment they arrive.- **Check-In Assistance:** Help passengers with the check-in process, including verifying their documents and issuing boarding passes to ensure seamless travel.- **Answering Inquiries:** Provide information about flights, baggage policies, and airport services, ensuring passengers have the answers they need for a smooth journey.- **Handling Complaints:** Address and resolve any issues or complaints from passengers, offering solutions and support to enhance their travel experience.- **Coordinating with Other Departments:** Work closely with airline staff, security, and ground crew to ensure efficient operations and address any passenger concerns in a timely manner.- **Maintaining Cleanliness:** Keep the customer service area tidy and organized to provide a welcoming environment for travelers.**Required Skills and Expectations:**- **Communication Skills:** Good verbal and written communication skills are essential to interact effectively with passengers and co-workers.- **Problem-Solving Ability:** You should be able to think quickly and find solutions to any issues that arise during your shift.- **Customer-Oriented Attitude:** A strong desire to help others and ensure customer satisfaction is critical.- **Team Player:** Work collaboratively with your colleagues to provide the best service possible.- **Adaptability:** Be able to work in a fast-paced environment, adapting to changing situations with ease. - **Basic Computer Skills:** Familiarity with computers and basic software programs is beneficial for handling check-in systems and passenger databases.
View all details
  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Thiruvananthapuram
Customer Care Cons Customer Relationship Customer Guidance Team Orientation Good Communication Skills
We are looking for a dedicated Customer Care Associate to join our team in Trivandrum. This role is ideal for individuals with 0 to 3 years of experience who have completed at least the 10th grade. As a Customer Care Associate, you will be responsible for assisting customers with their inquiries and providing them with the best possible service.Key Responsibilities:1. **Customer Support**: Respond to customer inquiries through phone, email, or in-person. You will help resolve their issues, provide information about products or services, and ensure customer satisfaction at all times.2. **Problem Resolution**: Identify and assess customer needs to achieve their satisfaction. You will work with customers to find solutions, addressing complaints and issues as they arise.3. **Communication**: Clearly convey information to customers and maintain a professional demeanor. Strong listening skills are necessary to understand customer concerns and provide accurate responses.4. **Record Keeping**: Maintain detailed records of customer interactions and transactions. You will update system information to ensure a smooth workflow.Required Skills and Expectations:Candidates must have excellent communication and interpersonal skills, as well as a friendly and approachable attitude. A willingness to learn and adapt is essential in this dynamic role. Strong problem-solving skills and the ability to work well under pressure are important. Teamwork and reliability will be crucial for contributing positively to the work environment.
View all details

Customer Service Associate Fresher

Empire Recruitment Solutions

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Acharya Vihar Bhubaneswar
BPO Operations Domestic BPO International BPO BPO Non Voice
We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks.
View all details
  • Fresher
  • 3.8 Lac/Yr
  • Kolkata
Customer Care Associate Communication Computer Customer Relationship Passenger Handling
deal with passenger flight queries. verify travel documents and provide boarding passes. weigh luggage and collect any excess weight charges. take care of children travelling alone, VIPs and people who need assistance.* Listen to customers' questions and concerns and provide answers or responses.* Provide information about products and services.* Take orders, calculate charges, and process billing or payments.* Review customer accounts and make changes, if necessary.* Handle returns or complaints.if you have any queries, you can contact this number + 91 9330374107
View all details
  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Pune
Customer Care Associate Apparel Industry Retail Fmcg Sales Customer Relationship Customer Support
We are looking for a Customer Care Executive in Pune who will play a vital role in providing excellent service to our customers. This position is ideal for individuals at the start of their careers or those with up to 2 years of experience.Key Responsibilities:1. **Respond to Customer Inquiries**: You will assist customers by answering their questions and addressing their concerns, ensuring they receive accurate and timely information.2. **Manage Customer Complaints**: When customers face issues, you will listen to their complaints, provide solutions, and escalate unresolved matters to ensure customer satisfaction.3. **Maintain Records**: You will document customer interactions and feedback in our systems to help improve our services and products.4. **Provide Product Information**: You will need to have a good understanding of the products and services we offer, allowing you to guide customers and enhance their experience.5. **Collaborate with Team Members**: Working closely with your colleagues, you will share insights and updates to ensure a unified approach to customer service.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess excellent communication skills in English and Hindi. You should be a good listener, patient, and able to handle stressful situations calmly. Strong problem-solving abilities and a basic understanding of computer applications are essential. You must be willing to work full time from the office and adapt to a dynamic work environment.
View all details
  • Fresher
  • 3.8 Lac/Yr
  • Navi Mumbai
Customer Care Cons Customer Guidance BPO Operations Domestic BPO Chat Support Chat Process
We are looking for a dedicated Customer Service Associate to join our team. In this role, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Assist Customers:** Respond to customer queries through various channels like email, chat, or phone, providing timely and accurate information.- **Resolve Issues:** Identify and resolve customer problems effectively, ensuring quick solutions and customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and transactions, which helps in tracking customer feedback and improving services.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions.- **Collaborate with Team:** Work closely with other team members to improve processes and share insights to enhance customer support.**Required Skills and Expectations:**- Excellent communication skills are essential for effectively engaging with customers and understanding their needs.- A positive attitude and a willingness to help are important, as you will be working with a variety of customers.- Basic computer skills including familiarity with email and chat software are necessary for managing customer inquiries.- As a fresher, a strong eagerness to learn and adapt quickly is valued, as this role will help you develop important customer service skills.- You should be self-motivated and capable of managing your time effectively while working from home.
View all details
  • Fresher
  • 4.8 Lac/Yr
  • Gurgaon
Customer Care Cons Customer Relationship BPO Operations Domestic BPO Chat Support
Urgently requirement for Customer Service Associate. The candidate should have Knowledge about Customer Service.
View all details
  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 18
Outbound Calls Tele Counselor Voice Process Inbound Calls Customer Support Cold Calling Domestic Calling Call Center Customer Care Associate
We are looking for a dedicated Tele Caller to join our team in Sector 18. The primary responsibility of this role is to communicate with potential customers and promote our services over the phone. This is a full-time position, and candidates should have completed at least their 12th grade.Key Responsibilities:- **Making Outbound Calls:** Contact potential customers to inform them about our products and services, and generate interest.- **Handling Inquiries:** Respond to customer questions and concerns in a clear and professional manner, ensuring a positive experience.- **Maintaining Records:** Keep accurate records of calls made, customer interactions, and feedback in the company system for future reference.- **Meeting Targets:** Work towards daily or weekly call quotas, contributing to the overall sales and outreach goals of the company.- **Collaborating with Team:** Work closely with team members and supervisors to share insights and improve calling strategies.Required Skills and Expectations:- **Communication Skills:** Strong verbal communication skills are essential to effectively convey information and engage customers.- **Listening Skills:** Ability to listen carefully to customer needs and respond appropriately.- **Basic Computer Skills:** Familiarity with using computers for entering data and managing information.- **Positive Attitude:** A friendly and upbeat demeanor to create a welcoming environment for customers.- **Time Management:** Ability to handle multiple calls efficiently while staying organized and focused on tasks. This position is ideal for individuals looking to start their career in sales and customer service.
View all details

Face-to-Face For Airport Customer Service Associate Jobs (Freshers)

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will help travelers with their needs at the airport. This full-time position is perfect for those looking to start their career in customer service.Key Responsibilities:1. **Assist Passengers**: Greet and support travelers throughout their journey, addressing inquiries about flights, baggage, and airport facilities to ensure a smooth experience.2. **Check-in Process**: Help passengers with the check-in process, including issuing boarding passes and checking baggage, while maintaining a friendly and efficient environment.3. **Problem Resolution**: Handle customer complaints or issues promptly and professionally, ensuring satisfaction and a positive travel experience.4. **Information Dissemination**: Provide accurate information about flight schedules, gate changes, and other important updates, ensuring passengers are well-informed throughout their time at the airport.5. **Collaboration with Team**: Work closely with other airport staff, including security and airline personnel, to ensure efficient operations and high-quality service.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication skills, both verbal and written. A friendly and helpful attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills and a willingness to learn about airport operations are important. Being a team player is crucial, as you will work closely with others to create a positive experience for all travelers.FOR ANY QUERIES CONTACT - 8149091914
View all details

Interview For Airport Passenger Service Associate || 12th Pass - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking Ticket Checking Staff Ticket Support Executive Relationship Development
As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers. You will be responsible for various tasks that help support passengers from check-in to boarding.Key Responsibilities:- **Check-In Assistance**: Help passengers with the check-in process, ensuring they know what documents are needed and guiding them through the procedures.- **Luggage Handling**: Assist passengers with their luggage, providing information about weight limits and helping them with baggage drop-off.- **Provide Information**: Answer questions from travelers regarding flight details, gate information, and airport services to ensure they have the assistance they need.- **Customer Support**: Address and resolve any concerns or complaints from passengers by providing them with the necessary support and guidance.- **Boarding Facilitation**: Help manage the boarding process by checking boarding passes and guiding passengers to their designated gates.- **Emergency Preparedness**: Stay aware of safety protocols and assist in emergencies, ensuring passenger safety at all times.Required Skills and Expectations:- Strong communication skills are crucial for interacting with passengers and addressing their needs effectively.- A friendly and positive attitude will help create a welcoming environment for travelers.- Basic computer skills are required to manage check-in systems and access flight information.- Ability to work in a fast-paced environment while maintaining attention to detail is important to ensure smooth operations.- Willingness to work flexible hours, including weekends and holidays, is essential to accommodate flight schedules and passenger needs.
View all details
  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Hisar
Airline Customer Service Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff
As an Airport Customer Service Associate, you will be responsible for providing excellent customer service to travelers at the airport in Hisar, India. Your key responsibilities will include assisting passengers with check-in, luggage handling, and boarding procedures, resolving customer inquiries and issues efficiently, and ensuring a pleasant and smooth travel experience for all passengers.To excel in this role, you should have strong communication and interpersonal skills to effectively interact with a diverse range of passengers. Attention to detail is crucial in ensuring accuracy in ticketing and baggage handling procedures. Additionally, the ability to work well under pressure and remain calm in stressful situations is essential in handling any customer complaints or emergencies that may arise. Prior experience in customer service roles is a plus but not required, as training will be provided for candidates with a 10th pass education level. The ideal candidate should be adaptable, patient, and willing to work in a dynamic and fast-paced airport environment.
View all details
  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Airline Customer Service Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff
Join our team as an Airport Customer Service Associate in Mumbai. You will be responsible for assisting passengers with check-in, baggage handling, flight inquiries, and resolving customer concerns. Your excellent communication skills and attention to detail will ensure a smooth travel experience for all passengers. Ability to work in a fast-paced environment and prioritize tasks efficiently is essential. Previous customer service experience is a plus, but not required. A high school diploma or equivalent is mandatory. If you are a team player with a passion for providing exceptional service, we want to hear from you. Apply now and embark on a rewarding career in the aviation industry.
View all details
  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Delhi
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff
As an Airport Customer Service Associate, you will be responsible for providing exceptional customer service to passengers at the Delhi airport. Your key responsibilities include assisting passengers with check-in, boarding, and baggage handling. You will also address customer inquiries and resolve any issues in a timely and professional manner. Additionally, you will collaborate with other airport staff to ensure a smooth and efficient travel experience for all passengers. The ideal candidate for this role should have excellent communication and interpersonal skills, with the ability to remain calm and patient under pressure. A high school diploma or equivalent is required, and previous customer service experience is preferred but not mandatory. You should be detail-oriented, organized, and able to work well in a fast-paced environment. Flexibility in working hours is essential, as this role may require evening, weekend, or holiday shifts. If you are passionate about providing exceptional customer service and enjoy working in a dynamic airport environment, we encourage you to apply for this exciting opportunity.
View all details
  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Delhi NCR
Chat Process Non Voice Process Copy-Paste Data Accuracy Data Cleansing Data Entry Accuracy Data Entry Automation Data Entry Software Domestic BPO
As a Customer Service Associate based in Delhi NCR, you will play a vital role in ensuring customer satisfaction and supporting clients with their needs. This is a full-time position that allows you to work from home, making it ideal for those seeking a flexible work environment.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will answer questions from customers via phone, email, or chat, providing them with the information they require to resolve their issues.- **Assist with Product Issues:** Identify and troubleshoot any problems customers may have with products or services, ensuring that they receive appropriate solutions quickly.- **Process Orders and Returns:** Handle order placements, modifications, and returns, ensuring that customers have a smooth experience with their transactions.- **Maintain Customer Records:** Keep accurate records of customer interactions and transactions to improve service quality and provide necessary follow-ups.- **Provide Feedback:** Share insights with the team regarding customer concerns and suggestions, helping improve service delivery and customer experience.**Required Skills and Expectations:**- You should possess excellent communication skills, both written and verbal, to effectively interact with customers and colleagues.- Basic computer skills are necessary to navigate software and record customer interactions competently.- A customer-oriented attitude is essential, demonstrating patience and empathy when dealing with clients concerns.- Time management skills are important to handle multiple inquiries efficiently while maintaining a high standard of service.- A willingness to learn and adapt, as this role may require you to understand various products and processes as you grow.
View all details
  • Fresher
  • 4.3 Lac/Yr
  • Delhi NCR
Customer Care Cons Chat Process Domestic BPO Chat Support Customer Guidance
We are urgently hiring for Customer Service Associate. The candidate should have good communication skill.
View all details
  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Shillong
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking
As a Boarding Pass Executive in Shillong, you will play a vital role in ensuring a smooth travel experience for passengers. Your main duties will include managing the issuance of boarding passes and assisting travelers with any inquiries or issues.Key Responsibilities:- **Issuing Boarding Passes**: You will verify travel details, check passengers
View all details
  • Fresher
  • 3.5 Lac/Yr
  • Palam Delhi
Customer Relationship Customer Care Customer Service Customer Support Service Marketing Inbound Process Grooming
Job Title: Customer AssociateCompany: Skytech AviationJob Location: IGI Airport, New DelhiJob Type: Full-TimeExperience: Freshers OnlyGender: Male & Female Both Can ApplyAge Criteria: 18 to 26 YearsJob Description:Skytech Aviation is hiring enthusiastic and customer-focused individuals for the position of Customer Associate at IGI Airport, New Delhi. This is a great opportunity for freshers who are looking to build their career in the aviation industry.Key Responsibilities:Assist passengers with check-in and boarding proceduresHandle customer queries and provide accurate informationEnsure smooth passenger flow at the airportProvide excellent customer service at all timesCoordinate with airport staff and team membersMaintain a professional and friendly attitudeRequired Skills:Good communication skills Pleasing personality and well-groomed appearanceBasic computer knowledgePositive attitude and customer handling skillsInterview Details:Location: 3rd Floor, C-5, Above Sandoz Restaurant, Opposite Metro Pillar No. 418, Rajouri Garden, New Delhi 110027Why Join Skytech Aviation?Opportunity to work at IGI AirportProfessional work environmentCareer growth in aviation industryfor fresherscontact person : 7982271981
View all details
  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Varanasi
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Varanasi, you will play a vital role in ensuring a pleasant travel experience for passengers. You will help with check-ins, answer questions, and provide information about flights and services.Key Responsibilities:1. **Check-in Assistance:** Help passengers with the check-in process, ensuring they have the necessary documents and guiding them through the procedures to minimize wait times.2. **Customer Support:** Respond to inquiries from passengers about flight schedules, baggage policies, and airport facilities, ensuring they receive accurate and helpful information.3. **Problem Resolution:** Address any challenges faced by passengers, such as flight delays or cancellations, and provide solutions or alternatives to enhance their travel experience.4. **Safety Compliance:** Ensure all safety and security protocols are followed during interactions with passengers and while handling their personal belongings.Required Skills and Expectations:Candidates should have a high school diploma (12th pass) and preferably some prior experience in customer service, though freshers are welcome. Strong communication skills are essential for effectively interacting with passengers. You should have a friendly and approachable demeanor, demonstrating an ability to handle stressful situations calmly. Being attentive to detail and having good problem-solving skills will help provide the best service to each traveler. The role requires a willingness to work full-time in an office environment at the airport, where you will engage with diverse people daily.
View all details
  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Ahmedabad
Customer Relationship Customer Guidance
We are looking for a dedicated Customer Service Associate to join our team in Ahmedabad. This role is perfect for individuals with up to 2 years of experience who want to serve customers and ensure their satisfaction. Candidates must have completed at least 12th grade.Key Responsibilities:1. **Customer Interaction**: Engage with customers through calls and emails, answering their questions and providing useful information in a friendly and professional manner. Ensure all interactions are positive and helpful.2. **Problem Solving**: Listen to customer concerns and issues, providing effective solutions or escalating them to the appropriate department when necessary. Aim to resolve issues on the first contact whenever possible.3. **Data Management**: Maintain accurate records of customer interactions and transactions. This includes entering customer feedback and ensuring that all information is up-to-date and organized.4. **Team Collaboration**: Work closely with other team members and departments to improve service quality and address customer needs effectively. Share insights and feedback to help enhance processes.To succeed in this role, you should have excellent communication skills and a friendly attitude. You must be patient, adaptable, and willing to learn new processes. Proficiency in basic computer skills and knowledge of customer service practices will help you thrive. A strong commitment to meeting customer needs is essential in this role.
View all details
  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Kanpur
Customer Relationship Customer Guidance
We are seeking a dedicated Customer Service Associate to join our team in Kanpur, India. This full-time position is ideal for individuals with 0 to 2 years of experience looking to start a career in customer service.As a Customer Service Associate, your primary role is to assist customers with inquiries and provide exceptional service. You will build positive relationships with customers, ensuring their needs are met and issues are resolved.Key Responsibilities:1. **Respond to Customer Inquiries:** Engage with customers through phone, email, or chat to answer questions and provide information about products and services.2. **Resolve Issues:** Listen carefully to customer concerns, troubleshoot problems, and offer effective solutions to ensure customer satisfaction.3. **Maintain Records:** Accurately document customer interactions, feedback, and transactions in our system to help improve services.4. **Follow Up:** Proactively follow up with customers to ensure their issues have been resolved and they are satisfied with the service provided.5. **Collaborate with Team:** Work closely with other team members to share knowledge and improve overall customer service processes.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, and must be friendly and professional when interacting with customers. A proactive attitude and problem-solving abilities are essential for this role. Basic computer skills and familiarity with customer service software are advantageous. You should have at least completed 12th grade to qualify for this position.
View all details
  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Gurgaon
Domestic BPO International BPO Customer Guidance Customer Support
Responsibilities Handle customer queries and promote services Provide product/service information to customers Maintain customer satisfaction and documentation Eligibility Qualification: Graduation Mandatory Experience: Minimum 1 year telesales experience required Skills: Good English & Hindi communication
View all details
  • 0 - 3 yrs
  • Saheed Nagar Bhubaneswar
Customer Care Customer Service International Call Center Voice Process Customer Support
We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks.
View all details

Customer Service Associate Fresher

Empire Recruitment Solutions

  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Bhubaneswar
BPO Operations Domestic BPO International BPO Non Voice Process Chat Support BPO Non Voice Chat Process
Key Responsibilities:1. Respond to customer inquiries via phone, email, and chat.- Assist customers with product information, order status, and issue resolution.2. Handle customer complaints and provide appropriate solutions.- Listen to customer concerns, empathize with their situation, and find a resolution to their problem.3. Input and update customer information in the database.- Ensure accurate and relevant customer data is maintained for future reference.4. Upsell products and services to customers when applicable.- Identify opportunities to recommend additional products or services that may benefit the customer.5. Collaborate with other team members to ensure customer satisfaction.- Work together with colleagues to address complex inquiries and provide a seamless customer experience.Required Skills and Expectations:1. Excellent communication skills in English and Hindi.2. Strong problem-solving abilities to resolve customer issues effectively.3. Patience and empathy when dealing with frustrated or upset customers.4. Basic computer skills to navigate software systems and input customer data accurately.5. Ability to work in a fast-paced environment and multitask effectively.6. Willingness to work flexible hours, including evenings and weekends if required.
View all details
  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Female
  • Bhubaneswar
Telecommunication Voice Process Convincing Power Cold Calling BPO Sales
- Answer incoming calls and respond to customer emails in a timely and professional manner: As a Customer Care Associate, you will be responsible for handling customer inquiries and providing them with accurate information and assistance.- Resolve customer complaints and provide appropriate solutions: You will need to listen to customer concerns, address their issues effectively, and ensure customer satisfaction with our products or services.- Make outbound calls to potential customers for sales purposes: Utilizing your convincing power and communication skills, you will be required to make cold calls to promote our products and services and generate sales leads.- Update customer information in the database during and after each call: It is essential to maintain accurate records of customer interactions, feedback, and transactions to ensure efficient customer service and follow-up.- Work collaboratively with team members to achieve customer satisfaction goals: As part of the Customer Care team, you will need to communicate effectively with colleagues and work together towards meeting customer care targets and objectives.Skills and Expectations:- Strong communication skills and fluency in English in order to effectively interact with customers.- Ability to handle multiple tasks simultaneously and prioritize workload.- Good interpersonal skills and a friendly demeanor to build rapport with customers.- Basic computer knowledge to navigate through databases and CRM systems.- Willingness to work in a fast-paced environment and adapt to changing customer needs and expectations.
View all details
  • Fresher
  • Bareilly
Ground Operation Airport Ground Handling Communication Skills Aviation Ground Management Ground Handling
As a Customer Care Associate in Bareilly, India, you will be the first point of contact for customers. Your main goal is to help customers with their inquiries and provide excellent service. Key Responsibilities:1. **Respond to Customer Inquiries**: Answer calls and emails from customers, addressing their questions and concerns in a friendly and timely manner.2. **Provide Product Information**: Offer detailed information about products and services, helping customers make informed decisions.3. **Resolve Issues**: Handle customer complaints and issues with patience, seeking to find effective solutions to ensure customer satisfaction.4. **Maintain Records**: Keep accurate records of customer interactions, including complaints and feedback, to help improve service quality.5. **Follow Up**: Reach out to customers after their inquiries to ensure their issues have been resolved and to provide additional support if needed.Required Skills and Expectations:We are looking for candidates who are freshers and have completed their 12th grade. Strong communication skills in English and Hindi are essential for effectively assisting customers. You should have a friendly and helpful attitude, with the ability to remain calm under pressure. Basic computer skills are necessary to navigate our systems and record interactions. Being a team player with a willingness to learn will help you succeed in this role.
View all details
  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Kolkata, you will be responsible for providing excellent customer service to passengers at the airport. Your key responsibilities will include assisting passengers with flight information, ticketing, and check-in processes. You will also handle inquiries, complaints, and requests in a professional and friendly manner.To excel in this role, you must possess good communication skills and be able to work efficiently in a fast-paced environment. A high school diploma or equivalent is required, and previous customer service experience is preferred but not mandatory. You should be familiar with airport operations and have a polite and helpful attitude towards customers.As an Airport Customer Service Associate, you will be the first point of contact for passengers, so it is crucial to be punctual, well-groomed, and have a positive attitude. You should also be able to work well in a team and follow company policies and procedures to ensure a smooth experience for all passengers.
View all details
  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Hyderabad
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate, you will be responsible for providing exceptional customer service to passengers at the airport. Your key responsibilities will include assisting passengers with check-in procedures, ticketing, and baggage handling. You will also be required to handle any passenger inquiries or concerns efficiently and professionally. The ideal candidate should possess strong customer relationship skills and have a good understanding of airport operations. Experience in airline ticketing and customer service will be beneficial for this role. Additionally, excellent communication and interpersonal skills are essential for effectively interacting with passengers and ensuring a positive experience. A high school diploma or equivalent is required for this position, and having prior experience in a similar role will be an advantage. Overall, we are looking for a team-oriented individual who is committed to providing top-notch service to airport customers.
View all details
  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Kolkata
Airline Customer Service Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling
We have vacant of 40 Airport Customer Service Associate Jobs in Kolkata for Freshers Educational Qualification : 12th Pass, 10th Pass, Other Bachelor Degree Skill Airline Customer Service, Customer Relationship, Airport Ticketing, Airline Operations, Airport Operation, Passenger Handling etc.
View all details
View More Jobs