Array ( [0] => customer-retention [1] => thane ) Customer Retention Jobs in Thane,Customer Retention Job Vacancies in Thane Maharashtra
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Customer Retention Job Vacancies in Thane

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Urgent Opening For Freshers Customer Relationship Executive - Thane West

Sarom Fab Pvt Ltd

  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Thane West
Customer Relationship Customer Care Customer Support Inbound Calls Customer Retention Stakeholder Management Microsoft Excel
Company Name: Sarom Fab Pvt LtdJob Description: CRM ExecutiveJob Title: CRM ExecutiveLocation: Wagle Estate, Thane WestWork Timings: 10:00 AM - 7:00 PM ISTWorking Days: Monday to Saturday (Weekly Off: Sunday)Job Description:We are looking for a dynamic and motivated CRM Executive to join our team. This is an entry-level role ideal for candidates with 2-4 years of experience. The CRM Executive will play a vital role in supporting and enhancing our customer relationship management initiatives. You will work closely with the marketing, sales, and customer service teams to drive engagement, improve customer retention, and ensure high levels of client satisfaction.Key Responsibilities:- Build and maintain strong relationships with existing and new clients to drive customer satisfaction and sales growth.- Manage customer relationships and oversee daily customer service operations to deliver high-quality support.- Handle customer feedback and complaints efficiently, coordinating with relevant departments for timely resolution.- Ensure all service issues are addressed within the defined Turnaround Time (TAT) while maintaining service quality.- Support day-to-day operational activities related to CRM to enhance functional efficiency.- Coordinate with internal departments such as Sales, Production, and Accounts to address client queries and share timely updates.- Assist with post-sales activities and follow-ups to ensure smooth onboarding and client satisfaction.Preferred Candidate Profile:- Bachelor's degree (required).- 2-4 years of experience in using CRM software.- Strong verbal and written communication skills.- Excellent interpersonal and coordination skills.- Proficiency in additional languages is an added advantage.
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Female - SR. Real Estate Sales Executive - Thane West

Niksglobal Capital LLC

  • 3 - 9 yrs
  • 7.0 Lac/Yr
  • Thane West
Closing Deals Networking Product Knowledge Sales Presentations Sales Strategy Pipeline Management Market Analysis Customer Retention
OverviewThe Real Estate Sales Executive is responsible for engaging with interested customers, presenting project information, driving site visits, and converting prospects into buyers. The role also includes managing and growing relationships with channel partners and brokers to ensure a steady flow of qualified leads and successful closures.
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Interview For Customer Service Representative || Higher Secondary - Freshers

True Hire consulting

International Voice Domestic BPO Voice Process Outbound Sales Customer Retention Outbound Calling Customer Service Inbound Process
Hiring for Customer care executive with any fresher or experience and minimum HSC is required with Good communication skills.
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CRM Executive (Female)

Sarvppratham Developers Pvt Ltd

  • 1 - 7 yrs
  • 3.8 Lac/Yr
  • Thane
Client Management Client Relations Executive Customer Relationship CRM Sales Customer Handling Clinet Handling Client Retention CRM
Job Description:We are seeking a highly motivated and skilled Client Relationship Manager (CRM) to join our dynamic team at a leading real estate firm in Thane. The ideal candidate will play a crucial role in ensuring the satisfaction and retention of our clients through exceptional service and effective communication. As a CRM, you will be the primary point of contact for our clients, managing their needs and ensuring smooth interactions throughout their journey with us.Key Responsibilities:Client Management: Ensure that all needs of clients are successfully met and managed after booking.After-Sales Service: Provide continuous support to existing clients and ensure they are fully satisfied with the services offered.Client Feedback: Actively seek honest and constructive feedback from clients to improve services and resolve any concerns.Booking to Payment Collection to Possession: Provide end-to-end service to clients, from order placement to payment collection, ensuring satisfaction at every stage.Query Resolution: Address and resolve all client queries promptly, ensuring a smooth and positive experience.Product & Service Guidance: Offer insights and assistance to clients regarding our products or services, ensuring they are well-informed.Complaint Handling: Act as the main point of contact for client complaints and escalate issues to the relevant department or personnel for resolution.Proactive Communication: Understand client needs, proactively address issues, and ensure a high level of customer satisfaction at all times.Documentation: Maintaining and filing documentation as per the process of the company including receipts, demand letters, interest letters, etc if and when needed.Coordination: Coordination with different departments and entities such as banks to ensure the client journey is seamless.Qualifications:Strong command on English language is mandatory.
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Customer Relationship Executive

ITology Inventor Private Limited

  • 0 - 1 yrs
  • Thane West
Outbound Calling Customer Retention Inbound Calls
Approaching exporters, manufacturers & service providers for Internet Marketing products like SEO, Software, Website Design, etc.Generating 7 to 8 Prospects from existing client on a daily basis & responsible for the management of ProspectCross Selling and Upselling our product and services.Maintain good relation with existing clients. Achieving sales targets and growing business from existing clients.To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company.Team up with co-workers to ensure proper customer service.Build productive trust relationships with customers.
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Customer Relationship Executive

Epicenter Technology

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Bhayandar Thane
Customer Relationship CRM Customer Retention
Greeting of the Day!!!Urgent opening for international voice process for 1st party collections process, we are looking for young and dynamic professionals wanting to make their careers or to take their careers to the next level. Job Role- Customer Relationship Associate (CRA)Salary range- 2.37 LPA to 4 LPAJob descriptionKeep track of assigned accounts to identify outstanding debtsCollect payments on past due billsNegotiate payoff deadlines or payment plansHandle questions or complaintsInvestigate and resolve discrepanciesUpdate account status and database regularlyAdhere to the policies according to the SOPAbility to work in rotational shifts (US) 5:30pm to 10:30amEligibilityMinimum HSC(12th) or equivalent from a recognised boardProficiency in English language (verbal and written)Should be a resident in Mumbai (western line preferred)**Fresher or experienced candidates from any industry can apply with willingness to work and make careers in the BPO industryJob location Bhayander West (Mumbai)Benefits-Work with a leading and established BPO in the industry-Transport facilities-Monthly performance based incentives -PF(optional) and medical cover -Good pay for Overtime (upon process requirement)Contact/WhatsApp for more details
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Customer Service Executive

Hiring Hub

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Thane
Customer Relationship Customer Care Customer Retention Customer Support CSE Customer Management Customer Service Manager Customer Relationship Executive
Job Details :- hiring for International Voice process - Automobile Customer Service Requirement - HSC/ Graduate with mandatory 6 month experience on paper Nature Of Job - Voice Interview Rounds: HR, Amcat, Typing, Language Assessment, Ops. Excellent Comms - Cluster 2 Salary English (C2/C3) - 3.36 CTC LPA Arabic (B2) - 5.0 CTC LPA French (B2) - 6.5 CTC LPA 24*7 Shifts and 2 rotational week offs One way home drop/pickup facility Transport Boundaries Kalyan - Sion GTB - Seawoods Bandra - Borivali
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Customer Service Executive

Paperkite

Customer Relationship Customer Care Customer Retention Customer Support Customer Management Work From Home
Hiring for 100 Customer Service Executive Jobs in Mumbai, Thane, Navi Mumbai, for Freshers, Required Educational Qualification is : Higher Secondary with Good knowledge in Customer Relationship, Customer Care, Customer Retention, Customer Support, Customer Management etc.
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Jobs by Popular Location

Sales Manager

Empire Prime Realty

  • 1 - 5 yrs
  • 5.5 Lac/Yr
  • Thane West
Retail Sales Selling Skills Closing Skills Communication Skills Influencing Skills Negotiation Skills Customer Acquisition Customer Retention Sales Manager
To build and maintain networks with customers and conduct outbound meetings at their office or residence Sound technical knowledge in terms of the market, property, carpet area, amenities, pricing, competition etc. Attend walk-ins on site and deliver an excellent customer service experience. Achieve targeted sales conversion percentage To develop a robust customer follow-up system to ensure to close sales End to end completion of booking process with no pendency's with collection of initial booking amount.
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Customer Service Agent

Univertec solutions

Communication Skills Customer Care Customer Retention Customer Support Customer Care Representative Customer Associate Inbound Customer Service
Fix Salary- 1.80L to 3.5L (PA)Need to Immediate joinExcellent Communication Skills English / Hindi or any other languageCandidates with any tele sales / Customer Service Can applyLocation - BhandupInterested Candidates Can Contact HR Deepa - or share CV on same number.You can also refer to any of your friends who needs this job.
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Customer Service Executive

Make Visions Outsourcing Pvt Ltd

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Bhiwandi Thane
Customer Relationship Customer Care Customer Retention Customer Support Telecalling BPO Telesales Customer Service Operations
We are looking for 72 Customer Service Posts in Bhiwandi Thane, Maharashtra, with deep knowledge in Customer Relationship, Customer Care, Customer Retention, Customer Support, Telecalling / BPO / Telesales, Customer Service Operations and Required Educational Qualification is : Other Bachelor Degree, B.A, B.B.A Need people who can speak Gujarat or Punjabi. English communication not mandatory.,
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Customer Service

WeHire Talent Solution

Customer Relationship Customer Care Customer Retention Customer Support BPO Customer Service
Urgently hiring for International voice process in US and UK based companyRequirements:Excellent communication in EnglishHSC fresher and experienceGraduate fresher and experience Should comfortable with nightshiftBenefits:Salary: 16000 to 30000Attractive incentivesAttractive overtime5 days rotational shift with 2 days rotational weekoffPickup or drop faicilityLocation- Chandivali-Vikhroli-Ghansoli
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Customer Relationship Executive

Talent Orient

Sales Customer Relationship CRM Customer Retention Customer Relationship Executive
Profile:- Customer Relationship ExecutiveQualification:- 12th to GraduationLocation:- Mumbai-Andheri, Kalyan & Thane.Experience:- 6month to 2 yrs*Housing Finance, Home Loan, Mortgage Experience* Achieving business targets as laid down by acquiring new client relationships and maintaining them Proactively understanding customer needs and cross- selling multiple products as per the requirements Should adhere to all policies and guidelines for lead generation as well as closures Execute all activities / campaigns as planned by the respective branch manager / sales manager Daily completion and submission of sales reports to the superiors Displaying customer centricity by executing all customer interface processes within defined timelines
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Sales Manager

Empire Prime Realty

  • 1 - 5 yrs
  • 5.5 Lac/Yr
  • Thane West
Retail Sales Selling Skills Closing Skills B2C Sales Customer Acquisition Customer Retention Sales Manager
To build and maintain networks with customers and conduct outbound meetings at their office or residence Sound technical knowledge in terms of the market, property, carpet area, amenities, pricing, competition etc. Attend walk-ins on site and deliver an excellent customer service experience. Achieve targeted sales conversion percentage To develop a robust customer follow-up system to ensure to close sales End to end completion of booking process with no pendency's with collection of initial booking amount
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