Customer Management Job Vacancies in Ajmer

A Field Sales Executive is responsible for generating leads, meeting sales targets, and building relationships with customers. The key responsibilities include:- Identifying potential customers and pitching products or services- Meeting with clients to understand their needs and offer solutions- Building and maintaining long-term relationships with customers- Developing sales strategies to achieve targets and increase revenue- Keeping up to date with market trends and competitors- Reporting on sales activity and results to management

We are looking for 10 Senior Technical Support Executive Posts in Bangalore, Hyderabad, Visakhapatnam, Bhubaneswar, andrapradesh, telangana, odisha, Karakka Chowk, Ajmer, with deep knowledge in Advanced troubleshooting, network diagnostics, root cause analysis, software debugging, hardware maintenance, system administration, database management, cloud computing, cybersecurity principles, Linux/Unix administration, Windows Server administration, virtualization technologies, scripting (Python, Bash), SQL queries, API integration, VPN configuration, firewall management, disaster recovery, data backup strategies, software development lifecycle, customer relationship management, technical documentation, ITIL framework, project management, team leadership, cross-functional collaboration, performance monitoring, log analysis, remote desktop support, ticketing systems (Jira, Zendesk), communication skills, active listening, conflict resolution, time management, stress management, mentoring, training, public speaking, presentation skills, quality assurance, risk assessment, vendor management, service level agreements, change management, incident response, network security, web server technologies, mobile device management, enterprise applications, automation tools, problem-solving, analytical thinking, critical thinking, decision-making, attention to detail, adaptability, continuous learning, customer advocacy. and Required Educational Qualification is : B.Com, B.E, B.Tech, Any Master Degree

Customer service, sales, customer interaction

Action India Pvt. LtdCustomer Relationship ManagerPortal Management and Data managementYou will be responsible for providing both chat and voice support to our clients, five days a week. As part of this role, you will be given access to the CRM dashboards of our client companies, including broker firms like Angel One, Upstox, and HDFC Sky, where you will handle and resolve customer issues efficiently.Working hours are from 9:30 AM to 3:30 PM, aligning with our clients' operational requirements. This position requires a commitment to professional and prompt service, ensuring customer satisfaction and effective problem-solving for our clients brokerage services.Responsibility Promptly responding to customer queries via email, live chat, phone, and social media channels.Immediately escalating serious complaints or issues that you are not equipped to deal with.Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.Maintaining a polite, helpful, and professional manner at all times.Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.Familiarizing yourself with new products and services as they are introduced.Respecting client confidentiality at all times.High school diploma or GED.Bachelors degree in business, communications, or a related field may be advantageous.Practical experience with help desk software, such as Zendesk, and CRM software, such as salesforce sales cloud, may be required.Previous experience in a customer service role is preferred.The ability to speak a second language may be advantageous.You will be given 7 days paid training after your selection.No charges/ fee will be charged from you.

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