As an Airport Passenger Service Associate, you will play a vital role in enhancing the travel experience for passengers. Your main responsibilities will include the following:
- **Customer Assistance**: Provide clear and friendly assistance to passengers at various airport locations, ensuring they receive help with check-in, boarding, and general inquiries.
- **Check-in Support**: Assist passengers with the check-in process by ensuring they have necessary documents, guiding them through self-service kiosks, and handling baggage check.
- **Boarding Process Management**: Facilitate the smooth boarding of passengers, ensuring they enter the aircraft in an orderly manner and that all safety protocols are followed.
- **Information Services**: Offer accurate information regarding flight schedules, gate changes, and airport facilities, helping to keep passengers updated and informed.
- **Problem Resolution**: Address passenger concerns or complaints professionally, working to resolve any issues that may arise during their travel experience.
To be successful in this role, candidates should possess strong communication skills, with the ability to interact positively with a diverse range of people. Attention to detail is important to ensure all procedures and regulations are followed correctly. A positive attitude and the ability to work in a fast-paced environment are essential, along with basic computer skills. Since this position is entry-level, prior experience is not required, but a willingness to learn and adapt quickly is expected. You should be a team player who can remain calm under pressure while delivering excellent service to passengers.
Experience
0 - 1 Years
No. of Openings
54
Education
10th Pass
Role
Airport Passenger Service Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata