Customer Management Job Vacancies in Asansol

We are looking for an Airport Guest Relationship Executive to provide excellent service to guests traveling through the airport. This role involves helping passengers with inquiries and ensuring they have a pleasant experience from arrival to departure.Key responsibilities include:1. Customer Assistance: Greet and assist guests with their needs, including answering questions about flights, services, and airport facilities. Your friendly approach will help make their journey smoother.2. Problem Resolution: Address and resolve any issues or complaints raised by passengers. Quick thinking and empathy will be essential in ensuring guest satisfaction.3. Information Management: Give accurate and timely information about flight statuses, security procedures, and airport services. Staying informed will help you assist guests effectively.4. Communication: Maintain clear communication with airport staff and team members. You will need to relay important information to ensure everyone is on the same page.5. Feedback Collection: Gather feedback from guests to help improve services. Understanding guests' experiences is vital for enhancing overall satisfaction.The ideal candidate should have strong communication skills, a friendly demeanor, and the ability to work well under pressure. Being a team player and having a willingness to learn are important, especially for someone at the beginning of their career. You should be proficient in basic computer skills to facilitate remote communication with guests and team members.

Join our team as an Airport Terminal Services Agent in Asansol, where you will play a crucial role in ensuring a smooth experience for our passengers.Key Responsibilities:- Passenger Check-in Assistance: Help passengers with the check-in process, ensuring they have all necessary documents and correct flight information.- Ticketing Support: Provide support in issuing boarding passes and answering questions about tickets, flight status, and baggage policies.- Customer Service: Assist passengers with inquiries, complaints, and any issues they may face, aiming to provide a friendly and helpful environment.- Baggage Management: Handle the check-in of baggage and inform passengers about baggage claim procedures, ensuring their belongings are tracked accurately.- Safety Compliance: Ensure all safety protocols are followed, including monitoring baggage and assisting in emergency procedures.- Collaboration with Team Members: Work closely with colleagues in various departments to coordinate services efficiently and maintain high standards of customer care.Required Skills and Expectations:- Communication Skills: Must communicate clearly and effectively with passengers and team members to ensure understanding and satisfaction.- Basic Computer Knowledge: Familiarity with basic computer operations is essential for managing check-in systems and ticketing.- Problem-Solving Abilities: Should be able to think quickly and resolve passenger issues effectively.- Flexibility and Teamwork: Willingness to work in a team environment, adapting to varying shifts and roles as necessary.- Positive Attitude: A friendly demeanor and commitment to providing excellent customer service are essential for this role. If you meet these requirements and are eager to start a career in the aviation industry, we encourage you to apply!

Key Responsibilities:Supervise warehouse staff and ensure efficient operations.Oversee inventory management, storage, and dispatch process.Maintain safety standards, cleanliness, and organization within the warehouse.Coordinate shipments, track orders, and perform regular stock audits.Interview Details: To get the interview details candidates have to send the Updated Resume by WhatsApp in this number (9433816131)

ROLE OVERVIEWWe are seeking a driven and result-oriented Field Sales Executive to join our IT refurbished products division in Kolkata. The incumbent will be responsible for developing business opportunities, managing client relationships, area mapping, and ensuring achievement of monthly and quarterly sales targets.KEY RESPONSIBILITIESSales & Business Development1) Generate leads and acquire new clients for refurbished IT products (laptops, desktops, accessories, etc.) in Kolkata and surrounding regions.2) Build and strengthen relationships with channel partners, retailers, and end customers.3) Understand customer requirements and recommend suitable refurbished product solutions.4) Negotiate pricing, close deals, and ensure timely order execution and fulfillment.Area Mapping & Market Penetration1) Conduct structured area mapping for the assigned territory and maintain updated client data.2) Identify untapped sectors and develop strategies to penetrate new markets.3) Visit potential customers regularly to create visibility and brand presence for refurbished stocks.Sales Target & Reporting1) Achieve or exceed monthly and quarterly sales targets as assigned.2) Prepare daily/weekly reports on sales activities, lead pipelines, area coverage, and revenue performance.3) Report to the management with market insights and competitor analysis.4) Ensure accurate maintenance of CRM/sales tracking systems with updated client interactions.Customer Service & Retention1) Provide after-sales support and address customer queries related to refurbished product quality, warranty, and service.2) Build long-term customer loyalty through consistent follow-ups and exceptional service delivery.

Job Openings for 30 Assistant Manager Jobs for Freshers in Delhi, Delhi NCR, Raipur, Chhattisgarh, Imphal, Asansol, Durgapur, Bhubaneswar, Puri, Old Maldah, Jodhpur, Dispur, Guwahati, Kamrup, Jalpaiguri, having Educational qualification of : B.A, B.Arch, B.C.A, B.B.A, B.Com, BAMS, B.Sc, B.E, Other Bachelor Degree, Post Graduate Diploma, M.C.A, M.B.A/PGDM, M.Com, M.Sc, M.Tech, Chartered Accountant, Any Master Degree with Good knowledge in Banking Operations, BPO Operations, Good Communication Skills, Writing Skills, Customer Relationship, Customer Acquisition, Problem Solving, Attention To Detail, Time Management, Team Motivation, Technical Leadership etc.

Customer management, support, back office

Job responsibilities-Customer Service / Reservation/Ticketing/Security checks/Baggage handling.Verifying passenger identification & printing boarding passes.Greeting & welcoming passengers on boardFood & beverage service.Responsible for safety and comfort of passengers.Age - 18 to 35 yearsEducation - 10 th / 12th or Graduation from a recognized university , Well groomedFresher or experienced applicant can applyBenefit- salary +Allowances+Incentive+P.F+E.S.ISalary - 15000/- to 38000/- Call HR 74393II97O for further details

We have Vacant of 2 Customer Sales Executive Jobs in Asansol,Marketing Manager, Experience Required : 2 Years Educational Qualification : Higher Secondary Skill Direct Marketing,Corporate Sales, Marketing Manager Etc.area Will Asansol, Durgapur, Bardhaman, Purulia, Dhanbad Etc

Walking Interview Is Going On For HDFC BANK_Male Female Both Can Apply. JOB PROFILE - CUSTOMER SERVICE OFFICER & OFFICER EXECUTIVE. DESIGNATION - CASA OFFICER_ACCOUNTS OPENING DEPARTMENT_KYC VERIFICATION EXECUTIVE_BRANCH OFFICE EXECUTIVE. Selection Will Be Done By Walking Interview. SALARY - 14,600/- to 26,400/-. Required Candidates - HS PASS And ANY GRADUATE _ AGE BETWEEN 18 YEARS TO 29 YEARS. For Conduct Interview Send CV To The Whatsapp ( HR Department )

We have vacant of 25 Customer Relationship Manager Jobs in Kolkata for Private Leading Bank, West Bengal,Siliguri, West Bengal,Bardhaman, West Bengal,Paschim Medinipur, West Bengal,Asansol, West Bengal,Assam for Freshers Educational Qualification : Higher Secondary, Other Bachelor Degree, B.A, B.B.A, B.Com Skill Customer Relationship,Marketing,MS CRM,Customer Service Operations etc.

We are looking for a dedicated Airline Customer Service Executive to join our team in Asansol. The ideal candidate will provide excellent support to our customers and ensure a smooth travel experience for all passengers.Key Responsibilities:- Assist Customers: Help passengers with inquiries related to flight schedules, bookings, and cancellations, ensuring they receive accurate information promptly.- Check-in Support: Guide passengers through the check-in process, both online and at the airport, to facilitate an efficient travel experience.- Resolve Issues: Address and resolve customer complaints or concerns professionally and effectively, ensuring satisfaction and loyalty.- Provide Information: Keep customers informed about flight delays, gate changes, and other important travel updates, contributing to clear and open communication.- Collaborate with Teams: Work closely with other departments, such as reservations and baggage handling, to ensure that all customer needs are met seamlessly.- Maintain Records: Update and maintain customer records and relevant documentation accurately for efficient tracking and future reference.Required Skills and Expectations:Candidates should have a minimum educational qualification of a 10th pass. Previous customer service experience, while preferred, is not mandatory, making this an excellent opportunity for those just starting their careers. Strong communication skills, both verbal and written, are crucial for interacting with customers and resolving their issues efficiently. Additionally, candidates should be friendly, approachable, and capable of working in a fast-paced environment, demonstrating patience and empathy in all interactions.

As an Airport Guest Relationship Executive in Asansol, you will play a crucial role in ensuring a positive experience for travelers. This full-time office-based position welcomes freshers and requires at least a 10th-grade education.Key Responsibilities:- Greet Guests: Welcome passengers as they arrive and provide assistance with queries, ensuring they feel valued and informed.- Assist with Check-in: Help guests through the check-in process, guiding them with required documentation and procedures for hassle-free travel.- Provide Information: Offer accurate information about flight schedules, airport services, and local attractions to enhance guests' travel experience.- Handle Complaints: Listen to guests' concerns and resolve issues promptly, maintaining a calm demeanor and ensuring satisfaction.- Promote Services: Inform travelers about airport facilities and special services available, encouraging them to make the most of their time at the airport.Required Skills and Expectations:To succeed in this role, you should possess excellent communication skills, allowing you to interact confidently with a diverse range of passengers. A friendly and approachable demeanor is essential, as you will be the first point of contact for guests. Strong problem-solving abilities are necessary to address any concerns and make quick decisions. You must be adaptable and able to work effectively in a fast-paced environment. Reliability and professionalism are key, as you represent the airport's commitment to exceptional guest service.

As an Airline Customer Service Representative in Asansol, you will play a vital role in enhancing our passengers' travel experience. Your primary focus will be on assisting customers with their travel needs and providing excellent service.Key Responsibilities:- Respond to Customer Inquiries: Answer calls and messages from passengers with questions about flights, bookings, and travel policies, ensuring they receive clear and accurate information.- Assist with Flight Reservations: Help customers book new flights, change existing reservations, and provide fare information, making the process smooth and efficient.- Handle Complaints and Issues: Address customer complaints promptly and professionally, working to resolve issues and ensure customer satisfaction.- Check-In Support: Guide passengers through the check-in process, whether in person or over the phone, ensuring all necessary documents are prepared and available.- Provide Travel Information: Offer information on flight schedules, boarding procedures, and luggage policies, helping passengers better understand their travel plans.Required Skills and Expectations:Candidates should possess strong communication skills, as you will interact with diverse customers. A friendly demeanor and patience are essential for handling various customer inquiries and complaints. Basic computer skills are necessary to use our reservation systems efficiently. Applicants should be reliable, able to work in a fast-paced environment, and be willing to learn. A minimum educational requirement is completing the 10th grade. Prior experience in customer service is a plus, but not mandatory, as on-the-job training will be provided.

We are seeking a Ground Staff Supervisor in Asansol, India. This full-time position is ideal for freshers who have completed their 10th grade. The supervisor will oversee ground staff operations and ensure efficient service delivery at our facility.Key Responsibilities:1. Supervise Ground Staff: Manage a team of ground staff to ensure they perform their duties effectively and maintain high service standards.2. Training and Development: Provide training to new staff members, ensuring they understand their roles and responsibilities.3. Operations Management: Coordinate daily operations to ensure smooth workflow and address any challenges that arise during service.4. Customer Interaction: Assist customers with queries and complaints, ensuring a positive experience and resolving issues promptly.5. Safety Compliance: Ensure all safety regulations and procedures are followed, maintaining a safe working environment for all staff.Required Skills and Expectations:Candidates should be reliable and punctual, demonstrating a strong work ethic and commitment to team goals. Effective communication skills are essential to interact with both staff and customers. Strong problem-solving abilities are also necessary to handle daily challenges. A positive attitude and willingness to learn will be highly valued, making this role a great starting point for a career in the service industry.

We are looking for a Ramp Supervisor to join our team in Asansol, India. This entry-level position is suitable for freshers who have completed their 10th grade. The Ramp Supervisor will oversee operations on the ramp to ensure safe and efficient handling of cargo.Key Responsibilities:1. Supervise Ramp Operations: Oversee all activities on the ramp, including loading and unloading of aircraft. Ensure procedures are followed for safety and efficiency.2. Team Coordination: Work closely with ground staff, including loaders and safety officers, to ensure a smooth workflow. Communicate effectively to keep everyone informed about tasks and safety protocols.3. Ensure Safety Compliance: Monitor safety procedures on the ramp and report any safety issues immediately. Promote a culture of safety and vigilance among team members.4. Report Management: Keep accurate records of daily operations, including any incidents or delays. Prepare reports for management to support decision-making.Required Skills and Expectations:- Candidates should possess strong communication and leadership skills. You will need to direct and motivate a team, so being clear and approachable is important.- A commitment to maintaining safety standards is essential. Being vigilant about safety protocols can help prevent accidents.- The ability to work in a fast-paced environment is crucial. You should be able to think on your feet and manage tasks efficiently.- Basic technical understanding of cargo handling processes is valued. Training will be provided for specific tools and equipment used on the ramp.

Job responsibilities-Customer Service Reservation/Ticketing/Security checks/Baggage handling.Verifying passenger identification & printing boarding passes.Greeting & welcoming passengers on board.Food & beverage service.Responsible for safety and comfort of passengers.Age - 18 to 35 yearsEducation - 10th / 12th or Graduation from a recognised universityWell groomedFresher or experienced applicant can applyBenefit- salary +Allowances+Incentive+P.F+E.S.I

Ground Staff Supervisor is responsible for overseeing ground staff activities at the airport, ensuring efficient and timely operations. The main responsibilities include coordinating with different departments, managing ground handling services, cargo handling, and airport ground operations. The supervisor is also in charge of ensuring smooth customer service experience and resolving any issues that may arise.Key responsibilities:1. Supervising ground staff activities and ensuring compliance with airport regulations and safety standards2. Coordinating with various departments for seamless airport operations