We are looking for an Air Ticketing Staff member to join our team in Barasat, Kolkata. This position requires a motivated individual with at least one year of experience in ticketing services. Candidates should have completed their 10th grade.
As an Air Ticketing Staff member, your key responsibilities will include:
1. **Booking and Issuing Tickets**: You will assist customers in booking air tickets, ensuring accurate details such as dates, times, and passenger information. You will also handle ticket issuance efficiently.
2. **Customer Support**: Providing excellent customer service is essential. You will answer queries related to flights, fares, and airline policies, helping clients choose the best options to meet their travel needs.
3. **Managing Reservations**: You will be responsible for modifying and canceling reservations as per customer requests, ensuring that all changes are accurately reflected in the system.
4. **Handling Payments**: You will process payments for ticket bookings and maintain records of all transactions for reference and tracking.
5. **Coordinating with Airlines**: Communicating with various airlines to resolve any booking issues or inquiries will be part of your daily tasks.
To succeed in this role, you should have strong communication skills, attention to detail, and proficiency in using ticketing software. Being organized and able to work well under pressure is crucial, as you will often handle multiple customer requests simultaneously. A team-oriented mindset and a passion for customer service will contribute to your success in this position.
Experience
1 Years
No. of Openings
47
Education
10th Pass
Role
Air Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata