Retail Customer Service Jobs

Key Responsibilities & DutiesCommercial Documentation & Quotation Management:Draft, review, and issue formal price quotations, proforma invoices, and commercial proposals based on sales inputs and pricing guidelines.Receive, verify, and log official Purchase Orders (POs) from clients, ensuring terms, quantities, tax structures (GST), and pricing match agreed proposals.Order Processing & Inter-Departmental Coordination:Punch and process sales orders into the internal system (Tally Prime / SAP / ERP / CRM).Coordinate daily with production, dispatch, warehouse, and logistics teams to track order status and ensure timely delivery.Follow up on client payment terms, outstanding receivables, and dispatch documentation (E-Way bills, tax invoices, delivery challans) in coordination with the accounts team.Client Relationship & Support:Serve as the primary point of contact for client queries regarding order status, stock availability, dispatch tracking numbers, and product spec sheets.Resolve customer complaints or delivery delays by liaising with internal department heads.Sales Reporting & Database Maintenance:Maintain up-to-date customer databases, sales pipeline logs, and order execution registers.Prepare daily, weekly, and monthly sales performance reports, lead conversion summaries, and pending dispatch trackers for management review.

passengers with check-in, boarding, and flight-related queries.Handle ticketing, baggage, and reservation-related requests.Provide information about flight schedules, delays, cancellations, and boarding gates.Support passengers with baggage issues and coordinate with baggage-handling teams.Handle customer complaints and provide appropriate solutions.Assist elderly passengers, families, and passengers requiring special assistance.Verify passenger documents according to airline procedures.Maintain accurate passenger and service records.Coordinate with airport, security, ground-handling, and airline teams.Ensure a smooth and professional passenger experience.Follow airline safety, security, and customer-service policies.EligibilityMinimum 10+2 / equivalent qualification.Good English and communication skills.Customer-service and interpersonal skills.Basic computer knowledge.Professional appearance and positive attitude.Ability to work in shifts, including weekends and holidays.We are seeking an enthusiastic Airlines Executive to join our team in Patna, India. This full-time position is ideal for candidates with 0 to 2 years of experience and requires at least a 10th-grade education.Key Responsibilities:- Customer Service: You will assist passengers with their travel needs, including booking tickets, providing flight information, and addressing inquiries to ensure a positive travel experience.- Flight Coordination: You will help manage flight schedules and assist in coordinating check-in processes, ensuring that all procedures run smoothly and efficiently.- Administrative Support: This role involves maintaining accurate records and documentation related to flights and passengers, ensuring compliance with airline policies and procedures.- Problem Resolution: You will address and resolve any issues that arise during the travel process, demonstrating professionalism and empathy to maintain customer satisfaction.Required Skills and Expectations:Candidates should have strong communication skills and the ability to work effectively in a team environment. Attention to detail is crucial, as you will be handling sensitive information and managing various tasks simultaneously. A proactive approach to problem-solving and the ability to remain calm under pressure will be essential. Additionally, candidates must be willing to work from the office and commit to a full-time schedule. Prior experience in customer service or a similar role will be beneficial but is not mandatory.

We are looking for an experienced Shop Keeper to manage our retail store in Sotiganj, Meerut. This full-time position is ideal for a motivated individual with a passion for customer service and a strong ability to handle daily shop operations.nnKey Responsibilities:nn1. Customer Service: Greet customers warmly and assist them in finding products, ensuring a positive shopping experience.n n2. Inventory Management: Keep track of stock levels, receive new shipments, and organize merchandise to maintain an orderly store environment.nn3. Sales Management: Process sales transactions accurately and efficiently, ensuring that cash handling procedures are followed.nn4. Store Maintenance: Ensure the shop is clean, organized, and visually appealing, creating an inviting atmosphere for customers.nn5. Team Collaboration: Work closely with other staff to achieve store goals and provide support as needed.nnRequired Skills and Expectations:nnCandidates must have a minimum of 2 years of experience in retail or a similar environment. A 10th-grade education is required. Strong communication skills are essential for interacting with customers and team members. The ideal candidate should have a friendly demeanor, be reliable, and possess good organizational skills. Additionally, the applicant should be comfortable working full time from the office and be prepared to handle various tasks associated with running a successful shop. Male candidates are preferred for this role.

As a Showroom Sales Executive, you will be responsible for engaging with customers, understanding their requirements, and providing expert guidance on tiles, sanitaryware, and bathroom fittings. This full-time position requires you to work from the office in Udhna, Surat.Your key responsibilities include handling showroom customers by understanding their needs and preferences. You will explain the features and benefits of various products, prepare accurate quotations, and follow up with customers to ensure satisfaction. Achieving sales targets will be a crucial part of your daily activities, demonstrating your skills in customer handling, communication, sales, negotiation, and convincing.To succeed in this role, you should have 3 to 7 years of experience in sales, preferably in the retail sector. A graduate degree is required, and male candidates are preferred for this position. Strong interpersonal skills and the ability to effectively negotiate and persuade customers are essential. Familiarity with showroom environments and product knowledge in tiles and bathroom fittings will be advantageous.This role involves working set office hours and engaging actively with customers in the showroom. The ideal candidate will be proactive, target-driven, and able to maintain a friendly yet professional demeanor in all interactions. If you are excited about offering excellent customer service and exceeding sales goals, we encourage you to apply.

Sales of Remanufactured Diesel Engines and Engine parts in Commercial Vehicle market (Trucks, Buses, Loading Auto etc.).Follow up of leads generated on Websites and talking to customers, converting inquiry to sales.Reverse logistics follow up at point of delivery by phone and arrange transportation documents.Payment collection (Online) from customers and coordinate with transporters.

We are looking for a Sales Coordinator to join our team in Ahmedabad. This role is ideal for someone with 1 to 5 years of experience who is eager to support our sales team and ensure smooth communication and operations.Key Responsibilities:- Support Sales Team: Assist the sales team by providing necessary tools, resources, and information to help them achieve their targets efficiently.- Customer Interaction: Communicate with clients to address inquiries, provide product information, and resolve any issues they may face.- Order Processing: Manage the process of order placement, ensuring accuracy and timely delivery of products to customers.- Sales Reporting: Prepare and maintain reports on sales activities, helping the team track progress and make informed decisions.- Collaborate with Departments: Work closely with other departments, such as marketing and logistics, to ensure alignment and support for sales efforts.Required Skills and Expectations:Candidates should have a high school diploma (10th pass) and ideally possess strong communication skills. A basic understanding of sales processes is preferred. The ability to manage multiple tasks efficiently and work as part of a team is essential. Proficiency in using computers and office software will be advantageous, as this role involves data entry and report generation. A positive attitude and eagerness to learn will be key to success in this position.

As a Counter Sales Manager, you will play a crucial role in managing the sales operations at our location in Sector 21. You will be responsible for leading a team and ensuring a high level of customer service while meeting sales targets.Key Responsibilities:- Team Leadership: You will oversee a team of sales associates, providing guidance, support, and training to enhance their performance and ensure they meet sales goals.- Customer Engagement: Actively engage with customers, addressing their needs and inquiries, while providing information about products and services to boost customer satisfaction.- Sales Strategy Implementation: Implement sales strategies and promotional campaigns to maximize sales and attract new customers, while analyzing market trends to identify potential opportunities.- Inventory Management: Oversee inventory levels, ensuring that products are adequately stocked and displayed, while monitoring sales data to make informed purchasing decisions.- Reporting and Analysis: Prepare and analyze sales reports, offering insights and recommendations to improve sales performance and achieve targets.Required Skills and Expectations:- Strong communication and interpersonal skills are essential for interacting with customers and team members.- Proven experience in sales, preferably in a retail environment, with an understanding of effective sales techniques.- Leadership skills to motivate and manage a team effectively.- Basic analytical abilities to assess sales data and trends for informed decision-making.- A professional degree or a Bachelors degree (B.A.) is preferred, demonstrating a commitment to education and learning. Candidates should be male and are expected to work full-time from the office. Experience of 1 to 3 years in a similar role is preferred.

We are hiring Pharmacists for retail pharmacy operations. Candidates should have D.Pharm, B.Pharm, or M.Pharm qualification with a valid PCI registration certificate. Freshers and experienced candidates can apply. Responsibilities include dispensing medicines, handling prescriptions, managing inventory, assisting customers, and maintaining pharmacy records. Strong communication and customer service skills are preferred.

We are looking for a motivated Sales Coordinator to join our team in Andheri East. In this role, you will support the sales team by managing schedules, maintaining records, and ensuring smooth communication with customers and team members.Key Responsibilities:- Sales Support: Assist the sales team by providing them with necessary information and resources, ensuring they have what they need to close deals effectively.- Data Entry: Maintain accurate sales records and update databases regularly. This helps track progress and identify areas for improvement.- Communication: Act as a point of contact between the sales team and clients, addressing inquiries and providing updates to enhance customer satisfaction.- Scheduling: Organize appointments and meetings for the sales team, ensuring efficient use of their time and keeping everyone on track.- Reporting: Prepare and distribute sales reports to the team, allowing everyone to understand sales performance and contribute to strategic decisions.Required Skills and Expectations:Candidates should have a minimum education of 10th grade completed. Previous experience in sales or customer service is a plus, but not required, making this an ideal position for fresh graduates or those new to the industry.Strong communication skills, both verbal and written, are essential for effective interaction with clients and team members. Candidates should be organized, detail-oriented, and able to handle multiple tasks simultaneously. Proficiency in basic computer skills and familiarity with sales software or CRM tools will be beneficial. A strong willingness to learn and adapt in a fast-paced environment is highly valued.

We are seeking a dedicated Air Ticketing Executive to join our team in Noida. This role is suitable for individuals with 0 to 5 years of experience, and candidates should have at least completed their 10th grade education. Key Responsibilities:1. Booking Air Tickets: You will handle bookings for customers by utilizing various airline reservation systems, ensuring accuracy and promptness in transactions.2. Customer Service: Providing excellent support to clients is essential. You will assist customers with inquiries, resolve issues, and address any concerns regarding their travel plans.3. Fare Calculation: You will be responsible for calculating fares and informing customers of the best flight options, considering their budget and preferences.4. Documentation: Accurately prepare all necessary ticketing documentation and ensure compliance with airline policies and regulations.5. Follow-up: Regularly follow up with clients regarding their travel itineraries and any adjustments, ensuring they are informed of any changes.Requirements:Candidates should have strong communication skills, both verbal and written, to effectively interact with customers and colleagues. Basic knowledge of computers and reservation systems is essential for this role. You should have a keen attention to detail, as accuracy in booking and documentation is crucial. Being a team player and a proactive approach to problem-solving will be highly valued. Flexibility and willingness to learn are also important qualities for success in this position.

Key ResponsibilitiesWelcome and assist customers in selecting products and services.Achieve individual and store sales targets.Maintain product displays and ensure merchandise is properly stocked.Handle billing, cash transactions, and POS operations.Monitor inventory levels and coordinate stock replenishment.Address customer inquiries, complaints, and service requests professionally.Ensure store cleanliness, visual merchandising, and overall presentation standards.Support promotional activities, offers, and in-store campaigns.Prepare daily sales reports and maintain transaction records.Follow company policies, operational procedures, and security guidelines.

We are looking for a Ground Staff Executive in Hisar, India. This role is ideal for individuals with 0 to 5 years of experience and a minimum education of 10th grade. You will play a key role in ensuring smooth operations at the airport or related facilities.Key Responsibilities:1. Passenger Assistance: You will help passengers with check-in procedures, baggage handling, and provide information about flights. Your friendly approach will make passengers feel welcome and informed.2. Baggage Management: You will ensure that all luggage is correctly tagged and loaded onto the right flights. This involves coordinating with other ground staff and ensuring timely deliveries.3. Safety Compliance: It is essential to follow safety regulations and protocols at all times. You will be trained on safety procedures to ensure a secure environment for both staff and passengers.4. Customer Service: Providing excellent customer service is vital. You will address passenger queries and resolve any issues that may arise during their journey.Required Skills and Expectations:Candidates should have strong communication skills and the ability to work as part of a team. A good physical condition is important, as the role may require standing for extended periods and handling luggage. Attention to detail and a commitment to customer satisfaction are essential to succeed in this role. Adaptability and a positive attitude will help you thrive in a fast-paced environment.