Customer Management Fresher Jobs in Chandigarh

We are looking for a dedicated Back Office Officer to support our operations in Chandigarh, India. In this full-time role, you will manage various administrative tasks while ensuring smooth office functions. This position is ideal for candidates with 0 to 2 years of experience and a minimum education level of 12th pass.Key Responsibilities:- Data Entry: Accurately input data into our systems to maintain up-to-date records and information.- Documentation: Organize and maintain important company documents and files, ensuring quick retrieval when necessary.- Customer Support: Assist in managing customer queries and concerns by providing timely information and feedback.- Inventory Management: Track supplies and equipment, ensuring that stock levels are maintained and requests for materials are processed efficiently.- Reporting: Prepare and submit reports related to various operations and activities, keeping management informed of any issues.Required Skills and Expectations:Candidates should have strong organizational skills, allowing them to manage multiple tasks efficiently. Attention to detail is essential for accurate data entry and documentation. Proficiency in basic computer applications, including MS Office, is expected. The ideal candidate should have good communication skills, both written and verbal, to interact positively with team members and clients. A proactive attitude and the ability to work collaboratively in a team environment are highly valued.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputationBenefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sectorRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any PostgraduateDoctorate: Doctorate Not RequiredKey SkillsSkills highlighted with -- are preferred keyskills

Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.

Job Openings for 808 Customer Care Executive Jobs for Freshers in Delhi, Gurgaon, Chandigarh, Jalandhar, Amritsar, Lucknow, Gwalior, Patna, Bhopal, Alwar, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, Cold Calling, Customer Communication, Call Center etc.

Job Openings for 710 Customer Care Executive Jobs for Freshers in Delhi, Lucknow, Bhopal, Indore, Gwalior, Amritsar, Jalandhar, Gurgaon, Chandigarh, Patna City, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, International BPO, Customer Communication, Cold Calling, Call Center etc.

We are looking for 640 Back Office Assistant Posts in Delhi,Gurgaon,Lucknow,Kanpur,Chandigarh,Amritsar,Ludhiana,Mohali,Dehradun,Ambala, with deep knowledge in Customer Relationship,Customer Calling,Internal Communication,Communication System,General Office Management and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, M.A, M.Ed, M.Sc

- Handling air cargo shipments:Responsible for managing the logistics of air cargo shipments, including coordinating with airlines, freight forwarders, and customs officials.- Ensuring compliance with regulations:Ensure that all air cargo shipments meet national and international regulations, including hazardous materials handling and customs documentation.- Tracking and monitoring shipments:Keep track of all air cargo shipments in real-time, monitoring their progress and resolving any issues that may arise during transit.- Customer service and communication:Provide excellent customer service to clients, keeping them informed of their shipment status and handling any inquiries or concerns they may have.- Documentation and record-keeping:Maintain accurate records of all air cargo shipments, including invoices, customs forms, and other necessary documentation.Skills and Expectations:- Strong communication skills, both written and verbal, to effectively interact with clients, airlines, and other stakeholders.- Attention to detail and organizational skills to manage multiple air cargo shipments simultaneously.- Ability to work in a fast-paced environment and handle high-pressure situations calmly and efficiently.- Basic computer skills to input and track shipment data accurately.- Ability to work independently and as part of a team to ensure smooth operations in the air cargo department.

As a Ground Hostess in Chandigarh, India, you will be responsible for assisting passengers with check-in procedures, luggage handling, and boarding processes at the airport. You will ensure a smooth and efficient experience for travelers by providing excellent customer service and addressing any inquiries or issues promptly.Key responsibilities include welcoming passengers, checking their tickets and identification, assisting with baggage check-in, and guiding them to the appropriate departure gates. You will also need to keep track of flight schedules, announce boarding calls, and assist passengers with special needs or requests.To excel in this role, you must have strong communication and interpersonal skills to interact with passengers from diverse backgrounds. Attention to detail, organizational skills, and the ability to work under pressure are essential for handling multiple tasks efficiently. Prior experience in customer service or hospitality is a plus, but not mandatory. A positive attitude, professionalism, and a willingness to learn and adapt to changing circumstances are important qualities for success as a Ground Hostess.