Customer Care Job Vacancies in Vadapalani

JOB DESCRIPTION FOR CUSTOMER RELATIONSHIP OFFICER : => This is permanent job on roles of Fin fortune financial services Pvt Ltd with fixed salary + highincentives.=> Be part of fastest growing digital sales channel in financial services industry.=> This will be permanently working from office only (Not a Work from Home).Job Designation: Customer relationship Officer (CRO)Job Locations: Vadapalani ChennaiExperience: 0 3 yearsKey Role & responsibilities:=> Day shift. Shift timing 9.30-6.30=>This position is primarily responsible for receiving / attending the inbound calls from existingcustomers to resolve their complaints & queries and give them the service against the bankingproducts and services.=> Developing and maintaining banking relationships with a select group of Individual customers byproviding them exceptional individualized customer service, thereby achieving targeted growth andservice norms.Job Description:to attend the inbound calls of customers in Retail Liabilities and process the queries & requests tocustomer's satisfaction.to identify and convert the opportunities for cross selling (banking product) on customer's call.

It's completely permanent job drirect hiring

We are looking for a tele calling person.

Qualifications To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.Qualifications include:2-5 years prior experience in a technical support role Minimum 2 years experience in a Tier I support role Proficient in Microsoft Office suite Familiarity with Cloud based technologies Strong attention to detail and time management Strong oral and written communication skills Strong customer service and conflict resolution skills.

Hiring for 5 Inside Sales Executive Jobs in Vadapalani, Chennai, with minimum 2 Years Experience,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree, Post Graduate Diploma with Good knowledge in Hindi BPO,Marketing,Outbound Calling,Problem Solving,Negotiation Skills,Pressure Handling,Corporate Sales,Lead Generation,Technical Sales,Inside Sales,Cold Calling,Client Management,Customer Communication etc.

JOB RESPONSIBILITES ;* MANAGE OUTBOARD CALLS IN A TIMELY MANNER. * FOLLOW COMMUNICATION '' SCRIPTS '' WHEN HANDLING DIFFERENT TOPICS .* IDENTIFY CUSTOMER NEEDS , CLARIFY INFORMATION RESEARCH EVERY ISSUE AND PROVIDE SOLUTION AND/OR ALTERNATIVES .* SEIZE OPPORTUNITIES TO UPSELL PRODUCTS WHEN THEY ARISE .* BUILD SUSTAINABLE RELATIONSHIPS AND ENGAGE CUSTOMERS BY TAKING THE EXTRA MILE .* KEEP RECORDS OF ALL CONVERSATIONS IN OUR CALL CENTER DATABASE IN A COMPREHENSIBLE WAY .* MEET PERSONAL /TEAM QUALITATIVE AND QUANTITATIVE TARGETS. REQUIREMENTS AND SKILLS * PREVIOUS EXPERIENCE IN A CUSTOMER SUPPORT ROLE . * TRACK RECORD OF OVER - ACHIEVING QUOTA .* STRONG PHONE AND VERBAL COMMUNICATION SKILLS ALONG WITH ACTIVE LISTENING .* CUSTOMER FOCUS AND ADAPTABILITY TO DIFFERENT PERSONALITY TYPES.* ABILITY TO MULTI-TASK ,SET PRIORITIES AND MANAGE TIME EFFECTIVELY .* HIGH SCHOOL DEGREE .

Roles and Responsibilities for the CRMo To be responsible for customer queries, feedback and complaints across various channel including phone calls, emails, websites, etc.,o To make outbound calls to follow up on customer inquiries and provide support.o To provide prompt, efficient and satisfactory responses to customer enquiries.o To establish and maintain positive customer relationship.o To assist in resolving product or service-related concerns and escalations.o To engage proactively with new customers, providing clear explanations of services and products to ensure a smooth onboarding experience.o To maintain the precise records of customer interactions and transactions.Job Requirementso Possess excellent communication skillso Demonstrate the ability to handle customer inquiries and complaints with patience and empathy.o Proficient in multitasking and problem solving.o Proactive in approaching the new customers.o Prior experience in customer service is advantageous.o Support successful customer retention.o A bachelor degree from a reputed institutiono Customer centric attitude to handle challenging client situations.

To provide qualified leads and book appointments for the sales team, to generate new business. To build effective relationships with potential clients and existing customers, by use of appropriate questioning, clarification and language. To identify and qualify opportunities for cross selling products to generate business and increase profitability. To speak positively and enthusiastically about the company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues. To support the companys customer service strategy by providing professional and effective services to all customers, to meet expectations, particularly in terms of Quality and Timeliness in line with departmental standards, procedures and guidelines. To communicate courteously with all customers by telephone, email and face to face, building positive relationships, and progressing issues and queries to a successful conclusion at the earliest time. To deal appropriately with queries received via the telephone and / or email and provide written or oral responses to confirm the information or outcome To identify renewal opportunities and gather customer information to ensure efficiency of renewal process. To provide line management with reports or information as required. To work as part of a team to achieve the departmental standards. To work together with other departments and divisions within the organisation to identify any process improvements and improve standards, efficiency and profitability. To provide sales support and / or assistance to other team members on product solutions. To ensure that a good level of understanding and knowledge of organizations products and services, which is improved and maintained at all times, ensuring that customer queries can be dealt with accurately and appropriately and supported by the department. To be willing to listen to and support colleagues an

*Job Tittle : Customer support executive* *NON VOICE PROCESS**Night Shift Process**Male & Female both**English Language Must*Location : Thiru Nagar- ChennaiResponsibilities: Coordinate Phone calls & mails Coordinate office activities Keep updated records and files Take up other duties as assigned Requirements: Knowledge of office management Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientationQualification: Any Degree, DiplomaExperience: Fresher - 1 Year*Salary: 8000 to 15,000*Joining: ImmediateContact:

Hi guys...A huge openings for Freshers and experienced candidates in T.Nagar location...Use the opportunity for your future...No.of.openings : 10Job Description: Telecallers (Telemarketing Executive)Process: Tamil voice processGender: Male and Female Candidates can applyImmediate joiners are Welcome...Training will be provided...9am to 6pm shift..Apart from Salary Attractive Incentives will be provided based on ur Performance..Grab the opportunity Folks ...

EVERYDAY BANKING is hiring candidates for Telecaller job in Chennai with an experience of 0 year(s). Candidate would be responsible for helping customers with their queries and/or sell them products. Candidates looking for Telecalling - Voice Process jobs near by can apply directly. To apply for Full Time job vacancy candidate must be skilled at Coprorate Sales, Domestic Bpo, Customer Reationship, Customer Sales Representative.

WANTED FEAMALE TELECALLER FOR PERSONAL LOAN SALES DEPARTMENT IN KODAMBAKKAM ATRACTIVE SALARY AND INCENTIVES AND ALSO EXCELLENT PAYOUT ALSO THERE.MORE DETAILS CONTACT NUMBER

Job Description for TSO:Designation : Telesales OfficerQualification : Any DegreeIndustry : Health InsuranceProcess : Voice Process (Outbound)Shift : General ShiftEligibility : Fresher/ExperiencedSalary : 12,000 Plus IncentivesJob Location: Chennai - VadapalaniJob Responsibilities:Telesales Executives are the key point of contact between organization and its customers,answering queries,offering advice and introducing new health insurance policies.Should have to convince the customersDemonstrating & presenting skillsMaintaining accurate records & Databases.Reviewing sales performanceAiming to achieve monthly or annual targetsGood communication skills. Note: Arrears Students can also apply