Retail Customer Service Jobs

As a Customer Care Associate, your primary role will be to ensure customers have a positive experience with our products and services. You will assist them through various communication channels and provide solutions to their queries. **Key Responsibilities:**- **Customer Interaction:** Engage with customers via phone, email, and chat to address their inquiries and resolve issues in a timely manner.- **Problem Solving:** Analyze customer concerns and provide effective solutions while ensuring satisfaction and maintaining a positive company image.- **Product Knowledge:** Stay updated with the latest product knowledge to offer accurate information and assist customers effectively.- **Record Keeping:** Document customer interactions and feedback thoroughly in our system, ensuring that all communications are logged and tracked.- **Collaboration:** Work with other departments to resolve customer issues that may require assistance from product or technical teams.- **Follow-Up:** Ensure timely follow-up on customer queries to ensure their issues have been resolved to their satisfaction.**Required Skills and Expectations:**You should have between 3 to 9 years of relevant experience in customer service roles. A diploma is required for this position. You must possess excellent communication skills, both verbal and written, and be able to articulate solutions clearly. Strong problem-solving skills are essential, along with the ability to work well under pressure. A collaborative mindset is crucial, as you will often need to work with teammates to resolve complex issues. Proficiency in using customer service software and tools will be an advantage. Lastly, a friendly and patient demeanor when dealing with customers is expected.

We are looking for a dynamic and results-driven Marketing Manager to lead and execute our marketing strategies across the GCC region. The ideal candidate is passionate about brand growth, digital marketing, and driving measurable business results.Key Responsibilities:Plan and execute marketing campaigns across digital and traditional channels,Manage brand presence and visibility across the GCC marketAnalyze campaign performance and optimise for better ROI, Collaborate with sales, design, and product teams ..Oversee social media, email marketing, and content strategy. Manage marketing budgets effectively

Job SummaryWe are looking for a motivated and organized Sales Coordinator to support the sales team by managing client communication, maintaining sales records, coordinating follow-ups, and ensuring smooth day-to-day sales operations.Key ResponsibilitiesCoordinate with sales team and clients for daily operationsHandle customer inquiries through calls, emails, and WhatsAppMaintain sales reports, client database, and follow-up recordsPrepare quotations, invoices, and sales-related documentsSupport sales executives in achieving targetsFollow up with leads and existing clientsCoordinate with internal departments for order processingUpdate data in Excel and CRM softwareEnsure timely response to customer requirementsRequired SkillsGood communication skillsBasic knowledge of MS Excel and computer operationsStrong coordination and follow-up skillsAbility to handle multiple tasksProfessional and positive attitude

We are seeking a dedicated female Sales Executive to join our team in IMT Manesar Sector 7. The ideal candidate will have 2-4 years of experience in sales and possess strong communication skills. This full-time position requires a post-graduate degree.Key Responsibilities:- **Client Engagement**: Build and maintain strong relationships with clients to understand their needs and provide tailored solutions.- **Sales Strategy**: Develop and implement effective sales strategies to reach and exceed sales targets, ensuring long-term growth.- **Market Research**: Conduct market analysis to identify new opportunities and stay ahead of industry trends, enabling informed decision-making.- **Reporting**: Prepare regular sales reports and presentations to share with management, highlighting performance and areas for improvement.- **Team Collaboration**: Work closely with other team members to coordinate efforts and share insights, contributing to a cohesive work environment.Required Skills and Expectations:The successful candidate will have excellent verbal and written communication skills to effectively convey ideas and negotiate deals. Strong organizational skills and the ability to manage multiple tasks are essential. A proactive attitude and a drive to succeed in a competitive environment will be valued. The candidate should be comfortable working from the office and be adept at using various sales tools and technologies. A deep understanding of customer relationship management (CRM) systems is an advantage.

We are looking for a dedicated and friendly Shop Keeper to join our team. As a Shop Keeper, you will play a key role in providing excellent customer service and managing daily shop operations. This position is located on Lucknow Road and is ideal for freshers. **Key Responsibilities:** - **Customer Service:** Greet and assist customers, helping them find products while ensuring a pleasant shopping experience. - **Inventory Management:** Keep track of stock levels, monitor inventory, and assist in restocking shelves as needed. - **Sales Transactions:** Handle cash and card transactions accurately, ensuring that the cash register is balanced at the end of each shift. - **Store Cleaning:** Maintain a clean and organized shop environment, ensuring that aisles and displays are tidy and appealing. - **Product Display:** Arrange and showcase products effectively to attract customers and promote sales.**Required Skills and Expectations:** The ideal candidate should have a basic education of at least a 10th pass. You should possess strong communication skills to interact with customers positively. A good understanding of basic mathematics is essential for handling transactions accurately. We expect a friendly attitude, a willingness to learn, and the ability to work in a team. This is a full-time position, and applicants must be female, prepared to work from our office location. Freshers are welcome, and enthusiasm for customer service is highly valued.

The Floor Incharge is responsible for managing daily operations on the showroom floor, supervising sales staff, ensuring excellent customer service, maintaining product displays, and achieving sales targets. The role involves coordinating with management, monitoring inventory, and ensuring smooth functioning of the showroom.Key ResponsibilitiesFloor Management

Job Title: Sales Coordinator Experience: 1-3 years of experience in sales coordination/back office (Freshers can apply)Location: Ahmedabad Roles & Responsibilities:-1. Prepare and send quotations, proposals, and invoices to clientsProcess sales orders and ensure timely execution.2. Coordinate with the sales team and customers for order updatesMaintain and update customer database and sales records.3. Support the field sales team with required documents and information.4. Ensure proper documentation and filing of all sales-related data.Skills:-1. Good knowledge of MS Excel, Word, and email communication2. Strong coordination and communication skills3. Attention to detail and accuracy4. Basic understanding of sales processes5. Ability to handle multiple tasks efficientlyQualifications:-Graduate (B.Com, BBA, or any relevant field)Preferred Skills:-1. Experience in CRM/ERP software.2. Customer handling experience.Key Performance Indicators (KPIs):-1. Accuracy of quotations and order processing2. Timely response to clients and sales team3. Order execution efficiency4. Customer satisfaction and follow-up success5. Proper maintenance of records and reports

supports the sales team by managing administrative tasks, processing orders, maintaining CRM data, and liaising between clients and departments to ensure efficient, smooth operations. Lead generation.

The candidates must have skills to do marketing and convert the leads as admissions for all the civil services exam like UPSC KPSC SSC IBPS RRB JE ALP etc. And also to coordinate with the front desk executives for better achievement

About the RoleWe are looking for enthusiastic and customer-focused individuals to join our kids' toys and gifts store in Dhakoli, Zirakpur. The ideal candidate will have a passion for helping families find the perfect toys, excellent communication skills, and the ability to create a fun shopping experience for children and parents alike.________________________________________Job ResponsibilitiesCustomer Service & Sales Welcome customers warmly and understand their requirements for toys and gifts. Assist customers in selecting age-appropriate toys, educational games, and gift items Demonstrate toy features and functionalities to children and parents. Provide recommendations based on child's age, interests, and budget. Handle customer queries regarding product quality, safety certifications, and usage. Achieve daily and monthly sales targetsStore Operations Display toys attractively on shelves, racks, and window displays to attract customers. Maintain proper arrangement of toys by category (educational toys, action figures, soft toys, ride-on vehicles, board games, gifts, etc.) Ensure the store is clean, organized, and presentable at all times. Verify and inspect toys for damages or defects before display. Keep track of popular and slow-moving itemsBilling & Inventory Prepare accurate bills and invoices for customers. Process payments through cash, UPI, debit/credit cards, and digital wallets. Operate computerized billing systems and point-of-sale (POS) machines. Maintain sales records for inventory control. Assist in stock counting and reporting low-stock items to management. Help in receiving and unpacking new stock deliveriesAdditional Duties Maintain cleanliness and hygiene in the store premises Follow safety protocols for battery-operated and electronic toys Handle customer complaints professionally and escalate when needed Support during festive seasons, promotional events, and sale periods________________________________________Required Qualifications & SkillsEducation Minimum 10th Pass (12th Pass preferred) Any graduate or pursuing graduation is an added advantageExperience For Freshers: No prior experience required; enthusiasm and willingness to learn essential For Experienced: 1-3 years of experience in retail sales (toy shops, kids' stores, or general retail preferred).Skills & Abilities Good communication skills in Hindi, Punjabi, and basic English. Friendly, patient, and comfortable dealing with children and families. Basic knowledge of mobile phones, computers, and billing software. Honest, punctual, and responsible attitude. Ability to stand for long hours and handle multiple customers. Presentable appearance and professional behavior. Quick learner with positive attitude.Preferred Qualities Knowledge of popular toy brands, trends, and age-appropriate toys Experience with inventory management systems. Interest in toys, games, and child development. Local candidate from Dhakoli, Zirakpur, Panchkula, Chandigarh, or nearby areas (for better attendance and stability)________________________________________Salary & BenefitsCompensation PackageCategoryMonthly SalaryAdditional BenefitsFreshers10,000 - 13,000 Compensation for working on weekly offExperienced14,000 - 16,000 Compensation for working on weekly offAdditional Benefits Weekly Off: One day off per week (day to be decided) Compensation for Extra Working Day: If weekly off is not taken, additional ________________________________________Working Hours & Schedule Store Timings: 10:00 AM to 8:30 PM (may vary slightly) Weekly Working Days: 6 days per week Weekly Off: 1 day (rotational basis, preferably on weekdays) Break Time: 30-45 minutes lunch/tea break during shiftNote: Candidates should be flexible to work during festivals, weekends, and sale periods when footfall is high.________________________________________Selection Process1. Application Submission: Submit resume via WhatsApp, phone call, or walk-in2. Initial Screening: Telephonic or in-person preliminary interview3. Store Visit: Short discussion at store location4. Paid Trial: 1-2 days paid trial on actual counter to assess customer handling, billing, and punctuality5. Final Selection: Offer letter and joining formalities________________________________________How to ApplyWalk-in InterviewVisit our store directly during working hours (10 AM to 7 PM)Address:SCO-14, Ground Floor, Saraswati Vihar, (Near Petrol Pump) Dhakoli, Zirakpur, PunjabContact DetailsMobile/WhatsApp: 8054471515Email:toyoostoy@gmail.comTiming to Call: 11:00 AM to 8:00 PM (Daily)What to Bring Updated resume (1 copy) Educational certificates (10th/12th marksheet) 2 passport-size photographs Identity proof (Aadhar Card, PAN Card, or Driving License) Experience certificates (if applicable)

As a Retail Sales Associate, you will play a vital role in delivering exceptional customer service and helping customers find the products they need. This position is ideal for individuals who are enthusiastic, friendly, and eager to learn.**Key Responsibilities:**- **Customer Service:** Greet customers as they enter the store and assist them with inquiries, ensuring they have a positive shopping experience.- **Product Knowledge:** Stay informed about products available in the store to confidently answer customer questions and provide recommendations.- **Sales and Promotions:** Actively promote current sales and discounts to encourage additional purchases, contributing to overall sales goals.- **Merchandising:** Help arrange and display products attractively on shelves to enhance visibility and attract customers' attention.- **Inventory Management:** Assist in keeping the store organized and stocked by monitoring inventory levels, restocking shelves, and reporting low stock to management.- **Cleaning and Maintenance:** Maintain a clean and organized workspace, including the sales floor and store backroom, to ensure a welcoming environment for customers.**Required Skills and Expectations:**- Strong communication skills to interact effectively with customers and team members.- A positive attitude and friendly demeanor to foster a welcoming environment.- Basic math skills for handling transactions and managing cash.- Willingness to learn and adapt to new products and promotions.- Ability to work in a fast-paced environment while maintaining attention to detail.- Previous retail experience is a plus but not mandatory; enthusiasm and a desire to provide great service are essential. This role is full-time and requires working from the office in Jayanagar.

Job description:Position: Service CoordinatorCompany: Poona Air TechnologiesLocation: Bhosari, PuneDepartment: Service & OperationsCompany OverviewPoona Air Technologies is engaged in providing industrial compressed air solutions, pneumatic systems, and related service support to manufacturing and engineering industries. The company is committed to delivering reliable equipment performance and prompt after-sales service to its clients.Role SummaryThe Service Coordinator will be responsible for managing service operations, coordinating with service engineers, handling customer service requests, and ensuring timely execution of service activities. The role requires strong coordination, communication, and organizational skills.Key ResponsibilitiesReceive and register service complaints and breakdown calls from customersSchedule and assign service engineers for site visitsCoordinate preventive maintenance schedules with clientsFollow up with customers for service feedback and closure confirmationMaintain service records, call logs, and documentationPrepare service reports, job cards, and invoicesCoordinate with the spare parts and stores department for material availabilityMonitor service engineer attendance and field movementEnsure timely billing and collection follow-ups (if required)Maintain proper communication between customers, engineers, and managementEligibility CriteriaAny Graduate (Commerce / Management preferred)13 years of experience in service coordination / back office / operationsExperience in industrial equipment, pneumatic, compressor, or engineering companies preferredGood communication and customer handling skillsBasic knowledge of MS Excel and documentationKey SkillsService CoordinationCustomer HandlingScheduling & PlanningDocumentation & ReportingTeam CoordinationProblem SolvingJob Types: Full-time, PermanentBenefits:Paid sick timeProvident Fund

Sales Associates at Shubham K Mart handle frontline retail tasks in a fast-paced hypermarket environment. They focus on customer assistance and store operations to drive sales and satisfactionKey Responsibilities- Assist customers with shopping needs, greet them, answer inquiries, and resolve concerns promptly.[1]- Manage sales transactions efficiently using POS systems and handle cash accurately.[1][2]- Maintain attractive product displays, restock shelves, and ensure a clean, organized store layout.

Interior Consultant For Retail luxury Company In JaipurDesignation- Interior DesignerHighly motivated, dynamic with pleasing personality, having good English communication skills to dealwith client and industry professionals, should be sharp observer & creative thinker, capable ofsuggesting innovative & creative interior design solution, detailed presentation, excellent team-mate,Candidate must be proficient in verbal & written English communication, good computer & relatedsoftware knowledge with minimum 5 year experience in Interior Design & High-end Project handling.Preferably female candidateQualification- Post Graduate in Interior Designing.Experience- Min 6 yrs. experience, (preferably in luxury / high-end residential project)Core skills:1. Analytical to gaze customer requirement and prepare mood-boards & presentation as per clientschoice or preferences. Also skilled in having interactive sessions to educate about companys exclusivesolutions/products.2. Should be experienced in making sectional and detailed drawing in AutoCAD, 3D Max andSketch Up, or any other rendering software programs3. Focused influencer of key decision maker with innovative/creative solutions.4. Coordination with Architect, Client Senior head / project owners along with site supervision.5. Knowledge of Site lay-out/map, with interior design solutions6. Building healthy association with clients/prospects,7. Follow-ups & site visits/communication.8. Project/Solution pricing & budget estimation,Duties and ResponsibilitiesCandidate would be assigned additional duties and responsibilities from time to time that are in favor toachieve the common goal of the organization.Thanks & Regards,Satish Kohli Assistant ManagerTalent Acquisition Department