We are seeking a motivated Customer Relationship Officer to join our team in Ahmedabad. This entry-level position is ideal for individuals who are passionate about customer service and eager to develop their skills in relationship management.
Key Responsibilities: Loan Disbursement and Installment Collection / Recovery
1. Customer Interaction: Engage with customers to address inquiries, provide information, and resolve issues effectively, ensuring a positive customer experience.
2. Feedback Collection: Gather customer feedback and reports to identify areas for improvement and help enhance service delivery.
3. Record Keeping: Maintain accurate records of customer interactions and transactions, ensuring that all data is current and easily accessible.
4. Team Collaboration: Work closely with colleagues to provide innovative solutions and assist in various departments when required, fostering a team-oriented environment.
Required Skills and Expectations:
Candidates should have at least a 10th-grade education and be willing to work in a full-time role at the office. A strong willingness to learn and a commitment to delivering excellent customer service are essential. Candidates must possess effective communication skills, a positive attitude, and the ability to work well under pressure. Additionally, the ideal candidate should be a male, as specified in the requirements. Flexibility and adaptability in a dynamic work environment are important qualities for success in this role.
Experience
0 - 1 Years
No. of Openings
20
Education
10th Pass
Role
Customer Relationship Officer
Industry Type
Banking
Gender
Male
Age Limit
19 - 30 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Accommodation
Face Interview Location
Vastral, Naroda and Chandkheda