Customer Management Job Vacancies in Durgapur

Key Responsibilities Sales & Floor Management: Drive daily sales targets and ensure the sales floor is always optimisedfor high performance. Inventory Control: Oversee stock levels, manage local inward/outward movements, and conductregular audits using Excel to ensure zero leakage. Visual Merchandising: Ensure all garment displays, mannequins, and racks reflect the ZeddStudio brand standards and appeal to the local Durgapur market. Team Leadership: Hire, train, and motivate sales associates. Handle scheduling (including managingweekly offs) and resolve any internal conflicts. Customer Excellence: Resolve customer complaints personally and build a loyal client base throughpersonalised service and feedback collection. Operational Reporting: Maintain daily records of sales, footfall, and expenses using Microsoft Excelto report back to the business owners.

Branch Officer - Job Role & ResponsibilitiesA Branch Officer is part of the banks core operations and customer service team. The role includes both operations + sales support. Key Responsibilities1. Customer ServiceHandle walk-in customers at the branchResolve queries related to accounts, ATM, internet banking, etc.Maintain high customer satisfaction2. Account Opening & DocumentationOpen Savings & Current AccountsVerify KYC documents (PAN, Aadhaar, etc.)Ensure compliance with RBI guidelines3. Banking OperationsCash handling (deposit/withdrawal)Cheque processing & clearingMaintain daily transaction records4. Sales & Cross-SellingPromote banking products (FD, RD, Insurance, Loans, Credit Cards)Achieve monthly sales targetsGenerate leads for new customers5. Relationship ManagementMaintain relationships with existing customersUpsell products based on customer needs6. Compliance & SecurityFollow bank policies and proceduresPrevent fraud and ensure secure transactions Skills RequiredGood communication & customer handlingBasic computer knowledgeSales and persuasion skillsAttention to detailProblem-solving ability Eligibility CriteriaGraduate (any stream)Age: Usually 21-30 yearsFresher / Experienced both can apply Salary (Approx)16,000 - 20,000/month (entry level)Incentives + PF + ESICareer Growth:Branch Officer Assistant Manager Deputy Manager Branch ManagerHR Contact - 9433816131

Key Responsibilities:Branch Operations & ComplianceSupervise daily branch operations to ensure seamless functionality.Ensure adherence to SEBI regulations and company policies.Conduct regular audits and maintain operational discipline.Business Development & Revenue GrowthDevelop and implement strategies to achieve branch revenue targets.Identify new business opportunities and increase client acquisition.Drive sales of equity, derivatives, mutual funds, and other financial products.Client Relationship ManagementBuild and maintain strong relationships with HNI, retail, and corporate clients.Address client queries and ensure prompt resolution of concerns.Promote personalized client service and offer suitable financial solutions.Team Leadership & Performance ManagementLead, mentor, and motivate the branch team to achieve sales targets.Monitor team performance and provide regular feedback.Conduct training sessions to enhance product knowledge and sales skills.Risk Management & ComplianceEnsure branch operations comply with SEBI regulations and internal policies.Identify risks and implement appropriate mitigation measures.Conduct periodic risk assessments and maintain reports.Dealing & Trade ExecutionExecute client trades in equity, derivatives, and other financial instruments.Ensure accurate and timely order execution while adhering to regulatory norms.Assist clients with market insights, trading strategies, and risk management.Reporting & MISPrepare and submit branch performance reports to senior management.Maintain records of sales metrics, client feedback, and operational activities.Utilize MIS reports for performance analysis and decision-making.Key Skills Required:In-depth knowledge of stock markets, trading platforms, and SEBI regulations.Proven leadership and team management abilities.Strong business development and client acquisition skills.Excellent communication, negotiation, and problem-solving skills.Ability to work under pressure and achieve business targets.Qualification:Bachelors/Masters degree in Finance, Business, or related field.

Hiring for 21 Customer Support Coordinator Jobs in Kolkata,Bhubaneswar,Patna,Bardhaman,Medinipur,Khordha,Chuttu, Ranchi,Durgapur,Darjeeling,Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Care,Customer Retention,Customer Management,Basic Computers,Good Communication etc.

Job responsibilities-Customer Service Reservation/Ticketing/Security checks/Baggage handling.Verifying passenger identification & printing boarding passes.Greeting & welcoming passengers on board.Food & beverage service.Responsible for safety and comfort of passengers.Age - 18 to 35 yearsEducation - 10th / 12th or Graduation from a recognised universityWell groomedFresher or experienced applicant can applyBenefit- salary +Allowances+Incentive+P.F+E.S.I

A customer service manager oversees a team of people who respond to inquiries from prospective, current and past customers. A successful customer service manager uses both technical expertise and interpersonal skills to run a contact center. The person is a manager and a leader.

KYC Executive Job Role & Responsibilities 1. Customer VerificationCollect and verify KYC documents (Aadhaar, PAN, Voter ID, Passport, etc.)Ensure documents are valid and not expiredCross-check customer details with official databases 2. Documentation & ProcessingMaintain proper records of customer informationUpdate customer profiles in the bank systemEnsure all KYC forms are correctly filled and signed 3. Compliance & Risk CheckFollow RBI guidelines and banking compliance rulesIdentify suspicious or high-risk customersEscalate doubtful cases to senior officers 4. Account Opening SupportAssist in new account opening (Savings/Current)Ensure KYC completion before account activationSupport CASA sales team if required 5. Periodic KYC UpdateContact existing customers for KYC renewalUpdate outdated documents as per bank norms 6. Customer InteractionGuide customers on KYC requirementsHandle queries related to documentationCoordinate with branch staff and sales team Skills RequiredBasic knowledge of banking rulesAttention to detailGood communication skillsComputer knowledge (MS Excel, banking software)Ability to detect fraud or mismatch EligibilityMinimum: Graduate (any stream)Freshers can apply (some banks prefer experience) Work EnvironmentBank branch / Back office / Field work (sometimes document collection)Target pressure is low compared to sales roles Salary (India - Approx)Fresher: 14,000 - 18,000/monthExperienced: 18,000 - 30,000/month Career Growth:KYC Executive Senior Executive Compliance Officer Operations Manager

Hiring for 21 Customer Support Coordinator Jobs in Kolkata,Bhubaneswar,Patna,Bardhaman,Medinipur,Khordha,Chuttu, Ranchi,Durgapur,Darjeeling,Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Care,Customer Retention,Customer Management,Basic Computers,Good Communication etc.