Passenger Service Associate - Full Time - Freshers

As a Passenger Service Associate in Hooghly, India, you will play a vital role in ensuring a positive experience for travelers. This position is suitable for individuals with 0 to 5 years of experience and requires at least a 10th-grade education.

Key Responsibilities:

- Customer Interaction: You will greet and assist passengers, addressing their inquiries and providing information about services, schedules, and routes. Your friendly approach will help create a welcoming atmosphere.

- Ticketing and Reservations: You will manage ticket sales and reservations, ensuring accuracy in transactions. This includes handling cash, processing payments, and printing tickets.

- Problem Resolution: Handling customer complaints and issues effectively is essential. You will listen to concerns, provide assistance, and escalate problems when necessary to ensure passenger satisfaction.

- Safety and Compliance: You will follow company policies and safety regulations, ensuring that all procedures are adhered to. This contributes to a safe environment for both staff and passengers.

Required Skills and Expectations:

- Communication: Strong verbal communication skills are essential to interact clearly and effectively with passengers and team members.

- Customer Service: A passion for helping others and providing excellent service is key to thriving in this role. You should be patient and courteous.

- Basic Math Skills: An understanding of basic math is necessary for handling transactions and processing payments accurately.

- Team Player: You should be able to work well with a team, supporting colleagues and contributing to a positive work environment.

• Experience

  0 - 5 Years

• No. of Openings

  20

• Education

  10th Pass

• Role

  Passenger Service Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 36 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, PF, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

• Face Interview Location

  kolkata mintopark