### **position overview:**
we are seeking energetic, responsible, and customer-oriented **ground staff** to manage a variety of tasks at the airport, including assisting passengers, handling baggage, and ensuring smooth ground operations. ground staff play a crucial role in maintaining excellent service standards and efficient flight operations.
* greet and assist passengers at check-in counters, boarding gates, and arrival areas.
* issue boarding passes, check luggage, and manage ticketing processes.
* assist special passengers such as elderly travelers, unaccompanied minors, and people with disabilities.
* handle passenger inquiries and flight-related information and resolve complaints professionally.
* coordinate with other airport departments to ensure on-time departures and arrivals.
* ensure compliance with airline and airport safety protocols and security regulations.
### **eligibility criteria:**
* **educational qualification:**
minimum 10+2 (higher secondary) from a recognized board. graduation is preferred.
* **age limit:**
typically between **18 and 27 years** (may vary slightly depending on the airline).
* **height & physical standards:**
some airlines may have minimum height requirements (generally around 155 cm for females and 165 cm for males).
should be physically fit with good eyesight and hearing.
* **language skills:**
proficiency in english and local language(s). additional languages are an advantage.
* **other requirements:**
* good communication and interpersonal skills
* customer-friendly attitude
* ability to work in shifts, including weekends and holidays
* well-groomed appearance
Experience
Fresher
No. of Openings
50
Education
12th Pass
Role
Ground Staff Supervisor
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
HIG-87, Aliganj Main Rd, near Sahu Agencies Aliganj 226023