Interview For Airline Customer Service Representative || 10th Pass - Freshers

We are looking for a dedicated Airline Customer Service Executive located in Durgapur, India. This role is ideal for candidates with little to no experience, making it perfect for recent school graduates. You will help customers with their travel needs and ensure their journey is pleasant.

Key Responsibilities:

- **Customer Assistance:** Greet and assist customers in-person or via phone, providing information about flights, ticket bookings, and travel policies.

- **Problem Resolution:** Address customer queries and complaints effectively, ensuring a positive experience by resolving issues swiftly.

- **Booking Support:** Help customers with flight bookings and changes, providing guidance on schedules, prices, and available options.

- **Documentation:** Ensure all customer information is recorded accurately, maintaining up-to-date records for reference and compliance.

- **Team Collaboration:** Work closely with other team members to ensure seamless service delivery and share information regarding customer needs.

Required Skills and Expectations:

Successful candidates should have excellent communication skills to interact positively with customers. A friendly and approachable demeanor is essential to create trust and ensure a welcoming environment. Basic computer skills are necessary for handling bookings and maintaining records. Candidates should be detail-oriented and able to manage time effectively to handle inquiries and tasks efficiently. A commitment to providing exceptional service is crucial for success in this role.

• Experience

  0 - 1 Years

• No. of Openings

  56

• Education

  10th Pass

• Role

  Airline Customer Service Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 36 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

• Face Interview Location

  Kolkata