Hiring Fresher / Relationship Manager / 12th Pass

As a Relationship Manager, you will be responsible for building and maintaining strong customer relationships. Your role will involve understanding client needs and providing appropriate solutions to enhance their experience.

Key Responsibilities:

- Customer Interaction: Engage with clients to understand their requirements and address any queries. This helps in building trust and rapport.

- Problem Solving: Work closely with clients to resolve any issues they may face, ensuring their concerns are addressed promptly and effectively.

- Client Follow-Up: Regularly check in with clients to ensure satisfaction with services and identify opportunities for additional support, fostering loyalty and long-term relationships.

- Sales Support: Assist in promoting products and services that meet client needs, contributing to overall sales growth and customer satisfaction.

- Database Management: Maintain accurate records of client interactions and feedback to help in improving services and meeting client expectations.

Required Skills and Expectations:

- Excellent Communication: Strong verbal and written communication skills are essential to effectively engage with clients and address their needs.

- Customer Focused: A genuine interest in helping customers and providing them with the best solutions is crucial for success in this role.

- Team Player: Collaborating with team members to achieve common goals while being able to work independently when required.

- Organizational Skills: Ability to manage multiple clients and tasks efficiently, ensuring timely follow-ups and responses.

- Basic Computer Skills: Familiarity with computers for managing client information and communicating effectively is important for daily operations.

• Experience

  0 - 2 Years

• No. of Openings

  5

• Education

  12th Pass

• Role

  Relationship Manager

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  FF -2 Aarohi complex near police Chowki Munshi puliya Lucknow