Customer Care Incharge Graduate Experience Jobs in Kolkata

Job Position : Care ManagerLocation: South Kolkata Job Type: Full-timeSalary : Hike on CTCDepartment: Elderly CareReports To: Director of Elderly Care ServicesJob Summary:We are seeking a compassionate and experienced Care Manager to oversee the delivery of high-quality care services to ourelderly clients. The ideal candidate will be responsible for coordinating care plans, managing a team of caregivers, and ensuringthe well-being and comfort of our elderly clients.Key Responsibilities:1-Client Assessment and Care Planning:Conduct thorough assessments of elderly clients' care needs.Develop personalized care plans in collaboration with clients, their families, and healthcare professionals.2-Care Coordination:Coordinate and manage the delivery of care services to clients.Schedule and assign caregivers based on client needs and preferences.3-Team Management:Recruit, train, and supervise a team of caregivers.Conduct regular performance evaluations and provide ongoing support and guidance.4-Client and Family Communication:Maintain regular communication with clients and their families.Address any concerns or issues promptly and effectively.5-Quality Assurance:Implement and monitor quality assurance measures to ensure the highest standards of care.Conduct regular assessments of caregiver performance and client satisfaction.6-Documentation and Reporting:Maintain accurate and up-to-date client records.Prepare regular reports on client progress and care services.