As an Airlines Executive, you will play a key role in ensuring smooth operations and excellent customer service in the airline industry. Your primary focus will be on assisting passengers and managing various tasks related to flight services.
**Key Responsibilities:**
- **Customer Service Assistance:** Help passengers with booking inquiries, flight changes, and provide information on flight schedules, ensuring they have a satisfactory experience.
- **Check-in Process Management:** Assist passengers during the check-in process, including verifying tickets and boarding passes, to ensure a smooth boarding experience.
- **Baggage Handling Support:** Provide support in managing luggage, including checking in and reporting lost bags, to maintain customer satisfaction and resolve issues promptly.
- **Flight Coordination:** Collaborate with the operations team to ensure timely flight departures and arrivals, assisting with any last-minute changes or issues.
- **Information Dissemination:** Communicate essential flight information and announcements to passengers clearly and effectively, ensuring they are always informed.
**Required Skills and Expectations:**
Candidates should have at least a pass in 10th grade. Experience is not mandatory, but a willingness to learn is essential. Strong communication skills are important for interacting with customers and colleagues. You should be detail-oriented and capable of multitasking to handle different duties effectively. A friendly attitude and patience are necessary for providing excellent customer service. Availability for full-time work is required, and the job will be conducted from an office location in Barasat.
Experience
0 - 1 Years
No. of Openings
65
Education
10th Pass
Role
Airlines Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata