10th Pass Freshers For Airport Customer Service Associate

As an Airport Customer Service Associate based in Purulia, you will play a vital role in ensuring a smooth travel experience for passengers. This full-time position is suitable for individuals with 0 to 1 year of experience and requires at least a 10th-grade education.

Key Responsibilities:

- Assist Passengers: Provide friendly and efficient service to travelers, helping them with check-in, boarding, and any inquiries they may have about their flights.

- Handle Baggage: Manage the check-in process for luggage, ensuring all bags are properly tagged and safely loaded onto the correct flights.

- Provide Information: Offer clear and accurate information about flight schedules, delays, and airport services to help passengers navigate the airport effectively.

- Resolve Issues: Address any customer complaints or concerns promptly, offering solutions to ensure passenger satisfaction during their travel experience.

- Maintain Cleanliness: Ensure that the customer service area is clean and organized, contributing to a welcoming environment for travelers.

Required Skills and Expectations:

- Excellent Communication Skills: Ability to communicate clearly and politely with passengers from diverse backgrounds.

- Customer-Oriented Mindset: Show a positive attitude and a strong desire to assist customers, ensuring their needs are met during their time at the airport.

- Basic Computer Skills: Familiarity with computers to assist with check-in and manage passenger records.

- Team Player: Work collaboratively with colleagues to provide the best possible service in a busy environment.

- Adaptable: Be flexible and ready to handle unexpected situations with a calm and composed approach.

• Experience

  0 - 1 Years

• No. of Openings

  67

• Education

  10th Pass

• Role

  Airport Customer Service Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 36 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

• Face Interview Location

  kolkata