Customer Relationship Job Vacancies in Howrah

Office Assistant - Axis Bank Ltd. Job DetailsThe Office Assistant role in a bank generally involves supporting branch operations, documentation, customer service, and day-to-day administrative activities. The exact job duties, salary, eligibility, and payroll depend on the specific vacancy. The following is a general job profile you can use for candidate communication.Office AssistantCompany: Axis Bank Ltd. (subject to vacancy confirmation)Department: Branch Operations / AdministrationJob Location: As per vacancy; West Bengal locations may vary1. Key Responsibilities- Assist with daily office and branch administrative work.- Maintain and organize files, records, and documents.- Support customer service staff with routine enquiries.- Assist with account-opening forms and KYC document collection, as authorized.- Handle data entry and update records in the relevant systems.- Manage document filing, photocopying, scanning, and dispatch.- Coordinate with branch staff to ensure smooth daily operations.- Follow bank policies, confidentiality requirements, and procedures.2. Eligibility CriteriaCriteria General requirementQualification HS (10+2) / Graduate, depending on vacancyExperience Freshers may apply, subject to the employer's criteriaAge limit As specified in the recruitment noticeSkills Basic computer knowledge, communication, attention to detailLanguages Bengali, Hindi, and basic English preferredOther requirements Professional behaviour and willingness to work in a branch environment3. Salary and Benefits- Salary: Depends on the confirmed vacancy and payroll arrangement.- Benefits: PF, ESI, incentives, or other benefits may apply depending on the employer and employment terms.- Work type: Typically full-time, office-based work if the vacancy is for branch support.

We are looking for a dedicated Airlines Executive to join our team in Howrah. This position is suitable for candidates with minimal experience, and a high school education is required.Key Responsibilities:- Customer Service: Assist passengers with inquiries, booking issues, and flight information to ensure they have a pleasant travel experience.- Reservation Management: Handle ticket bookings and cancellations using airline systems, ensuring accuracy and timeliness in processing requests.- Flight Coordination: Collaborate with airline crews and ground staff to ensure smooth flight operations and address any passenger concerns.- Documentation: Maintain accurate records of bookings, ticket sales, and customer interactions for reporting and analysis.- Issue Resolution: Address and resolve customer complaints effectively and provide solutions to enhance customer satisfaction.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication abilities are crucial for interacting with customers and colleagues effectively.- Attention to Detail: Ability to pay attention to small details is important for managing reservations and preventing errors.- Problem-Solving Skills: Capable of thinking quickly and providing solutions to any issues that arise in a fast-paced environment.- Team Player: Must work well with others, including management, colleagues, and airline personnel, to ensure a seamless experience for passengers.- Basic Computer Skills: Familiarity with computers and software related to ticketing and reservations is essential for this role. This role provides an excellent opportunity to start a career in the airline industry for individuals who are eager to learn and grow.

We are looking for 25 Air Ticketing Executive Posts in Kolkata, Murshidabad, Medinipur, Patna, Ranchi, Kharagpur, Andul, Darjeeling, Siliguri, Kalimpong, with deep knowledge in Customer Relationship, Air Ticketing, Ticket Booking and Required Educational Qualification is : 12th Pass, 10th Pass, Other Bachelor Degree

We are looking for 20 Airport Ticketing Executive Posts in Kolkata, Howrah, Hooghly, Malda, Kharagpur, Jamshedpur, Asansol, Durgapur, Bardhaman, Jhargram, with deep knowledge in Customer Relationship, Air Ticketing, Ticket Booking and Required Educational Qualification is : 12th Pass, 10th Pass, Other Bachelor Degree

We are looking for 20 Airport Ticketing Executive Posts in Patna, Kolkata, Howrah, Hooghly, Birbhum, Medinipur, Siliguri, Malda, Bankura, Bardhaman, with deep knowledge in Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Pharma, B.Sc

Job Openings for 50 Airport Ticketing Staff Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Howrah, Hooghly, Nadia, Jalpaiguri, Malda, Darjeeling, Jhargram, Jharsuguda, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Customer Relationship, Ticket Booking, Air Ticketing etc.

As an Airport Ticketing Executive, you will play a crucial role in ensuring the smooth processing of passengers at the airport. You will work directly with customers and help them with their travel needs. Key Responsibilities:- Ticket Sales: Assist customers in purchasing tickets for flights, ensuring all necessary details are gathered and confirmations are provided.- Customer Assistance: Respond to passenger inquiries regarding flight schedules, fare details, and travel requirements, providing them with accurate information.- Check-in Support: Facilitate the check-in process for passengers, helping to issue boarding passes and manage baggage handling efficiently.- Problem Resolution: Address any issues or complaints raised by passengers, working swiftly to find solutions and maintain customer satisfaction.- Record Maintenance: Keep track of ticket sales and related documents, ensuring proper filing and organization for efficient retrieval.- Coordination with Airlines: Liaise with airlines to ensure accurate information is provided to passengers regarding flight changes, cancellations, or delays.Required skills and expectations include:- Communication Skills: Strong verbal and written communication skills to interact effectively with diverse customers.- Customer Service Orientation: A friendly and helpful attitude is essential to provide an excellent experience for passengers.- Attention to Detail: A keen eye for details to manage bookings and ensure accurate ticketing.- Basic Computer Knowledge: Familiarity with computer systems and software for ticketing and record-keeping purposes.- Team Player: Ability to work well within a team, cooperating with colleagues to ensure smooth operations at the airport.No prior experience is required, making this an ideal entry-level position for individuals looking to start a career in the travel and tourism industry.

We are seeking a motivated and detail-oriented Airport Ticketing Executive to join our team in Howrah, India. In this entry-level position, you will manage ticketing tasks, assist travelers, and contribute to a smooth travel experience.Key Responsibilities:- Ticket Sales and Reservations: You will handle the sale of airline tickets and make reservations for travelers. This involves interacting with customers, understanding their needs, and offering suitable options.- Customer Assistance: Provide excellent customer service by answering inquiries and resolving issues related to travel plans. You will help guide customers through the ticketing process and ensure they have all necessary information.- Documentation Management: Ensure all travel documents are processed accurately and stored securely. You will also keep track of updated schedules and fare changes to inform customers effectively.- Coordination with Airlines: Work closely with airline representatives to ensure smooth operations. You will confirm bookings, check status updates, and assist in any required communication regarding flights.Required Skills and Expectations:Candidates should have at least completed their 10th grade and possess strong communication skills. A friendly and professional demeanor is essential, as you will be interacting with various travelers. Basic computer skills are necessary for managing ticketing software. A willingness to learn and adapt in a fast-paced environment is crucial, along with a commitment to providing reliable and efficient service. Previous experience in ticketing is a plus, but not mandatory.