Hiring Fresher - Customer Relationship Manager - Ahmedabad

  • icon job experience 0 - 1 Years
  • icon job opening 20 Openings
  • icon salary Not Disclosed
  • icon job posting Posted today
  • Face-to-Face interview Face-to-Face interview
  • icon job location Ahmedabad

Job Description

We are seeking a motivated Customer Relationship Officer to join our team in Ahmedabad. This entry-level position is ideal for individuals who are passionate about customer service and eager to develop their skills in relationship management.

Key Responsibilities: Loan Disbursement and Installment Collection / Recovery

1. Customer Interaction: Engage with customers to address inquiries, provide information, and resolve issues effectively, ensuring a positive customer experience.

2. Feedback Collection: Gather customer feedback and reports to identify areas for improvement and help enhance service delivery.

3. Record Keeping: Maintain accurate records of customer interactions and transactions, ensuring that all data is current and easily accessible.

4. Team Collaboration: Work closely with colleagues to provide innovative solutions and assist in various departments when required, fostering a team-oriented environment.

Required Skills and Expectations:

Candidates should have at least a 10th-grade education and be willing to work in a full-time role at the office. A strong willingness to learn and a commitment to delivering excellent customer service are essential. Candidates must possess effective communication skills, a positive attitude, and the ability to work well under pressure. Additionally, the ideal candidate should be a male, as specified in the requirements. Flexibility and adaptability in a dynamic work environment are important qualities for success in this role.
  • Experience

    0 - 1 Years

  • No. of Openings

    20

  • Education

    10th Pass

  • Role

    Customer Relationship Officer

  • Industry Type

    Banking

  • Gender

    Male

  • Age Limit

    19 - 30 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Accommodation

  • Face Interview Location

    Vastral, Naroda and Chandkheda

About Svasti Microfinance Pvt Ltd

Started in 2008, by two finance and legal professionals passionate about bringing about positive change in society, Svasti Microfinance provides access to finance to all sections of society, through the use of smart process design and innovative technology. The result of this passion and enterprise, is reflected today in Svasti's healthy bottomline, and in the smiles of its customers everywhere.
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