Customer Care Executive Fresher Jobs in Kolkata

We are looking for an Air Ticketing Executive to join our team in Kolkata. This is an entry-level position ideal for fresh graduates or candidates with up to one year of experience. The role involves assisting customers with flight bookings and travel arrangements.Key Responsibilities:- **Flight Reservations:** Handle customer inquiries and make flight reservations according to their preferences.- **Ticketing Services:** Issue and manage airline tickets, ensuring accuracy in passenger details.- **Customer Support:** Assist customers with changes to their bookings, cancellations, or any travel-related queries.- **Documentation:** Maintain accurate records of ticket sales and related documentation.- **Collaboration:** Work closely with airline representatives and other travel partners to facilitate seamless travel experiences.Required Skills and Expectations:The ideal candidate should have excellent communication and interpersonal skills to interact effectively with customers. Attention to detail is essential, especially in ticketing and documentation tasks. The ability to work in a fast-paced environment and manage time efficiently is important. Basic knowledge of computer applications and ticketing software is preferred. A positive attitude and a willingness to learn will help you succeed in this role. As this is a full-time position based in the office, dedication to maintaining punctuality and professionalism is expected. If you are passionate about travel and enjoy helping others, we encourage you to apply.

We are looking for enthusiastic and motivated female candidates for the role of Customer Care Executive in Kolkata. This is a full-time, work-from-home opportunity for freshers who have completed their 12th grade.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will answer calls and messages from customers, helping them with their questions and concerns to ensure a positive experience.- **Provide Product Information:** You will share knowledge about our products and services, helping customers make informed decisions based on their needs.- **Resolve Issues:** You will assist in resolving customer complaints or issues efficiently and professionally, ensuring customer satisfaction.- **Document Customer Interactions:** You will keep accurate records of customer interactions and feedback, helping the team improve service processes.- **Follow Up With Customers:** You will proactively reach out to customers to gather feedback and ensure they are satisfied with the service provided.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, as you will interact with customers regularly. A friendly and patient attitude is essential to handle various customer situations positively. You should be tech-savvy, with a good understanding of computer systems and software. Time management and the ability to work independently are crucial, as this role requires a strong commitment to meet customer needs from home. A basic understanding of customer service principles will be advantageous.

Branch Operations Executive - Axis Bank Job RoleA Branch Operations Executive (BOE) at Axis Bank is responsible for ensuring smooth day-to-day branch operations while delivering excellent customer service and maintaining compliance with banking regulations.Key ResponsibilitiesHandle customer account opening, KYC verification, and account maintenance.Process cash and non-cash transactions (cheque clearing, NEFT, RTGS, IMPS, DD, etc.).Assist customers with debit cards, cheque books, internet banking, and mobile banking services.Ensure accurate documentation and compliance with RBI and bank policies.Maintain branch records, reports, and operational registers.Resolve customer queries and provide prompt service.Support branch audits and operational risk management.Coordinate with branch staff to ensure smooth daily operations.EligibilityGraduate in any discipline (Freshers can apply).Good communication and customer service skills.Basic knowledge of banking operations and MS Office.Attention to detail and accuracy in documentation.

As an Airport Passenger Service Associate in Kolkata, you will provide essential support to passengers traveling through the airport. Your primary goal will be to ensure a smooth and pleasant experience for travelers.Key Responsibilities:- **Customer Assistance**: Serve as the first point of contact for passengers, helping them with check-ins, ticketing, and boarding procedures. You will provide information about flight schedules and gate changes.- **Luggage Handling**: Assist passengers with their luggage, ensuring it is checked in correctly and reaching the right destination. You will also help with lost and found items.- **Problem Solving**: Address any issues that passengers may encounter, such as missed flights or baggage discrepancies. You will be responsible for finding quick and effective solutions to help travelers.- **Safety and Security**: Adhere to all airport safety and security protocols, ensuring a secure environment for all passengers and staff.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. A friendly and positive attitude is essential, as you will be interacting with diverse passengers daily. Basic computer skills are required to assist with check-in processes and documentation. Being a team player and having the ability to work in a fast-paced environment is important. Flexibility in working hours, including weekends and holidays, is expected in this role.

Inbound Customer Support Executive GUJRATI AND HINDI SPEAKING Company: Tatwa Technologies Ltd.Position: Inbound Customer Support ExecutiveSalary: 15,000 - 17,000 (In-hand)Shift Window: 7:00 AM - 9:00 PM (Rotational Shifts)Week Off: RotationalJob Responsibilities:Handle inbound customer calls professionally.Resolve customer queries and provide appropriate solutions.Deliver excellent customer service and maintain high customer satisfaction.Accurately update customer information and call details in the system.Eligibility:Good communication skills in Gujarati and Hindi.Customer-focused attitude with good problem-solving skills.Freshers and experienced candidates are welcome to apply.Location: Kolkata

We are looking for a Customer Support Executive to join our team in Kolkata. This is a full-time role ideal for freshers eager to start their career in customer service. You will play a crucial role in ensuring customer satisfaction and building strong relationships with clients.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will answer questions from customers through various communication channels such as phone, email, and chat, ensuring clarity and promptness.- **Resolve Customer Issues:** You will identify and troubleshoot customer concerns, delivering effective solutions to enhance the customer experience.- **Maintain Customer Records:** You will keep accurate records of customer interactions and transactions in our system for future reference and analysis.- **Provide Product Information:** You will share detailed information about our products and services, helping customers make informed decisions.- **Gather Customer Feedback:** You will collect and document feedback from customers to identify areas for improvement within our services.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for interacting effectively with customers.- A customer-oriented mindset is important, as you will be focusing on ensuring customer satisfaction.- Basic problem-solving abilities will help you address customer issues in a timely manner.- Attention to detail is necessary for maintaining accurate records and providing precise information.- A willingness to learn and adapt, as you will be trained to understand our products and services in depth.- Teamwork is important since you will collaborate with team members to enhance overall service quality.

Hiring Alert Back Office Executive (Female) Location: Baguihati, Kolkata

BPO - Kolkata Openings: Voice & Non-Voice Process Mode: Work From Office Job Details:- Rotational Shifts (Including Night Shift)- 6 Working Days

We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This entry-level position is perfect for someone eager to start a career in the aviation industry. Key Responsibilities: - **Check-in Procedures**: Assist passengers with check-in processes, including issuing boarding passes and managing luggage to ensure a smooth boarding experience. - **Customer Service**: Provide excellent assistance to passengers, resolving their queries and ensuring they have a pleasant airport experience. - **Baggage Handling**: Safely manage and transport luggage, ensuring it reaches the correct destination without delays. - **Safety Protocols**: Adhere to safety and security protocols to keep passengers and staff safe and maintain a secure environment. Required Skills and Expectations: Candidates should have completed at least the 10th grade and possess a genuine interest in customer service. Strong communication skills are essential to effectively interact with passengers and handle inquiries professionally. The ability to work in a team and stay calm under pressure is crucial, as the airport environment can be busy and fast-paced. Punctuality and reliability are expected, as you will be part of a system that relies on efficiency and teamwork. Previous experience is not necessary, making this a great opportunity for newcomers eager to learn and grow in the aviation field.

As an Airport Executive, you will play a crucial role in ensuring smooth airport operations and excellent customer service. Your responsibilities will include:- **Customer Service:** Greet and assist passengers, providing them with information and support regarding their flights and airport services.- **Check-In Assistance:** Help passengers during the check-in process, ensuring they have the correct documents and guiding them through the procedures.- **Baggage Handling:** Manage passenger baggage by assisting with check-in, ensuring proper tags are attached, and addressing any issues related to lost or damaged luggage.- **Information Desk Support:** Staff the information desk to answer questions from travelers, providing them with guidance about airport facilities and services.- **Security Coordination:** Ensure all safety protocols are followed, coordinating with security personnel to maintain a secure airport environment.- **Communication:** Maintain effective communication with airline staff and airport authorities to resolve any operational issues that may arise.We expect candidates to have a positive attitude and excellent communication skills. A willingness to learn and adapt in a fast-paced environment is essential. You should be detail-oriented and able to handle multiple tasks efficiently. Punctuality and professionalism are crucial, as you will be representing the airport and interacting with a diverse range of people. As this position is geared towards freshers, no prior experience is required, but a proactive approach to learning will be an advantage.