Customer Relationship Job Vacancies in Barasat

Job Openings for 20 Air Ticketing Staff Jobs for Freshers in Hooghly, Kolkata, Malda, Siliguri, Murshidabad, Birbhum, Asansol, Barasat Kolkata, Darjeeling, Burdwan, Kolkata, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, B.Tech with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.

As an Airlines Executive, you will play a key role in ensuring smooth operations and excellent customer service in the airline industry. Your primary focus will be on assisting passengers and managing various tasks related to flight services.Key Responsibilities:- Customer Service Assistance: Help passengers with booking inquiries, flight changes, and provide information on flight schedules, ensuring they have a satisfactory experience.- Check-in Process Management: Assist passengers during the check-in process, including verifying tickets and boarding passes, to ensure a smooth boarding experience.- Baggage Handling Support: Provide support in managing luggage, including checking in and reporting lost bags, to maintain customer satisfaction and resolve issues promptly.- Flight Coordination: Collaborate with the operations team to ensure timely flight departures and arrivals, assisting with any last-minute changes or issues.- Information Dissemination: Communicate essential flight information and announcements to passengers clearly and effectively, ensuring they are always informed.Required Skills and Expectations:Candidates should have at least a pass in 10th grade. Experience is not mandatory, but a willingness to learn is essential. Strong communication skills are important for interacting with customers and colleagues. You should be detail-oriented and capable of multitasking to handle different duties effectively. A friendly attitude and patience are necessary for providing excellent customer service. Availability for full-time work is required, and the job will be conducted from an office location in Barasat.

Ground staff, also known as ground crew, are vital airport employees who ensure smooth and safe airport operations. They handle passenger check-in, baggage handling, and various other duties to facilitate travel. Their responsibilities include assisting passengers, loading and unloading luggage, and coordinating with other airport departments. Key Responsibilities of Ground Staff:Passenger Assistance:Ground staff provide assistance to passengers throughout their journey, including check-in, boarding, and answering questions or providing directions. Baggage Handling:They are responsible for loading and unloading baggage onto and off of aircraft, as well as managing baggage services. Safety and Security:Ground staff ensure the safety and security of passengers and their belongings by conducting security screenings and following safety protocols. Coordination and Communication:They coordinate with flight crews, other airport departments, and air traffic control to ensure efficient operations. Customer Service:Ground staff provide excellent customer service to passengers, addressing their concerns and ensuring a positive travel experience. Ticketing and Reservations:They may be responsible for selling tickets, confirming reservations, and issuing boarding passes.

We are looking for 26 Immediately Hiring For Kolkata Airport Job In Ground Staff Posts in Kolkata,Kolkata South, Kolkata,Howrah,Raipur, Chhattisgarh,Bhubaneswar,Jhargram,Jharsuguda,Dumka,Ranchi,Dhanbad, with deep knowledge in Ground Staff,Airport Ground Staff and Required Educational Qualification is : Higher Secondary, Secondary School, DiplomaExperience0 - 1 YearsNo. of Openings26EducationHigher Secondary, Secondary School, DiplomaRoleAirport Ground StaffIndustry TypeAviation / Airline / AerospaceGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace interview locationkolkata, india

As an Airport Ticketing Executive, your responsibilities will include handling ticket booking, issuing boarding passes, resolving customer queries, and providing excellent customer service. You will be responsible for ensuring a smooth and efficient check-in process for passengers, as well as handling any ticketing issues that may arise.To excel in this role, you must possess excellent customer relationship skills and be able to interact effectively with a diverse range of passengers. Strong communication skills are a must, as you will be required to communicate with passengers.

Join our dynamic team as an Airlines Cabin Crew member in Barasat, Kolkata. This full-time position is perfect for individuals looking to start a career in the aviation industry, with a focus on delivering outstanding service to passengers.Key Responsibilities:- Passenger Assistance: Help passengers onboard by guiding them to their seats, securing luggage, and providing information about safety procedures.- Safety and Security: Conduct pre-flight safety checks, ensuring all safety equipment is functional and that emergency procedures are clearly communicated to passengers.- In-flight Service: Serve meals and beverages, taking special care to accommodate dietary preferences and address passenger requests efficiently and courteously.- Conflict Resolution: Manage any issues or complaints that arise during the flight, ensuring a calm and professional atmosphere.- Team Collaboration: Work closely with fellow cabin crew members and pilots to ensure a smooth flight operation and excellent customer experience.Required Skills and Expectations:Successful candidates should have excellent communication skills and the ability to work well in a team environment. A friendly and approachable demeanor is essential, as you will interact with a diverse range of passengers. Candidates should be reliable, adaptable, and capable of maintaining composure in challenging situations. A willingness to learn and grow within the role is also important, as this position provides a foundation for a potential long-term career in the airline industry.