Ground staff, also known as ground crew, are vital airport employees who ensure smooth and safe airport operations. They handle passenger check-in, baggage handling, and various other duties to facilitate travel. Their responsibilities include assisting passengers, loading and unloading luggage, and coordinating with other airport departments.
Key Responsibilities of Ground Staff:
Passenger Assistance:
Ground staff provide assistance to passengers throughout their journey, including check-in, boarding, and answering questions or providing directions.
Baggage Handling:
They are responsible for loading and unloading baggage onto and off of aircraft, as well as managing baggage services.
Safety and Security:
Ground staff ensure the safety and security of passengers and their belongings by conducting security screenings and following safety protocols.
Coordination and Communication:
They coordinate with flight crews, other airport departments, and air traffic control to ensure efficient operations.
Customer Service:
Ground staff provide excellent customer service to passengers, addressing their concerns and ensuring a positive travel experience.
Ticketing and Reservations:
They may be responsible for selling tickets, confirming reservations, and issuing boarding passes.
Experience
Fresher
No. of Openings
42
Education
Higher Secondary, Secondary School, Post Graduate Diploma
Role
Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Park street