Customer Management Job Vacancies in Durgapur

We are looking for a Ramp Service Agent in Durgapur, India. This role is suitable for freshers who have completed their 10th grade. The Ramp Service Agent is responsible for ensuring the smooth handling of aircraft on the ground.Key Responsibilities:1. **Aircraft Loading and Unloading**: Safely load and unload luggage, cargo, and other items from aircraft as per airline procedures.2. **Baggage Handling**: Ensure that baggage is delivered to the correct location and manage any discrepancies quickly and efficiently.3. **Equipment Operation**: Operate ground support equipment, such as tugs and conveyor belts, following safety protocols.4. **Safety Checks**: Conduct regular safety checks on equipment and immediate work areas to maintain a safe environment for all personnel and aircraft.5. **Team Collaboration**: Work closely with other ramp agents and airline staff to ensure on-time departures and arrivals.Required Skills and Expectations:Candidates should have a strong attention to detail and a commitment to safety. The role requires good physical fitness, as it involves lifting heavy items and performing tasks in various weather conditions. Successful applicants must demonstrate effective communication skills to coordinate with team members. A willingness to learn and adaptability to fast-paced environments are essential. Punctuality and reliability are critical, as the role involves working on tight schedules.

We are seeking a motivated and experienced Sales Manager to join our team in Durgapur, India. In this role, you will be responsible for driving sales performance and managing a team to achieve revenue targets.As a Sales Manager, your key responsibilities will include:- **Developing Sales Strategies**: Create effective sales plans and strategies to generate leads and boost sales growth in the region.- **Managing Sales Team**: Lead and motivate a team of sales representatives, providing support and training to help them reach their individual and team goals.- **Analyzing Market Trends**: Monitor market activities and competitor performance to identify opportunities for growth and improvement.- **Building Client Relationships**: Cultivate strong relationships with clients and stakeholders to enhance customer satisfaction and drive repeat business.- **Reporting and Metrics**: Track sales performance metrics, analyze data, and prepare reports for management to assess the success of sales strategies.To be successful in this role, you will need a graduate degree and 1 to 5 years of relevant experience in sales management. Strong leadership skills, the ability to motivate a team, and excellent communication are essential. You should be analytical, with a good understanding of market dynamics, and able to adapt strategies to meet changing demands. A passion for sales and a results-driven mindset will help you excel in this position.

Key Responsibilities Sales & Floor Management: Drive daily sales targets and ensure the sales floor is always optimisedfor high performance. Inventory Control: Oversee stock levels, manage local inward/outward movements, and conductregular audits using Excel to ensure zero leakage. Visual Merchandising: Ensure all garment displays, mannequins, and racks reflect the ZeddStudio brand standards and appeal to the local Durgapur market. Team Leadership: Hire, train, and motivate sales associates. Handle scheduling (including managingweekly offs) and resolve any internal conflicts. Customer Excellence: Resolve customer complaints personally and build a loyal client base throughpersonalised service and feedback collection. Operational Reporting: Maintain daily records of sales, footfall, and expenses using Microsoft Excelto report back to the business owners.

Key Responsibilities:Branch Operations & ComplianceSupervise daily branch operations to ensure seamless functionality.Ensure adherence to SEBI regulations and company policies.Conduct regular audits and maintain operational discipline.Business Development & Revenue GrowthDevelop and implement strategies to achieve branch revenue targets.Identify new business opportunities and increase client acquisition.Drive sales of equity, derivatives, mutual funds, and other financial products.Client Relationship ManagementBuild and maintain strong relationships with HNI, retail, and corporate clients.Address client queries and ensure prompt resolution of concerns.Promote personalized client service and offer suitable financial solutions.Team Leadership & Performance ManagementLead, mentor, and motivate the branch team to achieve sales targets.Monitor team performance and provide regular feedback.Conduct training sessions to enhance product knowledge and sales skills.Risk Management & ComplianceEnsure branch operations comply with SEBI regulations and internal policies.Identify risks and implement appropriate mitigation measures.Conduct periodic risk assessments and maintain reports.Dealing & Trade ExecutionExecute client trades in equity, derivatives, and other financial instruments.Ensure accurate and timely order execution while adhering to regulatory norms.Assist clients with market insights, trading strategies, and risk management.Reporting & MISPrepare and submit branch performance reports to senior management.Maintain records of sales metrics, client feedback, and operational activities.Utilize MIS reports for performance analysis and decision-making.Key Skills Required:In-depth knowledge of stock markets, trading platforms, and SEBI regulations.Proven leadership and team management abilities.Strong business development and client acquisition skills.Excellent communication, negotiation, and problem-solving skills.Ability to work under pressure and achieve business targets.Qualification:Bachelors/Masters degree in Finance, Business, or related field.

Hiring for 21 Customer Support Coordinator Jobs in Kolkata,Bhubaneswar,Patna,Bardhaman,Medinipur,Khordha,Chuttu, Ranchi,Durgapur,Darjeeling,Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Care,Customer Retention,Customer Management,Basic Computers,Good Communication etc.

Job responsibilities-Customer Service Reservation/Ticketing/Security checks/Baggage handling.Verifying passenger identification & printing boarding passes.Greeting & welcoming passengers on board.Food & beverage service.Responsible for safety and comfort of passengers.Age - 18 to 35 yearsEducation - 10th / 12th or Graduation from a recognised universityWell groomedFresher or experienced applicant can applyBenefit- salary +Allowances+Incentive+P.F+E.S.I

A customer service manager oversees a team of people who respond to inquiries from prospective, current and past customers. A successful customer service manager uses both technical expertise and interpersonal skills to run a contact center. The person is a manager and a leader.

As an Air Ticketing Executive, you will play a vital role in the travel industry by assisting customers with their air travel needs. Your main responsibilities include:- **Booking Air Tickets**: You will handle the reservation process, ensuring customers get the best flights according to their preferences and schedules.- **Customer Service**: Provide excellent service by answering queries, resolving issues, and assisting customers in selecting travel options that suit their needs.- **Issuing Tickets**: Your role will involve issuing tickets to customers, ensuring all information is accurate and complies with airline regulations.- **Coordinating with Airlines**: You will communicate with various airlines to obtain the latest flight information, fares, and promotions to offer customers the best deals.- **Maintaining Records**: Keep accurate records of bookings, cancellations, and customer interactions to ensure seamless operations and follow-ups.To be successful in this role, you should possess strong communication skills to interact effectively with customers and team members. Attention to detail is crucial, as small errors can lead to significant issues in ticketing. You should be comfortable working with computers and various software programs, as ticketing often involves using online systems for bookings. A proactive attitude and the ability to work in a fast-paced environment will help you thrive while ensuring customer satisfaction is always your top priority. Flexibility and a willingness to learn will also be essential, especially if you are new to the industry.

Hiring for 21 Customer Support Coordinator Jobs in Kolkata,Bhubaneswar,Patna,Bardhaman,Medinipur,Khordha,Chuttu, Ranchi,Durgapur,Darjeeling,Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Care,Customer Retention,Customer Management,Basic Computers,Good Communication etc.