We are looking for a dedicated Airlines Executive to join our team in Patna. This is a full-time position ideal for candidates with 0 to 1 year of experience and a minimum education of 10th pass. You will play a vital role in the airline industry by fulfilling various duties related to customer service and operations.
Key Responsibilities:
- Customer Support: You will assist customers with inquiries, helping them with ticket bookings, and providing information about flight schedules and services.
- Processing Bookings: You will handle ticket reservations and cancellations accurately, ensuring all transactions are recorded properly in the system.
- Coordination with Departments: You will work closely with other departments, such as ground staff and customer service teams, to ensure a smooth travel experience for passengers.
- Handling Customer Complaints: You will address customer complaints and concerns efficiently, striving to resolve issues to maintain high satisfaction levels.
- Promoting Airline Services: You will inform customers about additional services, promotions, and travel packages offered by the airline.
Required Skills and Expectations:
- Strong communication skills are essential to interact effectively with customers and team members.
- Basic computer skills are necessary for managing bookings and using airline reservation systems.
- A positive attitude and a willingness to learn are important for adapting to the fast-paced environment of the airline industry.
- Being detail-oriented will help you ensure accuracy in ticket processing and customer information.
- Flexibility to work in shifts, including evenings and weekends, is expected to meet operational needs.
Experience
0 - 1 Years
No. of Openings
75
Education
10th Pass
Role
Airlines Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata