16

Customer Management Job Vacancies in Gwalior

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gwalior
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a Customer Care Executive to join our team in Gwalior. This is a full-time, work-from-home position ideal for candidates with 0 to 2 years of experience and at least a 12th-grade education.**Key Responsibilities:**- **Assist Customers:** Answer customer inquiries through phone and chat to provide quick and helpful responses.- **Resolve Issues:** Address customer complaints and technical concerns, working to resolve them efficiently while ensuring customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions to ensure clear communication and follow-up.- **Provide Information:** Share product and service details with customers, helping them make informed decisions.- **Team Collaboration:** Work closely with team members and supervisors to share insights and improve customer service processes.**Required Skills and Expectations:**- **Strong Communication Skills:** You should be able to communicate clearly and effectively, both verbally and in writing, to meet customer needs.- **Problem-Solving Ability:** A good customer care executive must think quickly and creatively to solve customer issues.- **Tech Savvy:** Comfort with using computers and various software applications is essential, as you will be working primarily from home.- **Time Management:** You should be able to manage your schedule efficiently to handle customer inquiries promptly.- **Empathy and Patience:** An ability to understand customer emotions and concerns is crucial for providing excellent service. If you are a motivated individual looking to start your career in customer service, we encourage you to apply.
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Business Associate Fresher

Forever Living Product

  • Fresher
  • 4.5 Lac/Yr
  • Gwalior
Communication Marketing Sales Social Media Optimization Customer Manager Team Building Digital Marketing Business Development Sales Strategy Client Relationship Team Collaboration
We are looking for a dedicated and motivated Business Associate to join our team in Gwalior. This is a part-time work-from-home position suitable for freshers who have completed their 10th grade.**Key Responsibilities:**- **Market Research**: Conduct research to understand market trends and customer needs, helping to identify opportunities for growth and improvement.- **Customer Interaction**: Communicate effectively with customers through various channels to provide support and gather feedback, ensuring a positive experience.- **Data Entry**: Accurately enter and maintain data related to sales, customer interactions, and market analysis, ensuring the information is organized and up-to-date.- **Sales Support**: Assist the sales team by preparing reports and presentations, providing necessary information to help them achieve their targets.- **General Administrative Tasks**: Perform various administrative duties such as scheduling meetings and organizing files, which helps maintain an efficient workflow.**Required Skills and Expectations:**Candidates should have strong communication skills, as clear interaction with customers is essential. Basic computer knowledge and familiarity with software like Microsoft Office are important for data entry and reporting tasks. A motivated attitude and the ability to work independently are crucial in this part-time role. Additionally, strong analytical skills will help in executing market research effectively. Good time management abilities are also expected, allowing you to balance work responsibilities with personal commitments while meeting deadlines efficiently.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Gwalior
Lead Generation Market Research Software Solution Sales Customer Segmentation Data Analysis Content Creation Campaign Management Marketing Campaigns
The Software Marketing Executive is responsible for driving lead generation, conducting market research, and selling software solutions. They will segment customers, analyze data, create content, and manage marketing campaigns to reach target audiences effectively. The role requires a graduate with 0-3 years of experience and proficiency in lead generation, market research, software sales, customer segmentation, data analysis, content creation, and campaign management. Working from the office in Gwalior, the ideal candidate will be a dynamic and results-driven individual with a passion for software marketing.
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Retail Sales Lead Generation Management Skills Strategic Communication Marketing Communication Customer Relationship Field Sales Negotiation Skills Selling Skills Field Marketing Technical Sales b2c Marketing
Responsible for planning & scheduling market visits for lead generation.Meeting sales targets of multiple payments solutions such as QR code, EDC/card swipe machine, point of sales software, insurance and other financial products.Deployment of products and articulation of benefits & best practices at client locations.Ensuring customer satisfaction leading to higher sales conversions and retention.Gathering consistent feedback from market for existing offerings and insights on competitor.moves as feedback for product enhancements.Enable digital payments at unorganizedretailers by on-boarding new retailers & make the understand the complete payments acceptance process and its benefits.Visit existing merchant and resolve if merchant having any issue.
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Client Relationship Manager (Female Candidates Preferred)

Star Eye Media & Entertainment Pvt Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Gwalior
Microsoft Excel Customer Care Customer Relationship
Client Relationship Manager
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Customer Relationship Manager

Shri Vinayk Retail Pvt Ltd

  • 1 - 5 yrs
  • 4.5 Lac/Yr
  • Gwalior
Customer Relationship Credit Collection Recovery Officer Customer Care Solving Queries Property Laws Door to Door Collections Real Estate Laws Customer Management Convincing Power Problem Management Service Marketing Customer Service Customer Support Customer Handling Interpersonal Skills MS CRM
Job Title: CRM (Female Preferred)Location: GwaliorCompany: Jaetal Constructions Pvt. ltd.Type: Full-timeAbout Us:-At Jaetal Constructions Pvt. Ltd., we are committed to providing exceptional service and delivering top-notch residential properties to our clients. As a leading real estate company, we are seeking a highly skilled and motivated Female CRM Specialist to join our team. This role is crucial in ensuring the satisfaction of our existing clients and managing post-sales processes, including money recovery.Role Overview:-We are looking for a dynamic Female CRM Specialist aged between 30-35 years to manage and enhance the post-sales experience for our clients who have purchased flats from us. The ideal candidate will possess strong communication and negotiation skills, a proven track record in customer relationship management, and a keen ability to handle financial transactions and recoveries.Key Responsibilities:-Client Relationship Management: Build and maintain strong relationships with clients post-purchase, addressing any concerns or issues promptly and effectively.Post-Sales Support: Provide comprehensive support to clients after the sale, ensuring their needs are met and any issues are resolved promptly.Money Recovery: Manage the collection of outstanding payments from clients, including following up on overdue accounts and negotiating payment plans where necessary.Communication: Act as the primary point of contact for clients, facilitating clear and professional communication throughout the recovery process.Documentation and Reporting: Maintain accurate records of client interactions, transactions, and payment histories. Prepare regular reports on recovery status and client feedbackProblem Resolution: Handle and resolve any disputes or challenges related to post-sales and financial matters with a focus on customer satisfaction and company
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Hiring For Sales Manager

E Commerce Company

Customer Management Online Digital Marketing Trainer Social Media Executive Educational Sales
Distributor online distributor profile as a work
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E-commerce Digital Marketing Presentations Search Engine Optimization Internet Sales Online Sales Communication Trainer Team Mentor Customer Management Advance Excel
We are looking for 42 E Commerce Executive Posts in Bhopal,Balaghat,Jabalpur,Rajgarh,Katni,Satna,Indore,Guna,Gwalior,Singrauli, with deep knowledge in undefined and Required Educational Qualification is : Secondary School, Diploma, B.A, B.C.A, B.Com, B.Ed, B.Sc, B.Tech, Post Graduate Diploma, M.Sc
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Jobs by Popular Location

Opening For Relationship Manager

Midex Vashi Marketing Pvt. Ltd..

Customer Relationship Negotiation Skills Team Management Skills Customer Service Project Manager Electrical Electrical Engineering Client Relationship Management
Meet and exceed sales targets Successfully create business from new and existing customer accounts Manage complex negotiations with senior-level executives Build rapport and establish long term relationships with customers Reaching out to potential leads through a variety of channels, such as email, phone, text, and social media. Generating leads, making sales calls, continuously updating our CRM database, and meeting sales targets. Handling customer questions, inquiries, and complaints.
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Sales Manager

Skywings Advisors Private Limited

  • 4 - 10 yrs
  • 10.0 Lac/Yr
  • Gwalior
Team Manager Sales Manager Acquisition Customer Relationship Manager Liabilities Retail Liabilities Branch Sales Manager Branch Banking Banking Operations
Role Details : Generate new business for the Bank in accordance with the defined targets for the Business Development Team.Overall Job Description :- Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews, preparing and completing action plans, productivity, quality, and customer-service standards, resolving problems.- Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives.- Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities.- Accomplishes sales and organization mission by completing related results as needed- Achieve the Sales Targets (SA/CA) set in terms of NTB, Value & product mix- Handling a team size of 10 and above and taking care of entire region- Achieve the budgeted cross sell targets across the designated Product lines- Extend professional customer service to achieve a high level of customer satisfaction and retention- Have complete knowledge of the customer base in terms of the profile, demographics & psycho graphics for his/ her assigned territory- Achieve defined quality parameters in terms of AMB depletion/FTR %/ UID penetration and NBD penetration.- Achieve Sales call plans to acquire large prospective customers through referrals.
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Air Hostess

Aviation Job Placement

Ground Staff Air Hostess Cabin Crew Flight Attendant Air Ticketing Airport Manager Customer Service Manager Airline Customer Service Aviation Security BPO Customer Support Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air HostessSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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Field Sales Manager

Hirva HR Solutions Pvt Ltd.

Sales Marketing Banking Finance Life Insurance Banca Direct Sales Field Sales Lead Generation CASA Loan Client Customer Business Walk in
We are inviting you to apply for an exciting career in sales with one of the Market Leaders in the Insurance Industry.Job Summary:Direct customer service and sales to existing customers through relationship building. The existing Customer database will be provided by the company (called the Book of Relations- BoR)Key Responsibilities:Establishing and strengthening relationships with the allocated customer base.Ensure retention of customers in his/her allocated Book of Relations (existing customer database)Act as a single point of contact for customers for any customer query/complaintFix self appointments from the given customer database as per the campaignFocus on cross-sell & up-sell opportunities in allocated customers.For more information contact us directly
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Store Manager

Dmart Avenue Supermarts Pvt Ltd

Retail Store Operations Team Store Operations Store Management Production Manufacturing Manpower Management Customer Satisfaction
Timely opening of Store and adherence to all the processes at store openingOptimum utilization of manpower & Team DevelopmentCustomer Satisfaction/ Service, Avoid stock outs, loss of saleLoss Prevention, Customer Satisfaction & ServicePilferage ControlAsset Maintenance, customer convenience & serviceTeam Building, Employee EngagementSpace Management, Maintain the hygiene, customer service, safety of staff & Customers, Avoid loss of saleSmooth Stores operationStatutory ComplianceSafety of store Assets & Property
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Customer Service Officer

ALICE E-VEHICLES

  • 0 - 3 yrs
  • 1.8 Lac/Yr
  • Gwalior
Sales Communication Customer Care Manager Customer Care Representative Marketing Customer Service
Minimum experience required: 06 months in Customer Handling.Any Graduate or Diploma or 12th Pass with relevant experience.Good Communication in EnglishRole: Customer Service in E-Vehicle ShowroomIndustry Type: AutomobileDepartment: Sales and marketingEmployment Type: Full Time, PermanentRole Category: Customer Success, handling walk-in-customer, tele sales, sales and marketing
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Territory Sales Channel Sales Retail Sales Customer Relationship Manager Walk in
Product- Aeps DMT Bill Payment Recharge Fastag & Many More Services...Experiance- Retaile Distributor Onboarding in Telecom (Idea Vodafone, Jio Airtel) Handset google pe, Phone pe, Paytm, Flipkart, Amazon, Uddan Interested candidates Share your updated cv
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  • 2 - 6 yrs
  • Gwalior
Customer Relationship MS CRM Customer Service Operations Customer Care Client Relationship Management Client Relationship Customer Relationship Management
1 Ensure highest level of customer satisfaction by planning and executing SSI improvement2 Retention of customers by planning various CRM activities3 Implement customer sales complaint management system and ensure lowest complaint resolution time4 Establishes and implements the right CRM tools to help buildenhance brand loyalty.5 Assists in the development of customer care business processes and analyses customer care enhancements6 Comprehensive system of keeping in touch with existing customer7 Resolves customer complaints expeditiously and ensures better long-term customer satisfaction.8 Obtains and records basic demographic information about each customer, using dealership sales control system.9 Maintaining contact record for customer analysis10 Identifies weaknesses and make suggestions to improve promotional activities customer satisfaction11 Ensures the process followed is according to our Maruti standards.12 Complete delivery process for customer as per Maruti standards.
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Airport Ground Staff

Aviation Job Placement

Ground Staff Air Hostess Cabin Crew Flight Attendant Air Ticketing Airport Manager Customer Service Manager Airline Customer Service Aviation Security BPO Customer Support Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Airport Ground Staff SKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaIf You Are Interested Then You Can Share Your Resume On This ThanksRegards/Aviation Team
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gwalior
Customer Relationship Data Management Time Management Staff Management Community Development Organizational Management Communication System Public Speaking Call Center Computer Operations Recruitment Development Proficiency in English Communication Skills
We are looking for a Back Office Officer to join our team in Gwalior. This role is ideal for individuals with 0 to 2 years of experience who have completed at least their 12th grade. You will play an important part in ensuring our operations run smoothly.Key Responsibilities:1. Data Entry: Accurately input data into our systems and maintain updated records to ensure information is readily available.2. Administrative Support: Assist with various administrative tasks, including organizing documents and handling correspondence, to support office operations.3. Communication: Interact with team members and clients through emails and phone calls, providing necessary information and resolving queries.4. Report Generation: Prepare regular reports based on collected data to support management in decision-making processes.5. Inventory Management: Help track and manage office supplies, ensuring necessary materials are available for day-to-day activities.Required Skills and Expectations:Candidates should have good computer skills, especially in using basic software like MS Office for data entry and report generation. Strong attention to detail is crucial, as accuracy is vital in this role. Effective communication skills are essential for interacting with colleagues and clients. The ideal candidate is organized, dependable, and willing to learn. Being a team player and managing time efficiently will contribute to your success in this position.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management Cold Calling Customer Communication Call Center
Job Openings for 808 Customer Care Executive Jobs for Freshers in Delhi, Gurgaon, Chandigarh, Jalandhar, Amritsar, Lucknow, Gwalior, Patna, Bhopal, Alwar, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, Cold Calling, Customer Communication, Call Center etc.
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