17

Customer Management Job Vacancies in Gwalior

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gwalior
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are looking for a Customer Handling Executive to join our team in Gwalior. This role is suitable for candidates with 0 to 2 years of experience and a minimum of a 12th-grade education. You will be responsible for providing excellent customer service and support.Key Responsibilities:1. **Customer Interaction**: Engage with customers through phone, email, or in-person to address inquiries, provide information, and resolve any issues they may face. Your role will be crucial in creating a positive experience.2. **Problem Solving**: Identify customer concerns and provide timely solutions. This requires listening carefully and understanding the customer
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  • 0 - 4 yrs
  • Gwalior
MS Office Soft Skills Customer Management Basic Computer Skills Outbound Calling Tele Sales Outbound Sales
We are looking for a motivated female Telecaller to join our team in Gwalior. The ideal candidate should be a graduate with 0 to 4 years of experience in telecalling or customer service.As a Telecaller, you will be responsible for making outbound calls to potential customers and providing them with information about our products or services. You will engage with customers, understand their needs, and assist them in making informed decisions.Key Responsibilities:1. **Outbound Calling**: Make calls to potential clients to introduce our offerings and generate interest.2. **Customer Interaction**: Engage with customers in a friendly and professional manner, addressing their queries effectively.3. **Data Management**: Maintain accurate records of calls and customer interactions to ensure proper follow-up and tracking.4. **Lead Generation**: Identify potential leads and pass them on to the sales team for further action.5. **Feedback Collection**: Gather customer feedback to help improve services and product offerings.Required Skills and Expectations:Candidates must possess strong communication skills in English and Hindi, along with a pleasant phone demeanor. The ability to listen actively and respond appropriately to customer queries is essential. Basic computer skills and familiarity with CRM software are preferred. An outgoing personality with a positive attitude towards work will contribute to success in this role. The ideal candidate should be ready to work full time from our office in Gwalior.
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  • 5 - 11 yrs
  • 4.0 Lac/Yr
  • Gwalior
Counter Sales Fmcg Sales Customer Management Marketing Sales
I have hetbal brand i make ayuervedic jucies and capsules i need a sales person team for branding in market.
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Business Associate Fresher

Forever Living Product

  • Fresher
  • 4.5 Lac/Yr
  • Gwalior
Communication Marketing Sales Social Media Optimization Customer Manager Team Building Digital Marketing Business Development Sales Strategy Client Relationship Team Collaboration
We are looking for a dedicated and motivated Business Associate to join our team in Gwalior. This is a part-time work-from-home position suitable for freshers who have completed their 10th grade.**Key Responsibilities:**- **Market Research**: Conduct research to understand market trends and customer needs, helping to identify opportunities for growth and improvement.- **Customer Interaction**: Communicate effectively with customers through various channels to provide support and gather feedback, ensuring a positive experience.- **Data Entry**: Accurately enter and maintain data related to sales, customer interactions, and market analysis, ensuring the information is organized and up-to-date.- **Sales Support**: Assist the sales team by preparing reports and presentations, providing necessary information to help them achieve their targets.- **General Administrative Tasks**: Perform various administrative duties such as scheduling meetings and organizing files, which helps maintain an efficient workflow.**Required Skills and Expectations:**Candidates should have strong communication skills, as clear interaction with customers is essential. Basic computer knowledge and familiarity with software like Microsoft Office are important for data entry and reporting tasks. A motivated attitude and the ability to work independently are crucial in this part-time role. Additionally, strong analytical skills will help in executing market research effectively. Good time management abilities are also expected, allowing you to balance work responsibilities with personal commitments while meeting deadlines efficiently.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Gwalior
Lead Generation Market Research Software Solution Sales Customer Segmentation Data Analysis Content Creation Campaign Management Marketing Campaigns
The Software Marketing Executive is responsible for driving lead generation, conducting market research, and selling software solutions. They will segment customers, analyze data, create content, and manage marketing campaigns to reach target audiences effectively. The role requires a graduate with 0-3 years of experience and proficiency in lead generation, market research, software sales, customer segmentation, data analysis, content creation, and campaign management. Working from the office in Gwalior, the ideal candidate will be a dynamic and results-driven individual with a passion for software marketing.
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Retail Sales Lead Generation Management Skills Strategic Communication Marketing Communication Customer Relationship Field Sales Negotiation Skills Selling Skills Field Marketing Technical Sales b2c Marketing
Responsible for planning & scheduling market visits for lead generation.Meeting sales targets of multiple payments solutions such as QR code, EDC/card swipe machine, point of sales software, insurance and other financial products.Deployment of products and articulation of benefits & best practices at client locations.Ensuring customer satisfaction leading to higher sales conversions and retention.Gathering consistent feedback from market for existing offerings and insights on competitor.moves as feedback for product enhancements.Enable digital payments at unorganizedretailers by on-boarding new retailers & make the understand the complete payments acceptance process and its benefits.Visit existing merchant and resolve if merchant having any issue.
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Client Relationship Manager (Female Candidates Preferred)

Star Eye Media & Entertainment Pvt Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Gwalior
Microsoft Excel Customer Care Customer Relationship
Client Relationship Manager
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Customer Relationship Manager

Shri Vinayk Retail Pvt Ltd

  • 1 - 5 yrs
  • 4.5 Lac/Yr
  • Gwalior
Customer Relationship Credit Collection Recovery Officer Customer Care Solving Queries Property Laws Door to Door Collections Real Estate Laws Customer Management Convincing Power Problem Management Service Marketing Customer Service Customer Support Customer Handling Interpersonal Skills MS CRM
Job Title: CRM (Female Preferred)Location: GwaliorCompany: Jaetal Constructions Pvt. ltd.Type: Full-timeAbout Us:-At Jaetal Constructions Pvt. Ltd., we are committed to providing exceptional service and delivering top-notch residential properties to our clients. As a leading real estate company, we are seeking a highly skilled and motivated Female CRM Specialist to join our team. This role is crucial in ensuring the satisfaction of our existing clients and managing post-sales processes, including money recovery.Role Overview:-We are looking for a dynamic Female CRM Specialist aged between 30-35 years to manage and enhance the post-sales experience for our clients who have purchased flats from us. The ideal candidate will possess strong communication and negotiation skills, a proven track record in customer relationship management, and a keen ability to handle financial transactions and recoveries.Key Responsibilities:-Client Relationship Management: Build and maintain strong relationships with clients post-purchase, addressing any concerns or issues promptly and effectively.Post-Sales Support: Provide comprehensive support to clients after the sale, ensuring their needs are met and any issues are resolved promptly.Money Recovery: Manage the collection of outstanding payments from clients, including following up on overdue accounts and negotiating payment plans where necessary.Communication: Act as the primary point of contact for clients, facilitating clear and professional communication throughout the recovery process.Documentation and Reporting: Maintain accurate records of client interactions, transactions, and payment histories. Prepare regular reports on recovery status and client feedbackProblem Resolution: Handle and resolve any disputes or challenges related to post-sales and financial matters with a focus on customer satisfaction and company
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Jobs by Popular Location

Hiring For Sales Manager

E Commerce Company

Customer Management Online Digital Marketing Trainer Social Media Executive Educational Sales
Distributor online distributor profile as a work
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E-commerce Digital Marketing Presentations Search Engine Optimization Internet Sales Online Sales Communication Trainer Team Mentor Customer Management Advance Excel
We are looking for 42 E Commerce Executive Posts in Bhopal,Balaghat,Jabalpur,Rajgarh,Katni,Satna,Indore,Guna,Gwalior,Singrauli, with deep knowledge in undefined and Required Educational Qualification is : Secondary School, Diploma, B.A, B.C.A, B.Com, B.Ed, B.Sc, B.Tech, Post Graduate Diploma, M.Sc
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Opening For Relationship Manager

Midex Vashi Marketing Pvt. Ltd..

Customer Relationship Negotiation Skills Team Management Skills Customer Service Project Manager Electrical Electrical Engineering Client Relationship Management
Meet and exceed sales targets Successfully create business from new and existing customer accounts Manage complex negotiations with senior-level executives Build rapport and establish long term relationships with customers Reaching out to potential leads through a variety of channels, such as email, phone, text, and social media. Generating leads, making sales calls, continuously updating our CRM database, and meeting sales targets. Handling customer questions, inquiries, and complaints.
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Sales Manager

Skywings Advisors Private Limited

  • 4 - 10 yrs
  • 10.0 Lac/Yr
  • Gwalior
Team Manager Sales Manager Acquisition Customer Relationship Manager Liabilities Retail Liabilities Branch Sales Manager Branch Banking Banking Operations
Role Details : Generate new business for the Bank in accordance with the defined targets for the Business Development Team.Overall Job Description :- Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews, preparing and completing action plans, productivity, quality, and customer-service standards, resolving problems.- Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives.- Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities.- Accomplishes sales and organization mission by completing related results as needed- Achieve the Sales Targets (SA/CA) set in terms of NTB, Value & product mix- Handling a team size of 10 and above and taking care of entire region- Achieve the budgeted cross sell targets across the designated Product lines- Extend professional customer service to achieve a high level of customer satisfaction and retention- Have complete knowledge of the customer base in terms of the profile, demographics & psycho graphics for his/ her assigned territory- Achieve defined quality parameters in terms of AMB depletion/FTR %/ UID penetration and NBD penetration.- Achieve Sales call plans to acquire large prospective customers through referrals.
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Air Hostess

Aviation Job Placement

Ground Staff Air Hostess Cabin Crew Flight Attendant Air Ticketing Airport Manager Customer Service Manager Airline Customer Service Aviation Security BPO Customer Support Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air HostessSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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Field Sales Manager

Hirva HR Solutions Pvt Ltd.

Sales Marketing Banking Finance Life Insurance Banca Direct Sales Field Sales Lead Generation CASA Loan Client Customer Business Walk in
We are inviting you to apply for an exciting career in sales with one of the Market Leaders in the Insurance Industry.Job Summary:Direct customer service and sales to existing customers through relationship building. The existing Customer database will be provided by the company (called the Book of Relations- BoR)Key Responsibilities:Establishing and strengthening relationships with the allocated customer base.Ensure retention of customers in his/her allocated Book of Relations (existing customer database)Act as a single point of contact for customers for any customer query/complaintFix self appointments from the given customer database as per the campaignFocus on cross-sell & up-sell opportunities in allocated customers.For more information contact us directly
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Store Manager

Dmart Avenue Supermarts Pvt Ltd

Retail Store Operations Team Store Operations Store Management Production Manufacturing Manpower Management Customer Satisfaction
Timely opening of Store and adherence to all the processes at store openingOptimum utilization of manpower & Team DevelopmentCustomer Satisfaction/ Service, Avoid stock outs, loss of saleLoss Prevention, Customer Satisfaction & ServicePilferage ControlAsset Maintenance, customer convenience & serviceTeam Building, Employee EngagementSpace Management, Maintain the hygiene, customer service, safety of staff & Customers, Avoid loss of saleSmooth Stores operationStatutory ComplianceSafety of store Assets & Property
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Customer Service Officer

ALICE E-VEHICLES

  • 0 - 3 yrs
  • 1.8 Lac/Yr
  • Gwalior
Sales Communication Customer Care Manager Customer Care Representative Marketing Customer Service
Minimum experience required: 06 months in Customer Handling.Any Graduate or Diploma or 12th Pass with relevant experience.Good Communication in EnglishRole: Customer Service in E-Vehicle ShowroomIndustry Type: AutomobileDepartment: Sales and marketingEmployment Type: Full Time, PermanentRole Category: Customer Success, handling walk-in-customer, tele sales, sales and marketing
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Territory Sales Channel Sales Retail Sales Customer Relationship Manager Walk in
Product- Aeps DMT Bill Payment Recharge Fastag & Many More Services...Experiance- Retaile Distributor Onboarding in Telecom (Idea Vodafone, Jio Airtel) Handset google pe, Phone pe, Paytm, Flipkart, Amazon, Uddan Interested candidates Share your updated cv
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Gwalior
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management Air Ticketing Aircraft Maintenance Customer Service Aviation Security Grooming Basic Computer Skills Hard Working Airport Cargo
We are looking for dedicated Ground Staff to join our team in Gwalior. This full-time position is ideal for candidates who have completed their 12th grade and are seeking an entry-level role. No prior experience is required, making it perfect for recent graduates.Key Responsibilities:1. **Check-in Assistance**: Help passengers with the check-in process, ensuring smooth and quick service to enhance their travel experience.2. **Baggage Handling**: Safely manage and transport luggage, ensuring all bags are loaded and unloaded from aircraft in an orderly manner.3. **Customer Support**: Provide information and assistance to passengers regarding flights, boarding procedures, and airline services, maintaining a friendly and professional demeanor.4. **Safety Protocols**: Adhere strictly to safety regulations and procedures to ensure the safety of passengers and staff during all operations.5. **Coordination with Teams**: Work closely with other staff members, including cabin crew and security personnel, to ensure seamless operations and effective communication.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, and demonstrate a positive attitude towards customer service. Attention to detail is essential, along with the ability to work in a fast-paced environment. Flexibility in working hours is expected, as shifts may vary. A team-oriented mindset, reliability, and a commitment to safety are crucial to succeed in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Gwalior
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are seeking an enthusiastic Airline Customer Service Representative to join our team in Gwalior, India. This role is ideal for individuals with a passion for helping others and an interest in the airline industry.Key Responsibilities:- **Customer Support:** Assist passengers with inquiries, bookings, and any travel-related issues, ensuring a smooth and pleasant experience.- **Flight Information:** Provide up-to-date information about flights, including schedules, delays, and cancellations, to keep customers informed.- **Problem Resolution:** Address and resolve customer complaints effectively and efficiently, ensuring that customers feel heard and valued.- **Booking Assistance:** Help customers with making and modifying travel reservations, including ticketing and seat selection.- **Information Handling:** Manage customer interactions via phone, email, or face-to-face, maintaining professionalism and courtesy at all times.Required Skills and Expectations:Ideal candidates should possess excellent communication skills, both written and verbal, to interact clearly with customers. A polite and friendly demeanor is essential, as this role involves working directly with a diverse range of people. Basic computer skills are necessary for handling bookings and customer information efficiently. Candidates should also be detail-oriented, able to manage multiple tasks while maintaining high service standards. Being a team player and adaptable to a fast-paced environment is crucial, especially when handling peak travel times or high-stress situations. A willingness to learn and grow within the airline industry is highly valued.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Gwalior
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a Customer Care Executive in Gwalior, India, to provide excellent support to our customers. This full-time position is ideal for individuals with 0 to 2 years of experience who are passionate about ensuring customer satisfaction.Key Responsibilities:1. **Responding to Customer Inquiries**: Engage with customers through phone, email, or chat to address questions and clarify any issues, ensuring prompt and courteous responses.2. **Resolving Complaints**: Handle customer complaints effectively by understanding the problem, providing solutions, and following up to ensure satisfaction.3. **Product Knowledge**: Maintain a thorough understanding of our products and services to offer accurate information to customers.4. **Recording Interactions**: Document all customer interactions and maintain records in the system for efficient tracking and future reference.5. **Promoting Services**: Assist in promoting products and services and recommending solutions to enhance the customer experience.Required Skills and Expectations:Candidates should possess strong communication skills to interact clearly and confidently with customers. Problem-solving abilities are essential for addressing issues effectively. A friendly demeanor is expected to create a pleasant experience for customers. Candidates should be detail-oriented to document interactions accurately, and teamwork skills are crucial as you will collaborate with other departments. Proficiency in basic computer applications is also required. A positive attitude and a willingness to learn are essential for success in this role. If you are eager to deliver outstanding customer service, we encourage you to apply.
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Airport Ground Staff

Aviation Job Placement

Ground Staff Air Hostess Cabin Crew Flight Attendant Air Ticketing Airport Manager Customer Service Manager Airline Customer Service Aviation Security BPO Customer Support Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Airport Ground Staff SKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaIf You Are Interested Then You Can Share Your Resume On This ThanksRegards/Aviation Team
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Apply to 17 Customer Management Job Vacancies in Gwalior

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