Customer Care Assistant Job Vacancies in Chandigarh

Urgently requirement for Tour Assistant. The candidate should be good in Customer Support.

Job Description: Inbound Voice Analyst As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured.Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Upselling on every opportunity call. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices.Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems.Education:

Key Responsibilities:Handle inbound and outbound calls, emails, or chat from customers regarding product or service inquiries.Resolve customer complaints quickly and effectively, ensuring customer satisfaction.Maintain accurate records of interactions and update internal CRM systems.Coordinate with other departments (sales, technical, operations) to resolve issues.Follow up with customers to ensure their issues are resolved.Provide product and service information clearly and accurately.Meet performance targets like response time, resolution time, and customer satisfaction.

Sales Coordinators- Female candidatesWe are currently seeking motivated individuals to join our dynamic team as Sales Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Sales Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities: Identifying and prospecting potential clients in the educational sector, particularly schools, colleges, and educational institutions. Creating persuasive proposals, quotes, and presentations tailored to the needs of educational clients. Maintain accurate records of customer interactions, sales leads, and conversions using our CRM system. Handle customer inquiries, provide product information, and resolve issues in a professional and courteous manner. Collaborating on marketing initiatives aimed at promoting our smart solutions to educational institutions. This may include event coordination and executing targeted marketing campaigns. Working closely with various departments such as marketing, product development, and customer service to align sales strategies with overall company objectives. Managing the schedules and appointments of the sales team, coordinating travel arrangements, and organizing sales meetings and events. Receive and respond to sales leads via phone, email, or chat, and coordinate with the sales team to ensure timely follow-up. Address and resolve customer complaints in a timely and satisfactory manner, ensuring customer satisfaction and loyalty.Requirements:- Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.- 1-2 years of experience in a customer-facing role, preferably in sales, customer service, or marketing prefer female candidates.- Excellent communication, interpersonal, and problem-solving skills.- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.- Strong knowledge of electronic products and Smart Education technology Solutions (desirable).- Proficient in CRM software and Microsoft Office applications.Skills & Competencies:- Excellent communication and interpersonal skills.- Strong problem-solving and analytical skills.- Ability to work under pressure and meet sales targets.- Strong customer focus and service-oriented mindset.- Ability to learn quickly and adapt to new products and technologies.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!Job Type: Full-time

I need professional and serious female candidate for my customer

Enthusiastic and customer-oriented professional with strong communication and interpersonal skills. Skilled in addressing customer inquiries, resolving issues, and ensuring a positive customer experience. Quick learner with a proactive approach to problem-solving, adaptable to various situations, and committed to delivering exceptional service. Open to both fresh challenges and leveraging prior experience to contribute to customer satisfaction and organizational growth. We are hiring for Freshers and experienced both can apply for it .ROTATIONAL SHIFTS 5 DAYS WORKING CABS AVAILABLE

We're hiring for international BPO Voice PROCESSWork from office at Mohali( Hindi speakers , don't apply here )INTERESTED CANDIDATES CAN CALL OR WHATSAPP +919171286541Eligibilities - fresher , graduate , under graduate with experience or freshers with exellent comms can apply*Candidates should have excellent communication skills in English*Candidates should be comfortable with night or rotational shifts

Work from home Customer service Voice, Chat and Email 8007360448 fixed day shift Monday to Friday 9am to 5pm. Saturday Sunday Fixed off

Candidate should be very good in EnglishCandidate should have knowledge of computers.Candidate should be pro active.

Description:- Voice process- Minimum 12th Pass- Rotational Shifts- Rotational week offs- Work from Office- Immediate joining- 25-30 WPM typing speed- Cab facility is provided- Excellent english communicationResponsibilities:- Must be able to address customer specific problems- Maintain customer records and conversations- Answer incoming queries on call- Able to resolve the problems and provide resolutions- should be able to communicate effectivelyHow to apply:Interested candidates may apply by sharing profiles.How to share profiles:Whats app profiles at six-two-three-nine-zero-seven-four-five-zero-oneWhat salary is offered:Starting salary is TWENTY thousand and can go upto THIRTY-thousand per monthWho can apply:Both Freshers and Experience can applyThis job is offered by CREST Group & Arcforces

Required Male /Female For Customer Care Executive In Samsung Byju's RBI Bank Inbound Samsung Voice ProcessGraduate /Under Graduate Can ApplyAge 22 Years -35 Years Job Location AvailableMohaliCab Facility Will Be ProvidedNo Fee -Direct Joining

GOOD COMMUNICATION SKILLS IN HINDI AND PUNJABI, GOOD CONVIENCING POWER.NO CHARGES .FRESHERS ARE ALSO WELCOME.

Chat Process Non Voice Chandigarh -------------------------------------------- Process : Non voice backend account..Salary: 2.00 LPA Monthly CTC Range: 16700KMonthly Gross: 11783 + Fix IncentivesLocation: Chandigarh ( IT Park)Shift: Only Night Shift Typing Speed: Typing score 25/85Any UGA/Graduate Fresher can apply.KRA's We looking for Graduate/UGA for chat/non voice at CHANDIGARH Location Candidates should be good in communication in written & verbal. It's night shift and training will happen in office day shift Recruiter will invigilate on Versant pro and TypingNote : No candidate, will be entertainment outside hiring boundaries. Both vaccine dose certified is mandatoryRegards Team G&R ManagementPRIYANJALI

Hiring for International Medical Billing ProcessSalary : 18,000 to 20,000 (2 Weekly Offs+ Cab Pick/Drop)Job Location : Mohali (Work From Office) Night Shifts Only Mode of Interviews : Face-to Face* Min Qualification : Graduate/10+2 with 6 Months Experience in BPO is Mandatory*Excellent Communication Skills (English Language) Effective written/verbal communication skills along with extremely good grammatical and sentence formation skills.Thanks & Regards, BSCJ Enterprises,Hr. Alka SharmaNo Registration/No Hidden Charges

Spice jet is hiring candidates for Flight Attendant / Air Hostess job in Delhi with an experience of 1 year(s). Candidate would be responsible for oversee the safety and comfort of passengers aboard our flights. Candidates looking for Air Hostess jobs near by can apply directly. To apply for Full Time job vacancy candidate must be skilled at Airport Ground Handling, Air Hostess Activities, Customer Service Skills, Air Hostess, Language Skill.-High school diploma or equivalent qualification.-Cabin crew degree and training required.-A minimum of 2 years experience as a flight attendant.-Must be fluent in English and possess excellent interpersonal communication skills.Airhostess required for Delhi, airport

OPENINGS FOR INTERNATIONAL BPOWork from officeRotational shifts are availableSalary : 18k - 27kJob Location : Chandigarh & MohaliProcess: Voice / Chat ProcessJob Profile: Customer SupportKEY SKILLS:- Excellent communication and negotiation skills Language proficiency spoken GoodCommunication skillsOutstanding verbal, written and listening skills (English)DESIRED CANDIDATE PROFILE Candidate should have good knowledge about Computer Must be 18 years of age or older High School (12th) or equivalent required Candidate should have excellentInterpersonal skills Open to work in rotational shifts, according to business needs.Freshers can also applyInterested candidates can send Cvs on whatsapp.RegardsSonakshi (HR)

We are looking for a Front Desk Executive with Computer Skills to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the face of the company for all visitors and will be responsible for the first impression we make.The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.Required Experience, Skills, and QualificationsProven experience as front desk representative, agent, or relevant position.Familiarity with office machines (e.g printer etc.)Knowledge of office management and basic bookkeeping.Proficient in English (oral and written).Excellent knowledge of MS Office (especially Excel and Word).Strong communication and people skills.Good organizational and multi-tasking abilities.Problem-solving skills.Customer service orientation.High School diploma; additional qualifications will be a plus.Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)Answer all incoming calls and redirect them or keep messages.Receive letters, packages, etc. and distribute them.Prepare outgoing mail by drafting correspondence, securing parcels, etc.Check, sort, and forward emails.Monitor office supplies and place orders when necessary.Keep updated records and files.

Working Days:- 6 Days- Mon- to Fri fixed working Days and Sat or Sun working depend on roster.Working Hours:- Rotational shifts - Time Bracket:- 10:30 a.m. IST to 01:30 a.m. IST, 9 hours shiftHolidays: NO INDIAN HOLIDAYS only UK bank holidays

Interested candidate MUST HAVE experience in International Calling Process.Comfortable for working in NIGHT SHIFTS.Excellent communication in ENGLISH.5-Days workingComfortable in cold-calling.Outbound & Inbound calls

Hiring for International Voice ProcessSalary : 17,000 CTC to 24,000 CTC + Night Shift Allowance (2 Weekly Offs+ Cab Pick/Drop)Freshers can also applyJob Location : ChandigarhWork From Office, Night Shifts (Rotational)Mode of Interview : Face-to-Face / TelephonicMin Qualification :Graduate/10+2 with Extremely High Communication SkillsExcellent written/verbal communication skills .HR Alka Sharma BSCJ EnterprisesC-133, 4th Floor, Phase-8, Industrial Area, Mohali Above Gold Gym