Support Technician Job Vacancies in Jaipur

Job Title: Customer Support ExecutiveLocation: Jaipur, RajasthanJob Type: Full-timeExperience: Fresher and Experienced both can applyQualification: 12th Pass / GraduateSalary: Rs. 15,000 - Rs. 25,000 per month plus incentivesJob Description:We are looking for enthusiastic and responsible candidates for the position of Customer Support Executive in Jaipur.Responsibilities:- Handle customer calls and queries- Provide customers with product and service information- Perform basic computer work and data entry- Maintain customer records- Work with the team to complete daily targetsRequirements:- Good communication skills- Basic computer knowledge- Hindi communication required- Freshers are welcome- Positive attitude and willingness to learnBenefits:- Fixed monthly salary- Performance incentives- Training provided- Career growth opportunities- Friendly work environmentApply Now:Interested candidates can apply with their updated resume.

We are seeking a dedicated Customer Care Executive to join our team in Jaipur. This is a full-time position ideal for individuals with 0 to 2 years of experience, and a minimum educational requirement of 12th pass. You will be responsible for assisting our customers and ensuring their satisfaction with our products and services.Key Responsibilities:- Answer Customer Queries: Address customer questions and concerns quickly and effectively, ensuring clear communication and resolution.- Provide Product Information: Offer detailed information on products and services to help customers make informed decisions.- Document Interactions: Record customer interactions and feedback in our systems to help improve service and track issues.- Follow Up on Requests: Ensure timely follow-up on customer requests or complaints to guarantee resolution and enhance customer satisfaction.- Maintain Positive Customer Relations: Build strong relationships with customers through courteous and professional communication.Required Skills and Expectations:- Excellent verbal and written communication skills are essential for effectively interacting with customers.- A friendly and patient demeanor is expected, helping to create a welcoming environment for all customers.- Basic computer skills, including familiarity with MS Office and customer management software, are required.- Ability to work under pressure and handle multiple tasks while maintaining attention to detail is important. - A proactive attitude towards problem-solving and a willingness to learn is highly valued. This role is based in the office, and the ideal candidate will be enthusiastic about providing exceptional support to our customers.

We are looking for a Customer Care Executive based in Jaipur. This is a full-time work-from-home position suitable for freshers who have completed their 12th grade. You will play an important role in ensuring customer satisfaction by assisting with inquiries and resolving issues.Key Responsibilities:1. Customer Support: Provide timely and accurate responses to customer inquiries via phone, email, or chat, ensuring a friendly and professional tone in all communications.2. Issue Resolution: Identify and troubleshoot customer problems, guiding them through the necessary steps to resolve issues effectively, which helps in enhancing their experience.

We are seeking a motivated and enthusiastic Customer Support Executive to join our team in Jaipur. This role is ideal for fresh graduates, particularly those with a B.Ed, BDS, B.Pharma, or B.Sc background. The successful candidate will work full-time from our office and must be female. Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or in person, providing accurate and timely information to ensure customer satisfaction.- Resolve Issues: Identify and address customer complaints or issues, working efficiently to find solutions that meet their needs.- Maintain Records: Keep detailed records of customer interactions and transactions, ensuring all information is logged accurately for future reference.- Provide Product Information: Educate customers about our products and services, helping them understand how to utilize them effectively.- Collaborate with Teams: Work with other departments, such as sales and technical support, to ensure all customer needs are met and resolved effectively.Required Skills and Expectations:The ideal candidate must possess strong communication skills to engage effectively with customers. Excellent problem-solving abilities are essential to address and resolve customer issues efficiently. The candidate should have a good understanding of customer service principles and be able to work collaboratively with a team. A positive attitude and a willingness to learn are crucial for success in this role. Basic computer skills will also be necessary for recording and retrieving customer information.

As a Back Office Coordinator in Jaipur, you will play a vital role in ensuring the smooth functioning of our operations. In this position, you will primarily assist with administrative tasks and support the team in achieving their goals.Key Responsibilities:- Data Management: Maintain and organize important company documents and databases, ensuring easy access and accuracy.- Communication Coordination: Liaise between different departments and external partners, facilitating clear and effective communication to meet project deadlines.- Inventory Tracking: Monitor office supplies and equipment, making sure that stock levels are adequate and ordering items as needed to prevent disruptions.- Scheduling: Assist in organizing meetings, appointments, and travel arrangements, ensuring that all logistics are handled smoothly.- Reporting: Prepare regular reports on team performance and operations, contributing to data-driven decision-making within the company.Required Skills and Expectations:- You should have 1 to 3 years of experience in a similar role, which will provide you with the necessary understanding of back office operations.- Strong organizational and multitasking skills are essential to manage various tasks efficiently and prioritize effectively.- Good verbal and written communication skills are necessary for interaction with team members and external contacts.- Proficiency in Microsoft Office Suite and familiarity with office management systems will help you perform tasks more effectively.- A proactive attitude and problem-solving capabilities are important, as you will need to address challenges that arise during operations.

We are looking for an Accounts Cum Admin Executive to support our finance and administrative functions in Bindayaka, Jaipur. The ideal candidate will be a motivated individual with 1 to 4 years of experience.Key responsibilities include:1. Account Management: Maintain accurate financial records, including invoices, receipts, and payments. Assist in preparing monthly financial statements to ensure all accounts are updated.2. Data Entry: Ensure that financial data is entered accurately into accounting software and databases, maintaining the integrity of financial reporting.3. Office Administration: Oversee daily office operations, including managing supplies, coordinating schedules, and supporting staff with administrative tasks.4. Communication: Act as the point of contact for internal and external stakeholders, addressing inquiries related to accounts and office matters.5. Reporting: Prepare various reports as needed, providing insights into financial performance and operational efficiency.The successful candidate will possess strong analytical skills and attention to detail, ensuring accuracy in financial transactions. Proficiency in accounting software is essential. The role requires excellent organizational skills and the ability to manage multiple tasks efficiently. Strong communication skills are necessary for effective collaboration with team members and clients. A graduation degree is required, and candidates should be willing to work from the office in a full-time capacity.

*Technical Support Executive* Jaipur Avenging Security Pvt LtdWe are hiring for the role of Technical Support Executive. Freshers as well as experienced candidates are welcome to apply. Training will be provided for 10 days.*Skills Required:*Basic Excel & formulasInternet surfingClient handlingOperating CRM/software applicationsBasic troubleshooting mindset*Work Responsibilities:*Perform Excel-related tasks and formulasGive software demos to clients via Google Meet or physical meetingsProvide training to clients on our software/productsInstall and configure products/softwareFind bugs/issues in software and prepare reports Experience: Fresher to 1+ Year (All accepted) Location: Jaipur

We are looking for a Back Office Coordinator in Jaipur, India, who will support daily operations and ensure smooth administrative processes. This role is suitable for recent graduates or individuals with up to 2 years of experience.Key Responsibilities:- Administrative Support: Assist with daily office tasks, including data entry and document management, to maintain organized records and ensure efficient operations.- Communication Management: Handle incoming inquiries via phone and email, directing them to the appropriate departments to facilitate timely responses.- Inventory Management: Monitor office supplies and maintain inventory levels, ensuring that necessary materials are available for the team.- Report Generation: Create and distribute reports as needed, helping team members stay informed about project statuses and office needs.Required Skills and Expectations:The ideal candidate should possess excellent organizational skills and attention to detail, enabling them to manage multiple tasks effectively. Strong communication skills, both written and verbal, are essential for interacting with team members and clients professionally. Proficiency in basic computer applications, such as Microsoft Office, is necessary to perform tasks efficiently. A positive attitude and willingness to learn are highly valued, as the role may involve adapting to new responsibilities. We seek a proactive team player who can contribute to a collaborative work environment while ensuring smooth back-office operations.

The Service Coordinator is responsible for managing service requests, coordinating with field engineers or technicians, and ensuring timely resolution of customer service calls. The role involves scheduling service visits, tracking service cases, maintaining communication with customers, and updating service records in the system.Key ResponsibilitiesReceive and log service requests from customers through phone, email, or service portal.Schedule and assign service calls to engineers or technicians.Coordinate with field service teams to ensure timely service delivery.Track open service cases and follow up until closure.Maintain service records, reports, and documentation.Communicate service updates and timelines to customers.Coordinate spare parts availability for service requests.Update service status in CRM or service management systems.Prepare daily and weekly service reports for management.

We are hiring a Hardware Engineer for Field calls, with good knowledge of Desktop, Laptop and Printer repairing with minimum 6 months experience along with must have a bike. You will deal with desktops and laptops of Acer, Dell, Lenovo and Acer.

We are looking for a motivated Sales Coordinator to join our team in Jaipur, India. This full-time role is ideal for fresh graduates who have a keen interest in sales and want to kickstart their careers in a dynamic environment.As a Sales Coordinator, your primary responsibilities will include supporting the sales team, managing customer inquiries, and facilitating communication between departments. You will assist in preparing sales reports and maintaining sales records to ensure accurate and timely information flow. Additionally, you will help organize sales meetings and events, ensuring all logistics are handled smoothly.To succeed in this role, you should have strong communication skills and the ability to work well with others. You must be detail-oriented and organized, as you will be managing multiple tasks and deadlines simultaneously. Good problem-solving skills and a proactive approach will also be key to helping the sales team achieve its goals. A basic understanding of sales processes and customer relationship management will be a plus, though not mandatory.You should be comfortable working in an office environment and be willing to collaborate with your colleagues to provide excellent support to the sales function. This position is only open to male candidates who are eager to learn and grow in a supportive company culture.

Key responsibilities:- Respond to customer inquiries: Interact with customers via phone, email, or in-person to address their questions, concerns, and feedback promptly and professionally.- Process orders and returns: Assist customers with placing orders, tracking shipments, and processing returns or exchanges in accordance with company policies and procedures.- Provide product information: Educate customers on product features, specifications, pricing, and availability to help them make informed purchase decisions.- Handle complaints and escalations: Address and resolve customer complaints, conflicts, or escalations in a timely and effective manner to ensure customer satisfaction and retention.- Maintain customer records: Update and maintain accurate customer information, interactions, and transactions in the company's database or CRM system for future reference and analysis.Required skills and expectations:- Excellent communication skills: Ability to communicate clearly and politely with customers in a professional and friendly manner.- Strong problem-solving skills: Capacity to listen to customer issues, analyze root causes, and provide effective solutions or alternatives.- Attention to detail: Thoroughness and accuracy in processing orders, resolving complaints, and updating customer records to ensure data integrity.- Multitasking abilities: Capability to handle multiple customer inquiries or tasks simultaneously while maintaining quality and efficiency.- Customer-oriented mindset: Dedication to meeting customer needs, exceeding expectations, and building positive relationships through excellent service delivery.

Rotational shiftsRotational WorkPermanent work from home

We are looking to hire more candidates for our Anti-Virus Voice and Chat processes. Please find the requirements and job details below:Eligibility Criteria:- For Freshers:Must be a Graduate (any stream).- For Undergraduates:Must have a minimum of 6 months of documented experience in any domain.Skills Required:- Excellent communication skills both verbal and writtenJob Details:- Job Type: Full-time- Shift: Rotational shifts (Night shifts preferred)- Week Offs: Rotational (5.5 working days/week)- Cab Facility:- Available for both male and female employees after 3 months of training available during darker hours only Salary Structure:- Anti-Virus Voice Process:CTC: 32,000In-hand: 28,800 + 3,200 (variable/incentives)- Anti-Virus Chat Process:CTC: 30,000In-hand: 27,000 + 3,000 (variable/incentives)or *Company:* Teleperformance Jaipur*Job Title:* Technical Support Representative*Location:* Jaipur*Work Schedule:*- Work From Office - WFO only- 5.5 days of working with rotational shifts (majorly night shifts)- 9.5 hours per day, including 1 hour of break- Rotational week-offs- Cabs available both ways for odd hours only ( 50% cost from emp)*Salary and Benefits:*- G + F = 32K (28,800 CTC + 3200 PLI)- G+ 1 yr min Expr = 34K (30,600 CTC + 3400 PLI)- UG + 1 yr min Expr = 34K (30,600 CTC + 3400 PLI)Performance Linked Incentive (PLI) will be added to the salary dependent on KPIs & KRAs like- login hours, attendance, QA score, CSAT- DSAT, etc*Requirements:*- Graduates or UG + 1 yr min expr- Excellent communication skills- Good Technical aptitude- Ability to work in rotational shifts, including night shifts- No leaves allowed for the first three months, except for weekly offs *Relocation Benefits:* Only applicable for out of Jaipur Candidates 14 Days Free Hotel stay (Dual occupancy) One way Travel Ticketor Job Title: Email Support Executive Teleperformance (Jaipur)Company: TeleperformanceLocation: Jaipur (Work from Office)CTC: 36,000 38,000 per month--- About the RoleTeleperformance is looking for Email Support Executives to join our Jaipur team. If you have prior experience in international customer support or client handling, heres your chance to work with a global leader in customer experience management.--- Key ResponsibilitiesRespond to customer emails with accuracy, empathy, and professionalismResolve queries efficiently and escalate complex issues when necessaryEnsure compliance with quality and process standardsWork closely with internal teams to deliver seamless customer service Salary & IncentivesCTC: 36,000 38,000 per monthIn-hand (Training Period First 3 Months): 30,000Performance Linked Incentive (PLI): Up to 1,000/month based on performance--- Perks & Benefits5-Day working with rotational shifts & week-offsPaid training for smooth onboarding14 days of accommodation + complimentary breakfastTravel reimbursement (Bus/Train/Flight)Health & wellness coverage + employee assistance programCareer growth opportunities with a global brandInclusive & collaborative work culture--- Please NoteNo leaves permitted during the first 3 months of training--- Eligibility CriteriaGraduation (any stream) MandatoryMinimum 1 year of international customer support/customer handling experience (on paper)Strong written communication skillsFlexible with rotational shifts and week-offs

Customer Care ExecutiveLocation: JaipurType: Full-timeAbout the CompanyFine Acers Private Limited has emerged as a leading developer based in Jaipur, Rajasthan,and is Indias fastest-growing and most versatile resort development company. We offer someof the most sought-after luxury destinations, operated by international hospitality brands, atexotic locations worldwide.With over 15 years of experience in real estate and hospitality, our passion for creatinglifelong income opportunities for investors has driven us to introduce a revolution in theluxury resort space.The companys vision is to establish itself as a prominent player in the hotel and resortindustry by acquiring and developing approximately 5,000 keys across properties by 2030.As a leading luxury resort investment company, Fine Acers is dedicated to providing itsinvestors with unparalleled value and peace of mind. The benefits of investing with FineAcers include: Property appreciation with robust and consistent cashback returns Annualcomplimentary stays at our luxurious resorts Theprivilege of hosting major event (including destination weddingaccommodation, venue and lawn only) at our resorts once in a lifetime without anyadditional charge of hiring venue. Hassle-free property maintenance with zero maintenance chargesFine Acers pioneered the sale-leaseback model for resort properties and has expanded itspresence across diverse destinations. From the regal charm of Jaipur, the enchantinglandscapes of Udaipur and Jawai, and the spiritual ambience of Pushkar, to the scenic beautyof Coorg- known as the Scotland of India- our resorts offer unparalleled luxury andinvestment potential.Our Luxury Destinations Include: TheWyndhamGrand,Jaipur KamahLuxury,Wellness & Lifestyle Resort Trademark Collection by Wyndham,Jawai RegentaResort by Royal Orchid, Pushkar KamahLuxury,Wellness & Lifestyle Resort Trademark Collection by Wyndham,Udaipur TheResort, Udaipur KamahLuxury,Wellness & Lifestyle Resort Trademark Collection by Wyndham,Coorg KamahLuxury,Wellness & Lifestyle Resort Trademark Collection by Wyndham,Goa TheAme,SakleshpurAbout the RoleFine Acers is hiring a Customer Care Executive who can deliver exceptional service, buildstrong client relationships, and play a pivotal role in creating memorable customerexperiences. This role is ideal for someone who thrives on meaningful conversations,understands high-touch service, and can convert interest into trust and trust into action.Youll be the voice of Fine Acers, helping shape how customers perceive our brand andofferings.Key Responsibilities Serveas the first point of contact for prospective and existing customers,primarily via phone calls. Engage inbound leads and initiate outbound calls to promote Fine Acersloyalty programs and offerings. Convert interest into action with a focus on repeat purchases, upsells, andlong-term customer relationships. Educate customers about the value and exclusivity of Fine Acers offeringsand lifestyle experiences. Maintain detailed call logs, track lead stages, and update the CRM withrelevant insights. Meetandexceed weekly and monthly conversion and loyalty sales targets. Provide customer feedback to internal teams to help improve offerings,communication, and experiences. Assist in the optimization of calling scripts and engagement flows based oncustomer response patterns.What We are Looking For 1 - 3 years of experience in customer service, inside sales, or telemarketingwith a strong sales orientation. Proven ability to convert leads, handle objections, and close conversationswith outcomes. Excellent verbal communication in English (additional languages are a plus). Comfort with CRM tools, call tracking systems, and structured follow-ups. Empathyfor the customer, but a drive for results. Ability to operate in a fast-moving, early-stage company where processesare still evolving. Background in luxury, real estate, travel, hospitality, or lifestyle products is astrong advantage.

- Answer incoming calls and respond to customer queries: The customer care executive will be responsible for handling incoming calls from customers and providing necessary assistance or information as per the query.- Resolve customer complaints: It will be essential for the customer care executive to address and resolve any customer complaints or issues in a timely and efficient manner to ensure customer satisfaction.- Maintain customer records: The executive will need to maintain accurate and updated customer records for future reference and follow-up.- Ensure customer satisfaction: The primary goal of the customer care executive will be to ensure that customers are satisfied with the service provided and their concerns are addressed promptly.- Assist customers with product information: The executive will be expected to have a good understanding of the products or services offered by the company and assist customers with any information they may require.Skills and Expectations:- Excellent communication skills: The candidate should have strong verbal and written communication skills to effectively interact with customers.- Customer service orientation: A customer-centric approach is essential to ensure a positive experience for customers.- Problem-solving skills: The ability to think critically and resolve customer issues efficiently is crucial in this role.- Patience and empathy: Dealing with customer complaints and concerns requires patience and empathy to understand their perspective and provide appropriate solutions.- Basic computer skills: Basic knowledge of computer systems and data entry is required for maintaining customer records.