Customer Care Fresher Jobs in Sonitpur

As a Customer Support Executive, you will play a vital role in ensuring customer satisfaction and resolving issues effectively. Your primary focus will be to assist customers with their inquiries and provide support for our products and services.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat to provide information and resolve issues.- **Issue Resolution:** Identify problems and provide effective solutions to ensure customer satisfaction and maintain company reputation.- **Documentation:** Keep accurate records of customer interactions and transactions for future reference and reporting.- **Product Knowledge:** Stay updated on company products and services to offer accurate information and troubleshooting assistance.- **Feedback Collection:** Gather customer feedback to improve services and report common issues to management for necessary changes.**Required Skills and Expectations:**The ideal candidate should have excellent communication skills to interact with customers effectively. You should be patient, empathetic, and able to handle stressful situations with a positive attitude. A basic understanding of computers and familiarity with customer support tools is preferred. This role demands dedication and a commitment to helping customers, so being detail-oriented and organized is crucial. Basic experience in customer service is a plus but not mandatory, as on-the-job training will be provided. The position is full-time and requires you to work onsite in Tezpur.

Company DescriptionWere hiring for a post of CUSTOMER SERVICE EXECUTIVE in Tezpur AirportRole DescriptionThis is a full-time on-site role for a Customer Service Representative in New Delhi. The role involves handling customer inquiries, resolving issues, and providing excellent service to ensure customer satisfaction.QualificationsExcellent communication and interpersonal skillsStrong problem-solving abilities and customer-oriented mindsetAbility to work well in a team and handle high-pressure situationsProficiency in relevant software and databasesPrevious customer service experience is a plusBoth male and female can apply for this post for more information contact on +91-8595112734

A hospitality manager oversees all aspects of a hospitality business, including staff management, guest service, operations, budgeting, and ensuring a smooth running experience for customers, by managing reservations, coordinating departments, addressing complaints, and maintaining quality standards while adhering to industry regulations and maximizing revenue potential; essentially acting as the key point of contact for the overall guest experience within a hotel, restaurant, or other hospitality establishment.

We are looking for energetic Airport Executive to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied. Do contact for more information - 8638604928