Customer Relationship Fresher Jobs in Thane

We are looking for a dedicated Customer Care Executive to join our team. This role is perfect for freshers seeking to start their career and is based in Vasai, with the flexibility of working from home. Key Responsibilities:- **Respond to Customer Inquiries**: Answer questions and provide information about products or services in a friendly manner, ensuring customers feel valued and understood.- **Resolve Issues**: Assist customers in troubleshooting and resolving any problems they may encounter, ensuring a quick and effective solution.- **Maintain Customer Records**: Accurately record customer interactions and update their records in the system, supporting smooth communication and follow-up.- **Follow Up with Customers**: Reach out to customers after their inquiries to ensure satisfaction and gather feedback, which is essential for improving service quality.- **Collaborate with Team**: Work closely with other team members to share insights and improve processes, contributing to a positive team environment.Required Skills and Expectations:- **Excellent Communication Skills**: Strong verbal and written skills are essential for clearly interacting with customers.- **Customer-Oriented Mindset**: A genuine desire to help others and provide outstanding service is crucial in this role.- **Problem-Solving Skills**: Ability to think quickly and resolve issues efficiently to enhance customer satisfaction.- **Basic Computer Knowledge**: Familiarity with using computers and various software applications for customer communication and record-keeping.- **Adaptability**: Willingness to learn and adapt to changing situations and customer needs. This position is a great opportunity for individuals eager to grow in a customer service career.

We are looking for a Customer Support Representative to join our team in Thane West. This role is ideal for someone who is enthusiastic about helping customers and has a positive attitude. **Key Responsibilities:**- **Assisting Customers**: Provide support to customers by answering their questions and resolving issues they may have with products or services.- **Handling Inquiries**: Respond to customer inquiries via phone, email, or in-person, ensuring timely and accurate information is provided.- **Documenting Interactions**: Keep a record of customer interactions and transactions, ensuring that information is easily accessible for follow-up.- **Collaborating with Team Members**: Work closely with other team members to ensure customer satisfaction and share insights that may improve service.- **Maintaining Product Knowledge**: Stay informed about our products and services to provide accurate information and guidance to customers.**Required Skills and Expectations:**Candidates should have a minimum of a 10th-grade education and ideally have some experience in customer service, although freshers are also welcome to apply. Strong verbal and written communication skills are essential to effectively assist customers. The ability to remain calm and patient in challenging situations is crucial. Candidates should be detail-oriented, able to multitask, and have basic computer skills. A willingness to learn and adapt to new processes is a must, as well as a strong sense of teamwork and responsibility.

We are looking for a motivated Field Sales Executive to promote our products/services and generate new business opportunities.Responsibilities:* Visit customers and businesses in assigned areas.* Explain products/services and close sales.* Generate new leads and maintain customer relationships.* Conduct door-to-door field visits.* Achieve monthly sales targets.* Collect customer feedback and market information.* Submit daily activity and sales reports.Requirements:* Good communication and interpersonal skills.* Basic knowledge of the local area.* Ability to work independently in the field.* Sales experience is preferred but not mandatory.

We are looking for a dedicated Customer Care Associate to join our team in Thane. This full-time position is ideal for candidates with 0 to 2 years of experience who are eager to learn and help our customers.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle customer questions and issues via phone, email, or chat, providing clear and helpful information to resolve their concerns.- **Maintain Customer Records:** Accurately document all customer interactions and update their records in our system to ensure easy access to information.- **Process Orders and Requests:** Assist customers with placing orders and processing requests, ensuring a smooth and efficient transaction every time.- **Monitor Customer Satisfaction:** Follow up with customers to ensure they are satisfied with the service and address any further questions they may have.- **Collaborate with Team Members:** Work closely with other associates and departments to share feedback and improve overall service quality.**Required Skills and Expectations:**- **Communication Skills:** You should be able to clearly express ideas and information both verbally and in writing.- **Problem-Solving Abilities:** A proactive approach to identifying issues and finding effective solutions is essential.- **Computer Proficiency:** Basic knowledge of computer applications and the ability to learn new software quickly is required.- **Team Player:** You should be comfortable working in a team environment and collaborating with colleagues to achieve common goals.- **Customer-Focused Attitude:** A genuine desire to help customers and a commitment to providing excellent service is expected in this role.

DFC Process-- Average Hindi speaking- Need HSC Freshers- Shift timing - 9:30-6:30Tata Motors Ib Purely customer service processNeed only Linguistic candidates Malayam /Tamil /Kannada/Bengali /Gujrati /Bengali/Assamese/Odiya-HSC fresher can apply with Good English Kotak SecuritiesAverage ComsNeed HSC Fresher Shifts timings - 9.30 - 6.30Kotak CollectionDRA certificate mandateHSC fresher or exp both can apply

Company Name: Sarom Fab Pvt LtdJob Description: CRM ExecutiveJob Title: CRM ExecutiveLocation: Wagle Estate, Thane WestWork Timings: 10:00 AM - 7:00 PM ISTWorking Days: Monday to Saturday (Weekly Off: Sunday)Job Description:We are looking for a dynamic and motivated CRM Executive to join our team. This is an entry-level role ideal for candidates with 2-4 years of experience. The CRM Executive will play a vital role in supporting and enhancing our customer relationship management initiatives. You will work closely with the marketing, sales, and customer service teams to drive engagement, improve customer retention, and ensure high levels of client satisfaction.Key Responsibilities:- Build and maintain strong relationships with existing and new clients to drive customer satisfaction and sales growth.- Manage customer relationships and oversee daily customer service operations to deliver high-quality support.- Handle customer feedback and complaints efficiently, coordinating with relevant departments for timely resolution.- Ensure all service issues are addressed within the defined Turnaround Time (TAT) while maintaining service quality.- Support day-to-day operational activities related to CRM to enhance functional efficiency.- Coordinate with internal departments such as Sales, Production, and Accounts to address client queries and share timely updates.- Assist with post-sales activities and follow-ups to ensure smooth onboarding and client satisfaction.Preferred Candidate Profile:- Bachelor's degree (required).- 2-4 years of experience in using CRM software.- Strong verbal and written communication skills.- Excellent interpersonal and coordination skills.- Proficiency in additional languages is an added advantage.

Job Responsibilities Visit clients and generate new sales leads Explain products/services to customers Follow up on enquiries and close deals Maintain customer relationships Achieve monthly sales targets Coordinate with internal team for order execution Candidate Requirements Good communication skills (Hindi & English, Marathi preferred) Willingness to do field sales Basic knowledge of MS Excel / WhatsApp / Mobile apps Two-wheeler preferred Positive attitude and hunger to earn incentives Salary & Benefits Fixed Salary Attractive incentives on performance Travel allowance (if applicable) Growth opportunity Job LocationThane & nearby areas

Looking for freshers and experience candidate for call center jobs. Call asap

Seeking a Sales Manager for our office in Thane West. Responsibilities include leading a sales team, setting sales targets, developing sales strategies, building client relationships, and achieving revenue goals. The ideal candidate should have strong communication skills, a knack for negotiation, and a drive for success. A high school diploma or equivalent is required, with 0-2 years of sales experience preferred. This is a full-time position located in our office.

We are BROWNROOF, a highly trusted recruitment agency, and we're hiring on behalf of our prestigious international healthcare BPO client in Thane. This is your opportunity to join a leading organisation with excellent earning potential and opportunities for career growth.Position: Associate - International Voice Process/CollectionsLocation: Thane (Candidates from Mumbai only, except Western Line)Salary: Upto 42,000 per monthEmployment Type: Full-Time, PermanentKey Highlights: Work with a Leading International Healthcare BPO 5-Day Work Week with Rotational Offs Permanent Employment Clear Growth Path & Career Development Professional Work Environment with Global ExposureJob Responsibilities1. Handle inbound calls from international customers with empathy and professionalism.2. Listen actively to customer concerns and provide accurate information about healthcare services.3. Resolve queries efficiently using CRM software and internal knowledge bases.4. Document all interactions and maintain detailed records in company systems.5. Collaborate with team members and supervisors to ensure seamless service delivery.6. Meet individual and team performance targets while maintaining quality standards.7. Adapt to a fast-paced environment and manage multiple tasks simultaneously.RequirementsWhat We're Looking For:Excellent English Communication Skills (Verbal & Written)Strong Problem-Solving & Analytical AbilitiesHigh Empathy & Active Listening SkillsComputer Literacy & CRM KnowledgeComfortable Working in Night ShiftsFlexibility with Rotational Week OffsMinimum 1 Year in Customer Service/ any International Voice ProcessHealthcare BPO Experience is a BIG ADVANTAGEMinimum HSC Passed (Graduates Preferred)BenefitsPerks and Benefits:UNLIMITED INCENTIVESCompetitive salary package up to 35,000 per month (or even higher for exceptional candidates)Permanent employment with growth opportunities.Exposure to international healthcare processes.Skill development in CRM tools and customer service excellence.Collaborative team environment with supportive management.Clear career progression path within the organisation.

- Responding to customer inquiries: The Customer Support Executive will be responsible for addressing customer inquiries and resolving any issues or concerns they may have in a timely and efficient manner.- Providing product information: The candidate will need to have a good understanding of the company's products and services in order to effectively answer questions and provide accurate information to customers.- Handling customer complaints: The Customer Support Executive will need to have strong problem-solving skills to address and resolve customer complaints effectively, ensuring customer satisfaction.- Making outbound calls: The role may involve making outbound calls to follow up on customer inquiries, provide updates on orders, or gather feedback from customers.- Maintaining customer records: The candidate will be responsible for documenting customer interactions, ensuring accurate and up-to-date records are kept for future reference.Required Skills and Expectations:- Excellent communication skills: The candidate must have strong verbal and written communication skills to effectively communicate with customers over the phone and via email.- Customer-centric approach: The candidate should be focused on providing excellent customer service and ensuring customer satisfaction at all times.- Ability to work in a fast-paced environment: The candidate should be able to work efficiently and effectively in a busy customer support role, handling multiple inquiries and tasks simultaneously.- Good problem-solving skills: The candidate should be able to think quickly on their feet and come up with solutions to customer issues or complaints. - Basic computer skills: The candidate should have basic computer skills to navigate customer databases, email systems, and other software tools used in the role.

US based collection process, ( In this process you have call US Customer to collect there due payments from cutomer those who have missed their Credit card payments within 90 days. You have to make their payment on call /Conveince them to do payment done on call .)Shift Time - 5:30 PM to 10 AM (Rotational night shift)Week Off - 5 days working 2 days week off (Rotational)6th day can be mandatory working as per business requirement - paid separately for itEducation - HSC minimumExperience - SSC /HSC fresher and Experience (BPO and non BPO) both can apply

Customer Service Representative for an International BPO

Job Title: Customer Service Executives (BPO Real Estate / Medical / Diagnostics)Company: Voitekk SoftSol Pvt. Ltd.Location: 7th Floor, Lotus Park, Road Number 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West, Maharashtra 400604Work Mode: Work from Office / OnsiteInterview Mode: Face-to-FaceJob Roles Available:Sales Executive Raymond Real Estate Lead GenerationCustomer Service Executive Aglius Diagnostic ProcessSales Executive Plix Outbound (Medical Product Sales)Job Type: Full-Time (BPO Process)Shift Timings:Raymond & Plix Processes: 10:00 AM to 07:00 PM (Day Shift)Aglius Diagnostic Process: 07:00 AM to 04:00 PM & 01:00 PM to 10:00 PM (rotational every 15 days)Working Days: Monday to SaturdayWeek Off: 1 Rotational Week OffSalary:Raymond Process: 18,000/- to 25,000/-Plix Process: 15,000/- to 19,000/-Aglius Process: Up to 18,000/-Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge: 18 to 35 yearsGender: Male & Female (Both)Experience:Raymond Process: Must have experience in BPO Sales or Real Estate backgroundAglius & Plix Processes: Freshers and experienced candidates with BPO sales background preferredCommunication Requirements:Raymond: English / V5 Communication Good Communication SkillsAglius: English / V3 Communication Average Communication SkillsPlix: English / V4 Communication Average to Above Average Communication SkillsKey Skills:Outbound CallingLead GenerationCustomer ServiceSales PitchingHandling Client QueriesTarget-Oriented ApproachFor walk-in interviews, please report between 10:00 AM 07:00 PM, Monday to Saturday, at the address mentioned above.

Looking for customer service representative Location: ThaneSalary upto 38000 in hand 42 ctc5 days working any 2 weeks off24/7 night shifts Home drop facility available Dadar- KalyanThane - VashiThane - miraroad

We are hiring heroes! Time to value your skills.Our team is comprised of highly skilled, innovative employees who want to make a difference in the world. We believe that our personal and professional skill can be applied to every aspect of Vyapartech's business operations, 'as well as in many other fields. Our team is diverse, committed to providing the best possible service, and passionate about that they do. Call for people to start valuing the skills of others around them so that they can accomplish amazing things in their lives.

sales / customer service

Client Relationship Manager are responsible for finding and retaining clients, encouraging clients to purchase added products or features, and remaining abreast of changes in consumption. You will also be required to build capacity in staff through regular training and mentorship.Duties & Responsibilities Familiarizing yourself with all products and services offered by our company.Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.Modifying sales pitches in response to customer demand.Maintaining meaningful relationships with existing clients to ensure that they are retained.Acquiring and retaining contact information databases.Following up with new and existing clients.Acquiring new projects for the company.Drafting business proposals and contracts to draw in more revenue from clients.Setting up meetings of company executives with clients.Daily Visit Industrial Site & Tapping prospective industrial clients through various sales verticals.Calling & communicating with clients for various business inquiries.Tapping, e-mailing, generating business inquiry in social media.Developing business relations with new clients by doing one to one meetings, mails, existing contacts etc.E-tendering for the projects in domains like electrical, BMS, Networking etc.Coordinate with client POC from negotiating of offer, generating orders to billing & payment.To be successful as a Business development executive, you should attend networking events with the intention of attracting and retaining clientele. Ultimately, an outstanding business development executive will keep a close eye on clients' feedback to ensure that our products and services always exceed expectations.Talk with the employer: 9130024066 / hr@voltago.inCompany Name: Voltago Electricals Pvt. Ltd.Contact: 9130024066Address: 02-03, Aryan Arcade, Jadhav Colony, Belavli, Badlapur (W)CTC: 2L- 3L (including incentives)

Hiring Freshers for Multiple BPO Roles in Mumbai & Navi Mumbai!We are hiring enthusiastic and motivated freshers for various voice and non-voice processes across top BPO companies in Mumbai & Navi Mumbai. If you're looking to kickstart your career in sales or customer service, this is the opportunity for you! Job Locations & Companies: Finmech [BPO Company] Majivada, Thane (Mumbai)Available Sales Processes:IDFC Bank Sales ProcessKotak Bank Sales ProcessChola Finance Sales ProcessRGI (Reliance General Insurance) Sales ProcessUpstox Investment Banking (IB) Process One Point One [BPO Company] Turbhe, Navi MumbaiAvailable Processes:SBI Renewal ProcessJFL (Dominos) Customer SupportGynoveda Inbound Customer Support Athena BPO Andheri East, MumbaiOpenings across inbound/outbound voice processes Salary:13,000 & Above (Based on Interview & Process)Incentives: Attractive performance-based incentives for sales roles Eligibility:Freshers welcome No prior experience requiredMinimum Qualification: 12th Pass / GraduateGood communication skills in Hindi and/or EnglishWillingness to work in voice-based processes (Sales/Customer Service) Shift Timing:Day Shifts / Rotational Shifts (depending on process) Hiring Process:Telephonic InterviewFace-to-Face Interview (Location specific) Why Apply?Start your BPO career with trusted companiesTraining providedCareer growth opportunitiesFriendly workenvironment

Hiring for 50 Customer Service Jobs in Kolhapur, Maharashtra, for Freshers,Required Educational Qualification is : Higher Secondary, Other Bachelor Degree with Good knowledge in Customer Relationship,Customer Care,Customer Support,Customer Management etc.

Job Title: Customer Service Executive Upstox IB (Inbound Process)Location: Thane Highstreet, MaharashtraJob Type: Full-Time (On-site)Shift Timing: 8:00 AM 5:00 PM (Day Shift)Job Overview:We are seeking enthusiastic and customer-focused individuals to join our Inbound Customer Service team at Upstox IB. This role is purely customer service-oriented, with no sales or targets involved. Ideal candidates will possess strong English communication skills and a passion for assisting customers.Key Responsibilities:Handle inbound customer inquiries professionally and efficiently.Provide accurate information regarding products and services.Resolve customer issues and complaints with empathy and professionalism.Maintain detailed records of customer interactions.Collaborate with team members to ensure high-quality customer service.Qualifications:Minimum educational qualification: HSC (12th pass).Freshers are welcome to apply; prior customer service experience is a plus.Excellent verbal and written communication skills in English.Strong problem-solving abilities and attention to detail.Ability to work independently and as part of a team.Compensation:CTC: 18,836 per monthIn-hand Salary: 16,258 per monthInterview Process:Single operational round of interview.Why Join Us:Stable day shift with no rotational hours.No sales pressure or targets.Opportunity to work with a leading financial services company.Supportive work environment with growth opportunities.

We are looking for a dedicated Customer Support Representative to join our team. This role is perfect for those who enjoy helping people and solving problems, especially fresh graduates looking for their first job opportunity. As a Customer Support Representative, you will assist customers with their inquiries and ensure they have a positive experience.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat, providing accurate information and helpful solutions.- **Resolve Issues:** Troubleshoot and resolve customer complaints efficiently, ensuring a satisfactory outcome.- **Maintain Customer Records:** Update and manage customer information in our database to keep track of interactions and resolutions.- **Deliver Excellent Service:** Strive to exceed customer expectations by providing prompt and friendly support.- **Collaborate with Team Members:** Work closely with colleagues to ensure that all customer needs are met and to share knowledge for continuous improvement.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers clearly and effectively.- **Problem-Solving Ability:** A proactive approach to identifying issues and finding solutions is crucial for this role.- **Attention to Detail:** You should be thorough in your work and able to accurately record information.- **Adaptability:** Being flexible and open to learning new processes and technologies is important in a constantly changing environment.- **Basic Computer Skills:** Proficiency in using computers and software applications to assist customers and document interactions is necessary.This is a full-time work-from-home position located in Kalyan Dombivali, and we welcome applications from recent graduates who meet the educational requirement of a 12th pass.

We are looking for a dedicated Customer Care Executive to join our team in Thane. This is a full-time position suitable for freshers who have completed their 12th grade. The role involves assisting customers with their inquiries and providing excellent service from the comfort of your home.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, addressing their questions and concerns in a friendly and professional manner. - **Provide Product Information:** Educate customers about our products and services, ensuring they have the necessary information to make informed decisions. - **Resolve Customer Issues:** Quickly identify and resolve any issues customers may have, ensuring their concerns are addressed satisfactorily. - **Maintain Customer Records:** Accurately document customer interactions and issues in our database for tracking and future reference. - **Follow Up with Customers:** Reach out to customers after resolving their issues to ensure their satisfaction and build a positive relationship. **Required Skills and Expectations:**- Strong communication skills, both verbal and written, to effectively interact with customers. - A good understanding of customer service principles and the ability to empathize with customers' needs. - Basic computer skills, including familiarity with using email and chat systems. - Ability to handle stressful situations calmly and maintain a positive attitude. - Willingness to learn and adapt to new processes and tools as needed for the job.