We are seeking a dedicated Airport Customer Service Associate to join our team in Hooghly, India. This full-time position is suitable for candidates with little to no prior experience, and a minimum education of 10th grade is required.
In this role, you will be responsible for providing excellent customer service to passengers at the airport. Key responsibilities include:
- Assisting passengers: You will greet travelers, help them check in, and answer their questions to ensure they start their journey smoothly.
- Managing baggage: You will assist with tagging and handling luggage, making sure it is processed correctly and delivered to the right destination.
- Addressing concerns: You will listen to passenger complaints or issues, providing solutions or escalating them to the appropriate team when necessary.
- Ensuring safety: You will communicate safety information and guidelines clearly to passengers, ensuring they understand the procedures necessary for a safe travel experience.
To be successful in this role, strong communication skills are essential. You should be friendly and approachable, able to interact effectively with a diverse range of travelers. Attention to detail is important to handle tickets and baggage accurately. Additionally, you should be able to work in a fast-paced environment and remain calm under pressure. A commitment to teamwork and a positive attitude will help you thrive as an Airport Customer Service Associate.
Experience
0 - 1 Years
No. of Openings
67
Education
10th Pass
Role
Airport Customer Service Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
Female
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata