Hiring Fresher / Relationship Manager / 12th Pass

  • icon job experience 0 - 2 Years
  • icon job opening 5 Openings
  • icon salary 2.0 - 2.3 Lac/Yr
  • icon job posting Posted 46 days ago
  • Face-to-Face interview Face-to-Face interview
  • icon job location Lucknow

Job Description

As a Relationship Manager, you will be responsible for building and maintaining strong customer relationships. Your role will involve understanding client needs and providing appropriate solutions to enhance their experience.

**Key Responsibilities:**

- **Customer Interaction:** Engage with clients to understand their requirements and address any queries. This helps in building trust and rapport.

- **Problem Solving:** Work closely with clients to resolve any issues they may face, ensuring their concerns are addressed promptly and effectively.

- **Client Follow-Up:** Regularly check in with clients to ensure satisfaction with services and identify opportunities for additional support, fostering loyalty and long-term relationships.

- **Sales Support:** Assist in promoting products and services that meet client needs, contributing to overall sales growth and customer satisfaction.

- **Database Management:** Maintain accurate records of client interactions and feedback to help in improving services and meeting client expectations.

**Required Skills and Expectations:**

- **Excellent Communication:** Strong verbal and written communication skills are essential to effectively engage with clients and address their needs.

- **Customer Focused:** A genuine interest in helping customers and providing them with the best solutions is crucial for success in this role.

- **Team Player:** Collaborating with team members to achieve common goals while being able to work independently when required.

- **Organizational Skills:** Ability to manage multiple clients and tasks efficiently, ensuring timely follow-ups and responses.

- **Basic Computer Skills:** Familiarity with computers for managing client information and communicating effectively is important for daily operations.
  • Experience

    0 - 2 Years

  • No. of Openings

    5

  • Education

    12th Pass

  • Role

    Relationship Manager

  • Industry Type

    Call Centre / BPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    FF -2 Aarohi complex near police Chowki Munshi puliya Lucknow

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