Hiring Freshers || Customer Support Executive

- responding to customer inquiries: the customer support executive will be responsible for addressing customer inquiries and resolving any issues or concerns they may have in a timely and efficient manner.

- providing product information: the candidate will need to have a good understanding of the company's products and services in order to effectively answer questions and provide accurate information to customers.

- handling customer complaints: the customer support executive will need to have strong problem-solving skills to address and resolve customer complaints effectively, ensuring customer satisfaction.

- making outbound calls: the role may involve making outbound calls to follow up on customer inquiries, provide updates on orders, or gather feedback from customers.

- maintaining customer records: the candidate will be responsible for documenting customer interactions, ensuring accurate and up-to-date records are kept for future reference.

required skills and expectations:

- excellent communication skills: the candidate must have strong verbal and written communication skills to effectively communicate with customers over the phone and via email.

- customer-centric approach: the candidate should be focused on providing excellent customer service and ensuring customer satisfaction at all times.

- ability to work in a fast-paced environment: the candidate should be able to work efficiently and effectively in a busy customer support role, handling multiple inquiries and tasks simultaneously.

- good problem-solving skills: the candidate should be able to think quickly on their feet and come up with solutions to customer issues or complaints.

- basic computer skills: the candidate should have basic computer skills to navigate customer databases, email systems, and other software tools used in the role.

• Experience

  0 - 3 Years

• No. of Openings

  400

• Education

  12th Pass

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Call Amol at 8655782024