Customer Care Incharge Graduate Fresher Jobs in Mumbai

To Handle enquiries for Calibration

Join Our Team as a Escalation Specialist at Digi2L!Are you passionate about home appliances , quality service and making a meaningful impact? If so, Digi2L is the place for you. We are an early start-up with a vision to unlock India's potential in the preloved appliance market. Our innovative Customer Ready, Price Ready, Payment Ready approach simplifies gadget disposal and offers optimal value. Through our Smart Buy & Smart Sell initiative, customers effortlessly sell preloved appliances and enjoy a guaranteed buyback of new items within 5 years.About the Role:Step into a critical position at Digi2L, where you will play a key role in addressing client and customer concerns, managing escalations, and ensuring a seamless experience. You will be responsible for handling escalations related to products or services, resolving problem tickets, and collaborating with upper management to address customer issues effectively. Join us in delivering exceptional customer satisfaction and streamlining operations.Location: Chakala, AndheriNote: If you are not located in Mumbai, we kindly request you not to apply as this position necessitates immediate joining.Responsibilities:Manage and respond to customer escalations via calls and emails.Utilize expertise to provide effective solutions to customer queries and complaints.Handle high-level escalations, queries, and feedback on behalf of the company and senior stakeholders.Provide excellent customer service to ensure customer satisfaction.Resolve customer inquiries and complaints promptly and professionally.Desired Candidate Profile:6 months customer service - escalation specialist experienceBachelor's in related field preferredStrong organizational and active listening skills.Proficiency in conflict resolution and problem-solving.Energetic and positive work attitude.Thrive in fast-paced multitaskingTech-savviness a plusExperience in executive management support.Proficiency in Microsoft Office Suite,

We at Tyke are seeking a support intern to assist our support team in providing excellent customer service to our clients. the primary responsibilities of the support intern include taking incoming calls, resolving tickets on Zohodesk, and escalating complex issues to senior support staff. The support intern will also be responsible for documenting all customer interactions and ensuring that customer issues are resolved in a timely and satisfactory manner.Selected intern's day-to-day responsibilities include:1. Take incoming calls and respond to customer inquiries and support requests2. Resolve customer issues and support tickets using Zohodesk3. Escalate complex issues to senior support staff as needed4. Document all customer interactions and update customer records in the company database5. Ensure that customer issues are resolved in a timely and satisfactory manner6. Provide excellent customer service to all clientsQualifications:1. Currently available for 3 to 6 months work from office internship.2. Familiarity with Zohodesk or other help desk software is preferred3. Strong problem-solving and analytical skills4. Excellent communication and interpersonal skills5. Ability to work independently and as part of a team6 .Strong attention to detail and ability to multitask

Introducing the patients and giving them a brief about our company and our services. Guiding and assisting them through all their queries and being available for them at all stages. Responsible for Patients appointments with Doctors and other Professionals and guiding them if they have any doubts. Discuss with patients and family members about their health problem or any healthcare related queries. Educate patients about their condition, medication, and give them specific instructions. Present and follow-up with patients care plan and address their personal health care needs. Consult and collaborate with other health care providers and specialists to set up patient appointments and treatment plans. Scheduling patients doctors appointments, blood collection appointments, radiology appointments and following up with the patients to give them an excellent patient experience. Keeping the patient informed about all their health progresses and performances. Check-in on patient regularly and evaluate and document their progress. Assist the care team (Gynaecologist, Health Coach, Mental Health consultant) with developing and assessing health interventions. Attend ongoing training and courses to keep abreast of new developments in health care. Assist with securing funding for medical care as required. Treat patients with empathy and respect and conduct oneself in a professional manner. Comply with organizational guidelines and health care laws and regulations.

Job Description:-1. Cold Calling working professionals from given data2. Analyzing profile of working professionals3. Explaining/ guiding them higher educational courses according to their current or required profile.4. Providing proper information to the working professionals with regards to the courses and other procedures.5. Getting business by convincing working professionals for the same6. Maintaining a good relationship with the students and keeping a track of their status.7. Achieving monthly/quarterly targetsNote: - Only Nearby Borivali Candidate Prefer If this profile does not match with your requirement kindly ignore & pass on to your friends & relative's

Roles & Responsibilities1. Initiating phone conversations with clients (Minimum 100 Connected calls)2. Intensely following up with the prospects and closing the sales within the sales cycle3. Diligently communicating and priming the lead through channels like email, whatsapp, SMS,calls4. Achieving the weekly targets of 5 Site visits in a high pressure performance drivencompetitive environment5. Monitoring self-performance at all times while also contributing to the team performance,keeping track of factors like conversion factor, Average revenue generated, Average revenueper sale, etcSkills/Abilities1. Exceptional communicator and influencer who can deliver sales pitch like a pro.2. Result driven with experience of extremely target centric job3. Confident and persevering risk-taker who thrives in a high-performance high-growth environment.4. Self-learners with high grasping ability so that you can learn about the product within 2 daysRecruitment Method3 Round of Interviews shortlisting by Company Recruiter, Leadership Staff & Sales Leader.Compensation & Benefits1. BDE:- CTC upto 2 to 3 LPA (Minimum Wages applicable) + Uncapped Incentives(performancebased) exceptionally high performance linked rewards for top performers in a highlyperformance driven environment. - Extremely fast growth scenario to take higher roleswhere the only thing you will be judged on, is your performance

We have vacant of 25 Tele Sales Manager, BDA, HR INTERNS , TEAM LEADERS Jobs in Hyderabad,Kurnool,Mumbai for Freshers Educational Qualification : Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, B.Tech/B.E, Post Graduate Diploma, M.A, M.C.A Skill good communication ,fluent e etc.