12th Pass Freshers For Customer Care Executive

we are brownroof, a highly trusted recruitment agency, and we're hiring on behalf of our prestigious international healthcare bpo client in thane. this is your opportunity to join a leading organisation with excellent earning potential and opportunities for career growth.

position: associate - international voice process/collections

location: thane (candidates from mumbai only, except western line)

salary: upto ₹42,000 per month

employment type: full-time, permanent

key highlights:

✅ work with a leading international healthcare bpo

✅ 5-day work week with rotational offs

✅ permanent employment

✅ clear growth path & career development

✅ professional work environment with global exposure

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job responsibilities

1. handle inbound calls from international customers with empathy and professionalism.

2. listen actively to customer concerns and provide accurate information about healthcare services.

3. resolve queries efficiently using crm software and internal knowledge bases.

4. document all interactions and maintain detailed records in company systems.

5. collaborate with team members and supervisors to ensure seamless service delivery.

6. meet individual and team performance targets while maintaining quality standards.

7. adapt to a fast-paced environment and manage multiple tasks simultaneously.

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requirements

what we're looking for:

excellent english communication skills (verbal & written)

strong problem-solving & analytical abilities

high empathy & active listening skills

computer literacy & crm knowledge

comfortable working in night shifts

flexibility with rotational week offs

minimum 1 year in customer service/ any international voice process

healthcare bpo experience is a big advantage

minimum hsc passed (graduates preferred)

benefits

perks and benefits:

unlimited incentives

competitive salary package up to ₹35,000 per month (or even higher for exceptional candidates)

permanent employment with growth opportunities.

exposure to international healthcare processes.

skill development in crm tools and customer service excellence.

collaborative team environment with supportive management.

clear career progression path within the organisation.

• Experience

  0 - 3 Years

• No. of Openings

  400

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Wagle Industrial Estate, Thane